How to Fix Any Microsoft Surface Device Not Turning On

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In this video we look at how to fix any Surface device that doesn't want to turn on. Whether you have a Surface Pro, Surface Go, Surface Laptop, Surface Laptop Studio or Surface Laptop Go this tip will help get your Surface turning on
0:00 Intro
0:33 Surface Pro, Surface Go and Surface Book
1:36 Surface Laptop, Surface Laptop Go, Surface Laptop Studio
support.microsoft.com/en-us/s...
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#Microsoft #Surface #Windows

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Опубликовано:

23 июл 2024

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Комментарии : 235

@vanshikamehta9006 6 месяцев назад

I’m so glad it’s working, I was actually hoping to get it to a professional for repairing, I have been using this laptop since the past 4 years and this has never happened. Thank you so much for the tip, it worked properly without deleting any data

@steven6709 2 месяца назад

Thanks! Tried it on my wife's Surface. It would only go as far as showing a battery with almost no power. I thought she needed a new battery, Did what you showed and it came back to life! And took a full charge no problem. Saved me a trip to the repair shop.

@AldoJames 2 месяца назад

Thank you soooo much for the super thanks! I am really glad this video was able to help fix your wife's surface!

@alie3839 8 месяцев назад

We were literally right about to get the whole thing repaired and this fixed it in like 2 seconds. Thank you so much!

@AldoJames 7 месяцев назад

Glad I could help!

@marinagriffin237 4 месяца назад

I was freaking out because my computer would not turn on for 2 days. I been troubleshooting for and was ready to mail it off. The power button and f4 button worked for my windows laptop! Thank you!!

@circus_yukki_roll 11 месяцев назад

It worked!! Thank you very much!! The problem literally just occurred a little time ago and this video literally save me!

@AldoJames 10 месяцев назад

Glad it helped!

@user-rs9no6pk4n 6 месяцев назад

Brilliant - thought I was in real trouble but followed the video guide and it worked !!!

@AldoJames 6 месяцев назад

Great to hear!

@KashifChaudhry-jy7oy 11 месяцев назад

Excellent, Worked like charm! Good Job! Thanks

@AldoJames 11 месяцев назад

Glad it helped!

@JudyGoldthorp 9 месяцев назад

Thanks for the reminder about power switch and volume up. It worked!

@MazenMikati 9 месяцев назад

Wow, thanks for the video, it simply worked very well. I thought the screen is damaged and was going to send it to a technician to replace it. Thanks

@AldoJames 9 месяцев назад

Glad it helped

@user-rf5cp7mv5k 9 месяцев назад

Thank you so much!! Totally saved me🙌🏻 worked like a charm!!😅

@AldoJames 9 месяцев назад

You're welcome!

@Cat-uw5qs 2 месяца назад

Thank you so much!! This worked for me! Was stressing as work remotely and have big call tomorrow!

@AldoJames 2 месяца назад

Yay!! You're welcome!

@damianwhite84 6 месяцев назад

Worked perfectly. Thanks man!

@RoadsterBSR 11 месяцев назад

This actually worked!! Thank you very much

@AldoJames 11 месяцев назад

You're welcome!

@p31ChicaLove 3 месяца назад

I’m so grateful this worked on my Surface 3! The thought of having to buy another laptop was not good!

@AldoJames 3 месяца назад

Yay!

@kareninman1705 9 месяцев назад

THANK YOU 🎉 worked for me 😊

@simontechmukventures7308 11 месяцев назад

when i attach my keyboard. the monitor goes black. please help. Surface Pro 4

@druzmash 9 месяцев назад

It worked for me 😊.Can't thank you enough

@itzteddy8731 8 месяцев назад

Microsoft Surface Pro 8 is not turning on no matter what I try. I've tried holding down the power button for it to turn on; nothing. I've tried charging it; nothing. The thing is, before, when the Surface was actually on and I was sure I had it completely plugged in, it would say it wasn't charging. My Surface is fairly new, and I have been using the charger that came with it, but still nothing. Has anyone had the same, and/or similar experiences with theirs? Any tips or suggestions?

