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Fixing a Paper Jam | HP Deskjet 3050 All-in-One Printer | HP 

HP Support
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13 сен 2024

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Комментарии : 171   
@jshah7668
@jshah7668 8 лет назад
BEST VIDEO WITH DETAILS, I SCRATCHED MY HEAD FOR MONTHS AND FINALLY LOOKING AT THIS VIDEO I FOUND OUT THERE IS SMALL DOOR ON BOTTOM THAT NEED TO BE OPENED TO SEE IF ANY DEBREE STUCK INSIDE. THANK YOU
@HPSupport
@HPSupport 8 лет назад
I am happy to hear it is helpful, and thank you very much for the feedback!
@pinkmoon5579
@pinkmoon5579 10 лет назад
Thank you so much! I opened it up and found a necklace, 3 hair ties, and a paper clip! It was like opening a really crappy pinata but I'm so happy that my printer's printing again, thank you so much :)
@BigDixter2
@BigDixter2 9 месяцев назад
Brilliant. HP is the kind of company that has the best engineers and lot of flim flam in between them and the client. Great to get to this video. As a tip to anyone... Remember to close that bottom door😬. Like the lady below I was considering the Bin option... it's now 10 years old I think. But no! Yonder in the dark lay a wee foreign object . Removed and the fantastic plastic started printing again.
@zzfeelhealthy5044
@zzfeelhealthy5044 9 лет назад
This video made me SO happy!!! I did need to speed up the video, but just completed an operation on my printer via your instructions and found a metal beret. I've been trying to print papers for days! THANK YOU!
@HPSupport
@HPSupport 9 лет назад
ZZ Nerium International That's great! Although a metal beret is not the oddest thing I've heard being found in a printer. My favorite to date is still the old chicken bone one customer found. Happy printing!
@shezzdope1319
@shezzdope1319 7 лет назад
Awesome video saved me from buying a new printer didn't know it was a cleanout drawer found a pushpin jammed.. Thank you!!!
@HPSupport
@HPSupport 7 лет назад
+Mrs. Price We are glad to know that your issue is resolved now. Thank you for your feedback.
@Iheartmygirls
@Iheartmygirls 10 лет назад
Thank you so much for this video! My husband was ready to toss the whole thing and get a new one, but I wasn't ready to give up. I had no idea there was a little door on the bottom, and that led me to the problem and now it is good to go. I'll definitely be adding your page to my subscribed list for future issues if needed. :)
@HPSupport
@HPSupport 10 лет назад
I am happy that it worked for you!
@uwchauffeur
@uwchauffeur 11 лет назад
Great video! I already gave up on my printer, but turning it upside down reay helped.
@abangelb
@abangelb 12 лет назад
Hi, thanks for the reply, I'm afraid i had to get a bit physical with the printer and I couldnt believe that a biro pen had got completely jammed inside! My printer is now working fine again! thanks for your help!
@reemose1
@reemose1 10 лет назад
thank you sooooooo much.. you saved me...i was getting so frustrated and thought that maybe i would have to get a new printer... I opened it and found a PEN...!! am just so glad its working again..thanks again for your help
@originalpmf
@originalpmf 9 лет назад
Awesome...frustrated as to why my 2544 wasn't feeding paper straight... by about 4 mins into this video I had recovered an allen key! working perfectly now
@HPSupport
@HPSupport 9 лет назад
+originalpmf I can honestly say that an Allen key is one I've never heard before; it's amazing the things that end up in the printers. I'm glad you were able to get the printer working again!
@momoftwinsLR
@momoftwinsLR 11 лет назад
Thank you so much!!! Im so glad and happy I have found this online and no need to pay a support tech for a help!!!!
@do0iluvgdkie
@do0iluvgdkie 12 лет назад
thank you, i found a bobby pin and a mint in mine, i would have never thought that was the issue...very thorough and informative video thanks again
@CharlieDwns
@CharlieDwns 12 лет назад
By pointing out the tray under the printer, you just saved be getting an entirely new machine. And also gained me 40p that my neice had stuck in the poor thing! Thanks :)
@Willnom
@Willnom 13 лет назад
Thanks. Found a metal rod in the under part of the printer!
