Don't haul Uber Freight when...... 

If you trucker and work with Uber you ll be Uber’s slave in couple of years you can’t even make $1000 a week once they capture the market DONT MAKE UBER DESTROY TRUCKING BUSINESS LIKE THEY DID TO LIMO TAXI AND CAR SERVICE BUSINESSES

Geez man, I don’t have your patience

Request layover brother, did you see that they are lowering their accessoral charges. I know a lot of people would say drop the load but when ur clock is out and u r tired might as well get paid to sleep👍🏾

You are a better man than me because I would have left after my 10hr reset

Ubers max detention is 4 hours. You should be getting $300 added to your updated ratecon👍🏻

I am a owner operator myself I don’t have that patients they make the appointment time I’m there on time I would be in there every 30 minutes asking when they’re going to load me.

Not using uber freight but I have sat at a chicken house 24 hrs waiting to get loaded, it puts you behind, and the elds doesn't help, I'd rather be loaded and rolling instead of collecting detention. $400 detention doesn't buy back lost time waiting to get loaded. I'm convinced the people that will not let you over are the people that have never been stuck on the shoulder, after 2 blinks of my blinker ill help "motivate" 4 wheeler's to let me over, in most states it's a law.

I think shippers are running their own brokerage business, posting on load boards cheap and making a killing with cheap freight. Somehow the trucking industry needs to get it together, we have been divided and conquered for decades. Is anyone else tired of of getting screwed?

Hey MakeCents! love your videos! I have a problem that I’m not sure how to solve. I got my class A CDL last year from a driving school while working as a school bus driver. In November, I made the mistake of trusting my sister to get me an Tylenol and she ended up giving me her prescription by mistake and I had a DOT random drug test the next day that I obviously failed. (I know I should never trust anyone to get me a medication of any kind ever. This was a 1 time mistake) I was advised to do a return to duty process through a certified S.A.P professional which I did. I have no Trucking or over the road experience. The problem now is no entry level trucking company will hire me. Every recruiter says I’m disqualified based on that 1 test. A CR England recruiter even called me a “never-hire”. Uber freight and C.H. Robinson agents told me they’d still work with me if I go owner operator. If you were in my shoes, what would you do? Would you go owner operator with no prior trucking experience? Any and all suggestions and ideas appreciated. Thank you

Thanks for that video bro. Man u not rantin at all you doing a good thing giving good info... Dam sho helped me cause I didn't even know that. So u helped with that. I think we should all she's experiences to help each other out. Thanx alot for all yr videos man... Good luck, be safe a keep trucking homie...👍👍👍🙏🙏🙏🙏

I would have told them never mind. Get someone else to haul it. Thats ridiculous...

I heard 5 hrs was the max they pay on detention, but then they have layover pay. I also just got an email that they cut the accessorial rates down. Keep up the good work.

Never watched your videos before I don't know how you stayed so calm I'd been pissed

Sounds like serious detention time to me. Like you said, you could have lost you're next load if you had one booked. Which is bank for you. I agree with Matt Berg. These shippers are starting their own brokering business to cut rates even more, shows they don't care about the carriers time or money. And then taking trucks ahead of drivers with appoitments. Yea start naming names to inform other drivers.

You Rock because you have the Patience of Job! You waited a long time. Love your content, be safe and keep trucking!!

Ohh and while I'm here. Check out A section of DAT solutions called DAT Trendlines. It shows the National rates for different equipment. Step deck, dry van , reefer etc. Check it out. Shows all major lanes and rates. Don't Haul Cheap.

If your still watching you ROCK! I guess I rock I watched until the end, Thanks Sammy!

They totally have the power to shut the reviews off, I've seen that more than once, your spot on! And if it was Ball corporation, they always get the mega fleets first no matter what because they are priority, big money there. Or a brokerage that's charging the highest amount for detention is also priority 😉Ahhhhhhh trucking..... love your channel brother! 👍

With UF if you have a 20+- hrs delay caused by their appointment sheaduling mistakes you'll get maybe $150-$200 layover for $1000+ loss of revenue. 🤗

Three weeks ago I did a frozen load from Boise ID to Phoenix AZ at Shamrock Foods. They had 3 stars on the Uber app with mixed reviews on long delivery times. I decided to take a chance and go for it. I spent 11 hours at Shamrock, turned in my POD to Uber and separate BOL with in and out times written on BOL and signed by receiver. Uploaded them both to the appropriate place, and was told by Uber that I never uploaded the detention request, and if you don't do it within 24 hours you can't receive detention. When I told them that I did upload it on time and showed them proof that I did, they ignored me, and will not respond to any emails that I send on the matter. So I lost 8-9 hours of detention. I brought this up with other drivers on the TTR message board and others reported as having the exact same thing happening to them. So I'm guessing that it's a matter of Uber policy to find ways to deny detention pay to drivers. That's the last load I'm hauling for Uber. At least Convoy calculates and issues detention automatically no questions asked.

