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Explaining Erving Goffman's Expressive Order: Face and Presentation of Self 

How Communication Works
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This video teaches you how to be seen as poised, diplomatic, and socially graceful.
The key is to maintain the 'expressive order" of the interaction, that web of meanings that is created and sustained in every social encounter.
This is a key concept in Erving Goffman's sociology.
In the video, I use the analogy of the game of hacky sack, where the object is always to keep the bean bag in the air.
In a social encounter, your job is to keep the expressive order in tact. In any interaction, there is a set of claims being made about the interaction. These include claims about each person's personal and social identity, claims about the relationship between the interactants, claims about the point of the interaction, etc.
To be seen as safe to interact with, you must show your commitment to keeping these meanings in tact. This includes making efforts to repair the fabric of the interaction when things go wrong, as they inevitably do.
What's important is not that the interaction goes perfectly. It never does. People are imperfect. The hacky sack always hits the ground eventually. The point is to show your commitment to keeping the hacky sack in the air, to keeping the expressive order in tact.
You do this by making every reasonable effort to maintain the expressive order, by showing disappointment when things fall apart, and by doing your part to put things back together.

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15 окт 2024

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Комментарии : 167   
@AffyisAffy
@AffyisAffy 2 года назад
I think this video is highly important to people who take the advice, 'just be yourself', a little too seriously or unfortunately mistake rawness for authenticity as an actual objective
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
I couldn’t agree more. A tremendous amount of harm is done in the name of honesty and authenticity, which I think are false idols.
@ericb8342
@ericb8342 2 года назад
I'm told that Hindu philosophy addresses a very similar problem, from a moral standpoint. Truth and Nonviolence are both considered great virtues, but Nonviolence is so important, it should precede even Truth. So, a blunt truth expressed without care for the impact it will have is a form of violence, if a comparatively minor one. In other words, people who "tell it like it is" or "call it like they see it" are acting immorally. Admittedly, it is also immoral to practice Nonviolence without Truth (lying to spare someone's feelings, or being a doormat even though it hurts you), but it is considered even more so to do the opposite. Ideally, when Nonviolence precedes Truth, a person will use kindness to deliver a hurtful truth gently, or avoid lashing out while still advocating for themselves.
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
@@ericb8342 I like this. Goffman also sees social interactions in moral terms. He refers to the expressive order as the “moral order” of interaction.
@suzannethompson3636
@suzannethompson3636 2 года назад
@@ericb8342 😊
@vicj9256
@vicj9256 8 месяцев назад
You may like Byung-Chul Han on authenticity. Very articulate on how neo-libralism, social media and capitalism has induced people to make themselves into a willing commodity of authenticity.
@darthvader0107
@darthvader0107 2 года назад
As someone with ADHD combined type 2, this video was EXTREMELY helpful and, dare I say, essential in learning to not be socially awkward. I especially appreciated your examples of “playing a character and maintaining that character as best you can”, and I found this helpful because my style of learning is kinetic and visual with a need for examples to base from. You are a blessing. Thank you so much!!!
@Tripps2564
@Tripps2564 Год назад
SO TRUE from an ADHD perspective! We ADHDers often need visuals/examples/writing to more deeply understand things. Example: once folks told me to pay attention to cues and HOW TO ACTUALLY DO THAT, I did better. Nothing was worse than being told to be normal without any real advice on how to do that.
@poisonouspotato1
@poisonouspotato1 3 месяца назад
How could you sit through the part with the repetitive rambling?
@flip1980ful
@flip1980ful 2 года назад
I was raised in a figurative closet, this is really helpful.
@TheHannala2
@TheHannala2 2 года назад
This is the most helpful infotmation about social interaction I've ever received. I knew there was a "norm" I consistently violate and have been so distressed trying to identify what it is. Definitely going to listen and absorb this one a few times.
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
Thank you so much. I’m glad you found it to be useful.
