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Fixing a Carriage Jam | HP Deskjet 2540 All-in-One Printer | HP 

HP Support
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18 сен 2024

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Комментарии : 94   
@zerozone1412
@zerozone1412 4 года назад
Instead of the full 15 seconds try 15 years guys! It's definitely work for me!
@k2bny
@k2bny 4 года назад
Ok. Well after I did the steps a second time, it worked
@HPSupport
@HPSupport 4 года назад
+Ken Kopper I am glad to know that the video has helped you fix the issue.
@christianapangumpia4651
@christianapangumpia4651 8 лет назад
thank you for the demo. I found rubber band in cleanout door area. many thanks :)
@HPSupport
@HPSupport 8 лет назад
+christiana pangumpia Glad it hear it was helpful!
@sonjaybarriospadilla9099
@sonjaybarriospadilla9099 10 лет назад
por qué no puedo imprimir después de recargar la tinta? se ponen en rojo y de manera intermitente los íconos de la parte inferior izquierda Necesito imprimir ayúdenme por favor.
@tlc1624
@tlc1624 6 лет назад
thank you so much I found a salt package in there
@HPSupport
@HPSupport 6 лет назад
+TL C I am glad to know that your issue is fixed.
@farizmi747
@farizmi747 8 лет назад
thanks man. you help us alot! keep it up!
@HPSupport
@HPSupport 8 лет назад
+Muhammad Fariz Ismail Thanks for the positive reinforcement! 👍👍
@CGamesGuy
@CGamesGuy 7 лет назад
Thank you HP.😄
@seamusoflatcap
@seamusoflatcap 7 лет назад
I've got the three orange lights (attention & 2 cartridge) flashing. I've tried everything in this video & on the HP website. There's no paper jams, scraps of paper or foreign objects anywhere. When I open the carriage door at the front, the carriage does not move to the centre. As my warranty expired some time ago I'm thinking it'll be cheaper and quicker to buy a new printer. I can get an all in one HP3636 for £35 (or a Canon Pixma M3050 all in one for £30!) here in the UK. New cartridges for my HP 2542 will cost approx. £20 alone!
@mr.unboxer3071
@mr.unboxer3071 3 года назад
Thanks from India , my problem solved
@HPSupport
@HPSupport 3 года назад
+mr. unboxer I am glad to know that the video has helped you fix the issue.
@glendooer6211
@glendooer6211 2 года назад
Had this pos in storage.. fitted the supplied colour cartage orange light flashed and would not turn off,,,got a new coloured cartridge not pos won't turn on.. now has 3 orange light perm on and 1 white light..Made to the best Chinese standards.
@HPSupport
@HPSupport 2 года назад
+GLEN Dooer Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3LCqvqH
@jackieduffy4175
@jackieduffy4175 9 лет назад
the carriage does not move into the middle. attention light and ink lights are blinking. reset lots of times, checked for paper everywhere... still no luck. Printer does not switch off by pushing on/off button.
@HPSupport
@HPSupport 9 лет назад
+Mike & Jackie Duffy While the printer is turned on please unplug the power cord from the back of the printer. Then please unplug the power cord from the wall outlet. After waiting a minimum of 30 seconds, please plug the power cord back into the printer and then please plug directly into a wall outlet. If the printer doesn't turn on by itself when you plug it back in, please turn the printer on. If you don't have any messages other than one about an improper shutdown, please open the carriage access door on the printer. Did the carriage move?
@cbinvertis2010
@cbinvertis2010 6 лет назад
sir my hp deskjet ink advantage 1515 printer encoder strip is damaged so please help and printer is out of warranty.
@HPSupport
@HPSupport 6 лет назад
+Cbinvertis CHANDRA BHAN SINGH HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: hp.care/2nbNQFi
@denissula5848
@denissula5848 7 лет назад
OMG Thany you soo much i was soo scared...
@HPSupport
@HPSupport 7 лет назад
+denis sula You're most welcome :)
@siphoskosana4087
@siphoskosana4087 6 лет назад
Thank you very much Sir
@HPSupport
@HPSupport 6 лет назад
+sipho skosana I am glad to know that the video was useful to you.
@Saammmoooonnnnn
@Saammmoooonnnnn 7 лет назад
Thanks a lot!!!
