IS AIR FRANCE REALLY THAT BAD? 

Yes I think you're probably right. I've just seen a French television programme about an AF flight to Japan, where the cabin crew were very professional and at least one of them had taken the trouble to learn Japanese - very impressive, I thought. I also find Roissy a bit difficult to navigate around, but I don't go there very often. I used to fly regularly from Orly to Nice and back and I have always been impressed by the quality of the AF staff both at Orly and especially at Nice, as well as the cabin crew. The son of a friend of mine is an AF long-haul cabin crew member and the last couple of years have been very tough, because of COVID etc. I regularly use the RER B, yes it's true that sometimes there are delays, but it's usually not their fault, but apart from that I don't have any major problems travelling on it. There are now trams that connect with Orly and of course there's OrlyVal which connects with the RER B at Antony which is fast and easy to use. A couple of years ago we took an Air Caraïbes flight to Martinique and the cabin crew, the service and the food were all excellent.

I've had many great interactions with AirFrance crew and I feel that kindness with them pays off. If I want to get some more drinks on a long haul flight, they'll give them to me every time. It doesn't have such a "wow" factor like others but I'm always happy to board your flights.

I need to take a shit

I'd be proud too,quite a history with that airline.My dad actually flew on an Air France Caravelle to French Guyana,my uncle on the first model Airbus(A 300) to Martinique.

I mean AirFrance is the only airline so far which was unable to accept my cards to pay for changing flight dates so they just cancelled it all together. This combined with their website going access denied every 20 minutes

Raul

If you have had the experience, how much difference is there between flying Air France, Lufthansa, and British Airways? My curiosity stems from viewing the "Skytrax" ratings alone. Merry Christmas. As a side note, since you are a travel agent, here is a video not really related to this topic, yet might be interesting to you is on this relatively short video from Wendover Productions called, "The Economics of Airline Class": ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-BzB5xtGGsTc.html Enjoy!

@@Guerry-3 I’ve flown all three. Would put AF first, BA second and LH third. And that is as a Star Alliance (SK) frequent flier lol

@@jatterhog Thank-you.

FYI, it wouldn't surprise me if AF cuts down on it in the long run. The AF/KLM group is only profitable due to KLM, AF generally runs losses. Which is basically the root issue of the divide between the two in upper and lower management - AF is trying to pawn KLM's more profitable lines while pushing the responsibilities onto KLM. KLM on its own can't survive due to scale benefits, but neither can AF due to their financial incompetence.

@@anewx because KLM profitability difference with AF is hugely relying on lower contry and airport taxes. And btw Air France is not losing money anymore, big changes were made a few years ago, sadly Covid didn't help

Sure but even worse is an airline using a new aircraft for the first time, first one off the production line lots of new equipment/systems. A'line very very keen to get the plane in the air so no training. At arrival a'port staff can't open any of the entry/exit doors and cabin crew also can't open any doors. Two hours later technician arrives from another city with special equipment/manual needed to open the doors. Full flight, more aware passengers giving cabin crew, purser and pilots who had come out of the cockpit serious abuse for their failure to open the doors, and abuse for the very dangerous situation - if any problem or forced landing it's imperative to get passengers out as quickly as possible. Meanwhile the naive purser is telling the passengers 'isn't it fun'.

J'adore voler avec Air France et CDG me fascinait, mais j'ai vraiment trouvé ça très intéressant, splendide

Never had a problem at CDG, don't understand why people are bitching that much on this Airport (even if I prefer Orly). To me the worst part is the connexion to Paris (if you don't uber), with crappy suburbs trains going through dark places. Thanks god in 2024 the express train will change this.

Not a nightmare, its easy just follow the signs

It’s actually pretty logical. What is god awful is to get to it by car, or public transport, even for a guy like me that literally grew up next to it and works here. The interior is pretty logical.

“Europeans, still live a better life than in other continents” Hahaha ..what have you been smoking? I want some! You obviously don’t travel much in the world much other than to isolated 3rd world shitholes (which western europe is also becoming.)

I think its part of our "better life" our workers have the right the be grumpy which is good compared the eery smiling mentality of customer is always right

@@HelloOnepiece duh!

You think that Europeans live better life than other continents but you are just as wrong as you are. Asians live far better life than you think. I live in EU btw

@@imagdragon OK which Asia are you we talking about? I have been to 3 one so far, but I still prefer europe tough, ofc not everything is roses and candies here either and occasionally I miss asia

Air France dirty .. Griddy .. arrogant .. twice had bad bad experiance never ever agian.. Turkish airline much much nicer.. good hospitality

@@danhanson-tn3yu ok bg

I remember doing Shanghai Paris in this class. It was ok at first, but for some reason the seats did not bend all the way through and had a little bit of leeway which was fairly annoying to be honest.

haha literally never works with LHR-DXB or viseversa

risky, because if the plane ends up being full you'll be stuck in the worst seat in the row

@@chucklesomeaviation same with any routes to and from India

Better yet, if you’re travelling in a pair and your plane has a blocks of 3 seats, pick the aisle and window seat, less likely someone would chose the middle seat unless the plane is full. Like US airlines tend to overbook flights, so this is not a good strategy if you’re flying with them.

@@magnustan841 I always get revenge, I book the middle seat and the husband and wife - it always is - say Oh, we wanted to sit together. I say fine, I'll take the window seat or stay where I am. The bonus is you certainly won't have to make conversation with the twats who try this stunt

They are horrible compared to what I’m use to .