@ericb8342
@ericb8342 2 года назад
I am so glad there is a proper philosophical framework for this! I was trying to explain this concept to my friend last month, having only the vaguest idea what it was, and now here it is, explained in academic splendour! I'd like to reframe the concept with an anecdote of mine, for anyone who might be looking for something less abstract. I think my careless faux-pas makes a perfect example, both of someone breaking the expressive order, and of how it gets communally repaired. I told my friend - who was terrified to drive everyone away after a catastrophic loss of face - that "I don't need to trust you never to say anything hurtful to me. I only need to trust that you will prioritize our friendship over my mistakes. If, tomorrow, I made a careless comment about [past trauma], and I hurt you badly, but apologized, would you forgive me? Right! So, in the same way, I need you to trust me when I say: I will prioritize our friendship. No, I know you don't trust yourself. I know it's a leap of faith, but you need to trust *me*; trust *us*. What finally cemented it was, the friend group was together again the next week and I made an even worse mistake. This friend's spouse has just recovered from COVID and still requires a CPAP at home. But at the time, it a possibly fatal hospital stay. During our movie night, the **agreed purpose** of which was to distract our friend, I made a joke about the bloviating villain and uh...curtailing his excess lung capacity, as it were. I immediately realized this was in extremely poor taste, and quietly acknowledged that it was **not at all the time** for that joke. The friend in question simply withheld comment, allowing the rest of the group to keep jeering at the movie: we all gingerly reconstructed the "laughing at bad cinema" dynamic, and the group's energy was restored in less than a minute. I later apologized to my friend in private. I trusted that - without ignoring or downplaying the issue - they would still forgive me. The response? "I forgive you, no worries. I really appreciate that apology though - you're right that it was a bad joke." My trust was rewarded! After their spouse's recovery, I went on to explain that reciprocally, my friend could trust me in just the same way - and the same was true for the rest of the group. And that made it click: "No, you're right. I love you all way too much to hold that kind of thing against you. I just...have remember you feel the same way." Humans suck, and we're all gonna mess it up for each other. Your true friends are the ones you can trust to mend any breach, no matter how severe.
@rv706
@rv706 2 года назад
You probably made the lung joke cause of a subconscious "pink elefant" (or "elefant in the room") effect.
@kimberlynolan2938
@kimberlynolan2938 3 года назад
This was super helpful! We're working on this in my sociology class and my professor for some reason isn't lecturing at all this semester. It's nice to be able to hear someone explain it rather than just reading it out of a book. Thanks so much!
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
You’re welcome. Please share with your classmates.
@catherinewilson1079
@catherinewilson1079 2 года назад
Very interesting. Now I know what I do wrong sometimes.
@yusufkurniawan9111
@yusufkurniawan9111 4 года назад
It's a fruitful video to understand Goffman's theory. Thank you.
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
Thank you, Yusuf!
@bryggmastaren
@bryggmastaren Год назад
This is very interesting. My whole life I've never understood the purpose of the social game, "Expressive order" partially, so I found no meaning to adhere to it. Although I've understood I'm bad socially and sometimes I feel like people resent me (sounds dramatic). But after coming across Erving Goffmans theories and your video I can understand why I've felt resented and maybe even why people would resent me. If they find me not having the moral commitment I might seem unreliable, not trustworthy etc. and even outright stupid. Anyway very insightful video thank you for your time!
@theprimalpitch190
@theprimalpitch190 5 лет назад
Hi Bruce, thanks this is helpful. I am also a big fan of IG. Something interesting to note is that people skilled in social power regularly break face - interrupt the order - make some change or claim and then sew it back up again. Happens with executive presence pretty often. --Roy
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
Thank you Roy. What you describe is what Goffman calls the "aggressive use of face work."
@andresham9447
@andresham9447 4 года назад
Does IG mean erving goffmin?
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
I think so.
@hallivillegas9752
@hallivillegas9752 2 года назад
Can you talk about the expressive order in terms of social media group bullying. What about being cast in a role that is not in any way your own choice? There is often negative consequences to engaging, even in an attempt to maintain the expressive order (ie apology, rationalization).
@hallivillegas9752
@hallivillegas9752 2 года назад
Does it have to be redefined because we are now dealing with non-face to face encounters? How is this rewriting the expressive order of interactions?
@swordierre9341
@swordierre9341 2 года назад
Im really glad a watched this.
@hereigoagain5050
@hereigoagain5050 2 года назад
Now I get it! I'm a mathematician and always viewed conversation as a means of communicating information. Hope I'm not too old to learn to play hackysack.
@none666of
@none666of 5 месяцев назад
I need this. Desperately. Thank Hell this channel exists.
@netslayeruk
@netslayeruk 5 лет назад
This is incredible. I look forward to seeing more videos. I've always found the more knowledge I'm armed with, the less anxiety I feel so, thank you for this.
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
Thank you. Glad it was helpful. There are about 50 more videos already on the channel, and I add about one per week. Also lots of blog articles on the website. What topic would you like me to talk about next?
@netslayeruk
@netslayeruk 5 лет назад
@@HowCommunicationWorks I'm really not sure Dr., I don't know enough about sociology or communication to ask something specific... Maybe you could do a video on recommended books and key figures in your field?
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
Excellent suggestion. I’ll get to work on it.
@grouchypotatowolfpack5580
@grouchypotatowolfpack5580 2 года назад
As usual, good stuff. You've opened my autistic eyes to a whole world I was blind to.
@alexs.2221
@alexs.2221 Год назад
Very meaningful topic. Thank you.
@tgg6708
@tgg6708 2 года назад
This is a superhelpful and very well explained session. Thanks a million :)
@evaebenazer5710
@evaebenazer5710 2 года назад
This makes so much sense 😮
@kieferjustine9392
@kieferjustine9392 2 года назад
Wow! This is so good! Thank you so much!