@HPSupport
@HPSupport 7 лет назад
+Samantha Butler Glad to hear it was useful to you. Thanks for the feedback!
@dnrtechgaming1911
@dnrtechgaming1911 6 лет назад
Wow you are technically good...
@HPSupport
@HPSupport 6 лет назад
+XMania Networks (DNR and MM) You're welcome.
@Photiskaimakliotis
@Photiskaimakliotis 4 года назад
Do i need to have both Coloured and Black Ink in order to print? I am currently having only Black Ink as it is what I need. The slot for the coloured ink is left empty. The flashing lights issue stopped, but I still cannot print anything. When I press both buttons to print the setup page the page comes blank with nothing printed on it. Please help
@HPSupport
@HPSupport 4 года назад
+King Fotis The printers listed in this document cannot print when one ink cartridge is empty: hp.care/2ogCdNj
@mriallen7479
@mriallen7479 3 года назад
hi when i removed the tri color cartridge at 9:12, I found that ink has spilled on the nozzles, and its all over contact places where it gets fit into the printer. How do I handle this?
@HPSupport
@HPSupport 3 года назад
+mriallen clips Please contact our phone support team to fix this issue. Please follow these steps to reach them. Step 1. Open link: support.hp.com/us-en/contact-hp Step 2. Select the product type. Step 3. Enter the serial number of your device or select let HP detect your product option. Step 4. Select the country from the drop-down. Step 5. You should see the HP phone support number.
@vanessaa4461
@vanessaa4461 8 лет назад
thanks for the help! i feel like Bill Gates right now ahahhah!
@HPSupport
@HPSupport 8 лет назад
+Vanessa Assibey WOW! That's got to feel amazing. I'm happy that it made you feel so empowered. :)
@Sandhu.anki007
@Sandhu.anki007 4 года назад
my hp deskjet 2545 printer does not working. when i opened it, there were two frogs sitting inside the printer.Now my cartridge is jammed.So should i do?
@HPSupport
@HPSupport 4 года назад
+Ankit Sandhu Please perform the steps mentioned under this document to fix this issue: bit.ly/2YJ3fBF
@elvisprasad6457
@elvisprasad6457 3 года назад
If my printer is.using Hp61 ink cartridge and i change new one to Hp61XL its not working..what should i do..
@HPSupport
@HPSupport 3 года назад
+elvis prasad To find which ink or toner cartridges work with your HP printer, select your printer model in the tables listed under this document: hp.care/2rsrL7j
@dnrvlogs2841
@dnrvlogs2841 8 лет назад
Hai My HP 2545 printer is printing a page automatically that is.to improve the image quality keep on the glass. This page was printing automatically so many times it was printing can you help me
@HPSupport
@HPSupport 8 лет назад
+Lspf Dilip From your post I think you might have an alignment failure. I've included the "HP Inkjet Printers - 'Alignment failed' Error Message Displays" document ( ow.ly/YZgUM ) for you to follow even though you didn't mention getting that type of error message.
@melun
@melun 4 года назад
thanks.....bro
@HPSupport
@HPSupport 4 года назад
+Melun Mels I am glad to know that the video has helped you fix the issue.
@emmaagada7196
@emmaagada7196 4 года назад
My printer makes a noise as it goes from right to left, the noise occurs on the left side it sounds like it is hitting something then goes to right and then start printing the work slantly while still printing with the noise and now it has stopped printing after so time of not using it, I print using wireless network
@HPSupport
@HPSupport 4 года назад
+chinecherem agada Please follow the guidelines under this document to fix this issue: bit.ly/2wc1nl0
@benedictakobi2276
@benedictakobi2276 9 лет назад
How to get IP ADDRESS from my hp deskjet 2540 printer
@HPSupport
@HPSupport 9 лет назад
Benedicta Kobi What is the version of operating system that you have installed on your computer? Is your Deskjet printer currently connected to the network, or are you trying to connect it at present?
@chinthakaspriyankara3905
@chinthakaspriyankara3905 7 лет назад
Sir, My HP Deskjet Ink Cartridge Carriage is not moving properly. When I set the printer working mode The Ink Cartridge always at left side. It's not moved to the right side. this printer I am not used more than 3 to 5 months. How to solve the issue?
