Installing a Ladera Widespread Bathroom Faucet 

This was extremely helpful as I installed my new Ladera handles and faucet. Thank you for making this video to accompany your product!

Extremely helpful Video, I didn't even bother to read the instructions. I just set up my ipad with this video as I installed the faucet.

This was a great video ! Everything worked on the first try ! Can’t get better then this one !

HERE'S HOW YOU SOLVE THE FAUCET ARROWS CONFUSION: I think this will work every time. This works assuming that you want the knob over the sink when ON and rotated back toward the outside when OFF: Bottom line is that you can, with your mouth, blow air thru the tube and feel if the faucet is open or closed. 1. Take the cold water (blue) faucet assembly and slip the handle on it so that the handle aligns with the direction of the arrow shown on the bottom of the assembly. So that the Handle EXTENDS TOWARD the direction the arrow is pointing. 2. Hold the Cold water (blue) faucet assembly in your left hand out in front of your face with the ARROW pointing UP. (Handle should be pointing UP also.) 3. Pretend you are a fish in the sink water looking up toward the bottom of the handle. The handle should appear to be extending OVER the SINK WATER which we agreed was to be the OPEN position. 4. To verify that it is indeed OPEN, put your mouth on the long tube and blow air into it. Use your free right hand to feel if air is coming out of the short tube. If air does NOT come out, it's closed. Rotate the handle till AIR blows thru and that will be the OPEN position. Remove and replace the handle so that it aligns with the arrow when the air blows thru it. 5. If air comes out, then that is the OPEN position. Turn the handle 90 degrees and blow to verify no air flow, i.e. the CLOSED position. 6. What this tells you is that the ARROW on the bottom of the assemble needs to be installed facing the front of the vanity. WHERE YOU WOULD BE STANDING. I reckon it's a mirror image of this procedure for the Hot water side. Note: If, DURING THIS TEST, you do this and your handle is 90 degrees out of whack, then you just take the handle off and stick it back on 90 degrees corrected. The difference will be caused by whether your handle was twisted to ON or OFF before you got around to doing this. But do all this during the blow test and not after you install it.

Be sure to take clear plastic protectors off the quick connects before trying to connect. They are hard to see. Remove and they will connect easily.

Fittings will not screw into the sink lines at all. The fittings go into the wall supply lines no problem but will not go more then 1 thread before it spots tightening. They're not cross threaded at all they just won't screw in.

1:37 tried it but it won’t click it’s just slide through

Can't get the supply line adapter to go on to the sink's water supply nut. Do I press really hard "Until there is a hard stop?" @2:05 The nut won't screw into the smaller side of the adapter that came with the kit as though it is too short or not fat enough. Ugh. I'm stuck and I have to go back to work tomorrow and it's already 6PM

I did have an issue with the arrows, it is difficult to get the arrows to stay pointed in a certain direction as you are screwing the black plastic nut from below. In the end I had to fiddle with the faucet handles to get them aligned properly, I'm not sure the orientation of the arrows is that important since I had to adjust the handles at the end. The hardest part was removing the old faucet that was very very difficult, i actually was thinking I should have just paid someone since it was so difficult to remove the old faucet fixture. Installing the new faucet is a breeze.

I have a half inch gap between the base of my handles and my countertop. Any suggestions?

What size is the Allen wrench use to tighten the set screw?

0:51 When my handles sit snug on the cartridge, there is a 1/4" gap between the sink and the bottom of the handle. Is there a way to lower/increase the depth of the cartridge housing?

we installed the faucet and it worked great 3days later we can not get any water out of the faucet what went wrong?

How does the trap connect to the tail piece when there is nothing for it to screw into?

This keeps leaking from the drain pipe underneath! I have taken it apart and reinstalled 5 times. Plus I've called your customer support twice.

We installed the handles (red on the left (hot) and blue on the right (cold) in their off position and noticed to get the water to come on they turn out and behind rather than both turning in toward the spicket. Is this normal?

En français svp

The image at :31 is misleading / confusing / incorrect. The dialogue says the arrows should be pointing toward the sink (not the rear wall). You can see in this image the supply lines are on the wall where the arrows are pointing. The narrator says the arrows should be pointing toward the "front edge of the counter" The narrator and the image are contradictory. When I installed this, either the arrows are wrong, the instructions are wrong, or my handles are in the wrong position, because they don't turn the right way. Maybe they were shipped in the "open" position and I need to close the valves before installing the handles. Even if that's the case, this video is still a little misleading about which way the arrows should be pointing.