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
You’re welcome.
@spot2028
@spot2028 2 года назад
Really fascinating. What are your thoughts on a type of "mass subconscienceness" during conversations? When you were discussing conversations falling apart, I think about times I have been in very robust discussions with multiple people, with everyone adding something in. Then, in my head, I'm considering something excellent to add, but when a break comes I have forgotten what it was that I wanted to add. The interesting part is that in some way it seems as if the entire group had a sense that I was going to add that, and when I don't, the conversation falls apart. No one else takes it up. Almost as if some undercurrent between us gave the "hackysack" to me next, but without any out loud announcement of me preparing to do so. Maybe it's body language? Hope this is clear. Thanks for the videos!
@swordierre9341
@swordierre9341 2 года назад
Wow thats such a unique thought, and vaguely relatable
@8500998
@8500998 3 года назад
You rock, loved your Tik tok on this, groundbreaking!!!!
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
You’re too kind Shannon. Thank you. I thought the TikTok was a bit confusing cause it wasn’t long enough to deliver on its promise.
@tanjalunden3070
@tanjalunden3070 4 года назад
I will watch all your videos, they are just great! Thank you!
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
Thank you so much. Please share with your friends.
@hamdiahmed8782
@hamdiahmed8782 2 года назад
Thank you much this was really useful
@wojciechstefaniak3541
@wojciechstefaniak3541 2 года назад
Commitment over perfection
@keithwins
@keithwins 10 месяцев назад
Thank you! Very interesting
@HowCommunicationWorks
@HowCommunicationWorks 10 месяцев назад
Glad you liked it!
@PauloSantanaPlus
@PauloSantanaPlus 2 года назад
excellent video. your analogies brought lots of clarity to the topic, nice work!
@marudelel
@marudelel 3 года назад
I totally agree with following the order is how to make an interaction as comfortable as possible and thats especially crucial with new people. However would I go into an interaction being insecure and not talking much and would only try to maintain my "role" once it has been established, I would not make the mistakes or take those risks which would make me gather the social feedback to grow and change into whom I really want to be. I personally believe that people have to get the context and understand the hierarchies but then slightly break the rules now and then.
@I61void
@I61void 2 года назад
Shut up
@ThatGuy-ze6zc
@ThatGuy-ze6zc 2 года назад
Very helpful. Thank you.
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
Glad it was helpful!
@Eyesayah
@Eyesayah 3 года назад
Thank you very much. I believe that will prove helpful. I was a little surprised to hear you resort to the word 'class' in defining this, It fits, but how many think of this when they think of class?
@zxcvbnm123131
@zxcvbnm123131 5 лет назад
this is amazing! thank you so much for this information
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
It’s my pleasure. What brings you to this channel? Are you studying Goffman in school?
@jacobharrison2945
@jacobharrison2945 3 года назад
Great content!
@MarkMc70
@MarkMc70 3 года назад
So we have a “moral obligation” to maintain all the efforts involved in impression management? But what if we value truth over the illusions that other people are trying to sell the world? If we can’t tolerate all the facades and hypocrisy that so many people are projecting to be viewed as “professional,” and when their doing that results in them stepping on other people’s toes so that they seem superior in the hierarchy? (My workplace was trying to promote the idea of “bringing your whole self to work,” but that concept seems to clash with some of these ideas.) I really hope the idea of radical honesty wins out over impression management, because it seems that the latter “value” is going to ruin life for the next generations with all of the social media fakeness. There is a real case for the argument that narcissism is becoming the new normal. (Maybe where I live, near LA, is just the epicenter of this trend? I hope so. And that it doesn’t gain traction if it is.)
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
Radical honesty didn’t even work at the supposed home of radical honesty, Bridgewater associates. If you read Ray Dalio’s book Principles, You’ll know that Ray himself was almost removed by the board of directors because he was too rude and cruel to employees. Impression management can tend toward fakery, and this is something to be alert to, but I think impression management is simply the way the social world works. I don’t think there’s a reasonable alternative. It’s like saying that gravity is a big pain in the ass. I might agree, but I don’t see an alternative.
@MarkMc70
@MarkMc70 3 года назад
If your comment is directed at mine, I think I am just looking at the Gestaltic view of behavior and this phenomenon of it that is all too uniquely anthropomorphic, and its net effect on the grand scale, pride, contempt and then cruelty, for those who are either less adept at this sort of manipulation or may be consciously eschewing impression management on the logical deduction that doing so creates a more humane and “safe” environment for people to be what they really are, and it is a universal truth that we are all flawed in certain ways. (From an ethical perspective, it really is just a very common and accepted form of lying.) @HowCommunucation, radical honesty seems to go too far in the opposite extreme of fakery. I think you would both agree that It is possible to meet the demands of the various roles we all have to take on at certain times, particularly when it comes to occupational demands, and still remain authentic while providing some necessary opposition to the flaws we face in individuals, systems, and cultures. Many serious ones arise, I believe, from the hypocrisy that many of us feel is all too common among the men and women playing their parts on the stages of life. (And it makes perfect sense to me. Free speech is a right in my country.)
