Oh so sorry for your computer debacles. It is just maddeningly frustrating. Congrats on keeping your wits about you and not firing a cannon in the general direction of HP headquarters. Love the top you’re wearing!
Can’t wait to see your brother’s face when he opens his gift. He will be so excited. A treasure from his sister to use and to keep! Good luck with your computers! Hope you find one that will work. Big hugs! 🌷🦜🤗💕
I love your blouse. It looks so nice on you. Hope you can get your old laptop up and running. Computers can be such a pain. We are an Apple/Mac family so our dealings have always been with them. We always get American techs. We have an old flip cell phone with Verizon. We spent 22 hours on the phone with people for whom English is a second language. They didn’t know what they were talking about. We thought they had the worst customer service ever but maybe HP has topped them. Yeah for that price I would get a new laptop before I gave them more money and it wouldn’t be an HP. Gee wiz, they are ridiculous. Can’t wait to see the finished quilt.
You have me laughing again, Joy. You are so much fun to watch-and I do learn a lot from you-and I’m entertained on top of that. 🌺🤗😂 I’ve been down that road with the tech people. 🤪😜🤨 I really do feel for you there. It’s not fun, that is for sure. Enjoy seeing your brother. He’ll be delighted, I’m sure.
Time to switch on over to a Mac. It cost a lot more but so much better not having to deal with windows based computers. I have never looked back. Anytime I have called Apple I have had great service to!
Joy, buy an Apple. That is what all the artsy people like graphic designers use. Most of the designers at Microsoft use Macs. But because you make videos do not buy one straight from the store. You need to call in and get them to make you one to fit your needs. Also, try putting your videos on a hard drive separate from your computer after you have uploaded it to RU-vid. My kids put all my grandkids' videos and photos on a separate hard drive because otherwise they take up too much room.
Wow that is terrible customer service, I know exactly what you mean they are terrible. You were very patient, I don't know if I would of had that much patience, but hopefully you are able to get it fixed somehow. I real love this tope on you , especially the color.
I only use my iPad and iPhone, so far, for my videos. I did tape one with my other tablet but I just don’t like the operating system of the tablet. I wonder if you could upload your videos onto your phone into a editing app. We are super blessed to have a friend who is a smart and honest computer repairman. It is darn frustrating to be so dependent on technology and it not work, and not be able to solve. I downloaded a free app called iMovie, I imagine there is something similar for Android.
I don’t keep anything on my computer, everything on external hard drives. That way, it doesn’t matter what happens to the computer, you still have your information.
I use Elements on iMac. I grew up with Apple computers and never had issues other than aging. Do look around on reviews for editing. I have access to free software downloads and help from campus so could be biased.. If you go to apple store ask and ask sales people about your needs. So many gamers and content creators use apple so dont know why bad.
Did you ask to talk to a superintendent. That is a shame. I feel for you, its frustrating. Can you tell me about using a serger, you are so knowledge on sewing. I got the one that Becky has she said by the one for 199. at walmart. I picked it up tonight. Its in the car till tomorrow its raining and my husband will have to bring it in. Walmart just had the polyester cone thread so I didn't get any . Have you used poly thread and could you do a video on showing how to use one. I got the 1034 D Brother. Thanks Joy I love your video's. Is your husband going to be able to fix your computer? I hope so.
I did ask. I started with Emma. She told me her boss was "Saqib". He was the horrible one that kept lying to me. They both were in my computer too. Makes me very nervous as I have no idea WHAT they are doing to it.
so funny about calling HP. Ihave a newer HP, have web support with the Best Buy tekkies . Thank God so far they've helped me. At my last job which I retired from from a major bank, anytime we had a computer problem, we had to call the help line which was in the Philippines. A lot of the time they were reading from a manual. We always loved it when something major happened because we knew we'd get a local guy. We called it the helpless line, LOL.
I should have known better. Bought two Envy's in a few weeks and neither one worked right. Then I bought the more expensive Spectre. You just don't know what you don't know.
I'm just wondering you've talked to three men on the phone all Indian accent did you ever talk to a English-speaking person because if you didn't I believe they were trying to scam you but you were so angry thank goodness that you just said no thank you and you hung up on them they will keep on calling you and calling you for days that's what they did to you they're in no hurry to take your money long as they got you hooked that was so good joy that you hung up on them good job👍🏻👍🏻👍🏻👍🏻👏👏👏👏
Oh, I forgot to tell you we buy our apples from Apple refurbished. Cost less and have same warranty as new. Apple tech told my husband that’s how she buys hers too. My husband told me to tell you that😉
Apple all the way! $4k and worth every penny for a computer that always works. 35 years as a software engineer have given me emotional issues with junk software like Microsoft who have NEVER cared about QUALITY. Get an Apple and you'll never have a problem, except for Microsoft Office or some other software stolen from good companies over the years. This is not slander. It is true! Get an Apple and be forever happy! p.s. Love my Reliable ironing system and Reliable ironing board!
