How to Install & Setup Ring Spotlight Cam | Easy to Connect

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Learn how to easily setup and install your Ring Spotlight Cam & Battery.
Spotlight Cam Battery comes with a 1080HD camera with two-way talk, two LED spotlights, and two quick-release rechargeable battery packs that lets you charge your Cam without moving the device. Get your Spotlight Cam Battery today at ring.com/spotlight-cam-battery.
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For the latest news and tips on home security, visit blog.ring.com
0:00 How to Install Ring Spotlight Cam Battery
0:10 Spotlight Cam Overview
0:32 Before Installation
1:02 In-App Setup
1:28 Testing Live View
1:54 Video Quality Issues
2:09 Installation Height
2:25 Changing Mounting Plate
3:09 Installing Mounting Bracket
A lot happens at your front door. Never miss a thing with Ring Video Doorbells. See, hear and talk to visitors right from your phone, tablet, or PC, from anywhere. Connect your Video Doorbell to other Ring devices to expand your Ring of Security, then control it all right from the Ring App. No matter where you live, there’s a Ring for every home and with Ring Video Doorbells, you’re always home.
Answer the door from anywhere. Ring blends convenience, monitoring, and security all into sleek, simple-to-use devices. Ring is on a mission to make neighborhoods safer - starting at the front door. Ring’s motion-activated video doorbells and security cameras allow users to proactively protect their most valuable possession: their home.
With our world-renowned Video Doorbells, convenience and peace of mind are always at your fingertips whether you’re home or away.
#RingSecuritySystem #RingSpotlightCam #SecuritySystem

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7 июн 2024

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Комментарии : 380

@MARAVILLASBIBLICAS 4 года назад

I really love all this cameras!

@ericsmtbadventures9 4 года назад

Clear and concise, thank you.

@JeromeBallard 2 года назад

Really easy to install and I think all in all it was up and working in less than 10 mins. Excellent product.

@ring 2 года назад

Hi Jerome! We are happy to hear that your installation process was a breeze! If you have any questions, feel free to send us a message on Twitter or Facebook, and we will be here to support you.

@1timerod 7 месяцев назад

What was the size of the drill but you used?

@ronnieraley2920 Год назад

I did not know how easy this is am going to buy some at lowes soon.

@marksiler 5 лет назад

Will the battery (wireless) spotlight camera ever have the method of defining the motion zones as the wired spotlight camera? I live in an area where there is a lot of bushes and trees so not having the ability to draw the motion zone make the camera almost useless for alerting on motion. I have the solar charger and the batteries stay fully charged so if not providing it is to save batter, that isn't an issue. I sure would like to have the ability to select which motion zone method to use.

@jjdvideo 4 года назад

I used the included drill bit to drill into a brick wall. Maybe it works for soft brick, but it definitely doesn't work for hard bricks. I found out the hard way.

@watermains3475 3 года назад

Soft bricks aren't made for the outside of a house

@theoriginalchefboyoboy6025 3 года назад

never trust the included drill bit. LOL treat yo'sef and get a good set of Dewalt or Milwaukee or Bosch masonry bits - they'll last for years. Plus use a hammer drill. Brick comes in all grades. I've seen some drill in like butter, others can make you want to give up the trade. you can also try to catch the seam between the brick and the mortar...

@paisley1134 2 года назад

You live in a brick home and don't understand the concept of masonry drill bits? 🤦

@punishtheguilty9118 Год назад

The batteries last about a week, it depends on how you have your settings. And you can always see how much battery life is left in settings.

@1timerod 7 месяцев назад

What’s the size of the drill bit that was used?

@jonathansanchez2054 6 месяцев назад

1/4” drill bit

@shroey20 Месяц назад

A week?? Online, it says 6-12 months

@babytt8487 Год назад

I absolutely love this

@dbpensacola1 2 года назад

Our house faces East and West. I bought a spotlight cam with solar panel and want to place it North and South to cover my entire small backyard. I want it on the South end of my house pointing north. Is there a swivel bracket for this camera to install it where I need it.

@outdoorswithwaynek7966 3 года назад

I live in Wisconsin and looking to buy the spotlight cam. And Wisconsin can get -10 or colder will the camera still work in the really cold day's and night's we get ? Thanks for any info.

@jasontodd9302 3 года назад

Go on Amazon and read the description. Hopefully you did that by now.

@seanpavone5726 3 года назад

For the Spotlight Cams, this temperature range is -5°F to 120°F for the Battery option, and -22°F to 120°F Hope this helps

@alliehamilton-calhoun162 2 года назад

Mine worked in -28 degrees one state South of you. It was so cold that all of the boards on my house kept cracking & popping all night & I couldn't sleep. The camera was fine, though.

@layneanderson9582 2 года назад

I am in the twin cities and yes, but keep the solar panels clear of snow otherwise the batteries get very cold and die very quickly.

@hmbv1591 Год назад

@ Ring... You need the make your camera's light only turn ON when the video is recording/triggered.

@Tony-lf1ci 2 года назад

Wots the max distance for a good clear picture with this cam , I ve never had one.

@netsider 2 года назад

Is there anyway to mount it on top of something (like a 4X4 fence post), or can you only mount it on the side of a wall, etc.? I just can't see any way to do that. If I use that mount on top of a fence post, will it swivel all the way forward and be able to look forward? I ask because the mount doesn't point upwards.

