Found your video late but to my surprise, I purchased a model you favor! I appreciate the info and the install went very well. The door opener functioned well with minimal adjusting. This is the first belt drive unit I've tried and I'll see how it performs over the long haul! Thanks
I just started to install a new Genie 7055 When I push the button on the wall it goes up but will not go down unless I hold the button down. Is it because the sensors are not hooked up correctly? I was a little confused with the directions and the Genie support line is closed. I went from a unit with only 3 hook up spots (wires) to Genie with 4...
I thought the Sam thing, I bought three 7155D from HD and absolutely love them.. they are the quietest door openers ever! Yeah the plastic covers aren’t the best.. it’s a garage.. love them!
That's what you get from listening to "pop" from a mom & pop contractor. Everyone thinks they know better than a manufacturer and their production & engineering staff.@@roofustoofus1661
I’m replacing a 13 year old Genie screw drive with the Genie model 70550 belt drive tomorrow. Going over the parts & instructions tonight I noticed the split 2-piece light covers were not even what the manual/instructions showed (they showed one piece covers) so I started trying to figure out why they did this new split cover design. I can see that the split cover design allows you to change the light bulbs by just pressing the large center tab on the lower half of the cover and it opens up giving access to the bulbs💡 without any tools. The 1-piece design always required getting out a screwdriver and taking out two screws per bulb cover in order to replace burned out bulbs. I always thought that was a pain - I can’t tell you how many times a screw fell into the garage and vanished when changing bulbs over the years. It appears this new design is to allow changing bulbs without needing any tools or losing the cover screws. I like it.
Hello Santiago. I just finished installing a Genie 7155-tkv smart garage door. I have hit a wall when programming the actual remote control openers. I'm getting the blue and purple lights as the instructions describe, but to action. Nothing happens, the door won't open/close. Any idea what could be going wrong?
Hi, my Genie H6000-07 AC Screw Drive (2007) just went on to the great Genie graveyard in the sky. Can I buy and install another Genie screw drive model and just reattach the rail and wires? Or do I have to replace everything? Thank you!
Great question. In this case there are no current Genie openers that will fit your rail assembly. You would need a completely new system. On a positive note the newer Genie openers will offer a quieter experience than the older models.
i AM REPLACING OLD gENIE IMS 1000 A AND SAW your video onthe 7055D TKSV at Home DEpot. IS the 7055 tkve at lowes better? also can I keep the exising j bar door mounting in place and reuse? my old unit mount to a finished wall with X configuration that hits the motor mount that are 6 inche apart. I assume I will need to make new mounting system to the motor?
Hello Santigo, Thank you for the informative heads up on the Signature Series Genie unit ... the light covers do seem silly in two pieces ... is the motor good? Any other issues? I have had a Genie Pro for 20 years and it is finally having issues ... what do you recommend? I was attracted to the new side mount unit that goes on the side of the door but it appears the Genie unit has a problem with a plastic gear inside the motor breaking. Unfortunately I have to use Genie vs Chamberline because I have a driveway gate with the brain also Genie and I need multiple button controls and be compatible to program both on one control. Any recommendations for me? Thank you, Enrique, San Diego, CA
Hello Enrique. Great question. The other issue with the Genie Signature Series is their flat programming buttons. These buttons are harder set and in my experience the programming needs to be done twice sometimes thrice. The issue with the Genie wall mount motors has been addressed and they changed the gear to a sturdier material. None of my customers are reporting issues with that motor. Which I think is a positive sign. If you prefer to go with an overhead motor, I would consider the 7155 from Lowe's or Costco.
I have a 7055, will not go down. It acts like it has hit an obstruction. It moves a couple inches and returns to start position. When disconnected the opener runs perfectly. Connected it opens fine, but will not close. Had a cracked opto wheel replaced it, when it would stop 2 feet short going up or down. Worked for a few times. Next replaced the circuit board- no help. Any ideas out there?