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
Goffman did not believe in authenticity. Everything was a performance to him. The moral aspect of interaction is mostly about our reciprocal commitments to one another, not to embarrass ourselves or allow another person to be embarrassed, and to treat other people with the basic dignity of someone who has face and can lose face.
@MarkMc70
@MarkMc70 3 года назад
Ok then. That’s definitely one way of looking at the self. “It’s not there!” I suppose my perspective on this whole matter is based on my own particular experiences. The way that I view impression management (IM) really comes down to me believing that this quote from Jordan Peterson’s latest book applies to it: “…the deceitful individual has taken it upon him or herself to alter the very structure of reality. And for what? For a wish based on the idea that whatever egotistical falsehood conjured up by the act of deceit will be better than the reality that would have transpired had the truth been enacted or spoken. The liar acts out of the belief that the false world he brings into being, however temporarily, will serve at least his own interests better than the alternative. That is the arrogance of someone who believes that he can alter the structure of reality through pretense, and that he can get away with it.” I think since I feel so strongly about it, I can’t just observe it as a phenomenon that occurs, apart from the potential metaphysical mechanics of it that the JudeoChristian (the worldview that gave birth to the rational sciences and the educational system through the seminaries) says are actual. Many of the religions of the world contain the idea that there are forces that oppose light, goodness and truth, some of them even consciously doing so. I believe that. I can’t compartmentalize that, and leave it out of conversations about the way I see things that happen on the stage of life. If that is what is the true nature of things, then it is pertinent. I’m not a moral relativist. I can leave the spiritual forces out of the conversation, but I can’t agree that deception is something that I should just stand by and watch, without exposing when it crosses into the realm of doing harm to others, or when those doing it are being cruel to other people’s dignity. It’s one thing if you are in Nazi Germany, lying to keep a family in your basement safe. That is courage. But to deceive people because you are too selfish to allow those around you to know that you have faults, that is not. In my estimation, IM is basically a kind of sorcery, and another point that Peterson made just after that citation is also true: the person who deceives others’ conscience knows all about the deception. Such a person knows s/he cannot truly be trusted. At least not when telling the truth carries a cost.
@cevxj
@cevxj 2 года назад
@@MarkMc70 It's refreshing and healing to read and know that others have a similar view of life and social interaction. My stance developed from valuing truth and honesty, but once I questioned that value itself, I realized that it's simply more efficient not to lie. When our flaws are out in the open, others we trust can have a full view of what landscape they need to navigate, and who the person they're navigating it with can or can't do. That's a more holistic, effective approach of saving face.
@SelfLoveU
@SelfLoveU 4 года назад
Love this content
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
Thank you SelfLove! I love your user name. What makes you interested in Goffman.
@MiteshMaster
@MiteshMaster 5 лет назад
Looking forward to watching the full video when I have time. Just wanted to comment because you mentioned linking to your first two videos and point to the top of the screen, but no link appears. Cheers!
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
Mitesh Master Thanks for pointing that out. I thought I did, but maybe I didn’t save those changes. I’ll fix that now.
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
Check at 1:22 and 1:38.
@MiteshMaster
@MiteshMaster 5 лет назад
@@HowCommunicationWorks Just checked on that with a PC and it was fine. Oddly enough, it doesn't pop up on mobile.
@Untouched77
@Untouched77 Год назад
But I dislike how fake social interactions feel
@SD-ej3em
@SD-ej3em 3 года назад
Hi can you make a playlist on small talk? I am 25 and trying to develop my social skills, I find that when it comes to small talk I am very lacking.
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
I’ll try.
@vvendetta721
@vvendetta721 2 года назад
Just be genuinely interested in the other person, ask questions and learn and be thankful.
@cevxj
@cevxj 2 года назад
Sounds like maintaining the fragility of egos. If I did that I wouldn't be true to myself and my values, which are honesty and being genuine, things that ego gets in the way of at least in common American & Latin culture. Edit: looks like the opposite stance is already commented and favored by the uploader, so to those I say don't presume tact is not in the skillset.
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
I don’t agree about the fragility of egos. But there is something correct on what you’re saying. It’s about respect for the basic dignity of the other person in the interaction. We show this respect in ritualized ways. A lot of face to face interaction is ritualized. And I am describing the behaviors that are part of these conventional social rituals. Their point is often to save face for ourselves and the other person. So if that’s what you mean by “maintaining fragility of egos” I guess I have to agree. But the social world is risky, and these rituals allow us to feel safe entering social encounters.