@ring 2 года назад

Great question, Russell. It's important that you're able to properly install and position your Spotlight Cam, so you can begin enjoying peace of mind with your Ring of Security. Ring devices are made with the ability to install on most surfaces found at homes. Additionally, the part of your Spotlight Cam that mounts and allows the swivel does come with the ability to be at the top or the bottom. You can see an example of this being moved on the installation video at 2.42. See here: support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery. We hope this helps. Please let us know if you have any other questions. We're here to help.

@LineDriveBros 3 года назад

When trying to attach the ball into the anchor plate socket, the screw in the collar will not unscrew with the provided phillips head screwdriver. Any advice?

@scorpmusic2625 3 года назад

Try using the other end of the Phillips...it might be the Torx head that you need for the collar screw. Good luck.

@stephnes2505 4 года назад

Quick question, the drill bit doesn’t work on brick for, is it faulty? It just kind of digs a little crevice, no where remotely close to even a hole, much less a hole large enough to fit a screw. Do I need to get a new drill, or is it just not compatible with this surface?

@ring 4 года назад

Hey neighbor, thanks for reaching out. You should be able to use the provided drill bit on a brick surface. However, if this isn't working, we recommend checking with a local hardware store for what drill bit would work on a brick surface. Please let us know if you have any more questions.

@roshanr16896 3 года назад

While setting up, blue and white light both will flash

@subhanm1312 4 года назад

Can I just use the battery that comes in the box with the camera and just recharge that every time with the charger or do I have to buy a new one every time it dies. Thanks.

@ring 4 года назад

Hey neighbor! Rest assured, the provided battery pack is rechargeable so you're able to recharge it any time the battery depletes. You'll be able to keep an eye on your Ring's battery level in the mobile Ring App so you know when it needs to be recharged. Let us know if you have any more questions!

@avelinogegremosa8025 3 года назад

do you have a satellite or branch office in cebu city

@Adam-ul6pu 6 лет назад

I already have 2x Ring floodlights in my garden. could I potentially use one of these inside my house in my living room? thanks Adam

@ring 6 лет назад

Hi Adam! The Ring Floodlight Cam is designed to be used as an outdoor camera/floodlight system, and we don't recommend using it inside as it has to wire directly into an existing junction box. However, you may be interested in our new Stickup Cam coming soon, which can be mounted and used indoors or outdoors. See more at ring.com/2018.

@jEbkrOzz 6 лет назад

Can you access the Live feed any where using the app? Thanks

@ring 6 лет назад

Yes, absolutely - as long as you have internet access, you can access the live feed from anywhere in the world through your Ring app.

@thuggy67 4 года назад

@@ring you didn't answer the top comment , is this thing a hoax

@leehancock2782 4 года назад

@@thuggy67 looks like he answered it to me.

@mfalcone11 6 лет назад

I want to mount this on exterior vinal siding. I'm not sure the provided screws are adequate. Any recommendations?

@ring 5 лет назад

Hey Matt! The screws included with the Spotlight Cam for installation should be fine to use when mounting on vinyl siding. If you need any assistance or have questions on the mounting, please feel free to give us a call anytime at 800-656-1918 - we're happy to help!

@ML-gj6gd 5 лет назад

Hi! We installed ours on our house siding using the provided screws and no problem at all. The screws went right in. It feels very secured in place. I hope that helps.

@theoriginalchefboyoboy6025 3 года назад

You should always mark your holes and pre-drill with a bit to ensure success.

@mirzaredzepovic8779 4 года назад

whenever i try to connect the spotlight cam to the wifi, it says unable to connect. And when i go to the settings app, there is no ring-xxxx.

@ring 4 года назад

Hi Mirza, thanks for getting in touch with us. When this is happening, are you able to confirm that your Spotlight Cam is in setup mode? Learn more about the Spotlight Cam's setup mode here: support.ring.com/hc/en-us/articles/115003835483-Spotlight-Cam-Setup-Mode. If so, please send us a message on Facebook or Twitter so we can look into this with you and help get your Spotlight Cam set up properly.

@19buseye71 4 года назад

Do I really need a smart phone and/or an alexa for the Ring spotlight cam battery or can I just use my computer?

@ring 4 года назад

Hey neighbor, you can certainly use the Ring app on a compatible desktop to answer alerts and access a Live View of your Ring. However, the mobile app would be required for the initial setup of your Ring device, as this option isn't currently available on the desktop app. Learn more about the setup in the downloadable manual here: bit.ly/2C51ogs and let us know if you have any more questions!

@jadamioncole1873 3 года назад

You Charge The Battery Before Install The Ring Spotlight Cam Battery

@Base_ Год назад

The very last step with the Philips screw is not true. the new spotlight cameras have a start head security screw instead which is an absolute nightmare to screw in.

@elchango562 3 года назад

I have ring home alarm with box/siren inside. If I mount this camera outside and my alarm is triggered with a break in on a rear window for example. Will the siren on this camera also sound outside along with inside alarm????

@ring 3 года назад

Thanks for reaching out, David. At this time, the siren is exclusively controlled manually via a toggle option in the Ring App. Let us know if you have any further questions or concerns!

@88Sep88 6 лет назад

How long does it store in the cloud if you don't want to buy a protection plan?

@ring 6 лет назад

Hey there! You can view all incoming alerts live without a Ring Protect plan, but you'll need to be subscribed in order to store any video recordings. Here's more information: ring.com/protect-plans

@88Sep88 6 лет назад

oke thx for the answer. So I will not be buying this because of the forced subscription.

