"Can I get that in writing?" "Are you sure you want to do that?" "You can certainly try." These phrases should be seen as warning flags the size of billboards. Anyone who ignores them does so at their own peril.
The toothbrush story reminds me of a problem my friend used to have. The apartment building she lived was made of concrete slabs and boards that were manufactured off site and assembled on site. This makes most of such buildings conduct sounds very well for some reason. Her neighbor had a very active love life and both she and her partner were very vocal about it. The problem my friend had was they woke her up with their "sounds of nature" and interrupted her study time. Finally she asked me, what to do. I told her: "Next time they start to yell their pleasure, cheer them like a sports team." So she did. When they started, she would sit on her bed next to the wall and yell stuff like "Do her harder!" "Great job!", "Make him praise the Lord", etc. She would clap, tell them not to stop, praise their stamina, and so on. After two days they started to be more considerate and quieter...
That’s extremely imaginative and amazing! When I had _loud_ neighbours living above me I would play “dodgy 80s p0rn music” LOUDLY, or interject with commentary “She’s obviously faking, man, she ain’t worth your time!” “She sounds faker than Paris Hilton!” “I’ve heard better performances in the emergency room!” They quickly stopped being super loud, and always kept their eyes low when walking by my windows LMAO
RSlash has said it over and over again: If you're a person in charge and you ask an employee to do something and they ask you to put that in writing, you better slam on the breaks and reevaluate what you're asking them to do.
First Story: Seems like people don’t learn. The moment someone ask for something in writing, that should be an immediate sign to re-think their decision. The COO really did deserved to get fired for this Second Story: Well, OP did all of this was done for a 10% discount for a pizza. The level of pettiness is crazy Comment: That guy is a real one to print out the flyer right then and there lol. Gotta get those discounts Third Story: The roommate brought that on himself. What he asked for was creepy as hell. Something tells me he does things to himself whenever he hears vibration coming from OP's side. I don’t get why he got uncomfortable though, OP did exactly what he asked Comment: Um ok? I don’t know what to say about this one but good luck in that roommate in not getting caught Fourth Story: The boss really expected OP to continue to work extra hours for free? OP did nothing wrong and worked the assigned hours and went home Fifth Story:U would think upper manangement would get rid of a guy who caused an ex employee to file a lawsuit and win it. This man shouldn’t have an form of power if he is being biased and doing all of this to just the female staff
Oh, I've absolutely printed out coupons after getting to the business and realizing it was available. Depends on the value of it but it can definitely be worth it! I love retail staff who keep a printed copy at the register and apply it for everybody. LOL
With the third story, I wonder if that would be grounds for OP or the roommate to be relocated? Because this is sexual harassment that the roommate does. And yeah I agree, I bet the roommate played the snake flute everytime he heard it.
As a manager I would honor most coupons that customers brought in. Heck sometimes I would just add them onto people's orders even if they didn't have the coupon. Unless they were jerks. In which case screw you. Pay full price and shut up.
The 10% discount for pizza one... if i was the worker i would have been laughing so hard as I took the phone order. Some people have no sense of humor.
Story2: getting a phone discount sounds like a pain and the people at the restaurant are making it harder especially since some of the employees don't know, managers need to tell employees this stuff wouldn't blame it all on them
At this point I can't tell if it's an actual mistake, or he's just doing it so we have something completely innocuous to complain about. Why? IDK, because he's self-conscious about people "tearing him apart" for bad takes, and with something no sane person cares about (like a typo) he can do the old motte and bailey thing. _-Hey waitaminute!-_
In the second story, i bet the worker was just maliciously complying with what his job said. Ive had to deal with that bs before cause my boss was so adamant about it.
Story 2 reminds me of a similar story I read once. OP was out and about. She was about to drive past her doctor’s office. Went inside and asked to make an appointment. The receptionist said they ONLY make appointments over the phone. So, OP called the office and made their appointment while maintaining eye contact with the receptionist.
In the pizza story, that sounds like a great way to make an extra buck or 2. Just stand outside with your mobile phone and offer to call in orders for people who have not called in in order so that they can get the discount. Just charge a dollar to use your phone. Win win! And I doubt they took the code away because of this compliance it was probably only going to be on there for a week or so anyway.
