ICE MAKER REPAIR simple and quick 

Thank god for RU-vid and for good people like you, sir! Finding answers from Whirpool is a complete waste of time.

Our Whirlpool ice maker stopped working and this video helped us fix it! We used a hand steamer to melt the ice that was clogging the tube! THANK YOU!!

This video helped me out 💪🏽the hole was frozen so I put hot water into a water gun and shot it inside the hole

I can't thank you enough for this video! I have been struggling with this issue for months and months. Whirlpool wanted to replace the door for > $1000. I originally thought it was a broken wire at the bottom based on other users experiences. I am so glad that it was this easy to resolve.

This man knows his stuff!!!!!!

You sir, are a gentleman and a scholar. I've been fixing things a long time, and I would never have figured this one out. I hate to think how many people have been ripped off on having their ice-maker and/or solenoid replaced, when this was the actual problem.. For those attempting it, I would add that a hair dryer works just fine, and the copper wire, because of its heat conductivity, makes short work of thawing the ice blockage. Mine froze up unexpectedly, and has never done this before. I would add though, my wife had recently placed a jumbo bag of frozen strawberries (football size) on the shelf next to the ice maker. It may even have been in contact with it. I believe this initiated the freeze-up. Now my wife thinks I know what I am doing, which is priceless. Thanks man!

Thanks for this! I’ve had this problem numerous times, and your solution worked. I was able to defrost the line using hot water in a turkey baster.

Best video ever! They all should be this simple. Saved my summer life in México... Thank you, sir!! 🎉

Thank you so much for posting this video. I have the same fridge as you. Mine is a year and nine months old and the ice maker quit making ice a couple of weeks ago. I could hear it going through its cycle, but ice production was almost nil. I took the cover off and saw that the water spout was iced over, so I melted the ice that I could see, but still no ice production. Then I found your video. I did what you said, using a copper wire to melt the ice that was plugging the hole, and that fixed it. I have ice again. Thanks for your help. BTW, great job on recording a view of the hole. It's hard to see it way back up in there, but you got a good shot of it.

We have used your video two times now to fix our icemaker. Sometimes just a hairdryer will clear the ice but on two occasions we have had to use a wire . I used a wire paper clip. This last time the icemaker stopped after we changed the water filter as you mentioned in your video. Your video and explanation were well done.

Thank you. There was definitely ice in that line. Time will tell if that was the issue. I appreciate your clear instructions.

I have to say I am sooo glad you did this video Sir! I showed it to my husband & we did this Last Night & this morning it is WORKING! THANK YOU AGAIN! 😊

Awesome. Fixed it last night and back on business ice making is working this morning. Thank you Sr.

Greatly appreciate you for this video. Looks like I found the fix to my ice maker problem. Thank you!

Thanks for the great video! I have used it three or four times. Seeking a long term solution, I changed the freezer temperature control to "Cold", which is the warmest setting. After about 12 hours, the ice maker fill tube thawed itself out and is now working! Ice cream bars are still solid!

Great instructions. Thanks!

Ice Maker is working!! My Kenmore/Whirlpool Ice Maker stopped making ice at maybe 2 years old. Three or four times it would start working again after a few months and then stop after a week or so. I thought it might be a frozen water supply line and actually pulled out the Ice bucket and blew hot air up into the covered mechanism with a heat gun. After watching your video I am very embarrassed that I didn’t see/know that by removing 4 screws I could expose the entire mechanism and the water supply line! And with the cover off I could see a small amount of ice in the supply line and easily remove the ice. Knowledge is power! Thanks for the info.

This great tip really worked, got my ice maker working again! Thank You!

Thank you. Mine is a wrs588fixz00. I removed the container to clean, dry and it quit making ice. After your video, I found an ice plug. Bit of heat gun action, a few picks on it with narrow steak knife and I got the plug out. With heat gun, apply bit of heat, pause pointing away, bit of direct heat, pause, repeating with a few pokes with a steak knife to work the ice plug. Took me no longer than a couple minutes. Watch the screws. Put a paper towel to catch the screws. Also, the screws are cheap pot metal and will deform easily so be careful. Wipe the container gently before reassembly.

Great Video, mine did the same thing you saved me hours and money, very much appreciated!

Wow! I followed your instructions and sure enough, the hole was frozen. Just put everything back together and fingers crossed that we will get ice again. Thank you!

The video worked for me . Watched it a couple of times then did just as you said and it worked!! Thanks again

Thanks for sharing. The fix worked.

Worked for me. Thanks!

Thank you. I just used this Video and now have a working Ice Maker. I am a happy Girl 🙂

This problem can be caused because the water valve to the ice maker is not shutting off completely. This allows a slow drip at the ice maker which does not flow fast as when it would normally when filling the ice tray. The slow drip can end up freezing in the fill tube.

Exactly the same problem. Thanks!

Worked for me--thanks! Mine is less than a year old and it's the third time. (The first time the dealer came and replaced the ice maker, second time it just started working again magically, third time your fix worked.) Trying to figure out WI lemon laws.

