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How to get plates off the table and move customers along | Restaurant waiter training 

Real Server Training
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In-depth training for servers by servers: www.realservertraining.com
How to get plates off the table and move customers along | Restaurant waiter training
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This is how to get plates off the table and move customers along.
So if I'm a customer, I want the plates out my damn way. I don't want to sit amongst dirty plates that no longer serve any purpose. Some restaurants (and guests) are weird about this. They may want you to wait on every single person to be done before busing. This way no one feels rushed. I get it. But it's still absurd. And there's a way to clear plates without drawing too much attention to the person still eating.
So no, I don't wait. But there are exceptions.
I wait for a 2-top. I want each person to be done.
Especially if it's a date. Especially, especially if it's a first or second date. I wait for BOTH to finish.
NOW ON PREBUSING
THIS is how you move people along. Never rush a table, never. But of course, you want them to move on. So when I notice a guest isn't real active in their dining, I'll approach and ask if they're done. "Still working on this?" If they hesitate, I don't immediately back off. I'll wait and USUALLY they're like, "mmmm, OKay, yeah I'm done."
I see coworkers let people pick at their plates for three hours. Nah.
Of course, I never get an attitude with anyone about it, but I don't cater it.
NOW ON HOW I PREBUS
*The same way I drop plates.
I don't get my elbows in people's faces, I hold the plates properly (this is also to make carrying the plates either which is discussed in next video).
In-depth training for servers by servers: www.realservertraining.com
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15 ноя 2020

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Комментарии : 95   
@RealServerTraining
@RealServerTraining Год назад
In-depth training for servers by servers: www.realservertraining.com
@cr1imson439
@cr1imson439 Год назад
That “sorry buddy” when the silverware almost falls is so funny and true!😂
@RealServerTraining
@RealServerTraining Год назад
lol
@AlexanderRodriguez-gs1sd
@AlexanderRodriguez-gs1sd Год назад
This training is better then restaurant training tbh really helpful
@RealServerTraining
@RealServerTraining Год назад
yeah we put this together because restaurants suck at training their staff -- will get more videos up soon covering all aspects of serving/ each stage of dining
@davidowen28
@davidowen28 Год назад
The date example was a huge help. I often miss out on social queues due to growing up with hardly any social interaction on top of potentially being autistic, and as a new server it helps that you're showing both sides.
@RealServerTraining
@RealServerTraining Год назад
i'm glad to hear this helped man. i'll upload more hopefully soon but if you'd like to see now, let me know.
@playingcalm5116
@playingcalm5116 Год назад
:/
@ethanwasme4307
@ethanwasme4307 Год назад
@@RealServerTraining hi if you are able to upload more, I'm in the same position but worse... i need to know everything from servicing to kitchen hand work xD
@MetroShadow3D
@MetroShadow3D Год назад
That “sorry buddy” got me 💀😭😭
@RealServerTraining
@RealServerTraining Год назад
lol
@thespecialcomment1641
@thespecialcomment1641 2 года назад
lmao, the last part is so me. Never seen this before in my life. THANK YOU.
@RealServerTraining
@RealServerTraining 2 года назад
Hahaha thanks man glad you enjoy
@microwavemeals4614
@microwavemeals4614 Год назад
I know it's an old video, but you never want to ask if they're still "working" on their meal. They're enjoying the food and experience, not clocking in to eat. Therefor, I find better verbs to use: Enjoying, savoring, relishing, etc. "Are we still enjoying our meal(s)?"
@RealServerTraining
@RealServerTraining Год назад
Yeah that's valid
@mrcool76789
@mrcool76789 6 месяцев назад
at a more casual place those words may sound silly though, "enjoying" is fine
@izztv156
@izztv156 Год назад
Thank you so much. I’ve worked in a restaurant for one year without proper training. This video gives me a lot of confidence for my new job.
@RealServerTraining
@RealServerTraining Год назад
awesome glad this helped!