@Dj_Mike_Montega_Larry 8 месяцев назад

Same here

@jmoralesv03 7 месяцев назад

It just happened to me yesterday, Surface Pro 8 doesn't turn on. It might be related to what you said, the battery, but how can we be sure it is that? I'm trying several of these tricks but nothing seems to work. Looks like a hardware issue to me.

@frederikwinther767 7 месяцев назад

@@jmoralesv03Can you see if its charging (white dot on your charging cable on the plug)?

@suhao9910 7 месяцев назад

Same here. It just happened with no sign. But I managed to turn it on after I press and hold the power button till the logo appears. Hope it helps you.

@IReblz889 6 месяцев назад

Just happened to me now , I barely bought it 5 months ago

@Kvara.capcut 8 месяцев назад

This helped so much thanks!!🎉❤

@AldoJames 8 месяцев назад

You're welcome! Remember, with great RU-vid knowledge comes great responsibility... to like and subscribe!

@benii4391 2 месяца назад

thank you so much i thought my surface was toast, and i thought i would have to pay a pc shop a bunch of money. i was in the middle of editing a music video, but this video helped so much. MUCH LOVE keep doing what your doing < 3

@AldoJames 2 месяца назад

Glad I could help

@Dscobee-rf8uc 2 месяца назад

It turs on but I cannot get past red stripe with open padlock. No combination of power button with volume up or volume down. Any ideas?

@SteveH-TN 5 месяцев назад

Appreciate you sharing this video. Purchased one on EBAY, arrived today but not turning on thus why I found this video! Currently attempting to charge using USB-c port! I decided to subscribe to your channel. I’m still attempting to get the surface powered up!

@AldoJames 4 месяца назад

Did you get it to work??

@awesomesauceANGIE Месяц назад

Hey I know this is like a year later, but I have a Microsoft Laptop go 3 I believe and it randomly shut off. I tried doing this trick but it still won’t work. Do you have any ideas?

@shubhgabhane287 5 месяцев назад

Thanks so much , nice help , I love it

@GHOSTMTA 6 месяцев назад

i have the first surface pro and iys black .... no power on, but the win logo button reacts when pressed, but cant tesolve the black screen .... what it could be ????

@sycx1 4 месяца назад

yeah same for my surface pro 2. all advice i read online failed to work. i hate how people say ALL SURFACE DEVICES in these types of videos

@user-jd6pu1mv4w 8 месяцев назад

Did work. Much appreciated.

@Topboy622 Месяц назад

This method works. Thank U so much, I did it on my surface Book laptop and it worked perfectly

@AldoJames 29 дней назад

You're welcome!

@Blueshape7 3 месяца назад

Thank you so much! Worked for my Surface Go 2 :)

@AldoJames 3 месяца назад

Yay!

@azhara-nu9xg Месяц назад

This is verrrry helpful thankyouu!!

@AldoJames 29 дней назад

You're welcome!!

@anthonyy616 Месяц назад

OMG i tried this in the afternoon, it didn’t work. charged it for 20 minutes, tried it again and it didn’t still work. i got angry (since i have my last exam in 2 days) and decided to sleep off. already went to talk to a repair guy and when i came back i just randomly tried it again and it worked! THANK YOU SO MUCH MAN just subscribed as well as a token of my appreciation. God bless you

@AldoJames Месяц назад

Yay! Glad it worked!!

@shehryarkhan2222 9 месяцев назад

Doesn't help with my surface tab. Screen stays off even after pressing for more than 30 secs.

@nBasterd 5 месяцев назад

my book2 got stuck on not starting at all with the fan blowing 100% all the time. this is the 2nd time this happened and the second time ive come to your video to get it going again. big ❤ from Norway

@mushroomprincess3502 6 месяцев назад

I LOVE YOU KIND SIR! THANKS SO MUCH!!!

