Custom Windows fix off balance sash 

This video fully addressed our issue with one window and thanks to you it was a very simple remedy. Much appreciated!

Oh my goodness this video was a lifesaver, thank you!! I had been watching other videos, from very reputable sources, and basically the only solution offered was that my balances needed to be replaced. All the other videos were on how to replace balances. I have older Peachtree vinyl tilt sash windows and the balances are inserted sideways not where they are easily accessible and I had no idea how I was going to accomplish that, then I stumbed across your video, thankfully, and completely different type of "shoe" at the bottom of the balances and no slot for a screw driver to fit into them, and they were lopsided, one about 3" higher up the jam than the other, but.. because of your video I decided to try putting the metal tab at the base of the window into the one that was higher up the jam (strings were still intact on the balance and tight), once it was mounted I pushed down on that side moving the shoe down until it was flush with the shoe on the left, mounted the pin on the window into that one as well, pushed both down to the bottom of the window, then WHALLAH!!! The window slid open and stayed, that was it!!!! Just as you said, someone had removed the sash and not reinstalled it correctly and it was not even attached to the balances at all! YOU ROCK! Saved me $350 allowance that I was going to have to give my home buyers, thank you thank you thank you!!!!

Norm...you are DA MAN!!! I'm a woman and feel like a real hero. Was a little nervous with the tension,but I didn't panic. Thank you for being so precise and making it easy to follow.

I tried for 2 hours by myself and couldn’t figure out what to do, watched this video and followed your instructions and did it in 5 minutes. You the man!!

You saved me!!! Thank you so much for the thorough explanation and detailed shots of what you were doing! I was able to fix 2 Windows that have been off track for nearly 2 years

Knew something was askew. Searched for info. You educated me and possible saved a sash from being damaged. Thank You for your time in creating this tutorial !

Thank you! What helped is that you explained to turn each balance TOWARDS the inside and you zoomed in for a good visual. Thank you! Seriously, I viewed other videos and yours was the only one which helped! Thank you for sharing your knowledge!

Thank you for a very simple tutorial. What had been a busted kitchen window for 2 years was a 10 second fix!

That you, loved the visual. Bring trying to fix for a year now. Thanks so much.

Thanks ! Never would have figured this out without this help ! I owe you a beer my friend

You made my year. Like a majic trick, so simple when you know how! Thank you.

OMG...bless you. I spent a 1/2 hour in scorching heat trying to fix my window until I found you. Your up-close pics were a Godsend. Bless you. Can you come live with me please? Lol. I lost my husband in 2015 and he was a contractor! He taught me alot but not this. Again...thank you so much!!

Thank you so much this video my window was like this for at least 5 year and watching your video today I was able to fix it. A thousand thanks to you

Awesome - thanks so much. Usually my home projects are supposed to take a few minutes and it devolves into hours of crap. I fixed my window in less time than it took to watch the video!

THANK YOU THANK YOU THANK YOU FOR MAKING THIS VIDEO!!!! You helped my husband and I put our window back together again when NOBODY else we knew how to do it.

Saved me in a pinch! Needed an answer quick and you came through. Hate all those other videos that make you fast forward 15 minutes to get to the point!

I have been trying to figure out what I had done to the window since I cleaned it back in the fall. Thank you, I would forget m, go to raise it and hit my hand. So glad you dud this video.🙏

Thanks for spelling it out so neatly and carefully with closeups of how the shoe works. That makes all the difference.

Great video! I did it! Thank you for the close ups so I knew exactly what I was doing. I was afraid of breaking something but your video gave me the confidence I needed. Thanks!

Thank you very much for this great video. Simple and precise. Excellent camera work.

Thank you!!! You made it really simple for me to understand and I was able to get the window back in. I was starting to panic!

Thanks for getting things back on track!

This is a godsend. Thank you so much.

Like everyone else said, ya saved me! I was hoping it was a simple, little technique to "unlock the shoe," thank you so much for sharing it with us! : )

Tried to get a window up (fall!), and like usual, I couldn’t. Normally, I’d call the window people and pay them $100 just to show up, but I watched YOUR video, and this 60 year old grandma did it herself!!!!! I cannot thank you enough!

Thank you for creating this video. This will be very helpful for a lot of homeowners.

Thank you! Thank you! Thank you!!! Painting my NEW windows and this happened to me today!!! Thought my husband was gonna kill me!! Ha ha. Thank goodness I found your video! We fixed it ourselves! Amen! With your help! Again much appreciated!! 😉

Awesome help in helping me to understand the workings of these windows 😆

Thank you, very easy instructions that help me get my window back in and working!

Thank you for this! Exactly what we needed, super easy instructions.

Thank you for this simple but effective fix!!! I watched 2 others b4 I came across this one and neither worked. Thank u again!!!

Only one video?! You should make more. This was great!