The rotating gear in the bottom of the ice tray wasn’t interlocking tightly with the motor gear in the door…on my Whirlpool fridge. I looked on the Whirlpool site to buy the gear and all they had was the whole ice tray door for some $267.00. So I found a thin washer that fit between the ice tray gear which essentially pushed the upper gear down into the lower gear tightly and it works perfect! Cost me nothing! You only remove the one screw that holds the ice tray cog/gear…remove the gear…install the washer and put the gear/screw back in…easy! Save yourself a chunk of money.

Man I hope that worked! It was definitely blocked with ice. Thank you so much!

THANK YOU SIR! I AM GONNA TRY THIS!

THANK YOU! My fridge just started having this issue, and now I know how to fix it thanks to you :-)

Wow wow wow….you are a saint!

Thank you... worked perfectly... FYI: had to wait awhile., but had ice the next morning!

Thanks so much! I've been looking all over for this info. Don't know if I can get my machine going, but at least I've got a plan now.

Thanks so much! It worked on my 3 year old Maytag with the same type icemaker!

Thank you so much! I just fixed my icemaker in 5 minutes!

Thank you, problem solved thanks to yor video, Merry Xmas!!

Thanks for this video it was very helpful.

Thank you very helpful

I just bought mine today. I had I delivered and it has not made any ice. Switch is on , water was purged in order to remove air. It was delivered and installed. Guy said give it 24 hours. I’m going to have to call Lowe’s back, I also bought 5 year warranty. Thank you for posting this video , I would fix it but it would void the warrant.

I had to stop back by and say this was the exact problem I was having, but I didn't know it until seeing your video. I thawed the part at the top of the door like you said and now.....drum roll please......WE HAVE ICE!!. Thank you for your advice Sir. Cheers

just tried this today we will see.. hopefully this fix works thanks

Yes thats usually the issues.. you may have to replaced the water valve at back that cause this problem. A bad inlet valve solenoid

Thanks for the video! I don't have that exact problem but my ice maker leaks into the ice bin and I end up with a block of ice. I'll use this video to pull the coverr off and check it out.

Replaced both water valves in the back. Definitely not the issue. Save yourself time and just check the wire at bottom of freezer door near the hinge. Black wire tore in half. Exact same thing as my parents whirlpool.

Thank you!!!!

OK, I have the same model and ice stopped a few weeks ago. I was so happy to find this video....tried it this morning BUT of course my luck, still didn't work. Never had a drop of water come out as I put the hot wire in and worked it for a while. Also used a hair dryer for quite a bit. Is it possible that the line is still frozen past the point where I stick the hot wire in? It did feel like the hot wire was going thru ice as I inserted it but it's either still frozen beyond that point, OR it is another issue causing the ice not to work.....just not sure now. Very frustrated.

I thank you. Still a problem looking for a permanent solution. Cleared it out at least 8 times now.

found simple way to fix issue... I had the same problem.. Ice maker not working most of the time... I TURNED THE FREEZER SETTING TO THE WARMEST SETTING... And now its working perfectly. Certainly the temp of the freezer should not be a factor... But it was !!!!

Thank you very much.

I have the same design and it’s only a year old. I’m going to try this. I was going to call a Sears tech but I can do this! I hope it works. Thank you very much for sharing your knowledge.

Thanks for this. Have the same issue with this fridge, will try the foil thing.... How full does your ice bin get? Shouldn't it fill to the stop arm? The highest mine gets is a couple inches from the top of the bin.

Great video, crappily made product. Whirlpool, have a long talk with your engineers & go back to the drawing board & try again.

Do u have the video of you testing the icemaker switch? Mine doing the same exact thing. I have the same style fridge too.

Great video thanks for taking the time. Does that icemaker have some thing that will stop it from making ice once The bin is full? My old icemaker had a wire handle that would flip up as the ice bin filled up

Also, once you unfroze it, how long did it take before you heard it kick on and start making ice? Anyone?

Thx

I never saw a follow up with this. Did your fix actually correct the issue and Ice started being made again? How long did it take to get Ice making again?

I have the same fridge mine is leaking water inside the bucket over the ice and making it one solid piece. Any suggestions?🙏

Identical issue, I’ve become an expert at raking it apart and thawing the tube. Have you come up with any actual fix to prevent the freezing of the water tube? I’ve tried blocking the cold air vent that blows directly into that opening.

Sounds like your inlet valve is trickling water and freezing at the discharge spout. Did this solver your problem?

How long did you have to take the hairdryer to it? Anyone?

Something I also noticed on mine is water was trapped under/behind the grommet of the spout.

I wish this were my problem. I have a different fridge but the exact same icemaker. My tray fills just fine it just wont dump!! Ive already replaced the ice maker itself and yet I have the same issue... the new one filled no problem, but it won't dump the ice! Im starting to think there might be an issue with the switches on the side. Any advice? Edit: i just ohmed the switches on the door itself, and they are good. 0.00 resistance with sound. This is driving me crazy esprciallt after replacing the icemaker as a whole itself. New filter too but the old ice tray filled no problem..