@crystalmahabir80
@crystalmahabir80 11 лет назад
thank u i have this same printer and i had the same problem and had no idea how to fix it until now thank u sooo much :)
@1shley
@1shley 12 лет назад
It worked! Thank you, you've restored my faith in HP Printers.
@naturalsystah
@naturalsystah 8 лет назад
I had no idea something was stuck inside but I found it thanks to this video! Problem solved and printing resumed successfully :) Thank you!
@HPSupport
@HPSupport 8 лет назад
I am glad to hear it, and thank you for the feedback!
@RachelTaliaferro_writer
@RachelTaliaferro_writer 5 лет назад
this was so helpful! cleanout drawer solved the problem!
@HPSupport
@HPSupport 5 лет назад
+Rachel Taliaferro I am glad to know that the video has helped you fix the issue.
@beverleywylie530
@beverleywylie530 6 лет назад
A very BIG thank you..we were ready to buy a new printer then found this site--we are far from techy and it worked AWESOMENESS
@HPSupport
@HPSupport 6 лет назад
+Beverley Wylie You’re welcome, I am so glad that the video was helpful.
@HarvardDoc2013
@HarvardDoc2013 11 лет назад
Excellent! Fixed the problem instantly.
@howardjones9706
@howardjones9706 8 лет назад
Thought the printer had lost its memory, no sign of paper jammed anywhere, watched your video and found a credit card jammed in the system, very hard to see. Removed with long nose pliers, all good. many thanks for this excellent video
@HPSupport
@HPSupport 8 лет назад
I am happy to hear you have your printer back. Thank you for the feedback!
@AdrianoSouzadrigv1
@AdrianoSouzadrigv1 11 лет назад
Thank you very much for the help HP.
@HPSupport
@HPSupport 11 лет назад
Glad you found the issue!
@yolamack7444
@yolamack7444 7 лет назад
Awesome...didn't know the clean out drawer was there. I thought it was new printer time! Thanks so much...
@HPSupport
@HPSupport 7 лет назад
+Yola Mack You are welcome. I am so glad to know the that the video was very helpful in clearing the jammed paper and making your printer work. If you need more assistance you can contact HP Phone Support: www.hp.com/contacthp/
@iL__MaKi
@iL__MaKi 12 лет назад
Thank you so much for making this Video. U kept me from having a very tempered talk with the firm I bought this Printer from :D
@ClareBurman
@ClareBurman 10 лет назад
Got to 3 minutes out of 12 of the video and problem solved.... pencil dislodged, found and removed. Thank you!
@karthikk153
@karthikk153 12 лет назад
THANK YOU VERY MUCH, I got stuck with my work when a paper jammed in my printer
@slimjim0643
@slimjim0643 9 лет назад
Thanks for your help. There was no paper jam and the printer is now working properly.
@HPSupport
@HPSupport 9 лет назад
James Tanner Happy to help!
@HPSupport
@HPSupport 11 лет назад
Hello, glad the video helped! I am unfamiliar with that error code. Are there more characters to the error or simply "6000"?
@HPSupport
@HPSupport 11 лет назад
Wonderful, I'm happy to hear it helped.
@sriguni
@sriguni 12 лет назад
Thank you very much, this video is a saviour,
@HPSupport
@HPSupport 11 лет назад
Is this error displaying on your PC? I have not encountered that type of error code before.
@HPSupport
@HPSupport 11 лет назад
Great! Glad you got it fixed!
@100MWM100
@100MWM100 10 лет назад
Thank you really much :) Love HP support
@donciaax
@donciaax 12 лет назад
I found a old credit card stuck in mine, i would have never thought of that! thank you!
@nyn7642
@nyn7642 4 года назад
Thank you so much HP!
@HPSupport
@HPSupport 4 года назад
+Nhi Mèo I am glad to know that the video has helped you fix the issue.
@riversofwords
@riversofwords 6 лет назад
I didn't know there was a cleanout drawer. Found a coin in there. Thank you! :)
@HPSupport
@HPSupport 6 лет назад
+Carlos Fernandes I am glad to know that your issue is fixed.
@jsreview7787
@jsreview7787 4 года назад
The tips was so helpful Thank you HP
@HPSupport
@HPSupport 4 года назад
+J'S Review I am glad to know that the video has helped you fix the issue.