@88Sep88 4 года назад

@A I I have the Skybell now for 2 years, and it stores for free. It would be useless in my opinion without storage of at least a few hours/days so you can see who was there when you were not able to see them live.

@spooklook9 4 года назад

Lets say the wifi goes out, does the camera alert you that its inoperative?

@ring 4 года назад

Hey Jeremy! While Ring Cameras and Doorbells will show an icon in the app if connectivity is low or interrupted, our Ring Alarm will send notification in case of loss of power or wifi. See more at ring.com/alarm and let us know if you have additional questions.

@beckalove885 3 года назад

My sister just installed this at my home I am wondering does the cameras outside also pick up the noise from the inside of a home like conversations between the people living within the home?

@kylebrandon2009 4 года назад

Can you please fix "people only mode" it seems like I'm always getting notified still when cars pass by

@ring 4 года назад

Hey Kyle, we'd be glad to help ensure your Ring is only alerting you to important events. Please send us a message on Facebook or Twitter with a screenshot from your Ring's Motion Zones so we can review this. We're here to help!

@azirod8225 2 года назад

Why the ring spotlight cameras don’t have antennas?

@firdousbawa4251 5 лет назад

If i install on front door almost up 5 feet from floor. Will it detected or need to put upside for detection

@ring 5 лет назад

Hello Firdous! We recommend installing your Spotlight Camera no higher than 12 feet from the ground for optimal motion detection, so installing it at 5 feet should be fine. We recommend testing it before installing to ensure desired performance with the Lights, as this may be a bit bright for visitors at almost face-level. We hope this helps!

@justsayin494 11 месяцев назад

Does the Camera have a built-in recording, like an SD card, so you don't have to do the monthly subscription?

@ring 11 месяцев назад

Hi neighbor. Ring cameras require a Ring Protect Plan to store and review the footage your device records in the cloud. Without a Ring Protect Plan, you can still view real-time video for Ring doorbells and cameras and answer doorbell notifications when they happen, but you don’t get video recordings of those events. You can learn more here: support.ring.com/hc/en-us/articles/115001671383-General-Information-on-Ring-Protect-Subscription-Plans. Let us know if you have other questions.

@jeanettegraham8221 2 года назад

Do I have to mount it for it to work or can I leave it on a table if I don't have anywhere outside to mount it

@ring 2 года назад

Hi Jeanette, we're happy to hear you're interested in our Ring Spotlight Cam. We do recommend mounting this device for the best experience. To learn more, please view this help article: support.ring.com/hc/en-us/articles/115003821023-Proper-Positioning-for-Your-Spotlight-Cam-Battery. Let us know if you have any additional questions.

@richardcordero1902 2 года назад

great video. Quick question, the light doesn't come on at night when it detects motion. How do i fix it?

@ring 2 года назад

Hey Richard. We're happy to answer your questions. As a default setting, the lights on the Spotlight Cam Battery will only turn on for Motion Events when it's dark. If it's dark outside and your lights aren't turning on, you can adjust your motion sensitivity for triggering the lights. You can learn more here: support.ring.com/hc/en-us/articles/360000311583-Controlling-the-Lights-on-the-Spotlight-Cam-Battery.

@captan-wz6ui 2 года назад

@@ringplease the place is dark but the light is not on besides the battery has been inserted into the camera but is still offline help

@JBJHonez 2 года назад

@@captan-wz6ui there are a lot of defective cameras out there. If it doesn't work properly and easy to set up the first time, just return for refund and buy a new one. everything they will tell you to do is on their website or in a manual.

@juneylennon8448 2 года назад

I need how to install the Ztic up camera

@jeffrifkin3603 3 года назад

I need some assistance- my spotlight cam does not fit into the holder, despite loosening the screw around the holder. Any assistance?

@ring 3 года назад

Hey Jeff. We want to ensure you are able to properly install your Spotlight Cam to monitor your home, so we would like to take a closer look at this with you. Please give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.

@davidtorrez8460 3 года назад

How long does the battery last and can I view how much charge is left by checking on the app?

@aeldallkushi5882 3 года назад

It lasts me about a year but it depends how much it is used, the shortest it can go for is 6 months under lots of use, and yea you can check the battery level on the app, and it even notifies you when its low.

@user-ym7hd6vr3h 2 года назад

@@aeldallkushi5882 d

@johnnyfeathers2567 2 года назад

Yes just check device health on the app

@ge0ne063 2 года назад

Are you serious up to 6 months?

@ViciousBulldogKennel 2 года назад

@@ge0ne063 Yeah that sounds to good to be true 6 months insane but long as it notifies ima get one

@loansbymonica1927 3 года назад

how long does the battery last?

@ring 3 года назад

Great question, Monique. As battery-life can vary depending on the number of events your Spotlight Cam records, we don't publish an exact timeframe. However, most users get months between charges with normal use. Let us know if you have additional questions, we're here to help!

@mikebrown7462 3 года назад

Can you use this with your doorbell 3 app too

@ring 3 года назад

Hi, Mike! You can set up as many Ring devices as you desire on a single Ring account and have them all in one place. We hope this helps!

@tjle4900 2 года назад

Can Spotlight Cam kick off SIREN automatically by scheduled (Midnight-5AM) when motion detected?

