LG WT7060CV Washer Won't Start Button Problem 

You are amazing for posting this! Between your video and Mike’s suggestion of taking a pad from another function gave me the confidence I needed to take this apart and it saved me hundreds! I was having trouble even getting anyone to come out to my house to look at it. I’m replacing my LG set when I move and I don’t want throw money at my machine which is also only about two years old. Thank you, thank you!!!

Thank you for sharing this video. My 2 year old washer wouldn’t turn on. We tried everything but it still wasn’t working. My hubby and I fixed the issue by cutting a piece of metal duct tape and placing it on the back of the start button to improve the conductivity between the start button and the spring; and now it works like brand new. You saved us $, time, and stress.

You are a genius! Thank you for figuring this out and saving me from purchasing another unreliable washer. Seems two years is about the average for this button issue to crop up. Ours is about 2 years old also. This is only the video that provided me with the actual solution. We ruled out the noise filter before trying your solution, and then success!

Just came here to comment since this is the only video related to this anywhere. I had to put a small piece of foil between the spring and TouchPad...works like day 1 again. Thanks for the informative video!

This is a good video. It's the ONLY one that addresses the real problem with these machines. Also applies to other lg and whirlpool machines. I fixed my WT7300 by carefully removing the foam pad with a small plastic pick, and moved one of the other pads from a function that I never use, to the on/off switch. Good job. Thank you.

I have the Turbo Wash model. No button, just a cone shape spring. Small piece of aluminum foil & two-sided tape. Work like a charm. 3 screws on rear. Back cover being off. Remove U-shape plastic trim by releasing plastic tab locks on R side of circuit board, push tab forward. Once you have the two tabs on R side released and pushed forward. From front of washer use SMALL screwdriver to pry plastic trim from front control panel. Being careful not to break any of the 4 tabs. There are 2 more screws under trim to remove. Now remove the dial from panel by pulling VERY hard. Wiggle control panel loose and lay on its face. Remove 1 screw from tin cover around circuit board, and pry the 4 tin tabs loose. Wiggle tin cover loose and remove. Just 5 or 6 plastic tabs to release on circuit board frame and it’s free. Take notice the spring type button doesn’t line up centered to push to start circuit. Making sure your aluminum foil is wide enough. Good luck and don’t break any plastic tabs.😊

Thank you for the tip. Our machine has springs in place of the foam that yours has. I tried stretching out the spring a little in hopes it would make a better connection but didn't help. I folded up a couple strips of tin foil and wrapped over the spring. Worked awesome. Button is very sensitive and works great. Saved us $200!

Worked like a charm. I used regular aluminum foil for a new button to replace the foam buttons of the Power and Start/Stop button. I cut a rectangular piece of aluminum foil, about 7in by 4in. Folded it hot dog style, where the folds were about 1cm in width. So now you have a thicker piece of aluminum foil about 1cm x 7in. Either roll or fold that to get enough thickness to make a snug fit into the button slot, cut off excess aluminum foil. One was a little loose in the button slot, so I cut a real narrow piece of painters tape and wrapped that around the outside, careful to not obstruct the butt-ends where the conductors meet. That made it easy so they fit snug into the button slots, so it didn't require any adhesive. I coupled this video with "Online Appliance Tech"' video for disassembly of LG washer to get to the electronics. Thanks for the video, YouGoogle!!

Engineers got nothing on you, man, you're brilliant! I think the switch is piezoelectric, but the fabric is probably carbon fiber tape, which is conductive should you need to replace it. Really brilliant, thanks! I'm just looking for videos on how to replace the control panel board, but everything helps!

Thanks for confirming. That’s what I was thinking, too. The mistake we made was that we pressed the start button to hard, because the washer wouldn’t turn on at times. We were wondering why it had this problem because back in Seoul we never had an issue with the washer. LG came and found out the machine wasn’t leveled properly when installed by Sears. He said that if not leveled correctly it won’t turn on. Since then we had no issues, but again we pressed the button to hard and the start button stopped working. Others say to replace the expensive parts but my guesses are the foam got squished. We’ll let you know. Thanks so much for posting.

