An on-premises solution to offer webphone feature for the remote Cisco Finesse agents. Your agents can login with no VPN or installation on their PC and using a secure browser setup, they can make and receive calls from Cisco UCCX and UCCE. Check out the playlist for more videos;
Here is the product page for the use cases and the technical details;
comstice.com/cisco-finesse-we...
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25 июн 2024