@nickschannel4651 Год назад

Did you ever find out the answer?

@huytran3041 6 лет назад

Why doesn’t the spotlight cam battery have a sensitivity adjustment for motion detection? I keep getting false positive from wind blowing on my front yard bush. This is the only thing that is preventing me in investing in another one or recommending Ring to my friends.

@ring 6 лет назад

Hey Neighbor! We are sorry to learn you are getting some unwanted motion detection alerts. Can you give us a call at 800-656-1918? We would be like to take a closer look into this for you. We are available 24/7 and are always here to assist.

@avelinogegremosa8025 3 года назад

how to activate my spotligh cam i buy it from my friends

@domaniquej9522 3 года назад

What are the options for mounting with vinyl siding?

@ring 3 года назад

Great question, Domanique. To mount on vinyl siding, we suggest locating a stud, and drilling through to it to ensure the Spotlight Cam is secure. If that's not an option, you may consider mounting it on a wooden eave. Let us know if you have additional questions, we're here to help.

@vunaynguyen3114 2 года назад

Does it really matter which way the mounting bracket for the spotlight camera is installed? The manual shows the stem (where the camera is inserted into) facing down but this video she has the stem facing up.

@ring 2 года назад

Thanks for reaching out today, Vunay. Being able to install your Ring Spotlight Cam the way you want is key to your overall experience, and we are happy to give some insight today. Can you tell us if you're using the mount that was provided with your camera? We look forward to working with you.

@vunaynguyen3114 2 года назад

@@ring yes the one provided with the camera. It also had no security screw to remove so what should I use to secure? There were 2 tiny screws in a plastic pouch, use one of those?

@ring 2 года назад

Thank you for letting us know. Please contact us on Facebook or Twitter, so that we can take a closer look at what you are experiencing. We're here to help.

@jake3870 2 года назад

Does anyone know how you secure the battery area to stop just anyone opening it and taking the battery out as on my other ring cameras there is a secure screw to stop people opening to take the battery out and disabling it.

@ring 2 года назад

Hi Jake. It is important that the battery stays inside of your Ring device to ensure that it is online and ready to protect and monitor your home. At this time, Spotlight Cameras do not come with a security screw to insert into the device to secure the battery compartment. Please let us know if you have any additional questions, and we would be happy to help.

@jake3870 2 года назад

@@ring what stops anyone from taking the battery out and cutting it off if they have bad intentions? Concerned as it’s for security of my home but if someone can disable it that easy then it’s not going to be suitable for me.

@ring 2 года назад

Thank you for your reply. We understand your concerns and appreciate the feedback you have provided here as it pertains to securing the battery on your Ring Spotlight Cam. We encourage you to send us a direct/private message on Facebook, Instagram, or Twitter so that we may discuss this matter further and provide you with more information on how to share this idea with the Ring Community. We look forward to hearing from you.

@FrancisLitanofficialJAPINOY 3 года назад

Which screw has the rubber? Solar or ring cam ?

@ring 3 года назад

Hi Francis, we'd like to know more details regarding your question to ensure we're providing the most accurate information in return. Please give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, and we can provide more information from there. We're here to help.

@Hundert1 5 месяцев назад

“How do we reset our old ring spotlight cam to use the newly installed extender's wifi signal instead of the weak signal from previous original router's wifi?” Would the camera need to be reset somehow, like right from the ring app in order to pick up the newly installed extender's wifi signal? Is the new boosted signals set up basically the same for any brand wifi extender? Thank you

@ring 5 месяцев назад

Hello, @Hundert1. We want to ensure that you receive the best support for your Ring service, as it allows you to effectively monitor your home at all times. We are here to help. Open the Ring app. Tap the menu (≡). Tap Devices and select the doorbell or camera you'd like to reconnect to wifi. Tap the Device Health tile. Under Network, tap Change Network and follow the prompts in the app.

@Hundert1 5 месяцев назад

@ring Thank you very much for your prompt response. I'll give it a try. 🌲🕯☃️

@rayr6421 4 года назад

Can't set up the camera as soon I close the battery compartment a blue light comes on and stays on .

@ring 4 года назад

Hey Ray, we'd like to take a look into this to ensure you can set up your Ring. Please send us a message on our Facebook or Twitter pages so our team can assist. You're also welcome to call us any time at ring.com/callus.

@garymartin6066 2 месяца назад

How long does it take for battery to charge? How do you know it’s fully charged?

@ring 2 месяца назад

Hi neighbor. That's a great question, and we'd like to help answer it so you can know how long the battery takes to charge and have peace of mind. We'd like to help. The Quick Release Battery can take around 5-10 hours to fully charge depending on whether the USB cable is plugged into a USB port or a wall outlet. You'll see a green light on the battery when it is fully charged. We hope this clarifies things for you.

@darnezzyd 6 лет назад

so nothing locks the battery from being taken out after mounting so if you are away on vacation someone could come and snatch you battery out one day and come back undetected another day

@ring 6 лет назад

Hi there! Your Spotlight Cam is secured to the mount through a security screw, and cannot be easily removed. You'll continue to receive motion alerts through your Ring app while you're away on vacation, and could easily deter any suspicious characters through the two-way talk function and share any video captured with local law enforcement. Hope that puts your mind at ease :)

@darnezzyd 6 лет назад

Ring no im not worried about the camera being taken but that the batteries can be removed with ease. There should be at least a screw locking thw battery in. Thats a major design flaw

@generoland3732 6 лет назад

I guess if you put it 30 feet high no one can take it out. But it has a security screw so no one can't open it

@darnezzyd 6 лет назад

Gene Roland i dont see a security screw. There is a security screw on the mount to keep from taking the camera right off but. Battery door is just a button. I stuck with plug in version.