@HPSupport
@HPSupport 7 лет назад
+Athugala Shyamal The carriage is stuck and does not move, The following link will assist you step by step on how to fix the problem: hp.care/2sZJtia
@RahulVerma-op8sm
@RahulVerma-op8sm 6 лет назад
hp deskjet ink advantage 2520hc showing error C blinking lights
@RahulVerma-op8sm
@RahulVerma-op8sm 6 лет назад
give me a solution
@HPSupport
@HPSupport 6 лет назад
+Rahul Verma Please perform the steps mentioned in this document to fix this issue: bitly.com/2JZrUeG
@alokchaturvedi250
@alokchaturvedi250 5 лет назад
HP Suppor
@jamilafrancisco1848
@jamilafrancisco1848 7 лет назад
my printer still doesn't work the carriage is stuck and I can't move i what do I do ??
@HPSupport
@HPSupport 7 лет назад
+Jamila Franciso This troubleshooter shows how to fix a carriage jam for the HP Deskjet 1510, 2540, Deskjet Ink Advantage 1510, and Deskjet 2540 printers, Please have a look at this document to make sure no steps were missed: hp.care/2isP5j1
@jamilafrancisco1848
@jamilafrancisco1848 7 лет назад
Thany you soo much it's fixed
@HPSupport
@HPSupport 7 лет назад
+Jamila Francisco great to hear. I'm glad it helped so much!
@jhogeluceno7961
@jhogeluceno7961 7 лет назад
sir,My hp 2540 printer cant print ,The on/off button stays on all the time and it keeps blinking it doesnt want to print anything
@HPSupport
@HPSupport 7 лет назад
+Chiquito 2505 Blinking power light is normal it means the printer is busy processing a print, scan, copy, or maintenance job. However, as you mention that it is not printing it could be hardware or a software issue. To provide an accurate solution I need few more details: Are you able to a make copy using a standalone printer? are you using windows or mac operating system and which version?
@laszlopaksi1017
@laszlopaksi1017 7 лет назад
It did not help my printer. When I plug the cable into the printer, everything flashes immediately. If I press and hold the power button, it will start blinking again and again all at once.
@HPSupport
@HPSupport 7 лет назад
+Laci Paksi Find the blinking lights pattern you are experiencing and then follow the steps to resolve the issue: hp.care/2oBXwIE
@Biobele
@Biobele 5 лет назад
I found 7 dwarfs in mine. I'm kidding none of this s#!+ works
@HPSupport
@HPSupport 5 лет назад
+DublinGreen thanks for reaching out! I understand that you are experiencing a carriage jam issue on your printer. I'll do my best to assist you. Please perform the steps mentioned under this document to fix this issue: bitly.com/32FMFBG Let us know how it goes.
@FirozAlam-sh6ou
@FirozAlam-sh6ou 4 года назад
When I opened my printer there was a orange light flashing near the ink area.. I dont know how to explain it but inside my printer there was orange light flashing what do I do?
@HPSupport
@HPSupport 4 года назад
+Firoz Alam The following document describe the most common combinations of blinking (flashing) lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue: bit.ly/31tqUaU
@FirozAlam-sh6ou
@FirozAlam-sh6ou 4 года назад
Ok thank u again
@thetrickisirarelyrespond5945
@thetrickisirarelyrespond5945 3 года назад
It's HAL
@robertmartin419
@robertmartin419 8 лет назад
Tried everything carriage lights still blinking, still not working.The hp2540 is only 16 months old,cheaper to buy another one than{an other brand}than get someone to fix the problem.
@HPSupport
@HPSupport 8 лет назад
+Robert Martin I've included the "Blinking Lights on HP Deskjet 2540 and Deskjet Ink Advantage 2545 All-in-One Printers" document ( ow.ly/WY6vu ) for you. The combination of lights you are seeing might not be a carriage jam. Please review the document and troubleshoot for the combination of lights that you are seeing on your printer.
@withoutrights4
@withoutrights4 7 лет назад
Thank you.
@HPSupport
@HPSupport 7 лет назад
+Faso4ol Authority You're welcome!
@srishtigupta5418
@srishtigupta5418 7 лет назад
Sir when tri-colour icon blinking what I do
@HPSupport
@HPSupport 7 лет назад
+shristi gupta The following link describes the most common combinations of blinking (flashing) lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue: hp.care/2u3Sdov
@santoshkhetagoudar6067
@santoshkhetagoudar6067 Год назад
My printer prints the test page later it won't print any. I have to reset again then it will print test page and then it stops.