Uber NEVER !!! Pays Detention, and you need to put you on detention on the app 2 hours from the appt time if you miss the detention window there is no detention either, they have the worst service when handling problems with load !!! Also you call and you barely understand what they saying that is my experience with them . All they say is the SITUATION!!! 😂😂

I took a load from Phx to this facility... they were goin to take me 10hrs early, I had to take my 10... the next day they made me wait 2hrs... also truck parking in Ft Worth sucks...

They do the same thing like that in GOODYEAR AZ picking up cans going to La mirada calif or Chatsworth Ca.

GOOD ADVICE. MOST APPRECIATE.

10:10 It happens to all of us brother, sadly, I enjoy your videos, thank you, good luck out there

The mexico trucks are high value loads. That's why they only do teams.

I stopped using uber , dead head too far , rates too low. I had to switch to flatbed , dryvan rates too low

Sammy you doing right, always keep calm. Customers must accept rate conformation sheet I write my own it's a binding legal agreement charging several items if they occur including detention by the hour it don't matter how many hours $$ clock keeps ticking until my trailer bumps their dock and is being unloaded. Generally a new broker won't sign yelling. I say "do you work for FREE i don't".

not a truck driver at all, watching from Australia, love your honesty in all your vids. Dont always agree but love that you are honest

Ive been to that place in Fort Worth the longest I’ve waited is 2 hrs. The place in Albany you can park overnight. I did this run about three times now.

My driver Loaded cans last week in indiana, same thing showed up before app time sat for 5 hours before getting a door. Get to delivery late in fairfield ca was a work in because wyoming was closed lol. No one gives a sheeeeett

Thank you driver ! For the advice. It happen to me couple of times “ unclickable reviews”. But they were not as bad as yours.

Ball Corperation I’m guessing? They have a pretty hard time starting up when they are new. The first time I loaded at the Goodyear AZ location I was held for 18 hours if I remember right. A few months later it was 6 hours. They got better an better but I usually got an hour or 2 detention. I’ll take the $75-150

Search for that shipper on Google maps and read the reviews

I sat at Americold in American Falls ID for 24 hours for being 7 minutes early. But got checked in 2 minutes late due to the line if drivers checking in.

Good video. Had many of those 17 hour shipper days. Way to stay positive. Hey, just something to think about, have you ever thought about putting a vlog out on the use of personal conveyance?? I’m going to finish my week with 3,300 miles ( Landstar rocks!) I have a buddy telling me I can use Personal Conveyance to dead head 516 miles home from shipper to home. Lol. That would be nice, but I don’t think you can do that. Going home next week Friday to give this old Peterbilt some TLC. 😎

You're only going to get max $300 for detention or Layover pay. And they're not going to pay both. $75hr for detention. But they sent out an email last week stating that they're going back to industry standard at $40hr for detention

You can Google the company and drivers leave comments on that

They pay for 5 hr of detention at $40 thin over that layover at $200

If load not on within a hr we gooooone. That's how go out of business detention kills a trucking company. Plus FB live did a video how Uber is lowering its detention n layover rates.

Uber dropped there rate from 75.00 to 40.00 with a 300 cap. The only thing they have going now is how fast they pay. I have had them pay two hours after submitting BOL.

Love ur videos man. Very nice. Get alot of pointers and facts and tips and everything. Ive got a little over w year till my truck is paid off and I own it. I'd maybe like to chat with u. There away I can get ahold of you to chat. Thanks Craig.

This happened to me at a Kroger distribution center in Houston and they forgot I was there all the trucks were gone but me

Hi Sammy. Sent you the new Uber Freight detention setup.

Haven't hauled an Uber load for several weeks but it was 75.00 an hour and up to 300.00 for detention. Not sure on layover - but Uber is the only broker that will pay mileage up front if the load goes sideways and is a TONU. 2.00 a mile up to 100 miles and ONLY if you use the app. meaning clicking "on the way" when leaving the last consignee.