Fantastic. Same issue with our 2022 model. Worked like a charm. Grateful electrician here.

Thanks so much for this. Was just about to go buy another $800 washing machine and found this. I just crammed some toothpicks in with a drop of Elmer's glue to expand the foam. My 1 cent solution. You saved me $799.99. Thanks again.

Thank you so much for this! I popped off the front display as opposed to opening it up. Then removed the foam squares and put aluminum foil in place of foam. Closed it up with double sided mounting tape and voila! My buttons are work again! Thank you thank you thank you!

This was the only video I could find which covered the piezoelectric switch. I only need to fluff up the pad a bit and we were up and running. Thanks.

You can also use metal ducting tape as the button needs a conductive surface. Thanks for a great video.

Thank you so much!! This is a real fix! You ain't lying... it's a piece of junk. You pay a fair amount of money and it goes out in 2 years! Crazy

This helped me big time. Our model is maybe a 2013/14, but looks the same. I took off the back and while i didnt have the foam between the buttons, our button somehow wore down enough it would not hit the switch behind it anymore. We added a dab of hot glue to the back of the button, let it dry, and put it back together. Works every time now. Thanks for this video. I might make my own if i can find the time.

Eventually LG replaced the foam buttons with little spring buttons, yet I still had this problem around the two year mark. Found a fix in comments on another video - a small piece of aluminum foil at the back of the touch button panel to make contact with the spring. Worked for me.

I have the same washing machine same problem thank you very much for the solution.

Thanks! Same for me ! Add a little plastic piece to give more strength to foil/foam button. Problem solved in less than an hour ! You saved me hundreds of dollars! Thanks again!!!

Best video for the power button not working. The type of glue makes a difference. Thanks for making it. I used the wrong glue and it got too hard. For sure that foam got pinched, needs to be reengineered.

Better repair than my PAID best buy tech. I fixed it first try with this video!

Thank you! Exact same thing going on with my washer. I yanked the back off. I could actually see the button so I just squeezed it together and started right up. Dumb button! I did the unplug restart thing for a month and then that quit working too.

Thank you we will be using your advice tonight to fix our buttons

Great video, already replaced the board a couple years ago but now same problem. I tried swapping buttons but didn’t work, the rolled up foil button did. Just matched it size wise to the old foam button.

Definitely going to try this. Thanks for the video.

Great Info! These ideas really work. I made $500 bucks today. Headed to the gun shop to spend the $ I saved.

Great video! Mine is a WT7305 sold 5/27/2021 with the improved springs in place of the foam but the same issue. Waiting for the warranty repair company to come back for the third time. How did you get the bottom of the control board and user interface and the knob off? I don't want to break the clips as they are both new :)

This helped me 100% as well. Thank you

Had the very same issue today. Glad I watched your video...in addition to the LG rusting out at the bleach cup and having to fight LG to get that replaced, the power button also went out. I learned a new obstacle with LG. Make sure your serial number sticker ( which LG strategically places on the side of the machine where, as you might expect, occasionally rubs against things) is protected from wear because get this...if even ONE character is scratched away, that voids their warranty. @#%&!. But...going back to this video...great job! After I got the control panel open, I saw another cluster of the tape covered foam squares. I looked at the front face of the control panel to see what functions they served and to see if I could swap one of those. One of the functions on the control panel is remove wifi start which I'll never use so I just swapped that one for the power button spot. I also added a drop of model glue. I let it set up and tested it several times for proper connectivity and the glue didn't interfere with it so, I popped this thing back together in a few minutes and BAM...back in business.

Have the same problem. Thank you for the video.

Dude, I commend you. That was an amazing explanation! Good job how’s it holding up?

