Suddenly my robot stopped spraying water. The mopping cloth remains dry only. When I reopen the water tank seal after running the robot, it's open with pressure so looks like the water pump are also working. Can you please suggest solution?
hi i just got this machine and was impressed with the amount in the dustbin.. however now the dust bin won't go back into the machine at all.. it's not just easy snap into place i've had two other people look at this so i know it's not just me! Can you do a video or something to show me how to get the dustbin back into the unit so i can use it?
Hi thanks for the video, as per your other video I cleaned the main brush. It is collecting the dust now but not sending it to the dust collector box. It is nearly empty. Could you please guide to solve this issue
can I just confirm - are you saying to pull the hook up to get the filter out - the hook looks it is fixed there so I don't dare to pull it in case something breaks
@@ecovacstechnicalsupport5278 Hi there. I want to follow up about this. Is there any updte about my request? i'd love to watch it if it already there. Thanks in advance
The water flow to the cleaning cloth in my Deebot U2 Pro suddenly stopped, even when the water tank is full. I tried changing the water flow settings from standard to high and back, but it does not work. Are there any steps I can take to make it start working again?
I have put the water reservoir back into the deebot (U2 pro) but forgot to put the dustbin back in, now the reservoir won't come back out...is there a way to remove it again or have i broken it?? Any help would be much appreciated!
🤔 in thinking how you put back without dust box because without dust box it can press down if can not press down then it means you forcefully fixed back...& now still lock stuck because can not press down the lock without dust box
But no need to be worry..there's nothing impossible 😉 im here for your help...just use a flat screw driver enter the screw driver flat part from top of ur water tank from middle of water tank & just pull down the screw driver then lock can come out ...but if u do like this few times your water tank could be damage..so plz be careful if u like my reply plz subscribe my channel n like video tq
Actually water tank pump motor not functioning that's why water can not dispense if under warranty then u can claim water tank from ur seller if u purchased overseas n dont have any service center nearby then i give you one simple tip witch confrm will work🙂 After you fill up the water don't fully tight blue rubber seal of water tank slightly remain open then water will start dripping because now air pressure inside the tank is higher si it can drip....or another way is you make a very tiny hole in tank beside blue rubber seal that also will do the same thing..increase air pressure so water can dispense
Hi. Is there any tutorial re firmware upgrade failures. Simply unable to upgrade from 1.3.8 to 1.4.7 despite trying everything. As a result cannot use the app for controlling the device like switching to edge cleaning mode or knowing how much battery is left etc . The robot is on the wifi network without problems but connection timed out error when trying firmware upgrade
Hi, I’m having trouble connecting the device to my WiFi, I’ve spent hours trying to get it to connect and nothing, I have multiple smart devices connected, everything works well except this deebot U2
Recently purchased U2 Pro and it's doing a great job. Today the front universal wheel got jammed because of my dog's hair and machine stopped. I removed and cleaned the wheel but machine didn't start so I switched off and switched on and then presses the small button besides the switch. Now the machine is working but no voice. Please help.
OK noted. Beside the power button there's a small reset button as well.. Plz after u power on the deebot just press that reset button n hold for 6 sec. U will hear the same music sound as while turning on... Let it reset then after few seconds connect with Mobile App n try again hopefully will be OK... If still same then plz try to check from app settings.. Maybe sounds notifications off.... Just turn on from there if it's at off position
@@ecovacstechnicalsupport5278 I tried resetting but doesn't work. I rechecked settings in mobile app, the voice is on. All sounds like voice, beep, music etc have stopped. But otherwise the Deebot is working fine.
Hello my deebot u2 keeps stopping and saying brush is tangled but there’s no hair and the box is cleaned, the main brush is clean but the 2 front brushes keep stopping and going again and again as well and I’ve cleaned them pretty thoroughly as well
To confrm that main brush is ok not jammed...there's one trick u can test @ home just remove main brush n main brush cover & run the deebot without these 2 parts if it start functioning as normal means ur burh was really jammed...if it still couldn't move as normal then main brush motor is hammed in this case need to contact with nearest service center
I had so much trouble finding this . It’s a different size from the other dust box. The technical support were most unhelpful. I searched on Lazada online shopping platform and found it . If you’re in Malaysia you can find it locally. Bear in mind that this filter is 11cm in length whereas the filter for the other dust box with water reservoir is 13cm. Hope this helps.
Hi ... for this model accessories u can buy direct from service center or can contact ur seller or Amazon or any online selling app in ur country can check there weather parts for this model available there or not
Actually on top of water tank there's a very tiny pump which builds pressure in Water Tank so It can dispense.... that's not working...so far on RU-vid no video available that how to solve this issue... but soon I'll prepare n upload about this topic
There no special site for any country...but there is official service center in new Delhi India..u can search online for this...can contact direct to service center for further information
It's not difficult plz just go to Ecovacs Technical Support my channel n can watch maintenance videos & t8 unboxing video...in these videos i explained how to remove moping plate....hope you will like that
Ok noted..sometimes just gear stuck...i send a video link. U can try at home first if still can not then contact with service center for warranty claim ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ZconNhEubYM.html