@nostalgiccars3111 2 года назад

@@darnezzyd lets assume you p ut that screw on the battery cover. whats stoping the intruder from just spraying it with paint or smashing it, its endless in what someone will or can do. remember cameras, alarms are only deterants. its not going to stop anyone thats determined.

@cj10cj10 Год назад

would you recommend using wall anchors for drywall or just screws directly?? thank you

@ring Год назад

Hi, Patrick. We understand the importance to securely mounting your doorbell, and we can help you with this. We recommend using the supplied anchors.

@cj10cj10 Год назад

@@ring this is for the spotlight cam pro w battery, not doorbell

@ring Год назад

Yes, it would come with a mount and mounting screws, as well as any needed anchors.

@cj10cj10 Год назад

@@ring you need to stop AI from answering these questions bc they sure are not responding to my questions AT ALL. what a joke. good luck

@ring Год назад

Your device comes with anchors which is the recommendation for installing your device.

@joehoang4409 3 года назад

Hello, I have just purchased a spotlight battery cam. After setting up in the app. I tried to add my wife so she can access the cam in her phone. Added her info in shared user, she received the notification in the email. Signed in my ring account, but it’s also required her to signing in the Amazon account which she doesn’t have. Question, can a share user link to the cam without have to sign in Amazon account ?

@ring 3 года назад

Hey there, Joe. We know how important is to be able to add Shared Users to your Ring devices, and we're here to help. You should not need to have the Shared User log into your Amazon account, as they would have their own Ring account connected to their email address. For more information on adding Shared Users to your Ring devices, please visit this link: support.ring.com/hc/en-us/articles/211018223-Controlling-Ring-Devices-with-Multiple-Electronic-Devices-and-Allowing-Access-to-Shared-Users. If you need any further assistance, please give us a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support; we'd be happy to hear from you.

@maniacgamer2322 5 лет назад

I have black screen how do i fix it ?

@ring 5 лет назад

Hey neighbor, we'd like to help make sure your Ring is connecting properly. Black video can sometimes be attributed to your Ring's connection - learn more about initial steps you can take here: bit.ly/2gIsVHr. If this isn't answering the right questions, please give us a call anytime - ring.com/callus.

@matthewgaona5032 5 лет назад

I hear you can also get this solar panels that they sell to automatic charge the battery, true or false??

@ring 5 лет назад

Hey Matthew! We offer the Super Solar Charger which connects to your Stick Up Cam Battery or Spotlight Cam Battery to provide up to 2.5x the power of the original Solar Panel - check it out here: bit.ly/2wwB1el.

@armoredsaint007 6 лет назад

are their weather proof rubber gaskets at the battery compartment cover?

@ring 6 лет назад

Hey neighbor! Yes, the battery compartment is sealed with a rubber gasket.

@edythjoyce3083 4 года назад

@@ring that isn't so on mine.

@subhanm1312 4 года назад

When the battery dies and you either recharge or replace with a new one does everything resume on the app or is there more resetting on app

@jadamioncole1873 3 года назад

How Long The Battery Last In Ring Spotlight Cam Battery And Do With Solar Panel And Ring Spotlight Cam Do Indoors!!!

@ring 3 года назад

Hi there, Jadamion. This is a great question. The Quick Release Battery pack used in the Spotlight Cam can power the device for months with normal use. Please note: this is dependent on a number of factors in your home's environment, such as the local weather and the number of activities captured. To help extend the battery life, the Solar Panel is a great addition as it will help to keep the battery charged for longer. The Solar Panel should not be used indoors as the Solar Panel needs direct sunlight to work properly. For more information on the Solar Panel, please visit this link: support.ring.com/hc/en-us/articles/115005282806-Solar-Panel-for-Spotlight-Cam-and-Stick-Up-Cam-Battery-Information.

@jadamioncole1873 3 года назад

Ok We Had Visit Ring Com.

@mikemike7990 3 года назад

Is this a good Out door camera

@ring 3 года назад

It's spot on!

@Rvmoonstar 3 года назад

Two talk avelabile?

@AngelEditsz 3 года назад

can you do it on pc to watch the camera

@aeldallkushi5882 3 года назад

I don’t believe there is a desktop app for it, you can show it on the amazon echo 5 though!

@mtb4l673 5 лет назад

Does the app alert you when the batter is low and needs to be recharged?

@ring 5 лет назад

Hey neighbor! You'll receive an email from us when your Ring's battery needs to be charged. Although in-app alerts for a low battery are not currently a feature, you can monitor the battery level in the Ring app anytime by checking the Device Health page. Let us know if you have any more questions.

@Rvmoonstar 3 года назад

Two way talk avelabile

@CIO12345 2 года назад

I can’t get the ball into the socket. On this video it looked super easy. For me, the socket doesn’t go in. Am I supposed to loosen the screw holding the socket collar. If so, why is there not a screw driver that fits a star screw? Am I missing something??