@beth9015
@beth9015 2 года назад
I'm not going to lie to you, I do pile them 😅 but the big question is how do you avoid the forks, spoons and knives from falling? Regardless of how I hold the plates, they still fall from them from time to time, which is embarrassing 🙄
@RealServerTraining
@RealServerTraining 2 года назад
haha watch this video where I explain it: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-h1SoEW-Joow.html
@alumanidavid
@alumanidavid 2 года назад
I can relate 😅
@JonathanVanlol
@JonathanVanlol Год назад
clear the silverware and hold them in one hand then stack lol
@RealServerTraining
@RealServerTraining Год назад
@@JonathanVanlol also good. maybe best
@Estherreyeeez
@Estherreyeeez Год назад
If there’s a little I hold it with my thumb along with my pilled plate
@pooky1959
@pooky1959 2 года назад
I never felt a welcome plate of food a few minutes before was an imposition when I was done eating. I think clearing plates is a subtle way of letting the patrons know it’s time to move along….
@edwinmeyer7149
@edwinmeyer7149 Год назад
Tomorrow is my first day busting tables and this helped me a lot thanks brother.
@RealServerTraining
@RealServerTraining Год назад
yeah man all the best
@edwinmeyer7149
@edwinmeyer7149 Год назад
Yea did it job sucks lol
@edwinmeyer7149
@edwinmeyer7149 Год назад
But thank you for the video it still helped me
@RealServerTraining
@RealServerTraining Год назад
@@edwinmeyer7149 hahaha it's labor but should get you in a position to serve
@rms4621
@rms4621 Год назад
Lol so this is sooo useful im going from my nursing career to serving for a friend caterer! Thanks so so so much i appreciate your time and effort. God Bless you!
@ethanwasme4307
@ethanwasme4307 Год назад
this is so awesome... i just get told to take the plates out... that's in the middle of being a kitchen hand who also has to learn cooking 😂
@johngubatan5858
@johngubatan5858 5 месяцев назад
I like his in depth explanation of how to serve food to the customers
@BeautifulEarth180
@BeautifulEarth180 2 года назад
I really appreciate your channel, thanks for the content!
@RealServerTraining
@RealServerTraining 2 года назад
thank you! I'm glad you found it. will be putting more out soon!
@jenn3551
@jenn3551 2 года назад
wow never thOught about it like that. i always just thought you take an empty plate whenever. but thats very true about the other feeling rushed now.. THANKS!
@RealServerTraining
@RealServerTraining 2 года назад
yeah! thanks for watching
@saintxroyal9919
@saintxroyal9919 2 месяца назад
New sub bro thank you so much for the information I’m binge watching all your vids keep it up 🔥
@RealServerTraining
@RealServerTraining 2 месяца назад
good man glad you found it. try and watch everything as I may move some of it behind paywall soon
@alexandralawler1513
@alexandralawler1513 Год назад
I think I have been putting too much weight on my pinky finger. Can do four plates pre bussed and keep it classy. I always put the knife through the fork prongs, work's well. I love to aggressively clear when the function guests must leave. Nothing is left. Blowing out candles says a gruff, " goodbye. Now."
@Thereisalwaysmore
@Thereisalwaysmore Год назад
I hope you keep up with the video uploads, it helps wonders for me
@RealServerTraining
@RealServerTraining Год назад
hey thanks! pleased to hear this. more coming soon -- already developed just getting some things in order first :)
@mynhiensstorage7836
@mynhiensstorage7836 8 месяцев назад
Done learning
@richardcarrolljr8736
@richardcarrolljr8736 2 года назад
Very professional. 👍🏾
@a7mdt108
@a7mdt108 3 года назад
You helping my career bro, thank u so much 💪
@RealServerTraining
@RealServerTraining 3 года назад
glad this is helpful!
@bloxbrothers9655
@bloxbrothers9655 2 года назад
@Hasan Tınaz im 13 too i start being a busser in 2 days any tips bro?
@gichohigeorge
@gichohigeorge Год назад
Just applied for a job..and here I am trying to learn
@muhhhgrannypanties
@muhhhgrannypanties Год назад
Guyssssss! Make more videos! These are so good. The cinematography is superbbb & the directions are very clear. We need more
@RealServerTraining
@RealServerTraining Год назад
I've been getting things organized! but yes many more coming.
@muhhhgrannypanties
@muhhhgrannypanties Год назад
@@RealServerTraining can't wait! I'd love more on opening wine, wine pairings, running super busy nights too. But I'd literally take anything else because the cinematography is just fcking awesome.
