Philips Sonicare DiamondClean /no vibrations/ opening and repair 

You Sir just saved me $200! I am a 25 year old woman and would have never believed that I can repair my electric toothbrush myself. But with your guidance I made it. Thank you so so much!!

Thank you so much for this. I used a business card folded to set the gap and it works much better now.

Amazing demonstration of how to get out the inner unit effectively and without important damage👏🏼 thank you!

Thank you very much for this! My Sonicare was exhibiting the same issues, probably the result of dropping it... previously Philips replaced it under warranty but several years later it happened again out of warranty, your video was the most helpful resource I found on how to repair it. A few notes that might help others: - I couldn't find anything plastic to remove the bottom cap so I used a flat head screwdriver, it made a few small indents on the cap but worked OK. Prising this bit off is quite hard so keep at it, you can apply quite a lot of pressure with the adjustable wrench to get a decent amount of opening. - I found it really tricky to work out how to open the plastic grips that hold the internals in, none of the descriptions online were that helpful. The trick to know is that these plastic catches can be pulled away from the outer case towards the internals. I found using a flat head screwdriver against the bottom of the catch (which you can see on the left and right of the internals if you look inside with a torch), nudging it towards the internals until it pops out worked best. It's still a bit fiddly though. Just keep in mind you want to pull the catches "inwards" (towards the internals) until they disconnect from the outer casing. - I managed to snap one of the plastic teeth that holds the circuit board of the bottom bit on to the top bit, so it wouldn't snap back into place properly. I ended up using Blutack to stick it in place. The correct alignment of the circuit board is so that you can see only the top "hole" on the metal frame underneath, the two T shaped bits should be totally covered as this is where it slides on. If you do the same and get the alignment wrong, it won't work when you put it back together as the switch is misaligned. - My magnets were stuck together when I opened it. You need to prise them apart with a flat head screwdriver. It feels hard to do because they are magnetically attracted but you can do it with a bit of force! - The first time I fixed it, I used two bits of thin plastic from some packaging to space out the magnets. This worked quite well, but I could still feel the handle itself vibrating somewhat and it didn't feel quite as powerful as I remember it originally being. - I also noticed that the seal was totally rotted away, which had caused a bit of damage already in that a couple of the "mode" lights don't work any more due to corrosion, so I put it back together, used a rubber band tightly wrapped around the shaft as a temporary seal, and ordered a new seal from eBay. You want a mk2 seal. Search for something like "PHILIPS SONICARE WATERPROOF shaft seal rings MK2 HX6730 HX6511 SPARE REPAIR UK" - The second time I fixed it, I used three bits of the thin plastic to space it out. This works much better. - The second time, I also managed to snap the thin wires connecting the two parts :( Be careful with these as they are only soldered on and if you move them too much, they'll snap. I was able to solder them back on without too much trouble (and I'm rubbish at soldering), so don't worry too much if this happens, but do try to avoid it! Anyway, my Sonicare is back to full health and all sealed up now, and if I drop it again, I'll know what to do. Thanks for the video and for saving me £100!

Thank you so much, you just saved me from having to buy a new one since mine was 6 months out of warranty! Taking it apart was annoying, but following your instructions helped a lot!

This was the video I needed to fix my toothbrush! Thanks for saving me from buying a new one.

You just saved me $100. I followed your instructions and my Sonicare was suffering from the same magnet touching the electromagnet. Thank you very much!

Worked a treat. Thanks for the tutorial. Saved me buying a new brush.

Thank you Lets Fix it Garage for fixing it for me! Your service was excellent and you saved me from buying a new toothbrush!

I fixed a Sonicare toothbrush thanks to you. Appreciate the time and effort you went through to make this video

I was skeptical at first but this actually worked thank you!

Wow great. the toothbrush warranty ended 2 weeks ago. thanks to this guide I fixed it. thank you

Thank you! this was the ONLY video that clearly explained and visually showed how to fix the problems. Direct, to the point, no nonsense and useless talk, very easy to follow. Now the toothbrush works perfect. Keep up the good work and thanks again!

Worked for me! My brush would vibrate very weak unless you bent the tip towards the bristles. This fix made it full strength. Thanks for posting!