@HPSupport
@HPSupport 11 лет назад
You're welcome!
@karthikk153
@karthikk153 12 лет назад
THANK YOU VERY MUC, I got stuck with my work when a paper jammed in my printer
@vinnikodiak4779
@vinnikodiak4779 8 лет назад
From the bottom of my heart. Thank You
@HPSupport
@HPSupport 8 лет назад
@Vinni Kodiak You're very welcome. 🙆 🙆 🙆
@benachiesween
@benachiesween 8 лет назад
Thanks for the demo. I found a sliver of paper when I opened the cleanout drawer which solved the problem. I was resigned to buying a new (non-HP) printer.
@HPSupport
@HPSupport 8 лет назад
+Brian Jones That's great that you have the printer working again and didn't have to buy a new printer!
@HPSupport
@HPSupport 11 лет назад
Please see the video at 1:45. This shows how to access the clean out door. If there is also no paper here, the printer may need to be serviced to access the jam. I can provide HP technical supports contact information for your country if you would like in a private message.
@chaotic5chick
@chaotic5chick 12 лет назад
You saved my life again, bro.
@BeadlesGhost
@BeadlesGhost 11 лет назад
Great video, sadly it hasn't fixed my problem. There is no paper or foreign objects in the printer but it still insists there is a paper jam.
@Devinmom98
@Devinmom98 8 лет назад
thank you thank you thank you thank you I was able to find my printer I thought I will have to buy a new one but I don't thank you so much
@HPSupport
@HPSupport 8 лет назад
+Michelle Howard I am so glad to hear it was so helpful for you!
@katvilmure1977
@katvilmure1977 10 лет назад
Thank you so much for the assist! I didn't know about"freeing up of the printer cartridges" (makes perfect sense) I saw something in there and thought it could be part of the printer, but....I decided, what the heck doesn't work anyway. Turns out it was a clipped off tie wrap...I had just installed an updated router. wow. Works like new now thanks to you! And a little bit of me. ;)
@HPSupport
@HPSupport 10 лет назад
Kat Vilmure You are very welcome. And kudos to you too!
@A171621
@A171621 11 лет назад
It works well again. Thanks!
@sanityjog
@sanityjog 11 лет назад
this is awesome. fixed my printer. i had a pen inside the paper tray :) Thank you.
@xXAlewaXx
@xXAlewaXx 11 лет назад
thnx soo mutch it worked with restart & hold 15 secs :P
@peacetube7015
@peacetube7015 11 лет назад
smart boy u fix my printer i was about to break it Gee thanks!
@YouMeToTheFinish
@YouMeToTheFinish 11 лет назад
thank you !!!! you saved from doing things i didnt want to do. :D
@KQmusic
@KQmusic 12 лет назад
thank you soooooooooooooooo much. you saved my printer! merry xmas :D
@DeathSyncMinecraft
@DeathSyncMinecraft 11 лет назад
Thanks so much man you saved my life lol but really thanks so much I like owe you one but what is an error 6000
@Lulwa95
@Lulwa95 11 лет назад
found a paintbrush in my printer! Ha! Thanks for the help, very easy to follow with :)
@technically_diy
@technically_diy 11 лет назад
This was a great video, but the problem I am having is not a jam... You know that long plastic transparent piece that connects to the back of the ink cartridges...I guess it pulls the cartridge or something? Well that came out of my printer! You can clearly see it bending when you move the ink catridges manually back and forth. I have the same exact printer and would love to keep it! I'm not sure if you can even fix that or not, but I would love some feedback ASAP please.
@TricksterBloom
@TricksterBloom 10 лет назад
Thank you for the helpful video
@HPSupport
@HPSupport 10 лет назад
You're very welcome. I'm happy it was helpful.
@chandana357
@chandana357 10 лет назад
dude thanks soo much!! i was soo confused and i have a crappy printer..
@xPhantom1786
@xPhantom1786 11 лет назад
Thanks for the video got me back to work again! :)
@flynnimagic
@flynnimagic 11 лет назад
Thanks! USB part of a wireless mouse hiding in its underbelly - I wouldn't have checked there! :)
@rudskyful
@rudskyful 10 лет назад
I was able to fix the paper jam error on my friend's hp desktjet ink advantage 2010, the problem was the wiping blade blocking the path of paper during printing. The mechanism holding the wiping blade is covered with ink causing the blade to get stuck during the printing process. We just cleaned the mechanism holding the wiping blade.