@cevxj
@cevxj 2 года назад
@@HowCommunicationWorks I did mean the later; ego is too vague a word and someone else posted a more studied and elaborate version of a similar point. Your wording has a better connotation I think, “the basic dignity” instead of “face” and other arguments. I think tolerance for embarrassments and other unpleasant things is an important part of this topic. I know that when I speak I’m typically not the kindest and that lowers my dignity, especially, if someone calls it out, but I’m fine with nearly all other things including a direct insult.
@qtiphead3328
@qtiphead3328 2 года назад
@@HowCommunicationWorks I’m not sure that I understand how this relates to respecting the dignity of others. I think I am someone who pretty regularly upsets the expressive order, but any embarrassment of myself or others that I cause is *usually* not due to me seeing them as undignified, but rather I feel like I miss some cues or that I decide saving face for them isn’t worth whatever their actions are
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
@@qtiphead3328 When you decide that it is not worth the time or effort to save face for the other person, you are thereby failing to respect the dignity of their personhood, according to Goffman. Goffman believes there is a moral order to interaction, and the processes for maintaining the expressive order are processes for upholding our mutual obligations to one another as moral beings.
@QwertyTSecond
@QwertyTSecond 9 месяцев назад
This got me thinking about pecking orders. Is it still an expressive order if the group is establishing a hierarchy, with someone at the bottom as the butt of all jokes? The analogy with the hacky sack makes me think these orders are co-operative (given face), but can they also be competitive (and orders be rated from co-operative to competitive)? Some groups seem to have 'face' as a finite resource. As an aside, what is 'face'? Is it similar to respect (especially for boundaries), or is it more like one's expected position?
@HowCommunicationWorks
@HowCommunicationWorks 9 месяцев назад
You are absolutely right that face can be used aggressively. You have to think of communication as strategic. So all of the resources of communication can be used to achieve strategic goals. For someone who understands face and face work, they can use it strategically to gain dominance, for example.brown and Levenson, in their book politeness, talk all about how politeness is just a set of strategies for managing face. And they also note that there is a relationship between speaking powerfully and not doing too much face work. In terms of the definition of face, Goffman says it’s similar to pride, dignity, or self-esteem. He says it’s the sense of positive social value that one claims for oneself by acting in a particular way.
@nandamaharjan2985
@nandamaharjan2985 4 месяца назад
We used to play hacky sacks as kids, instead of the bean bag we used rubber bands to tie them into a bunch. And this was in Nepal.
@hannahhuron-fz6zc
@hannahhuron-fz6zc 3 месяца назад
I can’t do this anymore.
@gordonpepper1400
@gordonpepper1400 2 года назад
I think this was a very good overview of Goffman, but why he insisted we should all try to maintain the Expressive Order without realizing its pros and cons - maybe he could have elaborated on that more.
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
What are the pros and cons?
@gordonpepper1400
@gordonpepper1400 2 года назад
the prod are to maintain Expressive Order the cons are to maintain Ex Order - we need checks and balances in culture too, obviously but we all just happily join the Ex Order we are not doing that. Do you think great thinkers of the past wanted or cared about joining the Ex Order??
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
@@gordonpepper1400 yes.
@frankkennedy6388
@frankkennedy6388 5 месяцев назад
I don't understand what this means in practice?
@User2jn
@User2jn 2 года назад
So, respect the mask the other person is wearing in order to interact with the character they're portraying.
@ellyzefrancisco313
@ellyzefrancisco313 3 года назад
this reminds me of the korean notion of nunchi
@redskyalice2529
@redskyalice2529 2 года назад
I think I've interpreted the Expressive Order in the past as a set of different manners one would apply to any particular interaction. Would that be correct? I instinctively know that "manners" certainly must play a significant role for society to function optimally. I haven't read or seen anything about the importance of manners yet (links anyone?)
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
I’ve done a whole series of videos on politeness. The expressive order is not a set of manners. We may employ manners or politeness to maintain the expressive order, but the expressive order itself is a more abstract thing. It’s the set of meanings and agreements that exist in a given social encounter.
@redskyalice2529
@redskyalice2529 2 года назад
@@HowCommunicationWorks Oh okay, thanks for the clarity. I'll check out the rest of your videos. Many thanks.