@AldoJames 6 месяцев назад

Aww thank you!!

@nicolemarquis5097 7 месяцев назад

YOU ARE AMAZING!! Thank you!!!!

@AldoJames 7 месяцев назад

Happy it helped!

@IamShaunnaNakice 2 месяца назад

You are amazing. 1st step fixed mine!!!

@josuezepeda4237 8 месяцев назад

Thank you very much bro, really appreciate your video

@AldoJames 8 месяцев назад

Welcome!!

@lararufino6433 3 месяца назад

Thank you so much!! It solved my problem 😊

@AldoJames 3 месяца назад

You're welcome!

@kittymaridameowcy89 2 месяца назад

Mine did that, restarted, made a chime, but is on a blackish gray screen still. Please help!

@Staxsgurl 6 месяцев назад

TY so much!! You saved me a call to the Microsoft phone line.

@AldoJames 6 месяцев назад

Yay! You’re welcome!

@mr.eldiablo Месяц назад

Thank you very much, you are a lifesaver. The powerbutton on my SP8 did not work. But somehow the hotkey worked to go into the BIOS. So it was a software issue.

@AldoJames Месяц назад

Glad it helped

@soumyak5865 3 месяца назад

It worked!! Thank you so much!

@AldoJames 3 месяца назад

You're welcome!

@etevisemoananu8242 8 месяцев назад

Thanks a lot mate it worked with my surface pro 2 God bless

@AldoJames 8 месяцев назад

I'm so glad to hear that it worked for you! That's awesome!

@sanjanap8071 3 месяца назад

Thank you. Worked for my Surface pro X🎉

@AldoJames 3 месяца назад

Glad it helped

@mansisingh7074 Месяц назад

when i click on exit then even the windows get stuck on restart. What to do?

@franklynvizcaino3902 7 месяцев назад

Thank you so much it worked!

@AldoJames 7 месяцев назад

You're welcome!

@johnpauladamovsky86 Месяц назад

You would hope that holding the power button long enough would initiate the same command, but alas, the Microsoft team chose a combination of the power button and F4...! Good for them, and thanks for the helpful tip.

@AldoJames Месяц назад

Happy it helped!

@fahimmuntasir5940 9 дней назад

It works 😮.. Thank you so much❤

@jamessoto1971 4 месяца назад

My Microsoft lab top won’t start up even when I hold the power and f4

@luxurybrand863 5 дней назад

Thanks!

@Azlaan10124 2 месяца назад

Thanks this video helped me a lot

@AldoJames 2 месяца назад

Welcome!!

@zeenaali1777 Год назад

I tried this many times , but it not work , what should I do?

@ayleen4053 9 месяцев назад

M having the same problem since yesterday tried this and didn't work for me, if you fixed yours please tell me what's wrong

@xoxhermes6526 9 месяцев назад

Hey just hold down the power button for atleast 12 secs

@ayleen4053 9 месяцев назад

@@xoxhermes6526 thanks for your response, i did even for 10 min and nothing i also tried while the laptop is on charger and nothing

@rahmasehili8439 5 месяцев назад

Thank you so much that helped me alot

@AldoJames 5 месяцев назад

Glad it helped!

@federicoleutenegger874 Месяц назад

OH MY GOD IT WORKEDDDD, I have finals now and was so sorride Thank you

@AldoJames Месяц назад

Yayyyy!!

@niecenardini5724 6 месяцев назад

YOUR a HERO!!!! Tried so many rec's none worked but this one! thank you so much!

@AldoJames 6 месяцев назад

You're welcome!

@mengrathana114 2 месяца назад

It worked!!! Many thanks🙏😭

@AldoJames 2 месяца назад

Welcome!

@martarose1115 7 месяцев назад

Helped thank you

@AldoJames 7 месяцев назад

You're welcome!