@muhhhgrannypanties
@muhhhgrannypanties Год назад
@@RealServerTraining thanks! You're a real one
@mohamedfarhan1172
@mohamedfarhan1172 2 года назад
Thank you boss
@johhnycue
@johhnycue 11 месяцев назад
Thank you!
@RealServerTraining
@RealServerTraining 11 месяцев назад
Of course
@leon38688
@leon38688 2 года назад
You are cool buddy.
@bncdob420
@bncdob420 2 года назад
You’re a G. Very helpful info.
@RealServerTraining
@RealServerTraining 2 года назад
Thanks man we tried to keep it real. Hence the name
@Jungla694
@Jungla694 5 дней назад
2:28 "Working on???" I'm here enjoying a quiet night out with my GF...no work is involved. Eating is not work.
@awaawaawaawaawaawaawaawaaw257
@awaawaawaawaawaawaawaawaaw257 3 года назад
Im a student and im gonna have to be a server for 2 weeks at alexanders the great hotel...😐...im basically just watching all ur vids at this point
@RealServerTraining
@RealServerTraining 3 года назад
Thanks for watching and hope they help! This content was developed to serve as a rough guide for servers to get up and running. It's not fine dining -- it's more for high-volume -- but much can apply anywhere. Good luck!
@shawnknive
@shawnknive Год назад
my restaurant has these plates in all irregular shapes and they be impossible to stack and i still be tryna stack them OH LORD SAVE ME. i mean this video did actually
@RealServerTraining
@RealServerTraining Год назад
😂
@kunda1105
@kunda1105 Год назад
Not me enjoying the intro's soundtrack 😂
@skyway000
@skyway000 Год назад
can you make a serving drinks / refilling them please
@RealServerTraining
@RealServerTraining Год назад
sure!
@jorgewong910
@jorgewong910 3 года назад
At a formal restaurant you cannot clear any plates until everyone at the table is done.
@RealServerTraining
@RealServerTraining 3 года назад
Correct. This training is not for fine-dining -- more for an American style, nice, but relatively casual restaurant.
@lpablo99
@lpablo99 2 года назад
the problem we dont fond a work 😅
@turkiahholand7664
@turkiahholand7664 Год назад
my frist day is tomorrow wish me luck people
@keena8390
@keena8390 Год назад
I want him to buss… never mind lol
@Jungla694
@Jungla694 5 дней назад
1:56 you picked up the plate with the wrong hand
@LMvdB02
@LMvdB02 Год назад
Trying to make people leave after eating like that would be considered very rude in Europe
@RealServerTraining
@RealServerTraining Год назад
I don't try to make people leave -- I'm just quick to get plates when they're done eating. This often moves them along but they can stay a while if they want.
@jamesjirik
@jamesjirik 2 года назад
What if I’m serving a bunch of hillbillies at a picnic and they’re using paper plates now that’s tricky huh!! 😄
@Cole_pie
@Cole_pie Месяц назад
Instead of open arm taking plates off of the table, shouldn't you walk around the the other side of the table to minimize reaching over your customer(which makes them feel uncomfortable). Now if you have a booth against a wall obviously you can't do that. But I was thought that you walk around the table to get their plates. And likewise for a round table.
@RealServerTraining
@RealServerTraining Месяц назад
yeah! absolutely walk around - this is more if we're against a wall/ booth or if it's just a super busy more casual restaurant. and ideally if I am reaching over guests, I serve guests on outside first so I'm not reaching over other plates.
@Shhmoke
@Shhmoke Год назад
This guy 🤣
@madmikey7778
@madmikey7778 2 года назад
Guys hammyd
@cm7846
@cm7846 Год назад
Your not there to push people out of the restaurant. Your in the wrong job
@RealServerTraining
@RealServerTraining Год назад
who said anything about pushing people out?
@evansherman1759
@evansherman1759 2 года назад
Why u saying “ight” like u black, say it the way u grew up saying it “alright”
@tlj9106
@tlj9106 2 года назад
how do you know what he grew up saying?
@rdred8693
@rdred8693 2 года назад
What's it to you?
@jungkookthegoldenmaknae1237
Wtf
@celesteoblitas9867
@celesteoblitas9867 Год назад
Bruh LMFAOO 💀💀
@meilee8554
@meilee8554 Год назад
he's just southern, calm down 😭
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