I just installed a 7055, had a problem with it going up. I called the support desk. They told me my 8x18 door was too heavy for the motor. Even though setting the limits it went up and down smoothly. I asked about the force settings but couldn't get an answer and I can't get it to program right. No lights come on when I try to start the program sequence. Any thoughts?
Hello. That is odd. Your door must be over 500 lbs in weight. From what I understand, the Genie overhead retail motors are 18 volt machines. The pro line motors are 24V and 140V. Have you had your garage door balanced? Does it feel heavy when you open your garage door by hand?
I have this same problem. I just installed the 7055 1 1/4 hp version from Lowes on a 16 wide , 7 foot high Metal door. It's only gone up once when programing. It will stop going up after 2 feet and is VERY slow. I can't seem to get any help with the force adjustment. Any thoughts?
I have the 1155-SV model and the optical encoder is malfunctioning, i talked to Genie about ordering it but they don't have in stock. Can i install another encoder from another model?
That's a good question. The opto luctor sensor Genie offers looks to be out of stock in our area here in So Cal. This is the model number based on the model you provided: 39272S.S Genie Opto Luctor
Looking at your vids because I’m in the market for a garage opener. There is a lot of “I don’t like this” and “I don’t like that” about the 6 or 7 vids of yours I’ve watched so far. So, is there any that you do like or recommend?
An almost timely video. I just installed a Genie model 7055-TKVE Garage door opener last week. I purchased it at Lowe's. Previously I had a Chamberlain 3/4 hp chain driven model that lasted for over 14 years. I had wanted an exact replacement; but nine were available. I wound up buying a Genie 1-1/4 hp belt driven model . . . I'm beginning to think that was a mistake due to numerous issue's. Let me say that Genie's factory help service has been SUPERB; but there have been NUMEROUS PROBLEMS with installing and programming the unit. Oddly the 1-1/4 hp Genie motor turned out to be HALF the size of the Chamberlain 3/4 hp motor 🤔 The G
The Genie factory service person told me that their hp ratings aren't done in the "standard way"; it supposedly has to do with the speed of the door opening and closing. However after installation, the Genie 1-2/4 hp motor does seem to operate any noticeably faster than the Chamberlain 3/4 hp motor. Then the safety beam units are molded onto a fixed length brackets. Turned out that the bracket were about 1/2" TOO SHORT . . . The bottom horizonal 2"x4" bottomstructural support😮 blocked the beams; and the door wouldn't come down all the way; it keep reversing and going back up. I finally had to remove the brackets The"closelimits" (programmin) wouldn't work properly. Must have programmedvit a dozen times before it finally worked. The rectangular rails flex a fair amount and are not as heavy duty as the Chamberlain square rail. Then, programming the wireless remote was really a "pain" . . . That took about about 12 attempts . . . and it NEVER seemed to work quite properly the way that the service instructions called for . . . But Somehow it finally worked without going through all of the steps. The remote controls "worked out of the box" and there was NO WAY to ensure the "securiy" of the remotes . . . .how closely guarded would the remotes and the operator codes can be compatible of secure.(Might someone drive down the street with a remote unit and try to see which garage doors will operate with a factory default setting . . . . Where is the security bond this? Then,with the garage door closed, I have noticed that the LED lights will flicker VERY FAINTLY at about once per second . . . don't know what is causing that. The Genie factory service have been most helpful or tried to be; but the problems appear to be in the drive unit or with the programing. I haven't tried to program my Toyota push button garage door opener yet.
Got a 7055. When operating it makes a soft whining noise coming from the motor assembly. Like the motor is working really hard. Is this normal? It scares my does! Is this normal for belt drives?
Hello. Yeah ... that's what these new DC motors sound like. Of course, you can apply some lithium grease lightly on the belt to help with that. You can also loosen the belt a bit to release some tension. Additionally you might need to have the balance of the garage door check and adjusted to alleviate the strain from the door to the motor. Hope this helps.