@rapdasitara 10 месяцев назад

I end up trying everything possible things but still my pc didn’t turn on 😢😢 What should I do?

@AldoJames 10 месяцев назад

Oh no! Have you made sure it’s fully charged too?

@rapdasitara 9 месяцев назад

yeah I put on charge for so many HRS too. then aslo it is not turning on @@AldoJames

@gordonfuentes808 7 месяцев назад

Brada uda man It worked lika champ Mahaloz 🤙🏾✨🙏🏽😎🥰🏝️👌🏾👊🏾

@AldoJames 7 месяцев назад

Thank mate!

@sushmajaswal4975 3 месяца назад

Thanks for the wonderful help...my laptop started ....😊

@AldoJames 3 месяца назад

YaY! You're welcome!

@itsalwaysfunnyinphiladelph8885 2 месяца назад

Thanks mate surface laptop 3 wouldn't turn on after overheating and adding the f4 fixed it

@nehajohnson6998 2 месяца назад

Thank you❤

@1029ginger 7 месяцев назад

It worked😂. The first one. Thank you. I will subscribe 😊

@AldoJames 7 месяцев назад

Thanks for subbing

@Chavo1991 4 месяца назад

Thank you😊 You saved me

@AldoJames 4 месяца назад

yay!

@MissyMoonlightASMR 4 месяца назад

On my surface pro 2 it is actually the volume button down and power button that worked. All accessories removed, even the docking station.

@AldoJames 4 месяца назад

Good to know!

@stephanieswiga9007 Год назад

It worked perfectly, thankyou.I just held the volume up button and on button at the same time till it turned on then hit restart like you said. Thankyou!

@AldoJames Год назад

You're welcome!

@michellequant7210 Месяц назад

Thank you!!!!!

@AldoJames Месяц назад

You're welcome!

@andychips 9 месяцев назад

Thanks, but it doesn't work if you get NOTHING on the screen at ANY stage.

@liyanazahira7796 Месяц назад

its working, thankyou❤❤❤❤

@AldoJames Месяц назад

Welcome 😊

@youmo07 9 месяцев назад

It wont work I press volume + and power but no logo 😢

@therizz-z5r 10 месяцев назад

OMGGG IT WORKEDDDD TYSMMMM

@AldoJames 9 месяцев назад

Yayyyy

@sajjadbagheribabaahmadi7442 7 месяцев назад

You are a life saver

@AldoJames 7 месяцев назад

Thank you

@maheennadher116 8 месяцев назад

Thank u

@akstuntz5359 8 месяцев назад

thanks so much my g

@AldoJames 8 месяцев назад

Happy to help

@sadiaalam7262 4 месяца назад

thanks very helpful vfo

@AldoJames 4 месяца назад

Welccome!

@iaxo Месяц назад

Thanks, it worked

@AldoJames Месяц назад

You're welcome!

@carlydesmet154 3 месяца назад

This worked for me! ☺️

@AldoJames 3 месяца назад

Great!

@achomdeborah6304 12 дней назад

Thanks sir

@fay_kinoko 7 месяцев назад

Im on surface laptop go and the power button isnt coming up

@angelesramirez7585 4 месяца назад

Thank you so so so much

@AldoJames 4 месяца назад

You're welcome!

@MitchellVlogs 5 месяцев назад

Thank u I’m n college n it wouldn’t work all day awesome vid!!!!

@AldoJames 4 месяца назад

Glad it helped!

@ReemAli2596 7 месяцев назад

Worked 👍

@AldoJames 7 месяцев назад

Good to hear

@craigpett8394 11 месяцев назад

Worked!!! Thank you!

@AldoJames 11 месяцев назад

You're welcome!

@ahmedzakikhan7639 10 месяцев назад

does not work

@utubesuk1 6 месяцев назад

I love you bro..