Thank you, thank you, thank you! 😊 I was able to fix my LG washer, yay! I used a pice of foil and it works!

This helped 100% thank you sir!

Thank you for this video! What kind of foam did you use?

Thanks for this. Mine has the updated spring. The "button" on the board is not making electrical contact with the spring that activates the on/off switch. Lengthening the spring made no difference. I drilled a hole through the button in the external face board so I can turn it on by touching the spring with a screwdriver inserted through the hole. Will try ordering a new external face board is $30 directly from LG.

I tried the below methods, but nothing worked. I only have the springs sticking up and I learned later that the spring doesn't fit ring in the center of the start button. It lines up in the center of the square part of the circle of the start button. So, I looked in my parts bin and I found a 3/8 inch wide by 1 inch piece of metal and use double sided tape and installed it in the square part to the center of the circle and it now turns on. One may have to stretch the springs a little for the on button and the start button like I did.

Update on us. It works perfectly again. We leveled ours and it is working at the lightest touch like new. Installation was done incorrectly. Before you call someone do the ThinQ as we did. It helps to diagnose problems. You for sure know it’s not the expensive parts, which the people who looked at it wanted to replace.!!!!!!

just wanted to mention if you don't want to use the foam pad with the strip all I did was folded sections of aluminum foil in layers and glued them on top of each other, and then on the control panel side has super glued a couple more layers of aluminum foil together until I got the right thickness to where they were touch each other when you push on the control panel. Works perfectly.

Thank you for making this video. Repair guy wanted to replace the control panel for $490 then I remembered this video and decided to give it a try. BINGO!

YOU THE MAN!

Thanks for the tip and what exactly is the name of the special foam again?

Best video for diagnosis

So I’m trying to get mine apart like yours. I took out the 5 screws on the back and I can get it to pull up a little but I can’t get it the whole way off. Any tips?

How do you take that cover off to get to the board?

Thank you so much! Now I have to go tear this LG apart!

You are awesome thank you for the help

This was great! I noticed on mine that the foam button looked burned out, whereas all the other buttons look new. Also, on the panel where this burned out button is, there are some black marks as if a spark or something happened. I think I need to replace the "piezo tape" that wraps around the foam. Any tips on where to go from here?

Just has a repairman here. LG WT7305CW. He says LG has a newer front display panel (the part you actually touch to operate the buttons). It's thinner, so will contact the foam better.

How did you get the knob off?

How do I remove the touch panel from the display board? I mean to replace the foam. I’ve taken the outside panel off and the silver cover in the back it’s just propping it open. I don’t want to break it

My washing machine is starting to do this too. It is less than 2 years old. After 8 months I had the bottom hose start leaking. I called LG and went back and forth as they accuse me of customer neglect. How it could be neglect when it was from the hose rubbing back and forth with the friction causing the hole to form. I ended up just fixing it myself even though it was under warranty. Now the start button is acting up too. I will never ever buy or recommend an LG product again.

What is the name of the fabric and where do you get that? Thank you for the video

How’d you get the front knob off? It seems mine is getting in the way so I cannot access the display panel

We are experiencing the same problem and want to try your suggestions but we are not able to remove the back panel. There only seems to be 3 screws which we removed but can’t get it to come off. Any advice?

Same Issue with the spring style buttons. Small piece of aluminum foil worked perfect.

i’m having this same issue. i removed the top part of the washer but the control board is in the way of the buttons, how were you able to separate the control board from the top of the washer?

Where did you get the electric fabric?

Does anyone know if these pads can be purchased and if so what is the part number?

Thank you!

Mine just came out of warranty and did the same thing! Screw those clips for the front! Never would buy an LG again. This is my 3rd problem with all of my LG products. My Samsung ones in my last house never had an issue for over 2 years.