@dubyrunning
@dubyrunning 12 лет назад
Thanks for the video! I was watching this and thought, "There's no way there's a pen in my printer. Duh." But then when I opened the clean-out door on the bottom, there was... How embarrassing.
@rachelemmag2009
@rachelemmag2009 13 лет назад
Very helpful! Found a 10p in the printer lol
@citlalivillegas9298
@citlalivillegas9298 5 лет назад
bruh its 1am my printer really knows when to act up lmfao
@HPSupport
@HPSupport 5 лет назад
+citlali villegas Paper jams can be real or false. The printer might report a paper jam even when there is no jammed paper. The steps in following document apply to both real and false paper jams: bit.ly/2HUFNtA
@brittanyparks5563
@brittanyparks5563 9 лет назад
Thank you! ITs working now :)
@HPSupport
@HPSupport 9 лет назад
Brittany Parks You're welcome!
@priya328
@priya328 5 лет назад
Thanks, it helped me.
@HPSupport
@HPSupport 5 лет назад
+priya328 I am glad to know that the video has helped you fix the issue.
@ExactRealism
@ExactRealism 12 лет назад
thank you so much. i found a quarter in mine!
@chela244
@chela244 11 лет назад
Thankyou for this video helped alot
@pajaro194
@pajaro194 12 лет назад
gracias si que sirven estos tutoriales eeeh tanks..
@Nayeemyaabadon
@Nayeemyaabadon 7 лет назад
thanks for this video
@HPSupport
@HPSupport 7 лет назад
+EEE videos Glad to hear this video helped!
@flaviagrs
@flaviagrs 10 лет назад
Thank you very much for this vídeo !!!
@HPSupport
@HPSupport 10 лет назад
Flávia Gonçalves Glad you liked it!
@nihla2561
@nihla2561 Год назад
thank you so much
@HPSupport
@HPSupport Год назад
Hi Nihla, thanks for contacting HP Global Social Media Support! We are delighted to hear that the video has helped you fix the issue! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu-HP Social Media Tech Support
@laurenbarry567
@laurenbarry567 11 лет назад
thank you very very much very helpful :)
@vivianmagnus3183
@vivianmagnus3183 8 лет назад
God Bless you bro
@johnasonsolomon9493
@johnasonsolomon9493 7 лет назад
Thanks so much very helpful
@HPSupport
@HPSupport 7 лет назад
+Johnason Solomon That's great to hear. I'm glad it helped so much!
@352shan
@352shan 8 лет назад
Thanx budy 😘
@HPSupport
@HPSupport 8 лет назад
+352shan You're welcome! 😊
@crazyman8142
@crazyman8142 12 лет назад
The part with the bottom was my problem. a cough drop was stuck in there...
@jugalkishoremathur4834
@jugalkishoremathur4834 2 года назад
Whether the spare power and data cable of HP Inkjet 240C are available
@HPSupport
@HPSupport 2 года назад
+Jugal Kishore Mathur You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.
@pajaro194
@pajaro194 12 лет назад
gracias si que sirven estod tutoriales eeeh tanks..
@mysabri1
@mysabri1 12 лет назад
GENIO!! GRACIAS!
@01DigitalWorld
@01DigitalWorld 10 лет назад
Thank you!
@sillysausage1553
@sillysausage1553 9 лет назад
Please can you do the jam video of an hplaserjet1102
@HPSupport
@HPSupport 10 лет назад
Hola Guadalupe Rodriguez Tapia, Please search for C02200770 on HP’s home page or using Google search. The title of the document is “A 'Carriage Jam' Message Displays on the All-in-One”. It will walk you through several trouble shooting steps. If the carriage is no longer able to move, please call our technical support at 800-474-6836. If you live outside the US/Canada Region please go to Google search and enter 'contact HP worldwide'. Your first option should be the site for contacting HP, when you click on it you will be prompted to choose your country/region.