@ring 2 года назад

Hey Chinyere, thanks for getting in touch. It's important that you're able to complete installation, so you begin protecting your home with Ring. We recommend turning over the metal part of your orange screwdriver. There should be the correct screw head for you to be able to loosen the star screw. Feel free to private message us on Facebook or Twitter if you have any other questions. We're always here to help.

@CIO12345 2 года назад

@@ring thanks for the quick response! Saw a similar question below and figured it out!

@nereri2004 5 лет назад

I cant connect my ring spotlight wen i have my ring bell set up now can i connect both together?

@ring 5 лет назад

Hey neighbor! You can certainly set up as many Ring devices at your home as you want. We just recommend checking your WiFi network's bandwidth capabilities to ensure your Ring's will perform optimally. Additionally, we recently introduced a feature called 'Linked Devices' - see more here: bit.ly/2IMNbrM. This feature allows you to select one Ring device to start recording if another one detects a motion.

@realutube 3 года назад

Ring needs to update this video and at least the one that I received the screw of that metal collar for the mounting bracket won't work with regular Philips screw driver or the one that comes with it. In fact you will need a hex head in order to get that adjusted! And I only bought this on mid Dec 2020, so yeah they changed the screw type which is kind of stupid!

@ring 3 года назад

Hi there. We appreciate your feedback regarding this, and will forward this information to the appropriate team. Thank you for being our neighbor.

@dearwarsaw 3 года назад

@realutube, you can pull the tip of the screwdriver provided. The hex head is on the other end. Figured it out a few moments ago. I would assume this is in the instructions but my wife probably threw them away a long time ago. It's been a year since we got the cameras but just now I started installing them.

@bryanhairell4208 3 года назад

@@dearwarsaw lifesaver for real!

@ger._. 2 года назад

@@dearwarsaw bro you literally just saved me $15 in gas to drive back into town and return 😂😂

@thonchaiyangywjpheej7573 4 года назад

If your spotlight cam is like 35% what % will Triggered to send you a alert when it’s low battery

@ring 4 года назад

Hey Alex! You should receive a low battery alert email after your Ring registers at 20% battery.

@ianphillips5933 2 года назад

Since we have had one of these cameras we have had problems with the light, it will just stay on so which switched it off, now we have tried again and the light will not even switch off now.

@ring 2 года назад

Hi Ian, we want to ensure your Ring camera is operating properly to see any visitors you have. We'd like to investigate this further with you. Please give our community support a call at: 1-800-656-1918 (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.

@vetalturlin1594 6 лет назад

Instructions from the Avasva site are perfect for beginners.

@PourBourbon 6 лет назад

does the alarm go off on its own if set off by motion detecters or do you have to press a button on the app to turn on the siren

@ring 6 лет назад

Hi Jack, the siren has to be triggered manually in the app. Learn more at bit.ly/2iWfvtd and let us know if you have any other questions!

@trippyfca4202 Год назад

I have unloosen the lock screw and put the socket into the mount and the collar does not want to tighten and screw cannot screw all the way in!

@ring Год назад

Hi, neighbor. If you would like support over social media, please reach out to us on Twitter, Facebook or Instagram. We'll be happy to help.

@janicesmith8946 4 года назад

How long does the charge last on the battery before having to recharge?

@ring 4 года назад

Hey Janice! The rechargeable battery can go months between recharges with normal use. This is dependent on a number of factors in your home’s environment such as the local weather and the number of activities captured. Rest assured, you can keep an eye on your Ring's battery percentage in the mobile Ring App so you know when it needs to be recharged. Let us know if you have any more questions!

@Jonathan900S 3 года назад

@@ring months!? Mine is already at 76% in a week

@Pabloisntlearningspanish-vj3hy 3 дня назад

I accidentally installed the batteries in the wrong direction help

@toddbraun5705 4 года назад

Can the solar charger be added to this cam at a later date?

@ring 4 года назад

Hey Todd! Yes, the Solar Panel can be connected to the Spotlight Cam Battery. You'll be able to hook it up using the small port on the back of the Cam to help prolong its battery life. Let us know if you have any more questions. :)

@keyurdhruv 6 лет назад

Is this spotlight cam weather proof?

@ring 6 лет назад

Hey Keyur, the Spotlight Cam is weather-resistant, and will operate just fine in normal weather conditions :)

@vincec727 4 года назад

Ring lol. It will NOT work in cold night weather. It mists up in my mild California weather. It is a well known problem by ring(google it) but they fail to mention it. Camera is useless winter nights.

@marshallandroxy 4 года назад

@@ring We have no problem with ours in cold conditions. (18-40 degrees)

@meganbergerson5875 3 года назад

I can’t unscrew the collar with the tool provided therefore I can’t “snap it” into place since I can’t get the ball into the socket at all

@finnsfavs2128 3 года назад

Same issue. Looks like it is a security screw. Torix with a stud in the center. Same with the screw to secure the back cover.

@finnsfavs2128 3 года назад

And after a check on the community forums, the orange screwdriver sent with the kits has two ends. Out of the box you see the Phillips head but if you pull the Phillips bit out of the orange handle the star key is on the other end.

@Texican87 2 года назад

O M G Thank you so much for the answer! I was going nuts over this. Internally of course.

@TNKeys 4 года назад

At 3:02 the lower opening on the back of the camera is open. At 3:07 there is a cover on it. I did not get this cover. Where can I get one? I’m afraid water is going to get into the camera.