Good video. As soon as you moved beyond the obvious screw at the top (which everyone immediately gravitates to as if they were first one to see it and just possibly found a cure for cancer; and which has never worked for me, btw), I knew you had some worthwhile insight. Your fix worked for me and now my toothbrush is quiet again. Thank you!

I discovered that if you have a rubber tip air gun nozzle, you can blow compressed air in the center hole to get it open. Depending how good of seal you have you wont need to use channel locks. I usually can get it to pop right off. It takes all the anxiety away from potentially damaging the the toothbrush. I hope this helps. Your videos are the best, extremely informative and in depth. Your the only one I've found putting out this level of content. Thank you for all your hard work and keep it coming. You helped me fix my Sonicare in less then a half-hour and saved me a lot of money in the process.

Thank you sooo much 😫 I honestly couldn’t afford to replace this brush and a manual brush just doesn’t cut it. I really appreciate you taking time to make this video. You did great, was straight to the point and walked me through everything. Thank you again. 🙏🏽

I was just getting ready to buy another tooth brush when I stumbled onto your video. You describe my problem exactly and I am going to try to fix mine. Thank You!

Thank you thank you! I had a new tooth brush and after 3 months it stopped working. Was ready to try to return it but saw this. It worked great. I did crack the bottom base a little but your instructions were perfect. Thank you!! 👍🏼⭐️🇺🇸

Many thanks! I had written my toothbrush off for dead, but it's back in business. This fix worked perfectly. I really appreciate the video.. and the clean teerh.

This worked perfectly. Working as new. I noticed the “head” was a bit wobbly but tightening the screw near the head fixed that too.

Thanks for the tutorial - the tip of the inner part was loose and made a lot of noise. Just needed to tighten a little screw and works like new again.

Can't thank you enough for your tuts, just fixed my daughter's toothbrush. Bravo, thank you again your instruction were by far the best on youtube that I could find.

Wow, this video allowed me to fix my Sonicare brush in about ten minutes. I always thought the armature was bent and was fighting with it for a while - I didn't realize the magnet gap was the entire problem! Thank you so much!

Thanks for the video, saved myself 200 bucks. Diamond clean has been going strong 4 years now and all it needed was to tighten the shaft screw.

Brilliant guide, thank you, saved me getting a new one, all that was wrong was a loose screw!!!

Thanks! I fixed 3 brushes in one go. They all work again, all had the same problem.

Thank u. This helped. I was starting to regret paying $300 for a tooth brush, but I just fixed it

Lets Fix It Garage, thank you so much for this video! Worked just perfectly, fixed my Philips Sonicare DiamondClean in no time thanks to your expertise. Saved me a lot of bucks to buy a a new toothbrush ;)

Excellent video. It may seem intimidating, but follow step by step and your toothbrush will be fixed. Thanks for the video!

Perfectly explained. Thank you so much! My toothbrush feels brand new now 😊

This worked for my toothbrush! Thank you so much!

THANKS!!! This saved me 100€ for a new toothbrush! My brush dropped and didn´t work any longer, but now it works again! Thank you! The only thing I did different is the removal of the bottom plate. I glued with a glue gun a stick of hot glue to it and just pulled it of. I saw that in another video, and it worked well.

These toothbrush handles are poorly built. But I managed to fix my (third) Sonicare thanks to this tutorial. Grüße aus Kanada !

Worked. Just really difficult to execute. But now my toothbrush works like brand new again!

Great video, I followed these steps and fixed mine - saved me £100, thanks!!

Thank you. I could be able to fix mine following you. Taking out the inner unit was hardest. Use some spacers at both wide sides.

Many thanks for your video. I successfully opened my sonicare, and repaired the excessive vibration of the head. You saved me having to buying

I followed instructions here and fixed mine. It took me some time to find click points inside the brush, it worked.

This video helped me get my toothbrush working again. Many thanks!!!

Amazing! My toothbrush is buzzing like new😃🦷You saved my brush...and my teeth! Thank you! God bless you😇

Thank you! Fixed 2 brushes in about 15 min! Saved one that was already in the trash bag :D

Thanks!!!! Great video. Fixed my problem perfectly. Hardest part was releasing the unit itself from the case. Now that I’ve had it out I can see where the clips inside actually are. Much appreciated!

Haha. I used the plastic from the new sonicare that my wife bought to set the gap on the broken one. Now it’s fixed. Thank you

Good man! This helped me a lot! My beloved t-brush is now fixed! Thanks a million!