@@javar888 looks like you have not tried an American airline recently. They are the worst

@@leonidasthermopylae3378 I have actually . I expect zero out of ten , when I get 2/10 service im extatic in their 'cattle cars ' . BUT , look at the service level of USA in general , its very bad and getting worse , much like Canada . I live overseas in SE Asia for business 1/2 the year , so im exposed to the airline culture their ... its really impeccable ! I was flying PAL recently - middle of the road for SE Asia companies . The women are bubbly , funny , good looking , and cant do enough for you . I even got a hand written "things to do list " from the Cabin Attendant from Cebu Pacific , during my down time in Manila City . Just cant beat the service and friendliness of the crew . Opposite of the state-run airline - French Air Canada .

@@javar888 😂

@@javar888 I happen to travel extensively for my work and to take different airlines, American, Europeans and Asian for my work. I can assure you that Air France is far from being the worse. The worst are US airlines when it comes to customer service. I got the feeling sometime that I am eating at a high school canteen at a dive somewhere. Air France is actually ok if not better than other European. Airlines. Asian one being the best, but their operating cost are lower and they can afford to multiple staff.

So do I, do you know any airlines that offer it? AIRFRANCE (sic) certainly don't

Every time I flew with Air France the plane was really clean, I think it’s bc of the clean staff in Colombo and the flight before from the Maldives, after all, a plane is still a plane with their virus and bacteria

It said on the side "For AirFrance" and then the HOP logo. So the airline certainly is owned by AirFrance. And also, Transavia is a Dutch budget airline.

@@JerremyvdH Dude, I said Hop is the regional airline of AirFrance, not the Budget one. Plus Transavia is from the AirFrance-KLM group so it's both dutch and french budget airline :)

@@avia994No, HOP is. Transavia is dutch. Yeah they all form a group, but you would never say that KLM is french…

Usually it's crew who go the extra mile in terms of customer service and learn a few words or sentences of the language of the passengers they're transporting. Just saying.

​@@E59ththis is a very dumb comment, English is required for AF crew

@@LeslieCheung1956 Hun, I work as an on board manager for a major airline. I know what's required of crew, including Air France. And if my crew treated passengers who speak our native language better than those who don't, they'll have some explaining to do. The challenge in this work is communicating with and providing excellent customer service to people you can't communicate with in words because they don't speak your language. Or even a word of English. Going the extra mile means that you, as a flight attendant, learn some words of the country you're flying to. To make passengers feel comfortable and a bit at home. To break the ice. Surprise them in a positive way. It seems like you have no idea what my reply was all about. Everybody in aviation speaks English. It's passengers who often don't. Our job as crew is to take extra steps into passengers' direction. Not the other way around.

@@E59th "if my crew treated passengers who speak our native language better than those who don't" this didn't happen though. You're making shit up.

@@LeslieCheung1956 Never have I said it did. Looks like you are the one making up stuff and putting words in other people's mouths. Do you know the meaning of the word 'if'? Apparently not. 'If' denotes a hypothetical situation. And it was in regard to someone else's comment (which apparently did happen) so if you lack understanding, don't get into a discussion you have trouble grasping.

I always take my own wipes with me just for that very reason

I myself am afraid of all the fuzz and buzz around the airport itself. As soon as I sit in the plane, I calm down and get comfi. It for example helps me watching videos of transit experiences I'm about to have as sort of a preparation for what to expect. Used to take some medication to work around the problem, didn't really help though. The only thing that really helps is preparation, routine and building confidence. Just as you are :-)

dont drink soda and eat heavy food before boarding plane after boarding avoid looking down from window . When plane is climbing you will think its falling but its not, that part is still scary for me .

If someone is afraid of flying, I wouldn’t use videos from AF to make me calm down. Just look how many accidents has happen involving AF

@@herceg6772 what’s AF? sorry, english isn’t my first language :)

@@sofiacorreia206 Air Fr… guess the rest

On a flight from Atlanta to Frankfurt, our aircraft was filling up, when a rather attractive lady was going to sit in my aisle seat (I was at the window). I asked her if she snored when she slept, and that was the end of it. She moved, and I was the only passenger in economy to have all 3 seats to myself. Merry Christmas.

Come on it's French! Everything French sucks. Those people are the most pathetic on earth. Once I told to some French employee "hey you moron come over here", and the guy answered me "sorry Sir but you shouldn't talk this way". Yeah! They were THAT rude! It's insane!

It’s the best airline ever !

@@GALEAZZIJULIEN imao

Your economy food is not something you should be proud of

Because it is a good airline believe me I take their planes often

In my experience, Air France still has a customer service similar to Ryanair.

I am curious why you think CDG is confusing. I'd love it if you could talk about it a bit !

I flew on the 777-200 transatlantic flight. The we most uncomfortable flight in economy. The seats are like rock. The plane panels had duck tape covering them. It was an awful flight. Crew was ok, nothing more or less.

Air France and KLM seem to love their ironing board seats.

🧢

Klm is much worser rude crew and rasists

As crew I would say that it's mainly important to keep watching the cleaners while they are cleaning. Had a flight yesterday from London Heathrow and the cleaners did not clean most of my tray tables. Decided to clean them myself, especially since first impression makes the flight so much easier. Luckily the ground staff we have at LHR is amazing and they helped me cleaning. :-)

@@willemlenteren1485 how many times have you went with KLM because that is not my experience at all. in fact, I think it's one of the airlines with the best cabin crew. 🙂

Several times no it’s far from best crew

@@willemlenteren1485 calling them racist is a wild accusation, you sure it's not your own attitude that made them seem rude to you? Dutch people take no shit, and are very direct which might come off as rude, doesn't mean they are though.

Covid was really tense to both passengers and airlines. I feel lucky had the chance not to fly during this period. Did you fly from/to China? Even worse.