@brandonroberts13
@brandonroberts13 4 года назад
From my underdeveloped/antisocial perspective, I feel like conversation between personas is like damming a river into a stagnant pool. But since my life has been worse than underwhelming so far, I'm fighting off embitterment. Because I know I must be wrong
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
Hey Brandon, thanks for the comment. Sorry to hear about your embitterment. I think when people hear about Goffman and the presentation of self, they think it means that we are being in authentic. But I don’t think that’s the way Goffman would see it. I think he would say there’s no such thing as authenticity the way most people think about it. That’s just not the way the social world works. The social world is a stage, and everything is a performance, and that’s not an insult. It’s just the way things are. Performances shouldn’t be compared to some More authentic form of social interaction that doesn’t involve performance. There is no other form of social performance. This idea that sometimes we are “just ourselves“ is a fiction. Just “being yourself” is another kind of performance. Authenticity is just a certain kind of performance. Hang in there Brandon. Here’s hoping things get better.
@tanjalunden3070
@tanjalunden3070 4 года назад
Brandon, you just haven't had the great fortune to meet your kind of people yet. Don't despair, you will. Meanwhile, practising "maintaining the expressive order" with people you don't feel connected to is preparing you for the interactions you need. And you might just be pleasantly surprised when you least expect it. Keep the faith.
@dflatminor
@dflatminor 3 года назад
Hi Brandon - I used to have the same feelings you have - if all we do is trying to maintaining the personas, no genuine connections can be made, and how disappointing of a life that will be! So in my youth I often break this "expressive order" on purpose, in hopes that people will shed the "armor" that they do not need when interacting with me. Of course this backfires (though not all the time), costing me valuable relationships and opportunities. Looking back, I realized that during the situations when it backfired, my key mistake was that I have tried to use a social currency that I did not earn. It takes trust to get people open up to me. That trust must be earned in advance. Otherwise, when Iforcibly open someone up by breaking the "expressive order" in an interaction, their first response is to become more defensive and trust me less, because they cannot be sure whether my intentions are benevolent. I am only allowed to break the expressive order when the other person knows, through past experience (or my social status) that I mean no harm (such as teasing and ball breaking between close friends), and it is only then can I establish a genuine connection. I hope this is relevant to your question.
@brandonroberts13
@brandonroberts13 3 года назад
@@dflatminor It's exactly relevant to my ongoing situation, thank you. It can be hard to realize/remember that empathy and good conversation is more than just good intentions.
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
Excellent comment.
@apolo1111
@apolo1111 4 месяца назад
Can I ask why People are so attached to the meanings and Face?... I grew up isolated... and I honestly don't get it.
@apacur
@apacur Год назад
Sometimes exploding the expressive order drama is very needed and so what if it's broken up to make people think
@timbuktu8069
@timbuktu8069 2 года назад
It sounds a lot like what used to be called "being polite".
@08elk1954
@08elk1954 11 месяцев назад
How does the expressive order’s moral imperative work with people whose social skills are inherently impaired? For instance, a mental illness or autism?
@HowCommunicationWorks
@HowCommunicationWorks 11 месяцев назад
I think the obligation to uphold the moral order is the default expectation in any social encounter. But as we get to know the people we are interacting with, and understand possible constraints that they are dealing with, we are free to modify those expectations. Still, when you enter a new encounter, those same default expectations will tend to be in place.
@cissin1281
@cissin1281 Год назад
@not9285
@not9285 3 года назад
is it possible to apply this theory to serial killers?
@djazzelicious
@djazzelicious 5 лет назад
"Civilisation is based on violence, slavey and nice words" - M. J Gurdjieff you need to be a good politician or lawyer or psychopath to create the deception of expressive order
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
So it seems to you that creating and maintaining the expressive order is somehow deceptive or even immoral. Am I understanding you correctly?
@djazzelicious
@djazzelicious 5 лет назад
@@HowCommunicationWorks Just personal observation, I think expressive order is just an other artificial mask to maintain a disfunctional culture. Like in the film hypernormalisation, when "I know, that you know, that I'm lying", but due lack of alternatives thats cool, and it is the generally accepted. As Lucien Levy Bruhl said “One loses himself and confuses him with something else*" , in terms of this, the mask becomes our self-deception, and since its cultural phenomenon, it's consider as normal, however as Bela Hamvas said "If the deviation from the normal starting to get collective and stabilized, in any case, it occurs something as a religion, or race, or nation, or nations, or class" including culture. As we lived in early stage tribes to maintain micro society now we live in expressive order that is just one of x constituent of the culture that maintain a "kafkesque civilization", where might be some Gregor Samsa*
@none666of
@none666of 5 месяцев назад
I will learn how to play even though i hate the fucking game because otherwise, what will i be left with?
@HowCommunicationWorks
@HowCommunicationWorks 5 месяцев назад
There’s no shame in the game. Everybody plays. And I mean everybody.