Thank you so much, I wrote this toothbrush off 2 yrs ago and finally thought to RU-vid how to fix it!!! I'm so excited to have it back!

Thanks, man! It really works. This video helped me a lot. My problem was that the toothbrush suddenly started to work less well. A quick search for information and I found you. I'll recommend it!

Many thanks! The most important was to unscrue two scrues and move eletro magned farther to magnet. Now working nicely, eventhow is 5 year old.

thank you for sharing your skills! my toothbrush was a little different (sonicare protective clean) and your steps still helped with me tightening the head piece. I appreciate you!

This video is a godsend. Thank you sooo much. We got the two pack from Costco and both were nearing the end of its life (or so we thought). Watched the video, and it looks like we have 2 brand new toothbrushes!

That. Was. Perfect. Used an old plastic collar stay as a spacer. Thank you!

Thanks so much, was just about to buy a new brush but was able to follow your instructions and detach the magnet. Like brand new now.

I had to watch three of your videos because there were a few different issues (with me, not the toothbrush), and it probably took me entirely too long, but I fixed my toothbrush!! Putting the small piece of plastic under the magnet worked perfectly. Thank you so much!

Thank you for this. Mine wasn't losing power but it was noisy. I think it was from dropping it on the head too many times. I increased the space between the magnet and the electromagnet and that metal tab stopped vibrating loudly which was the same sound you had at the end of the video. I ended up maxing out the distance and it worked no problem.

Thank you!! I repaired the Sonicare and it works wonderful again - great !!!

Thank you for helping me fix my toothbrush. It would have been a complete waste to throw away a perfectly good toothbrush that only needed a small fix. I sent your video to Philips customer care who said they cannot fix the toothbrush for me because of hygiene reasons.

Thank you, man. I've saved me from ditching a perfectly repairable toothbrush. One remark - I'd put threadlocker not only to the threads but also between the screw head and the metal casing to prevent the electromagnet slipping. In fact I did so when fixing my toothbrush.

This is awesome, I was able to fix my Sonicare FlexCare HX6970 using this! The hardest part was separating the top section (around 4:50), but I eventually figured out that rotating it can get it free. Thanks for the detailed video!

Excellent tutorial, I have been able to repair 2 toothbrush and save a lot of money, thanks friend for investing your time in teaching us how to repair it. Good luck in everything you do.

I followed these instructions and yes, it totally worked! I would like to point out that during the part where he removes the back top cover hiding the screw, you can actually just pull the battery pack backwards and the cap will slide out from its slots. This way you won't have to pry it off and cause possible damage. Also, for the spacer I used a zip tie that was about 1mm thick. I didn't have superglue so I gave myself more room knowing that eventually the coil pack will slip upwards regardless. Maybe I'll have some superglue ready for next time. But I'm DEFINITELY not buying another Sonicare in the future when I can just FIX IT!

I DID IT! Thanks Fix It and thanks Sonicare for a serviceable tool. My toothbrush is quiet again. I forgot how much I liked it.

I am almost throwing away my brush for recycling. Luckily I ran thru your channel and boom!!! You save me 100 bucks. Thanks Bud!

Fantastic video. As others have stated, easy to understand/follow and fixed the poor vibration problem on my Philips electric toothbrush. Very nice job!

Thanks for this video. Managed to fix my toothbrush within 30 minutes. Thanks 🙏

You are a genius !!! I watched your video and was successful fixing this toothbrush myself. And I am 74 years old . After paying $200 for a toothbrush , I thought I should get more than 2 1/2 years out of it. Thank you so much !!!!!!

The lashes gave me a really hard time but after that it was surprisingly straight forward, thank you!

Love your work, thank you!! absolute life saver- toothbrush is as good as new

Worked perfectly for me. Thanks a lot!

Great description !!! Many thanks, it solved the issue my toothbrush had as well.

Thanks man, worked a treat and saved me buying a new toothbrush. For those playing at home, each step is frustrating (don't think these are designed to be opened) but with patience they are fixable.

Thanks man. Was a few clicks away from buying a new one due to the wobbling head when I found your video. Bit nervous about getting the base off, but worked perfectly. Just needed to tighten the screw put it back together and it's working perfectly.