Same problem with a less than 2 year old dryer that is the companion to this washer. Word spread to LG repairmen b/c he knew the moment he walked into my house what the problem was. Use the wifi option in case it breaks again you can bypass using the panel

Got the top off, couldn’t get the computer board out. So I put it back together and cut out the on/off circle on the front panel. Now I push on the spring and it works!

I am just looking at to buy the replacement foam on eBay. They come in different sizes. Mine on off button works. Some of the other buttons don't work. Will chewing gum wrap foil work?

And also for saving me money thank you

He is right you are gonna tear them tabs up pretty bad but there’s a few screws to hold it all back together. I have had mine apart several times self diagnosing which is sad for a less than two year old appliance 😢 Also it seems Lg created many holes for screws they didn’t install. Samsung shouldn’t make microwaves and Lg should improve their washing machine button system.

Link to buy that type of tape or fabric tape??? Please

how did you take off the control panel im having trouble

Is it easy to take the control panel off? With our machine the power button has gone out on us less than a year into ownership. We are not happy at all. But this seems like an easy fix. Going to give this a try.

thank you that is the same problem that I have

Mine has just begun to do the same thing. Where do u live? I need mine fixed.

Thank you I will try in my moms washers

I used the toothpick solution for my foam pad squish problem. Thank you. You could make the video better by showing disassembly of the control panel covers.

Does it have to be a specific type of foam?

How the heck do you get the control board off those tabs?

How do you get the selector knob off?

Thank you thank you THANK YOU!!

How do you take the control panel apart

Thanks … same problem here .. about to tear mine apart.

How do you get the foam plug out? I tugged on it a bit but am afraid of tearing it in two.

Mine is not very old. Instead of foam, they have Springs now! I can touch the springs and everything works fine. I put it back together and it doesn't recognize my touch! Can the membrane on the cover go bad?

Thank you

I’ve had mine for 7 months and it won’t power on. I’m patiently waiting for Lg to call me but yeah. No luck

Mine broke 4 months in. Wish I saw this before the purchase.

My start button works fine but doesn’t trigger the lid to lock. It just beeps. Any ideas??

Thank you for sharing, foam failure , no power, LG needs to have a class action lawsuit so I can get my 10 dollars, but maybe that will stop them from making $hit.

How did you get the face off to that point ?

What about front load

Hey Will Ferrell looks just like you ! Thanks for the common sense fix.

yea finally took mine apart, a wt7300cw and the i was turning it on without even making contact with the foam, like just hovered over it, don't know why the button had to be so wacky, but i don't have glue so I'll prolly do something with tinfoil

My top control panel won’t come off. I’ve checked for all the screws. You don’t get it. 😭

I think the tape is just makes the foam firm and doesn't allow the pin of the switch to puncture the foam and stop working extending their life. So, any tape would work. Still great advice though. Thanks

Same problem with my, lest a 5 year,

So what I did was use one of the foam buttons from another button that is never used. Which for us was the child lock out button, On the bottom right. I pulled it out in one piece and the bottom of the foam was still sticky. So I placed it right on top of existing button. It stuck so I tested it few times and it worked fine. Then I put the front cover back on and tested it again. And again it worked fine. I buttoned the rest up and I was done. So far so good.

Just wanted to give an update on our LG top load. The foam is NOT squished. Everyone who is deeply concerned in fixing this problem should listen!!!!!! Get a water scale and LEVEL your washer correctly. On the bottom are extra feet to help with that. Adjust them according to the leveling device you use. Once leveled the start button should work fine. DONT waist your money and listen to people who replace parts, and tell you this is a common issue with LG washers. Don’t throw out your machine, get it done by yourself!!!!! That’s about the only thing to do once in a while. We have no issues.

a lg service guys replaced the board still same problem , I have the warranty and not doing me any good . They keep sending repair guy same thing . What a mistake buying from rc willeys

It didn’t work for me 😢

I can't take my board apart😢

How'd ubget the mask off?

My buttons were different. They had springs. I changed the motherboard