@makecents 2yr dealing with uber. That for me is a unique experience, including the review issue(some app problems require u to logout then back in to app) Detention is 5max after 2hrs free. Been to this shipper in Dallas a bit, normally in/out. You have to notify of deten 30min before it begins, so 1hour & 1/2 after appt time when arrived on time,early doesn't count. Those cans are good money imo bc light weight /usually high pay. What I have noticed booking with uber is the shipper generally treats me like a big carrier, always load to appt time and take me early no issue most of the time. 6-10hrs early on occasion. Dallas that bad of a market for freight ?? Oh and that blinker is not for us to get over, it's to tell lil 4 wheelers to speed up, Right!? 😤

Anytime that you are at a shipper or receiver, you must have the shipper or receiver acknowledge the time and time out which must be marked on the bol. Anytime you spend more than 8 hours in detention, that becomes a layover rate. You have to double check your broker agreement but I do believe Uber freight pays $150-300 for layover. To qualify for detentions and or layover, you must be on time for both shipper and receiver. In and out times must be marked and signed on the bol by the shipper and or receiver. It's two-step process because the claim can't be finalized until you make the delivery. And it must be filed I believe within 24 hours of the delivery. Check the fine print

I had two loads cancel on me. One was a 150 mile dh. Tonu@150.00. I will be desperate to ever use them again. That happened within 2 weeks.

Funny how low our standards are.. LOL.. We can get held up 12-18hrs & still be ecstatic about finally getting loaded & rolling.. Hope u made it home safely Brother..

Uber cuts their detention at around 4 hours, basically when they reach their layover amount.

Great advice on Uber freight non reviewable link ....I been hit few timez

all brokers have a detention cutoff most only give 2hours free then another 4 hours after that after a total of 6hrs 2free 4 clocked they flip it to layover

You gotta start charging for waiting time from arrival like regular Uber app.

Thank you for the info. I did a Uber load , 16 hours at the receiver zero compensation

Yes... 'that place'. Newer facility, Ft Worth, warehousing for cans. 'That place'. One of those places that stacks in trucks on one appointment time to warehouse *you*, and might leave you sitting there till the 14-hour is draining to load you at their discretion.

I hear they pay a set amount 200-300 bucks that’s it .

Uber will only pay 4 hours or pay you layover. It both adds up to the same money either way. They won't pay both

2 hrs free to load or unload the truck after that start charging! 15hrs x $100 an HR = $1500 They'll get the picture :-)

4 wheeler's, they're something else!

With UBER you have to call them 30 minutes before detention in order to qualify for it. On top of that you MUST be on time. Also I heard they dropped or are dropping their rates on Detention. I do believe the cap out at 5-6 hrs or like 200-240 for some reason

Eligible for up to 4hrs of pay, $300 max. What’s your time worth?

Your comments toward the end about letting a truck in. I'm not a trucker but enjoyed your video and try to be courteous to you guys on the road. Maybe you could do a video for us non truckers on how we can drive to help you out

You could give them upto the cut of time and leave but remember they dont pay you if you leave. Me I leave by that time I have a backup to keep me trucks rolling good luck

Thanks for reminding me why I drive local for hourly pay.

There's no way I would have stayed there 17 hours. .

They have $250 cap ...at least up to 2018

Yes they did me like that in Indiana one time same exact thing literally only I wasn’t so nice about it . It delivered in Ohio. And it was the same thing on both ends. They kept me for 14-15 hrs, and I filed for detention then they said ok then it took them two weeks to pay me then the took the money back on the next load and I stop hauling for them.

They have change the rules about detention and layover pay. It’s now $40 an hour after two hours in $200 a day layover.

17 hrs is bad but not that bad. Ive waited for 5 days in Yuma and Salinas for Produce lol

What's up, sir? Powder Springs, Ga

You have the shipper's and receiver's info in your app. Just type it in google maps, and you'll be able to check the reviews. At least that's what I do.

1. Never pick up cans 2. Max detention with Uber is $300 per day

Love Sam's story times...

Shoppers and receivers want their freight plus never had a line of trucks waiting pull toy here rgn freight different

That's sucks bro. Hope you get paid for the detention time Sammy 👏👍👌

Yup their cut off is 4hrs

Great story

Pleasure meeting you on the Road...I have yet to see your Cash app Bro... My treat the next time we look up #Owner Operator Life

Good morning be safe

Man, you're nuts. I would've been long gone and booked a different load. You got the patience of Job. It better have been a $4/mi load.

