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Car Diagnostics Part 3: How to Clear Fault Codes with Carly 

Carly - Connected Car
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Which electronic control units the Health diagnostics feature covers depends on your car brand. Brands such as BMW, Mini, Audi, Skoda, Volkswagen, Seat, Toyota, Lexus, Mercedes, Renault, and Porsche have been in development for a long time and have more functions available. This includes manufacturer-level diagnosis on systems such as engine, transmission, emissions, ABS, airbag, multimedia, and more. Other brands were implemented more recently and so we currently offer the OBD functions (OBD health or diagnosis, OBD parameters, and Emissions check) for the time being, which covers the most critical systems.
We are improving the Carly solution all the time, therefore the design of the app might have changed and functionalities may have been added since the video was filmed.
Want to find out more? Watch other videos from the Car Diagnostics series:
Car Diagnostics Part 1: How to Perform a Diagnostics Check of Your Car with Carly • Car Diagnostics Part 1...
Car Diagnostics Part 2: How to Understand the Fault Codes with Carly • Car Diagnostics Part 2...

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5 сен 2024

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Комментарии : 21   
@purepolishlab
@purepolishlab 2 года назад
It starts to be frustrating... I've just read multiple blog articles on Carly website in the topic of "Reading and Deleting" faulty codes and not only multlple articles have the same or very similar content (probably for the purpose of SEO), but none of them says how to DELETE faulty code using Carly. They only mention how it is possible with external ODB2 adapter or during a visit at workshop. Looking at this video I should see the "Delete faulty code" button on my app, but I don't./ I thought maybe it's a "premium" service so I paid ca. 40EUR for the yearly subscription and I still don't see it! Please finally let us know step by step where and how should we use the app to DELETE faulty code. Otherwise it is a waste of money if the product does not support things advertised all around.
@carly-connectedcar3745
@carly-connectedcar3745 2 года назад
Hello, would you please open a ticket with us? It would help us to investigate your case. Link: carly.zendesk.com/hc/de/requests/new
@ArturK1M
@ArturK1M 2 года назад
Same problem.
@carly-connectedcar3745
@carly-connectedcar3745 2 года назад
Please open a ticket via that link and send us here the ticket number as soon as you have one. Thanks!
@purepolishlab
@purepolishlab 2 года назад
Hello, I've submitted the ticket as requested: "Carly Ticket 693324"
@carly-connectedcar3745
@carly-connectedcar3745 2 года назад
Thanks for the info. In case you have questions, please get back to our colleague Dori. Thanks!
@bunabuna9287
@bunabuna9287 2 года назад
Do not buy!!!! Shocking customer service impossible to get hold of. Just after your money and goodbye Stay away
@carly-connectedcar3745
@carly-connectedcar3745 2 года назад
Hi there, sorry to hear that. Could you please share your ticket number? We would like to review your request. Thanks!
@urbanarmwrestling3764
@urbanarmwrestling3764 Год назад
Wish I read this before buying it 😂
@AB-iw4kw
@AB-iw4kw 2 года назад
Do you need a subscription to erase codes?
@purepolishlab
@purepolishlab 2 года назад
No one is answering that one. I subscribed and cannot see the option. They said to raise a ticket with Support. Let's see.
@carly-connectedcar3745
@carly-connectedcar3745 2 года назад
If you have a ticket, please let us know :)
@laggyis1061
@laggyis1061 3 года назад
Literally a whole different language this is useless lol
@carly-connectedcar3745
@carly-connectedcar3745 3 года назад
Hey there, this video is on german. But stay tuned 😊
@MichaelLackowski
@MichaelLackowski 3 года назад
Leider ist in dem Bild auf der APP aber gar kein Menüpunkt 'Fehler löschen' zu sehen. Also wo klickt man denn nun hin???
@carly-connectedcar3745
@carly-connectedcar3745 3 года назад
Hallo Michael, wende dich doch bitte kurz an unseren Support um dir weiter zu helfen 😊 carly.zendesk.com/hc/en-us/requests/new
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