How to start a pool service business - How to hire techs 

How to start a pool service business - How to hire techs
How to start a pool service business. In this video Ryan with Pool Rescuers talks about how he hires pool service technicians to join his team. Ryan is shooting this video on a job site for a local pool builder. This is one of the revenue streams Pool Rescuers has set up. Having different areas of which work comes in is a major part of growing your business.
www.poolrescuers.com
The old way of hiring
Ryan explains how hard it is to train new employees for a pool service route. In the past the way Pool Rescuers would hire employees was through growing pains. The company would acquire more service accounts causing more stress on all employees having to pick up the extra work load. At this point that Ryan would start looking for a new employee to service a new route that was formed. The trouble with this way was that it would take a long time to find the right type of person for his business. Once the new employee was found and hired, It would take even more time to train the employee. All while the rest of the techs where under a lot of stress trying to make sure all customers where being taken care of.
Ryan explains, "This was an awful way of bringing on new techs." The issues was when the tech was finally ready for route, some customers had canceled due to the rush of service the techs were performing in order to keep up with their day. So that when the new tech was ready to go out on their own, the new route was a few pools short.
Ryan also explains that this is not a good way to hire and train new techs because it was always rushed. Trying to find a new tech was a rush, training that tech on how pools work was rushed, and even when the tech was on route, they still needed a lot more training.
Mr Miyagi training
This way of training was not working Ryan tried to find a new way of hiring and training new technicians. Ryan calls the the Pool Rescuers Mr Miyagi approach. The idea is simple. When everything is going smoothly and all techs are at a comfortable amount pools, thats when you hire your next tech. Ryan explains that he hires more of a "shop hand" rather than a route tech.
What the shop hand does
The duty of a shop hand is to spend time with everyone involved in the business. Some days this tech will be riding in the truck with a service tech, and the next day with a repair tech. This new tech will spend some time at the shop and doing some of the paper work as well as working on inventory and parts. "Many days the tech will just run parts to guys or help assist on repairs," Ryan explained. "But the shop hand will not have a route to cover on a daily basis."
The better way
This is the way that Ryan at Pool Rescuers hires new employees. This does cause the need to dig into the companies bottom line a little in order to pay this employee, but works a lot better. "The best thing about this way of training is that when someone calls of, quits, or is let go of the company, the shop hand is knowledgeable and ready to go." Ryan says. "This way there is no rushing and we are able to train the tech for a few months, rather than a few weeks, if that.
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