If I am right, us carriers/drivers sitting around hurts rates when we clean up their mess. If they the brokers would stop posting crap rates they wouldnt need to send a clean up crew know what i mean Vern

Uber simply put looks out for their customers and owners ops are on their own....real talk...detention Pay is a mythology thing...you'll have to get very aggressive with them in order to get $35/3hrs maximum...it's not worth the high blood pressure getting worked up....lol

damn why wait so long "hey lady I been here 4 hours ta ta now "

First two hours are free , then $80 per hour for detention time after. You need to speak up because the broker is charging the shipper for holding a truck. If a truck is not running is not making money .

I’ve waited at a shipper for 7days once. Ohhh did they pay me out for that.

Yeah, brother. I don't like that place myself. I'm from Fort Worth and I picked up a load going there. And I asked the young lady. Could I drop my trailer and go home? And she said yes. They put me in the door 2 hours later. Drop the trailer went home. She called me about two and a half hours. Later. Telling me to come get the trailer is unloaded. I get there and haven't been unloaded. So I had to sit another. 4 hours Uber didn't want to pay me to detention because I went home and the app showed I have left. Go figure

Don't use C H Robinson they will rip you off, stands for cheap and heavy

I booked load (Rexburg IA to Los Angeles CA) and then verified from broker to change pickup time from 10 to 11:30 and arrived shipper 11:10 as promised. The shipper is closed thrift store and nobody here. I spent hours to call broker/shipper and always be told to stay and wait. After 5 hours waiting and finally got the information the load was rescheduled tomorrow and was given to another cheaper carrier because I were late today. I believe they are maliciously waste my time as backup, at same time looking for a cheaper carrier. It is really a fraudulent business.

I bet the receiver was just at bad ive delivered cans in ft worth and I was there 10 hours

rec email in 7th We’re changing our accessorial policy At Uber Freight, building a more transparent industry is core to our mission-so we know it’s important to share with you any changes that may affect your business. On February 18, 2020, we’ll be revising our accessorial 1 policy. As part of this change, we’re reducing our accessorial rates 2 to align with industry averages. The new accessorial rates will apply to all loads picking up on or after February 18, 2020 (local time). We’re also launching a redesigned process that should result in more approved requests. Based on feedback from carriers, we improved the process flow to make it simpler to request accessorials. Moving forward, drivers will now have the ability to write in and out times to the POD if a facility doesn’t include them. What’s changing Rate changes Detention3 $40 USD per hour Layover $200 USD Truck Order Not Used $150 USD (non-reefer) $200 USD (reefer) Process changes Faster application, fewer requirements We’re reducing the number of steps and requirements necessary to request detention. Learn how to request detention using the new process. New lumper policy Reimbursement for lumper needs to be requested, with a receipt, within 24 hours of delivery. 1 These rates are subject to verification and change at Uber Freight’s discretion. 2 Rates will be determined by the currency of the line-haul on the rate confirmation. These rates are subject to verification and change at Uber Freight’s discretion. Carriers will be notified in the event of changes. 3 The hours eligible for detention payment start at 2 hours after the scheduled appointment time and end at 7 hours after the scheduled appointment time (for a maximum of 5 hours of paid detention). In order to qualify for detention, the carrier must be on time to the scheduled appointment time.

I just got ripped off by Uber Freight, the shipper wouldn’t put in and out times on the bol but uber knows when I got there and when I left cause their tracking my phone and they denied my request for detention.

totally respect the long hours truckers work and time away from family but the one thing most "4 wheelers" get upset about is when I am cruising along in the fast lane passing a line of trucks up a hill and the one trucker who pulls out to pass going uphill. He and I both know he is basically blocking both lanes now. You know you can't speed up going uphill most times. So please understand why sometimes we won't let you over exactly when you want to get over.

I'm halfway through the vid and I already know who you're talking about. Never loaded out of ft worth but their Monticello, IN location is the exact same. Your appointment DOES NOT MATTER to these people no respect for our time and uber usually puts a 4hr max on detention out of this company. But somehow they have around 4 stars and yes you cant read reviews. I double check on google reviews and typically find uber reviews are bs

Hey MakeCents do u know any way to speak to the account/load managers at uber freight? I've been trying to get paid for over 3wks for a load and their app phone number ppl can't help me or direct me to their manager or supervisor

Yes 4 hours They just changed their accessorial policy yesterday.

Wouldn't be trucking without a nightmare scenario thrown in there every now and then. You seem to do a good job avoiding them. Live and learn, put 'em on the list.

I would've said ✌️

This is the first I’ve heard of Uber freight! Interesting content! Lingo is foreign to me.

Request layover my man.

do you get to bring your truck home and i just do uber eats