Very nice and clear explanation!! I appreciate people like you! 👍👍👍

Thank you for this information. So well done.

Thank you! This helped so much. Our window is fixed now.

You sir are a rockstar. Thank you very much. You saved me from so much embarrassment.

Thank you, this was extremely helpful.

Thank you. My frusteration level had hit it's peak. You saved my day!

Thank you very much my friend and I just fixed her kitchen window. It was a snap. Do really do have to hang on to the screw driver. Thank you again. The Woodfungardens Gurls.

Thank you!!! You saved me $150 from a local Window World repair

Thank you for showing how to fix this type of windows, I was able to successfully use your method and fix it.

You nailed perfectly sir thank you...

This video saved me a headache. Thank you!

A million times, Thank you!

Thank you! I had a window that was not quite installed right, and then just broke. This was a Saver and thankfully simple!

Your video got me out of a jamb! Thanks, Norm

This was perfect thank you!

Im a single girl in her 30s and I thought I broke my window! I was able to do this all by myself. This video saved me!!

Very helpful. Thank you. Simple explanation.

Thank you so much. Worked perfectly

God bless u !thank u so much for posting video!

Thank you. You saved me money and time. 😁

You are a life saver.. thank you for this video

By the way your instruction and video are awesome! I feel like I'm with my Dad. Awwwe. :-)

Quick and easy fix -- thanks!

oYou along with another similar video saved us a service call....thanks so much!

awesome!! fixed it in a minute!! thank you!!!

THANK YOU SO MUCH. Blessings sir. Thanks for also not turning into a looonnnggg video. ❤ 😊 Pretty much made my day!

Thank you. You helped me tremendously

thanks!!... had that problem... and getting colder.. so fixing this was important to do.

Thank you for telling us “don’t panic” because I am a little nervous since it’s the TOP sash that stuck this time even though I always open it about 7 inches or the length of my hand from middle finger to wrist line.

Exactly what I needed thank youn

Thanks so much for this❤

This helped so much!!!

Excellent!! Thank you; hugely helpful

Thank you! I thought I was going to have to call someone 🙏🏾🙏🏾🙏🏾

Excellent video.

Thank you, thank you, thank you!

Awesome! THANKS!

Thank you,.... you saved my sanity!!!!

Can just the round “horseshoe” cam be replaced when it’s broken or does the entire balance shoe have to be replaced?

Great video

Thank you so much!!

Thank you video was very helpful God Bless You Thanks

Ahhhh!!!! A horseshoe! I was Googling “storm window holder upper”

thank you!

Thank you.

Thank you so much. I was doing just the opposite way I should have been.

My shoe is a different design without the open shoe facing upward as the one you've shown here and I'm having trouble putting the sash back. I tried few times setting the shoes at a slightly angle so my sash will go into place but with difficulty...so I'm only set my sash in one shoe for now. Any suggestion? Thanks. Great video for close up on the shoes areas.

Thanks a million

Where can I get that shoe pivot the exact one? Please help

Great video, I think I broke the plastic pice can you show how to replace the shoe?

We are missing the little metal piece that is attached to the the string on one side. Can we replace that metal piece, or do we have to replace the whole spring system?

Daughter just bought a house and almost all windows impossible to open or lock . Where do we get parts as she has the same type? Thanks

Muchas gracias

I praise God for you. Seriously.

Thank you

@Norm Courchaine, thank you very much sir for the simple and great instructions. We have similar windows and on couple of them the balance pulley is broken. I am not able to find the name of the manufacturer on any of the windows and likely they are custom windows. The only marking on the balance is 28c bsi and I believe it is the block and tackle kind. I would sincerely appreciate if you can let us know of a supplier for the part. Best regards.

Same process for the top window?

My stash won’t go back into the horseshoe. Any help! Only one side will

I see your shoe has a space to get the pin in. My window shoe is all round so I'm having a hard time putting the pins back in.

Great video. I release the window, tilt it 90 degrees to the cleaning position, but then the window won't come out. It won't even budge. I can't remove the window. Any suggestions? Thanks.

I unscrewed the piece that hooks to the tension wire of the shoe. I thought it was broken. Now I can't get the piece to sit flat. Its a rental. HELP! lol

What did you fix ?

My Window doesn't have the ulock its more like a peghole , i turn it it loosen up , i raise it up then turn it again to make tight, put the window back on but the peghole turns with the window and it becomes loose againg, , i dont know if i should hammer it in

American craftsmen 50 series.wnen almost closed a lot of tention .need 2 hands to close.but then window bows down in center on lower half when locked.in video you adjust inward .tried both way no Chang New windows ?

How to fix a window that want stay up?

Messed up on some of the words, don’t like to text, fingers always hitting the wrong keys. Lol

Thanks! RU-vid to the rescue!

Can’t get out to raise up to get it out