@Space_ist
@Space_ist 11 месяцев назад
My notes from this video: Face is the positive social value that we claim for ourselves. Every interaction is a moral drama about our commitment to the Expressive Order. The Expressive Order is the entire set of meanings that are being sustained in a given interaction. Every interaction has a set of meanings. Your task is to maintain the Expressive Order of the interaction. If you, for example, claim that someone is not who he says he is, you broke the face and you'll need to restore the Expressive Order. Having a social conversation is like many people trying to keep a balloon in the air. The balloon representing the things that are said and maintaining the reality of them. If someone fails to keep that and breaks character, they betray everone else and the Expressive Order will need to be restored. Reults of someone failing to keep the Expressive Order could be panic, humiliation, stress, etc. Just by attempting to rebuild the Expressive Order, you show that you are commited to the conversation and people will respect that. It often times is more important than even maintaining the Expressive Order. The Expressive Order is meant to break sometimes, because humans are imperfect. This is just part of a normal conversation. The Expressive Order will not be kept by everyone at all times. -> People who care to keep the Expressive Order show dignity, honor and self esteem. When someone is poised or diplomatic, they really just have a strong commitment to maintaining the Expressive Order. They know that social interactions are risky and they are ready to rebuild the Expressive Order at any time. If we think or notice that someone isn't aware of the Expressive Order, it feels unsafe to interact with them as they don't have class nor shame or social skills. They might even intentionally break down the Expressive Order and / or don't have the commitment to rebuild it. They lack the moral commitment that we are attached to. Be aware of the Commitment you have for the Expressive Order in Conversation. And when it inevitabely breaks down, show that you want to help put it back together. For example: - not paying attention when someone embarrasses themselves - doing whatever is necessary to help someone restore face
@HowCommunicationWorks
@HowCommunicationWorks 11 месяцев назад
This is an outstanding summary.
@sevinronak5448
@sevinronak5448 4 года назад
Goffman believes that people interact with each other based on our unique sense of self. is that true of false
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
I’m not sure I understand the question. Goffman doesn’t normally use phrases like “unique sense of self.” He believes we have multiple “presentations of self” depending on the situation and one’s goals.
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
This sounds like a homework question by the way.
@tanjalunden3070
@tanjalunden3070 4 года назад
False. Quite the opposite. There is no unique, ONE self. We are all our roles.
@cevxj
@cevxj 2 года назад
@@tanjalunden3070 what would you say to someone who has habits that present in each role then?
@tanjalunden3070
@tanjalunden3070 2 года назад
@@cevxj I don’t think it makes any difference? Roles don’t override, rule out personality, traits, habits like you say.
@codyosborne1548
@codyosborne1548 5 лет назад
needs closed captioning
@HowCommunicationWorks
@HowCommunicationWorks 5 лет назад
Can you turn captions on in RU-vid?
@ismatullorahimov3445
@ismatullorahimov3445 4 года назад
@@HowCommunicationWorks RU-vid doesn't have them for your video.
@andresham9447
@andresham9447 4 года назад
( so you mean maintaining a performance ) when you say maintaining ?
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
I’m not sure. What time on the video are you referring to?
@andresham9447
@andresham9447 4 года назад
When you talk about the expressive order .
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
@@andresham9447 No maintaining the expressive order is more than just maintaining a performance. It involves maintaining a whole web of meanings and agreements between participants in an interaction. Check out my video specifically on the expressive order.
@andresham9447
@andresham9447 4 года назад
so like when families have more arguments in a year than usual?
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
@@andresham9447 I don't understand that analogy.
@shaund9790
@shaund9790 3 года назад
So basically we should be fake?
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
No, you should realize that every social interaction contains an element of performance, and that does not make it in authentic. That’s just how the social world works. Do you behave the same way with your parents and with your friends? If not, are you being in authentic with one compared to the other? No. You are just adapting your behavior to the context.
@shaund9790
@shaund9790 3 года назад
@@HowCommunicationWorks oh ok I understand now. Does talking too much have this same effect?
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
I’m not sure I understand the question. Could you rephrase it?
@shaund9790
@shaund9790 3 года назад
@@HowCommunicationWorks I tend to over talk due to the fact I don’t have anyone to talk to. I was an alcoholic after I served in Iraq but I’m sober and never going back to drinking ever. Ive embarrassed myself many times publicly due to my drinking. Now A lot of people yawn now that I’m sober but when I’m drinking they don’t. Idk is it bc I’m very talkative due to my bipolar disorder. Sorry so wordy but this is my point about over talking and over sharing. How to people view this?
@musikinspace
@musikinspace 2 года назад
@@shaund9790 I can certainly relate to embarrassing myself publicly after drinking too much. I think the best case scenario is that you are authentic, and do whatever you want, but always observe the other person closely. It's like boxing, you can do everything with textbook perfection, but you will be more interesting if you have your own style. But that doesn't mean you take the eyes off the other person for one second. You've got to listen and observe if they are interested, or if they are just mechanically giving you signs they are listening out of politeness, for example. See if they are bored because they want to talk, or they just don't like the topic. You can never go wrong, unless you just do everything by the book and come across as being too nice. It's a fine line. I like this page's advice, but if you never break any of the norms, you might find yourself being painted into the corner of the pushover, because everyone one knows that it's an act, and they will implicitly gather from that course of action that you are willing to subject your will to that of others in order to please them. The subtext, or what is implied by an interaction runs deep, and it's not just about following the rules, neither is it about breaking them. Like everywhere else, there is a fine balance and no simple answer.