Thanks so much for this. I have a question to see if you have any guidance. The ice maker water hose is cracked right below the door. It makes kind of 90 degree curve to enter below the fridge into the water connector. That 90 degree turn plus the old hose is made the crack, so is leaking. I tried using tape but the pressure when filling ice tray is so strong that keeps leaking. Any idea? Thanks so much!

My Icemaker works but the container won't dispense the ice, we open the door and just take the ice out of the bucket. I believe the part that drives the auger needs to be replaced. Can you show how to do that?

Just found this video and did it. When I took the casing out I found a big hunk of ice and the black hosing was frozen. I just put it all back together. I’ll let you know if I get ice.

This was my issue with my Maytag that is very similar to your setup. I got mine unplugged and it used up again a few days later. I repeated the process a few more times and iced up every time. Any ideas? My filter is new too and flushed. Very odd.

Question, I have the same ice maker, after o take the ice bucket out there is a white cord that has what looks to be a sensor connected to the end dangling down from the ice tray. Do you know what that is and where it should go? Thanks

I have the same model. Our freezer door does not seem to shut as good as I think it should. The freezer door appears to sit slightly higher than the refrigerator side. I can't seem to figure out if there is a way to adjust it. Do you happen to know?

Great video. Will be working on mine tomorrow but your video did not show where and how you positioned the aluminum foil to insulate the area. Would you please share with us where you positioned the aluminum foil and how you secured it. I’ll be anxiously waiting for that bit of info.

mind explaining the aluminum insulator? i've had to make this repair a couple times now...

Brilliant! Thank you! Same design on the KitchenAid model: KRSC503ESS01

Mine did not have the frozen water in the line...The ice maker is a few years old and the motor doesn't even come on. It started not working about when we changed the water filter. Do you think we need a new ice maker or something else?

I have a whirlpool just like. It’s has been a lot of problems

I have the same refrigerator and have had to heat up the frozen water line 6 times now in 2 weeks. Fridge is only 18 months old. I’m at a loss at this point. Have you had more problems since this video and if so have you come up with a permanent fix? Thanks.

THis worked for me but now I find that I have to repeat this every week or so. Is there something that needs to be done to prevent it from freezing up all the time? I am looking for a permanent solution

2 year old kitchenaid/ whirlpool. Same ice maker. wires in freezer lower hinge broke ice stopped working all controls in freezer door wires go in through the bottom hinge with water lines. Super common failure. Check for broken wires. Extended warranty repairman said whole door needed replaced 1200$. Price of door if we had to pay. Warranty company said no won’t repair it and refunded purchase price of refrigerator, Will be buying a different brand and style ice maker.

We have the exact same fridge and I had the exact same issue, my icemaker stopped making ice but dispensed ice we filled in the bucket and would pour water but not make ice. I completed your steps and hopefully it will kick in and save me $130+. How long did it take for you maker to start making again or did it?

My ice make is working but when the ice tray fills I get water spraying into my fresh food side during the fill. It is coming from the meat/veg selector sliding switch on the bottoms left side of the fresh food compartment.... any ideas why?? TIA

This frig was exspensive and I always have issues ice I had to go back to putting ice trays in it again

What’s it mean when the unit is making ice but won’t dispense it? Can hear the motor working but just makes a clunking noise and no ice comes out

After you did this did you hear the water start running into the ice maker after you put everything back together?

My ice maker looks identical to this one. I have a problem with the lever being stuck in the up position preventing the tray to empty. There is nothing in the way of it moving

Did it work?

Ok I tired this and it worked for two to 3 trays of ice and it froze back and stopped making ice again. Any other ideas ?

its a continual process! just keeps freezing up

To follow up and to help others with the same problem where this may not work as it didn’t work for me .I have figured out what the issue is . There are a few possible suspects . I bought this part first , and did not work but can be a problem New W10341320 Refrigerator Water Inlet Valve for Whirlpool replaces WPW10341320 AP6019939 W10341320 PS11753250 by Robertshaw But the part below was the problem. And after quickly replacing it the ice maker is working fine . This part is very easy to install FBA] NEW OEM Produced IMV-8100 WPW10238100 W10498990 for Whirlpool Kenmore Refrigerator Water Inlet Valve by Robertshaw Replacement Part-1 YEAR WARRANTY

What if it’s not frozen, no ice on the hose

Whirpool service sucks too

I hate ice makers. Never had one to work more than 3 to 4 years before problems began.

Hair dryer would have melted the ice. 😂🤷

I just wish my ice arm lever would lower. This refrigerator has been garbage for the 2 years I've owned it. Never again whirlpool

Horrible design. They know it but have no problem racking up service calls instead of telling you this. The water/ice dispenser is terrible too. I regret buying this and it was not cheap.

WHIRLPOOL SUCKS!!!!!!!!!!!!! TRY AND CALL THEM SOMETIME!! WHAT A JOKE ..NO HELP..NO SUPPORT

I used a blow dryer and a chop stick to break the ice on the water tube. Hopefully it works.

ITEM QTY Maytag MSS25C4MGZ03 Icemaker - Genuine OEM new ice machine 69 bucks if it is not this