@googleuser9266
@googleuser9266 8 лет назад
Thank you soo much. I was livid about my printer and when I watched this video I found that there was a pencil jammed behind the rollers. Thanks so much. I do have a question, do you have any advice on why the canner on this printer doesn't work? to give you a little insight. It putting a 1 inch black line down the middle of the age but everything else is coming out fine. This only happens when I copy something not when I'm printing. any help is greatly appreciated.
@HPSupport
@HPSupport 8 лет назад
+Google User Actually there is a troubleshooting document for just that issue. It is titled "HP Deskjet 3050A (J611) and 3050 (J610) All-in-One Printer Series - Vertical Bands, Lines, or Streaks in Copies or Scans" ( ow.ly/UBLHu ). Please work through the steps to resolve your black line issue.
@burhanuddin1994
@burhanuddin1994 13 лет назад
i have the same printer but the problem is when the printer take paper in for printing. in the start of the printing the paper jam and do not print any more. the printer trying to print the paper but after few seconds it stop and the paper stay in the printer.
@KrutikFTW
@KrutikFTW 11 лет назад
I can't find anything inside the printer :( I looked under the printer, in the place where you put the paper, inside the cartridge access door. also, the cartridge thing does not move when i open the access door, and i find nothing inside that could prevent it from not moving. please help!
@rickrizzato
@rickrizzato 9 лет назад
Didn't know there was a cleanout drawer. Didn't think I'd find a pen in there.
@googleuser9266
@googleuser9266 8 лет назад
+rickrizzato I just found a pencil in mines... lol
@collectivetechnical1093
@collectivetechnical1093 7 лет назад
thank u
@HPSupport
@HPSupport 7 лет назад
+Collective Technical You're welcome :)
@abangelb
@abangelb 12 лет назад
I think something is stuck right inside mine, how do I get it out?
@B3stVid3oz
@B3stVid3oz 12 лет назад
i found a pencil in my printer hahah thank you!!
@MegaJorge503
@MegaJorge503 11 лет назад
Help, i have to hp deskjet 3050 it doesn't feed the paper and it says paper jam, i already look for torn paper but there is no torn paper, can you help me????
@deepsphere97
@deepsphere97 11 лет назад
My printer keeps saying "paper jam" too. There are also no small objects stuck inside. I can pull the the paper out easily and when I try to print again. It just keeps getting stuck. Please help ASAP! :) Thank you!
@OdileChan
@OdileChan 12 лет назад
@meanodeano2 I have the exact the same problem with you...so frustrated.
@eshaanjha6198
@eshaanjha6198 7 лет назад
Thanks a lot
@HPSupport
@HPSupport 7 лет назад
+ESHAAN JHA You're very welcome.
@filastine
@filastine 11 лет назад
Same problem as another user, i'll quote "My printer keeps saying "paper jam" too. There are also no small objects stuck inside. I can pull the the paper out easily and when I try to print again. It just keeps getting stuck. Please help ASAP! :)
@srisahitihighschool583
@srisahitihighschool583 8 лет назад
thank its worked
@HPSupport
@HPSupport 8 лет назад
+Sri Sahiti High School I'm happy to hear the video helped you.
@pokadotguitar92x
@pokadotguitar92x 11 лет назад
Hi HP. My printer took a WHOLE bunch of papers, i would say about 30 and all of them are stuck. I managed to take which ever was stuck from the front but there are 30 pages still stuck deep in the interiors of the printer. HELP PLEASE =(
@japjapL
@japjapL 10 лет назад
hola. mi impresora sigue dando la misma falla "atasco de carro" "elimine atasco de carro" no se observa que tenga un obstáculo, sin embargo me imprime solo una pequeña parte, cuando abro la puerta los cartuchos no se mueven al frente como normalmente deberían hacerlo. necesito ayuda.
@tomoher7003
@tomoher7003 5 лет назад
5:56 is when it gets good
@HPSupport
@HPSupport 5 лет назад
+Yummy Her I am glad to know that the video was useful to you.
@breadbun
@breadbun 8 лет назад
damn this was helpful .i found a matchstick in my printer lol.great help tho.
@HPSupport
@HPSupport 8 лет назад
It is often those little things that are easy to miss. I am happy to hear it was helpful!
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