@ring 4 года назад

Hey neighbor, we'd like to ensure you have all the parts needed to successfully install your Spotlight Cam Battery. Please give us a call between 5am and 8pm PST so a member of our team can ensure this part gets sent out to you: ring.com/callus. We're here to help!

@TNKeys 4 года назад

I did call you guys today and the CSR had no idea what was going on. She told me her supervisor would call me. He never did.

@TNKeys 4 года назад

Apparently it’s not something I need to be concerned about according to the last customer care person. It was just peculiar to me, because at 3:02 it’s not on the device-the hole is open, then all of a sudden it’s there at 3:07 as the voice says “insert the weather shield” so I thought I was missing the “weather shield”. Can you confirm that that lower white round circle now covering the hole at 3:07 isn’t a necessary part?

@ring 4 года назад

We're sorry to hear this was your experience with our support team. As updates have been made to our products, some pieces you see in the video may no longer be a part of the setup. We apologize for any confusion, however, this particular part should not have any affect on your Ring's performance or installation. If you are experiencing any issues, please send us a message on Facebook or Twitter with your Ring account email address so we can help!

@martivalley7273 3 года назад

My Ring Spotlight Cam stuck on activating device. lights and siren are working. But the live view is not working.

@ring 3 года назад

To ensure you receive the support you need, please give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, seven days a week. We look forward to hearing from you.

@HarlemRC88 4 года назад

Does the cameras come with a base to connect to my home wifi or does the camera hook up to the wifi?

@ring 4 года назад

Hey neighbor! All Ring Cameras can connect to your home wifi router. You'll just need to download the mobile Ring App and follow the in-app setup process to connect your Ring to wifi. Let us know if you have any more questions!

@karatohongkongcat 6 лет назад

How many watts are the lights?

@ring 6 лет назад

The lights in the Spotlight Cam are LED lights, not incandescent, and are approximately 700 lumens in brightness.

@phraday 6 лет назад

Can't it still record an event even when my WiFi is off?

@ring 6 лет назад

Ring devices are wifi-enabled and will need to be connected to your home wifi network to record events.

@cocobenji6123 4 года назад

@@ring so what if I am not at home and using my mobile data. Can I still view the footage until I return home?

@Jus4kiks 4 года назад

@@cocobenji6123 yes

@David-kn2il 4 года назад

@@cocobenji6123 Wifi is needed for the camera to record (if you have a paid plan)and stream live. You can access this with app on any device that is connected to internet whether through modem/router or through smart phone connected to wifi or data.

@svusdmmgr 5 лет назад

If I purchase the wireless model can I use a solar panel later

@joemattson2272 5 лет назад

Yes

@renecastillo3482 2 года назад

Do you need the wifi to be connected at all times. If not is there any camera I could use like this one but in a place whit no wifi connection

@ring 2 года назад

Hello Rene. Yes, Ring devices require a wireless internet connection for operation. Ring devices are compatible with wireless routers running on 2.4 GHz and (for certain devices) 5.0 GHz. Here's an article on how Ring works: support.ring.com/hc/en-us/articles/115004666066-Ring-s-General-FAQ-Frequently-Asked-Questions. Please let us know if you have any other questions. We're here to help.

@renecastillo3482 2 года назад

@@ring thank you for the quick response. In fact I would like to ask. Do you guys have any camera that can be use wireless and in a place where there is no wifi connection available that you guys can offer?

@ring 2 года назад

Those are great questions. We do have some devices that are wireless, and they're powered by battery. All of our devices require a wireless internet connection to work properly.

@renecastillo3482 2 года назад

@@ring ok. I'm interested in the one whit the battery could work. But I can't get the wireless connection. There is no way I can use whitout the wifi. I mean it doesn't matter that I don't get notifications and all that stuff. For the reasons I wanted I will know that something has happens whitout the need of any notifications but I would definitely have the footage.

@ring 2 года назад

We would love to welcome you to the Ring neighborhood. However, based on the details you've given us, Ring cameras might not be the best fit for you. Our devices require wifi to work. To access the smart features on your Ring device, you need a strong internet connection. Without it, the device has no way to share data and other information with the app on your phone.

@huruharavoice7483 2 года назад

How to reset this canera.

@f.u.c.k.climate.change5510 2 года назад

I got a ring doorbell 3 but I want to buy this spotlight cam but I want to use a different WiFi network than the doorbell will I still be able to use the spotlight cam in the same app

@jehnb11 2 года назад

I just added a wired spotlight camera to my subscribed system the the camera won’t record anything just live views It shows subscription expired. I purchased on Amazon and it’s refurbished. Help

@ring 2 года назад

Hey, neighbor. Ring Protect Plan has always been a paid feature, and all of our neighbors are eligible for a free 30-day trial when a new camera or doorbell is activated. Rest assured, you can continue to receive and answer motion and ring alerts on your Ring Doorbell even without a subscription, and you’ll still be able to access Live View at any time. You can learn more about Ring Protect Plan here: ring.com/protect-plans.

@mcm2553 6 лет назад

So, once you lock the collar..can the camera still be pulled out of the mounting bracket?

@ring 6 лет назад

Hey Jaysen, the device is locked in once you turn the collar to the "lock" position.

@sotex632 9 месяцев назад

yes

@bradywalker450 3 года назад

Do I need anything else to run Doorbell and spotlight? Or can they just be used from wifi router

@ring 3 года назад

Hey Brady. As long as you have wifi, and a place to charge the battery, you don't need anything else to use the Spotlight Cam Battery or any of our battery-powered Doorbells. Let us know if you have any further questions, we're here to help!