I'm curious about your comments to issues of quality. I bought the same unit in your video 4 months ago from Home Depot. I just had an optical encoder failure. I don't see any issues with it, cracks on vanes, etc. I'm assuming one of LEDs went out. The part looks to me incredibly cheap. What are your thoughts there? Is this an exception to the quality of Genie or is this going to be a problem in the future for me?
Hello Stephen. That's a great question. I've installed a number of these motors which includes the variants of the pro line and the Optiloctor sensor has not been a major issue. The built in LEDs to the 7155L are new to this design and are roughly about a year old. Thus this might be the time where will see some failures manifest. To my knowledge, the LEDs have not been an issue. Thus I want to say that your circumstances might be singular, that is it could be just happening to your motor. Therefore I want to encourage you to look at getting Genie to warranty the motor for you. In some cases they will send out a new motor head. So it's worth a shot reaching out to them. Hope this helps.
@@sosgds Hey thanks for the response! Yes, I have a warranty unit coming from Genie already. They told me that my units SN indicates the 3rd unit built in 22 so maybe I just got unlucky. Glad to hear the part does not have a history of failure. Best regards!
Thanks for the video. I just installed the HD signature series today. It’s actual trash. I wish I had just returned it once I started installing it and noticed the diminished quality, I have no faith in it’s longevity.
I have a Genie purchased from Lowes with the one piece light housings, I can never get them to fit right. The light housings fall off whenever they feel like it. The lower tabs will not fit in the holes in the unit. Otherwise it seems to work just fine.
@@sosgds 1035-VE, I probably need to do a little trimming on the lower tabs so they will fit. I'll worry about it some day when I have more time to look at it closely.
Hello I have a Genie H6000-07/m screw drive opener,Is there any chance that a newer battery backup motor could be swapped out without replacing the rail and all other hardware?
Hello. Unfortunately Genie has gone away from that type of rail design. Thus you won't be able to utilize it with any of the new motors that Genie offers. Hope this helps.
I own a garage door company and we suggest people go with Chamberlain the genie are no good in my experience. About 15-20 years ago they were tanks but not any more.
Hello. Thank you for sharing your experience. What can you tell me about your garage door? What type of balance does your garage door have? What has Genie customer support told you?
Really liking the video so far. 5:02, wouldn't that be 'pressing up'? ;) Was hoping to see something about changing the circuit board. I think my buddy used the wrong bulbs in his opener, and it may have fried the electronics? Saw another video about the lights not turning off. A guy used those curly-cue bulbs in it, and the worked for a month or so, then stayed on all the time. He replaced the circuit board, and put in actual "Genie LED" specific bulbs (probably just normal LED bulbs with a higher price tag coming in a Genie box) but said it's all working now. This is exactly what my friend did, so I want to replace his circuit board, and get the normal LED bulb, NOT those curly-cue I think they's almost like mini fluorescent bulbs.
He’s right, the buttons are trash on the Home Depot model. Literally had to pry the plastic molded buttons out of the way to allow my fingers to reach in to hit the button on the control board deep inside the housing. If I’d known about this, I would have bought another brand.
Totally agree 100%. I don't know what genie was thinking with the 2 piece light cover design. I get that they wanted to try and make the openers a "little" more sleek, but they just ruined it, but hey, at least its better then the chamberlain/liftmaster toasters, LOL LOL
@@samsquires2877 not anymore. I’ve installed a ton of genie openers over the past few years, absolutely 0 issues, all my customers love them. I’ve had to replace chamberlain/liftmaster openers that are not even 6 months old, due to electronics issues
@@Liftmaster2500 Lift-Master has had issues as all companies do. But, to say that Genie has 0 issues is hardly factual. I've been in the Door business with a family business since 1971 when I was a child. Back then, Genie made some great equipment. It started to slide in the 90's but, became a terrible product for reliability in the 2000's. Maybe they have improved some, but I no longer sell the product. I've had my issues with Lift-Master, but will sell those over Genie any day. More of my suppliers carry Lift-Master over Genie or stopped selling Genie all together. Most guys I know in the business rather deal with Lift-Master over Genie and that's what matters when it comes to service after the sale. I've had several customers call me looking for people to service Genie products with despair as they can't find people to work on them. I continue to work on Genie's older equipment, but won't touch the new stuff.
