I really appreciate tutorials like this. I have two nit-picks to suggest. For those who have never done faucet changing before, please remind them to turn the water off below the sink before beginning. Secondly, I highly suggest pulling the lever to stop the sink up before beginning any sink project. Any tiny screw or tid-bit will certainly find its way to the drain if given half a chance when dropped!
Good job. Good Detail. Two suggestions. Make sure to suggest they turn off the water supply valves first. Also, a good idea to close the popup drain so you can't loose the screw or washer down the drain, into the trap below. Thanks.
It's important to NOT reinstall the tiny metal washer over the stem before you seat the cartridge all the way down. Why? Because if the washer is in place, the plastic "tool" for removing/inserting will not go far enough onto the stem to be able to press the cartridge all the way to the bottom -- the stem itself bottoms out early.
Yes .. thank you for this video !!! And be careful with the directions that come with the replacement cartridge !! ..I made the mistake of twisting the last piece of the disassembly before pulling the copper retaining pin !!!! It looked like this was a necessary step when following the directions … it WASN’T !!!!!
Very Helpful instructions! Plus the tip to call Moen for the replacement cartridges is greatly appreciated. Just repaired all 3 of my bathroom sinks. Went extremely smooth.
This video was really helpful. I couldn't reassemble the faucet to get the lifting handle under the plastic ring until I watched you video. Simple but frustrating. Ours is also 20 years old but needed some lube, not the cartridge, yet.
Thank you as well for this video! It was perfect. Supported my fix, cost me $29 for the part and saved me $350 for a high robbery plumber :-) ... Thanks!!!
Excellent tutorial! You saved me a lot of heartache, especially after trying to figure out the pictograph instructions that came with the cartridge. Thank you!!!
Your Video was superb!! All the needed details were thoroughly explained with extra emphasis on challenging steps. Getting the old cartridge out was extremely difficult. On mine the two rubber covers at the bottom of old cartridge disloged and make the extraction all most impossible. With some time I came back to the project and used some leverage to remove the old cartridge. After that the process went fairly smooth. Thanks alot for the video, it made this project possible.
Thank you very much for the video. Just changed the cartridge in my Daughters bathroom and it was pretty easy with your step by step instructions. 🙏🏻🙏🏻
Thanks so much. A very detailed how-to repair video. BTW, Moen currently provides a free replacement kit(4 “O” rings and 2 plastic shields w/ lubricant) for the 1225 cartridge). No complete replacement, so don’t discard the old cartridge. FYI.
Had problems reinserting pin into new cartridge. Turns out the black rubber off the bottom of the old cartridge tore off inside the faucet itself and prevented new cartridge from being fully seated. I pulled out bits of rubber and then the pin engaged. Whew. I’ll try to include a picture. Thanks for your help.
Thank you, your video was a huge help and we were able to replace cartridges in two of our 20+ year Moen faucets, we really appreciated your step by step detailed instructions. I agree with other the other comments, Moen's customer service is top notch, we had a few pieces that were damaged, they sent us replacement parts and cartridges within a week from calling. Our only problem we ran into during the replacement process was that the screw that went into the cartridge would just not come out, no matter what we tried, in both cases we had to drill out the screw. Everything else was exactly how you showed in your video.
Thanks for the video, helped a lot. Though my set screw looks like a security screw, was able to get it off. And I had to buy the puller they sell, no way that old cartridge was coming out with just vise grips. I have 3 more of the same faucets in my hose so will keep it for when they need replacement.
Thank you for this video. I completed the job and the drip is gone, but the cold water side is now barely above a trickle. Both valves under the sink are fully open so that is not the cause. Any thoughts on what the issue could be?
You may have the cartridge slightly misaligned go to approximately 11:45 in the vid to see the holes in the cartridge. You may need to twist it so that the bottom holes will align and let in the correct amount of water
Thank you for your very clear, detailed instructions! Do you happen to know this faucet model name? I think my parents have the same model and I can't find the name of it.
No I don’t know the name but if you call Moen customer service they’ll be able to help you. I found them to be very helpful. While on the phone with them I was able to text pictures and get help. Good luck with your repair
Great video, very well done. Only snag, I installed the cart the direction you did, and my hot and cold are reversed. I don't have time to go back into it, so, II will deal with it until I have time for a do-0ver.
I’m not sure but if it just spins the threads may be stripped so that it “won’t move up” other than that I don’t know. You can call Moen I’ve found them to be very helpful, good luck
Thank you so much!! Thank you for going into the little details and giving tips about problems/challenges we might encounter while going through the steps. We successfully fixed our leaky faucet. Thanks again!
@@EveryBladeOfGrass1 issue: after reassembly. water comes from the tap even though it is the off position. where did i go wrong? i mean beside being a dummy
@@retiredluvit4100 you may have the holes at the bottom of the cartridge misaligned go to 11:30 or so in the vid to reference what that is hopefully that is all it is
@@EveryBladeOfGrass1 Yeah. I gave up and replaced the whole thing. It's been there since the mid-90s, so it's had a good run. Thanks for the great video and response!
Having difficulty reinserting the retainer clip. Can't line up through the white plastic piece and the faucet body. Any suggestions to align the retainer clip?
The only thing I can say is sometimes it can be a little fiddly to get the cartridge aligned correctly. You may need to twist the cartridge a little to the left, or to the right, so that the retaining clip will be able to line up again. Sorry you had difficulty. Hope this helps
Great video. Funny, I tried calling Moen here in Ontario, Canada in 2021 when Home Depot opened up again and I could not get through to any customer service at Moen. I hope things have changed since then.
I recently sent Moen a photograph of our tap and they sent me the cartridge...sad I had to wait for the pandemic to be over to get that...oh well. Thank you for your very helpful video...hubby and I got through it without a fight! ;)@@EveryBladeOfGrass1
Thank you for the video. A problem I can't resolve is that the lever keeps on going down on its own and turning off the water. It only stays up when all the way to the left for maximum hot water or all the way to the right. Have you seen this problem? And it has happened twice even when replacing all the interior elements.
@EveryBladeOfGrass1 ended your having to buy a new tap, after 15 yrs the cartridge was just to seized to come out. Spent 2 hrs fighting to remove it, till this man had to throw the towel in and admit defeat and buy a new one. Oh well try to save money and ended up spending more. Can't win them all. Anyway good video either way, take care and hope others have better luck than I did.
Well, huge thanks to the video maker, I followed all the steps but I did not have the new cartridge...so, I cleaned up everything and when I put all back together the drip was gone! Luckily, my issue was lack of maintenance and some parts that were loose. And on top my wife now thinks I am a genius - my last home repair did not go too well; I needed this.