@tye-dye6529 2 года назад

I can’t get the light to blink after pushing button on top. Battery is fully recharged any other option to set this up?!?

@ring 2 года назад

Hey, neighbor. We understand the importance of keeping your Spotlight Cam connected, and we'd like to help. We suggest taking the battery out for 2 minutes, then reinserting. If it still won't light up, please give our community support a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.

@tye-dye6529 2 года назад

@@ring Thanks, I guess It just needed a few more minutes. Set it down and forgot about it a if randomly turned on.

@thonchaiyangywjpheej7573 3 года назад

I have a problem with my cam, When I charge the battery to 100% the cam won’t turn back on. I tried the other side of the battery slot and it still won’t turn on. What’s going on?

@ring 3 года назад

Hi there. We know how important a working camera is to keep an eye on the perimeter of your property. We recommend a factory reset. To do this, press and hold the setup button on top for 20 seconds. Once complete, walk through a new setup in the app. Let us know how that helps.

@thonchaiyangywjpheej7573 3 года назад

@@ring I hold the setup button for 20 and it did nothing

@ring 3 года назад

We appreciate you taking the time to troubleshoot this with us today. In order to help further, we will need to access additional details in your account. These details can only be accessed by our community support teams. Please give us a call at 1-800-656-1918, (or if outside the US: ring.com/callus) 24/7, for more support. We look forward to hearing from you.

@missprissy59 4 года назад

These instructions are confusing. She installed the bracket with the collar part up and the book instructions shows it po with the collar pointing down. My motion zones are not 30 feet more like 15 and that's not hardly enough, then the light doesn't come on with each motion detected.

@ring 4 года назад

Hey Lisha, we'd like to help get your Spotlight Cam Battery set up to work for your home. Please send us a message on Facebook or Twitter with photos of the installation area or give us a call anytime: ring.com/callus. We're here to help!

@stargaryen8575 3 года назад

Does it work with Google Home?

@aeldallkushi5882 3 года назад

No, except with the google assistant app, you can use it with Alexa though!

@marcusbeck4656 3 года назад

Can the camera be hardwired?

@ring 3 года назад

Great question, Marcus. While the Spotlight Cam Battery can't be hardwired, we do offer a hardwired version of this device called the Spotlight Cam Mount. You can learn more about this device here: ring.com/products/spotlight-cam-mount.

@XavierFrancisJJ 2 года назад

Hi Ring - The Phillips head screw driver that's included in my package doesn't work with the socket. It's very frustrating because now I have to go to Lowes to buy a special screw head to open it (it's a star head). Why wasn't this included with my order?

@ring 2 года назад

Hi, Lou. Getting your Ring device set up with the proper tools will allow for secure mounting while protecting your home, and we are happy to help. If you have a doorbell with one or two security screws, you can pull out the screwdriver bit from the handle and flip it around; this side will be the star head you need for the security screws. We hope this helps!

@CIO12345 2 года назад

@@ring thank goodness. This should be more clear!

@lorrainechavarria6877 4 года назад

Is the solar panel water proof

@ring 4 года назад

Hey Lorraine! All Ring products are water resistant. Let us know if you have any more questions.

@psiturbo Год назад

video recording????

@paul-ny7qk 2 года назад

How do I attach this to my pebble dash wall?

@ring 2 года назад

Hey Paul. We're happy to answer your questions. We recommend using the provided drill bit to make your holes, then insert wall anchors before installing the screws for this type of wall material. You can learn more about this installation process here: support.ring.com/hc/en-us/articles/115003340986-Ring-Spotlight-Cam-Battery-Installation. Please let us know if you have further questions.

@richardstrauss3782 2 года назад

the spotlight camera be powered by external source with the battery being used?

@merewetherful 4 года назад

I already have the ring door bell 2 with a subscription. Do I have to pay extra on the subscription for this one too?

@girlwholovespink256 4 года назад

Merewetherful no if you're already on the $10.00 a month subscription then you're all set!

@girlwholovespink256 4 года назад

Merewetherful my apologies I just reread. It is 3$ a month. I'm going to sign up for the 100$ annual you're pretty much good to go with that plan. You can also add additional cameras, sensors, etc and it's not extra. You can add as many devices as you want without making the plan higher which is really good. Hey by the way I'm in between Ring doorbell 2 and the pro. How is the doorbell 2 working so far for you

@merewetherful 4 года назад

@@girlwholovespink256 It's quite good. I think it's been great to check the contractors delivering parcels at my door and checking if my parcels are safe.

@patshozo9158 4 года назад

Is there a way to power the camera with an external power source ? I can't see myself climbing a ladder each time the battery runs down....

@ring 4 года назад

Hey Pat, we do offer the Spotlight Cam in a variety of models that include other power source options. Check out our Spotlight Cams here: bit.ly/2QuQoxp.

@benlovesalmat5397 4 года назад

Battery died and now it won’t turn back on ?? Tried resetting it and still nothing

@ring 4 года назад

Hey neighbor, we'd like to ensure your Spotlight Cam is responding properly. Please give us a call and let us know more details about what process you took in order to reset the Cam and we'll be glad to look further into this. Our support team is currently available between 5am and 8pm PDT - find your local number here: ring.com/callus. We're here to help!