@zurilawaniharun2740 4 месяца назад

It work..tqsm😊😊

@AldoJames 4 месяца назад

Welcome 😊

@commander1274 6 месяцев назад

Thanks bro

@AldoJames 6 месяцев назад

Welcome

@jabeztadesse 7 месяцев назад

You're a Legend

@AldoJames 7 месяцев назад

Thank you!

@utubesuk1 6 месяцев назад

Thsnk you

@AldoJames 6 месяцев назад

Welcome :)

@michaelbmw1931 3 месяца назад

Bro. You saved Me. But what I it happens more often ?? My surface 3 pro worked good and now this happen.... what can it be ?

@AldoJames 3 месяца назад

It shouldn't happen too often, just make sure you run all your updates

@batdude2196 4 месяца назад

What do you do if the battery is at 0% and won't charge??

@AldoJames 4 месяца назад

Oh no, try charging via usb-c.

@batdude2196 4 месяца назад

@@AldoJames yep tried all that. I have a battery on order to install myself

@lucretiamedcalf2521 5 месяцев назад

When i do these steps the screen will not turn on and goes black. Any advice?

@AldoJames 5 месяцев назад

Did it end up working?

@fishwanda 6 месяцев назад

Does it matter if battery bad if it's plugged into power?

@AldoJames 6 месяцев назад

Nope! But make sure it has some charge so it's not a flat battery stopping it from turning on haha did you get it working?

@earlcatolin5702 11 месяцев назад

! It worked but whenever I one clicked my power button it doesn't turn unless force restart for 20 seconds. It's that a bad sign?

@AldoJames 10 месяцев назад

Yea it is, has it been playing up still

@lumikarhu 11 месяцев назад

doesnt work for the surface 3 laptop. screen is black no matter what i try. Power button, volume up+power, win+ctrl+shift+b, original charger, usb C charger, battery seems full and laptop seems dead. everything was perfect yesterday

@funkyhat8438 10 месяцев назад

Im having the same problem right now did yours turn on? If it did can you please tell me how

@lumikarhu 10 месяцев назад

@@funkyhat8438 sadly no. I sent it back for a repair

@samsonalabi1514 10 месяцев назад

@@funkyhat8438Have you found a solution

@rapdasitara 10 месяцев назад

Same here 😢

@jamesbondaygee 10 месяцев назад

We can see how many have same issue. Lots I found online. I'm stuck on Bios Screen and even bootable USB Won't work!! Built to Break is the typical american business model. Planned obsolescence.@@funkyhat8438

@janellequinn 2 месяца назад

Hello, I believe my battery died and have been trying to resolve with the steps above. It's been charging for over an hour and it still has a "black screen"...

@AldoJames 2 месяца назад

If the battery is dead there isn’t much you can do to fix it :(

@janellequinn 2 месяца назад

@@AldoJames After reading your comment I pressed the power button and it turned on…and then shut off again. My company will need to send a new one.

@Strictlysybil 6 месяцев назад

Mine is blinking the Microsoft logo when I hit the power button. Then it just goes off and then nothing else.

@AldoJames 6 месяцев назад

Did you manage to get it working?

@ardijandemaqi1354 2 месяца назад

I have the same problem nothing worked how Can i fix that?

@jacquestheplumber211 7 месяцев назад

It pulls up the windows logo for a split second then turns off

@ambarlee717 8 месяцев назад

I had a reboot loop after i did an update and i just let it die just like everyone said i should on here and almost 2 years later it wont turn on. $700 for 3 weeks of use

@seharArtStudio Год назад

I tried multiple time the same technique but nothing work my laptop screen still stuck on the window logo

@AldoJames Год назад

It doesn’t even boot into the white screen? How long are you pressing volume up and power for?

@gamingwihtsleepy8943 10 месяцев назад

Mine does the same thing, i do get the white screen and I’m able to restart it. But goes back to the same issue were it loading on the logo, if i leave it running it stay in the logo for more than 2 hours