@link6891
@link6891 3 года назад
Business writing yaaaaaay.....
@link6891
@link6891 3 года назад
Video Summary: Be Agreeable
@Sarappreciates
@Sarappreciates 2 года назад
I wouldn't wanna be tasked with the duty of teaching this to Donald Trump. "Moral obligation," lol!
@user-lr6pg7ti7t
@user-lr6pg7ti7t 2 года назад
What about us, anxious ones? I can't look at the eyes for long, the only reason I can stay still while someone says something completely uninteresting to me (most things) is if I start thinking about something else and when is my turn I change topic...
@TheChaselg1
@TheChaselg1 2 года назад
I think this principle assumes that all participants are acting in good faith. Where there is a significant power imbalance, for example an employer coercing an employee to behave illegally in the employer's interests, there is little the employee can do to keep the hacky sack in the air without betraying their values. This is when the employer tells the employee that they're "not a team player" and gets variously shafted, isolated and disparaged. In this way, Goffman appears to me to be a Polly-Anna.
@HowCommunicationWorks
@HowCommunicationWorks 2 года назад
You might want to read a bit more Goffman before making any pronouncements about him. He was in no way naive about the social world.
@pedroporto238
@pedroporto238 5 лет назад
Incrível
@c7eye
@c7eye 2 года назад
🙏🙏🙏
@c7eye
@c7eye 2 года назад
💎💎💎
@antonhelsgaun
@antonhelsgaun 4 года назад
I really couldn't give a fuck about what this means. I just need it for school. Thanks tho
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
How kind of you to stop by and say so.
@antonhelsgaun
@antonhelsgaun 4 года назад
@@HowCommunicationWorks I'm not sure whether that's sarcasm, but I genuinenly appreciate the video, since this is apparently needed for becoming an engineer
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
“I really couldn’t give a fuck” is an odd way to begin an apology. What impact did you think you’d have by saying that?
@KyleMart
@KyleMart 2 года назад
@@HowCommunicationWorks Would Anton's second comment be an example of someone trying to maintain the expressive order?
@chilloften
@chilloften 3 года назад
Seems to me this is exactly how abuse goes unchecked.
@HowCommunicationWorks
@HowCommunicationWorks 3 года назад
Abuse goes unchecked?
@andresham9447
@andresham9447 4 года назад
So for Example your wife tells you to , 1. Take out the trash Go to sleep with her Drive 🚗 to work
@HowCommunicationWorks
@HowCommunicationWorks 4 года назад
Sorry Andres, I’m not following you.
@Stewpitt377
@Stewpitt377 4 месяца назад
No wonder I don't fit in... I don't play the game of facade. Screw that. I have no moral obligation to be inauthentic and play along with your lies. Fine, don't like me. I like me, and I have enough people in my life who are real. If you feel embarrassed because you're being a phony that's not on me, however, of you do something embarrassing like fart lol, sure I'll help keep the order.
@HowCommunicationWorks
@HowCommunicationWorks 4 месяца назад
Do you think maintaining a certain social distance or having empathy or being relevant or having good personal hygiene makes you an authentic? In what way in authentic?
@LittleMissRaeRae69
@LittleMissRaeRae69 2 года назад
It’s so strange to see the similarities between human communication and dog communication, as a trainer, I realize that when dogs play and people converse we are doing the same thing
@LittleMissRaeRae69
@LittleMissRaeRae69 2 года назад
Like when dogs start fighting it breaks the expressive order, because social competition is supposed to be upheld by all members of the group and when one decides to lose face and start a fight, all the rest of the dogs try to stop the fight and restore social order by barking at or even pulling the aggressor away. After the fight is over, all the other dogs in the social group will avoid the aggressor as he makes amends with the one he started the fight with, and they all don’t see him as safe to interact with until he proves himself by being playful and saves face to the dog he attacked for a day or so. Any moments which aggressive communication is expressed, the dog who was growled at will be embarrassed and depending on what he did to be growled at, and perhaps more importantly the social status of the dog who growled at him, other members of the social group may join and shame the dog by growling or snapping him or chasing him away the next time he does the same thing. Dogs who lose face frequently will begin to be shunned by all members of the group, and when 2 members are shunned they form an alliance and show each other respect but team up to pester and bully the rest of the group in a playful manner to avoid getting embarrassed but still show their animosity Aaaaaand I need to pay attention and stop thinking about how this relates to dogs lol