@@darynm i have the Genie 3120 belt drive. Was installed a little over a year ago. Fully functional but I cant figure out why there is a nasty clicking in motor housing. You can hear it from the neighbors house. Guess a stripped gear. I don't understand how this is happening on a new door. Of course out of warranty period.
@@user-ou6fx2cy8h Yeah, it could be a bad drive coupler or carriage. I'm not as versed on these newer lines of Genie openers as my company no longer buys or services there models of late anymore. Try calling the Genie company directly for technical support. Now that's it's out of warranty, parts and labor could easily costs more than the unit is worth. Good luck!
Thats just great. I just had the 7055 tksv with the terrible light cover installed by home depot last week. I wish I saw this video beforehand. Too late now.
I figured out how to attach the two piece lens together permanently and it literally snaps in place without the screws. Its called a plastic welder that melts little wavy wires into the plastic; its designed to repair broken plastic but worked great for this application and its only about $20 from Amazon. I have no idea why they designed them in two pieces that don't fit together well when installed as designed. BTW the manual leaves out step two of syncing the remote to Homelink; the short version is the motor program button doubles as the learn button, which after syncing the remote to your vehicle, must be pressed and then within 30 seconds press Homelink button in your vehicle again to o sync to motors rolling code encryption. Both steps should be spelled out in your vehicle's manual if it uses the Homelink system.
Video Suggestion not related to this Genie model, How to diagnose a garage door belt that has been over tightened? Doesn't seem to be any on YT and could help you get more views and help subscribers too.
Cheap made I bought one I immediately greased every thing I could see that was dry and no bearings at all plastic to plastic gear drive yep greased with lucas marine grease asap sounds weak to so far it's working a month in the old challenger chain drive was built like a tank much much heavier duty worked for many year until the worm gear which was plastic stripped out due to lift spring broke so took it down and put up genie garage door opener belt drive it's much quieter for sure but grease the slide and the gear and idle pulley shafts hope this helps others..bought the single light model
Ridiculous. I have the so said mistake motor and it's worked perfectly. Way to long of a video with next to no info except reach out to them to help install your motor.
Thanks for the feedback. The ideas in our videos should not be considered law or infallible. We only share our experiences with these motors. We are glad your motor worked perfectly. Y'all stay safe.
What killed me is that they are still using SAE fasteners... WTF? Oh yeah, and everything else you mentioned, I had troubles with including calling their help line and the "tech" told me to take the motor cover off because when I pressed on the "-" and the other buttons, nothing happened. "Resetting" the cover, made things only a bit better. A VERY FLIMSY DESIGN... RUBBISH.
Thanks for sharing your feedback! The two main reasons why I do not recommend this garage door opener is because of the programming buttons and the light cover. The programming buttons are flat and at times are difficult to utilize when trying to program the travel limits and the remote transmitters. As for the light covers they're just garbage and a very poor design. Of course in my videos I try not to tell people what to do I simply provide the information so that they can make a better buying decision.
I have to agree. I have a customer that I gave relative tips like searching for videos that might help in some of her problems, but as a 35 plus year technician, I've found a dismal reliability with Genie products. I liked the older stuff much better.
I did not contact them. I just took the battery off. I believe it was about a year. I am also in a very hot humid area. I assume that's what caused it. At first, we did not know what was causing the paint to basically gum up and peel off. While the car was in the paint shop I walked under the unit and it dripped on me.