@HPSupport
@HPSupport Год назад
Hi Santosh, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with your printer as it is only printing test pages. I will do my best to assist you. - May I know the model number of your printer? - May I know to which device you have connected your printer? (For ex: Desktop, notebook, iPhone, iPad, android phone etc?) - If connected to computer, may I know the operating system installed on it? - Are you receiving any error message? Please let us know. Binu_HP Social Media Tech Support
@santoshkhetagoudar6067
@santoshkhetagoudar6067 Год назад
@@HPSupport Thanks for the reply. Please find the below details. 1.Model number: HP deskjet 2331 2. Connected to laptop, windows 10 64bit. 3.error msg in HP smart app: cartridge failure and in HP print doctor cartridge or print head problem under device status. But it prints test page that only when i reset it. Thanks
@HPSupport
@HPSupport Год назад
Thanks for the reply. After you install an ink cartridge, if an Incompatible Ink Cartridge or Ink Cartridges Missing error message displays on the printer control panel or computer screen, the steps in this document should help you fix the issue: hp.care/2tf8Yh8 Let us know how it goes. Binu_HP Social Media Tech Support
@santoshkhetagoudar6067
@santoshkhetagoudar6067 Год назад
@@HPSupport I have already done all those steps. it stops suddenly. the cartridge came with the order. looks like a software issue. it only prints test pages. bought just 15 days back. my return window closed on the 17th it stopped working on the 18th what a coincidence.
@HPSupport
@HPSupport Год назад
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
@Ayazlovely
@Ayazlovely 7 лет назад
Its a useless printer. I got brand new in my office. It is not printing any page either Copier or test page. All it is giving is blank pages. Hate you HP.
@HPSupport
@HPSupport 7 лет назад
+Ayaz Ullah I understand the quality of a printed document is not as expected. The procedures in this document should help with not printing in black or blank pages:hp.care/2on4liu
@countdownindia8093
@countdownindia8093 6 лет назад
Carriage fixed in the middle of printer It doesn't move
@HPSupport
@HPSupport 6 лет назад
+Countdown India Please follow the guidelines in this document to fix this issue: bitly.com/2HiiqcZ
@countdownindia8093
@countdownindia8093 6 лет назад
HP Printer Support my printer is hp deskjet 1000.The carriage totally jam even can't move manually
@HPSupport
@HPSupport 6 лет назад
+Countdown India HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: bit.ly/2mP3Xrb If this does not resolve the problem I would recommend contacting HP Support: hp.care/2nbNQFi
@darklinggolem
@darklinggolem 7 лет назад
HALP!! i updated my printer's firmware (Deskjet Ink Advantage 2545) and the lights are Flashing and the Number Counter is Showing me an "E" and its flashing too!!!
@HPSupport
@HPSupport 7 лет назад
+DarklingGolem50 the following link describes the most common combinations of blinking (flashing) lights displayed on the control panel, followed by solutions for each combination. Find the blinking lights pattern you are experiencing, and then follow the steps to resolve the issue: hp.care/2oBXwIE
@simca11811
@simca11811 4 года назад
I changed colour and is still showing there is no colour
@HPSupport
@HPSupport 4 года назад
+Simona Šranková Please follow the guidelines under this document to fix this issue: bit.ly/2yK1gwY
@elvisprasad6457
@elvisprasad6457 3 года назад
@@HPSupport my printer model HP2540 i change ink 61 to 61XL and its not working ...its only blinking orange light what should i do
@paulacosta5494
@paulacosta5494 8 лет назад
traduire en français
@HPSupport
@HPSupport 8 лет назад
+Paula Costa If you prefer support in French, please visit Assistance HP (Français) ( ow.ly/10p5IN ).
@cgd1125
@cgd1125 9 лет назад
or buy another printer that is NOT HP!!!
@SABIRKHAN-ps6le
@SABIRKHAN-ps6le 4 года назад
Kuch palle pda nah I!!
@HPSupport
@HPSupport 4 года назад
+SAHIL KHAN thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ru-vid.com
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Просмотров 27 тыс.