Thank you so much! There was one other video, but it wasn't a Diamondclean. It did detail adjusting the spoke for the brush heas, but you clearly detailed how to remove the innards. The screw and "bracket"(the little triangular piece that the screw goes through) were completely off mine! This gave me the confidence to fix this myself.

Many thanks! I've just repaired my Sonicare, which was electronically and mechanically well but also has the distance canceled and required adjustment. The most tricky part is the initial opening without leaving any mark.

Thank you so much for the tutorial! I cracked my casing slightly when removing the cover, decided to loop some floss in case I need to open it again. I forgot the vibration was suppose to be this strong!

Thanks.. the method to remove the base plate worked really well. Tightened the screw and fixed.

Well you just saved me 70 quid for a new brush with a concise and easy to follow video. Thanks!

Thank you for this video. My Sonicare got loud and lost vibrations. Magnet had no space to motor but screws were tight. I adjusted 0.7 mm of space. Now the brush is silent with a lot of vibration power.

Thanks so much. Fixed my toothbrush in no time at all. Much appreciated 👍👍👍👍👍

Thank you friend! I have always tried tightening the screw at the top but never thought to check for friction at the electro magnet! The space is CRITICAL as you have described! Too much energy was being wasted at that point of contact. My toothbrush is working like brand new ! Thanks again!

great video. really helped me fix mine. My problem was that the screw in teh head had become loose and stopped the brush from vibrating at all

thanks, just saved me from buying a new one, that is worth many hours of my time working, and I'm very grateful

My toothbrush had lost a significant amount of brushing power. Adjusting the coil-magnet gap is what mine needed. A strip cut off an old credit card worked good for me. The front end of the plastic circuit board holder took some wiggling to get it disconnected from the metal frame. Pulling it fully back and wiggling it left and right finally got the plastic t into the metal slot. Thanks!

just received a new motor that i got off of ebay. The motor shaft was broken in my sonicare dimondclean. Put the new motor in and soldered up the battery contacts and it works perfectly. $30 and I have a new toothbrush. Thanks for your great tutorial.

Thanks for your videos! I just fixed my Prestige 9900 with the help of your instructions. I dropped it on the floor a few times and the head no longer vibrated at full power. The gap around the magnet was the solution and it works again at full power.

Thanks so much! Worked perfectly!

Second time I open my tooth brush using your videos. Thank you very much for going in depth about how the clips work. They are quite pesky.

Thank you! I was able to fix my Sonicare saving me from purchasing a new one! Had to re-watch the video but it was on point! Awesome tutorial.

Cruising the comments, it seems everyone managed to fix a toothbrush with your help. Assuming that trend continues through all 578 comments, you have saved huge amounts of energy from processing, manufacturing and retail. Kudos. Phillips needs to take note of this design flaw & underwrite your channel. They could get great PR out of your work, touting the repairability of their products.......

Yes can't thank you enough, ty ty. I had the most problems @4:42. It was really stuck. Didn't know it could slide for a while when I had the spring out which really help it loosened.

Thank you, I was able to fix my $220 DiamondClean that I dropped and was not vibrating very strong anymore. Now it seems back to normal!

Thank you, excellent explanation and very easy to follow. My toothbrush has a new lease on life!

Thank you! You saved me $300 dollars. Got it apart with hardly a scratch. I found that spraying a bit of Armor All into the gaps when squeezing the housing makes that O-ring release easier.

Thank you very much for your heplful videos.Just finish repair my Sonicare with your help.Best regards from Colombia

thank you!!!! Mine had a different issue, it worked well unless you put some pressure on it and than it stopped vibrating untill you moved it around... Wasn't sure if it was me or if the toothbrush until i saw your video. following your guide i managed to fix my brush! thankyou!

I appreciate your efforts in doing this very helpful disassembly for Philps Sonicare, best regards from Austria!! Michael ;-)

Thank you for the video! To make it easier to remove the cover and disassemble, I recommend warming up the case with hot water, the plate becomes softer

This video helped me fix my toothbrush AND my wife's as well. Thank you!

Thank you! Was able to fix that annoying noise coming from my diamond clean thanks to your video! Cheers!

Thank You for sharing your knowledge on fixing the Philips Soniccare toothbrush

fixed mine thanks for the tutorial