You know what would be awesome! If your company would stop advertising any product you have when you're not willing to provide any after sales enquiries or even respond to an email in over a week? 😢 You guys have lost me as a customer! Seya
Hello, we value customer service more than advertising! If you look around, we spent far less than our competitors on ads. With that said, it's possible your email or our email did not reach you due to technical issues, so if you can, please double check with your ISP or spam box/setting to make sure they were not blocked. Our support team generally responds in 1-2 business days. You may alternatively call our US or Taiwan numbers to reach us directly: www.silverstonetek.com/en/contact/