Joy, just buy a Mac. They cost more to buy, but they last and don't give trouble. I'm using one that I bought in 2013, and it runs great. My husband is using one of the same age, and my son took an old one I had that I got in 2006, and it's still working fine.
Tech-guy in our house says Apple hands down. We never have any of these issues and we upload a lot of videos. The editing software is already loading on the computer and no extra cost!
I can't get PhotoShop on Mac except for a subscription. My daughter has a Mac and she has to pay monthly forever for her PhotoShop software. Way more expensive that way. I know everyone loves their Apples.
I'm looking forward to your review of today's Church sermon. I watch RU-vid instead of TV and enjoy you and all the sewing channels. Thank you so much for sharing.
Sorry to hear about your computer problems, Joy. It is so frustrating to spend that much money on what has become a necessary device these days, to have them die in such a short time. I owned three HP laptops, and each one never lasted more than two years before it was dead. The first one died with two full semesters of college coursework in it. After the last one, my sweet husband let me pick out a MacBook Pro 13" for Christmas and it is like night and day to what I dealt with previously. They are a bit more pricey, but you definitely get what you pay for with the Apple products and their customer support.
I wish they would allow the software that PC's can get. My daughter has a Mac and has to pay a monthly subscription forever for PhotoShop. I suppose there is something else available for her, but I don't know about it. I have an Ipad and an Iphone. Guess the Apple would fit right in.
I really like your top, I bought some of that fabric, too, but haven’t sewed it yet. Today would have been my 42nd Anniversary, but he passed 10 years ago. I have remarried, but I’m always a little blue on the 30th. I’m sorry about all your computer woes, it really is frustrating!
Love the blue fabric and you look lovely in it! I am an Apple Computer girl for sure...taught school for 40 years and once computers made their appearance, it was always Apple. Several years ago I made the comment that I liked the look of a Surface tablet and my husband got me one....Oh My Heavenly Days!! I spent hours and hours in TEARS, feeling like an absolute idiot trying to figure it out. NO direction book, or any guide lines...I had to find videos (taught by 12 year olds, I swear) to figure out all the "hidden" keys, swipes, etc. One day I said, "I can teach kids to read but I can't do Windows 8" Not long after that Windows 8 was gone because no one liked it, and they wanted $300 to install the new version on my year old tablet....nope. I bought an Apple!!
Joy, my suggestion is to toss that HP computer. I had problems with my HP and after multiple calls and hours on the phone I bought a Acer computer. I also wrote to HP’s president and was told tough luck. Their printers are great but their computers are terrible. If you can afford it buy an IMac apple is made for making videos. Good luck. I love your videos
I have never heard of "Acer". My husband is STILL trying to get that HP to come back to life. He did get it to come on again, but that is about it. I will probably get a Dell because Mac's have to have a subscription for PhotoShop. We have had Dells at our stores forever, and they have been very reliable. Thanks for the nice comment!
About computers Joy==you gotta get Apple!. I used to use PC, and my boys all used Apple, oh Mom you must get Apple. So after my Dell died completely, I got Apple laptop. I will never have anything but Apple, so easy and user friendly and it does not stop, shut down. For past 20 years, some form of Apple and all other Apple products, love them. I buy my 3 grandkids all their phones and computers, oldest is first year college and got her Macbook Pro. Wonderful.
That was terrible for you Joy, that was the hp headquarters. We are lucky, we have a good friend that works on computers for a living and he will put used parts on ours. When the electric goes off and on it ruined the hard drive in my lap top? I try to remember during a storm to unplug them. I don't leave sewing machines even plugged in. I hope your husband fixed yours.
Boo hoo that your laptop died. I get mine at Costco...more computer for less money. Love your blouse and glad you're getting a new roof. Thanks for the new FBA tip. I'll go check her video out.
I have a Dell and very happy with it. It was $399 about 6 years ago but I think they still run around that price. I bought it for just this. Surfing the net and recipes, garden video's, and quilting. Never have tried editing anything though so I don't know about that. Love that top! I know your brother is going to be so pleased with his quilt!
Joy, did you know???....that if you say you want to speak to someone in America, by law, they have to transfer you. Places like that use a call center in other countries. I had the same issue with my HP and never again!
So sorry that you are having so much trouble. With the laptops. You were so patient with HP. You should right to HP headquarters about their terrible costumer service.
We all get the same crap with these foreign so called help people. We understand your aggravation, believe me. Those towers are external memory and buy Dell, much better all the way around
Hi Joy sorry about your computer! Don’t let them make you lose your religion😄 I hate we can't see your pants video tutorial maybe another time Joy. That computer guy is a joke ☕️
Computers! Been there and done that! I just bet they are laughing out of their chairs at us! I would try to make them laugh at the whole situation but they acted as if I was the one who was crazy.