Pretty much everybody has a cell phone these days. The people you tell about the discount would just call it in themselves rather than pay somebody a dollar to call it in for them. And 10% off a pizza is probably around $1 anyways.
I worked my butt off for a company where time off was "at the discretion of the supervisor" (in writing). I started having medical issues, at which point it verbally became "you need to call me and the answer will be no." I told my boss that it needed to be in writing. He told me he wasn't going to do that, so...no, the change didn't exist to me. It didn't exist when HR refused to put it in writing. When his bosses wouldn't put it in writing. When the VP wouldn't put it in writing. When my lawyer demanded it in writing, especially. When I quit, it still didn't exist in writing, although I heard they did change the policy soon after (and started to bleed people due to that and other changes). Too bad, so sad.
first story I have no doubt if OP didn't tell COO to write down, that COO would easily put all the blame on OP cause he the boss and OP just another employee and I bet the COO was going get a cut from the guy if the deal went through but since it didn't the CCO would have just put the blame on OP and kept his job but thank god OP said put it in writing
Yeah, that occurred to me. Though if that was the case, why not simply advise that you're not allowed to accept it? And why be angry when OP called from his mobile phone? I think that guy was the owner and that's why he was so salty to lose the 10% 🤣
Every single time an employee asks you (if you're management) if they can get your request in writing, that should cause immediate pause. That should tell you that they are doing a cya & you will take this hit if/when it blows up. Make sure it's both worth it & that your career can bounce back from taking that hit. Once in awhile it is worth it but more often, it isn't & taking a bit to think if there is a different solution is a way better option than plowing ahead.
Third story: Geez that guy is so gross- although if it was happening twice a day a very regularly wouldn’t a normal person assume it probably wasn’t what he thought it was? Regardless, good job OP
Story 1: Can We have a saying in DND for when a player wants to do something they shouldn't. "Are you sure? You are welcome to try." I feel like that's the same feeling as "Can I get that in writing?"
I dislike snarky pepole like OP. I'm not gonna risk discipline because my manager found me throwing around discounts, and even if I wanted to, the computer system can probably tell the diffrence between a walking order and a phone order.
The toothbrush OP needs to be careful. You'd be surprised with the fact that individuals get turned on by what she does. The world is very interesting.
The pizza story reminds me of when I tried to phone in a order to the local pizza place years ago when I visited my Mom. Mom said they never pick up the phone but I insisted on at least trying. They picked up but immediately put me on hold. I had waited for a few minutes when my Mom told me to get into the car but wouldn't tell me where we were going. About 10 minutes later we arrive at the pizza place and I am STILL on hold. When we walked in there was a worker standing at the cash register ready to take orders but there was nobody in line. She greeted us and with my phone still at my ear I asked "don't you have someone on hold?" That resulted in a panicked expression and a few obscenities uttered as she rushed to grab the phone. It was obvious she forgot about my call. She took me off hold and said a tentative "Hello" not realizing it was me and expecting them to have hung up. I say with her hearing me both in person and thru the phone "at this point I'll just order in person".
The mini story about the kitten being kept in the dorms is something that is surprisingly common. I am a resident advisor at my college and part of my job is room inspections and policy enforcement and you wouldn't believe how many animals are snuck into dorms. Like even some strange ones, 2 ferrets, a tarrantula, and a rain frog come to mind. One person had a cat tree, litter box, travel carrier, and cat toys and they swore up and down that they didn't have a cat. We couldn't take any action against them because without seeing the cat, we had no proof that would hold up. It took 2 years but eventually he was found with a cat in his room.
Hey rslash I just want to thank you for all of your amazing videos you produce for us everyday. I recently lost my dog and hearing your story’s calms me down. So thank you for being that light I can go to when times are bad and never stop being you
I can just think!; - Boss: you will be paid hourly Me: are you sure? That’s a terrible decision! Boss: I don’t care! You’ll be paid hourly or your fired! Me: ok I accept. Im a palaeontologist! - Not a real story but I wish it was! Now that’s my dream job!
Story 4:legit after the second time you came for help using your electric device I would have absolutely brushed your teeth for you. Let it be awkward for all of us!
Story 2: people seem to think employees enforce rules just because. There's a protocol for a reason. Most likely they're trying to boost their phone sales, and thus you apply a discount on those ones, but if you applied a discount to a regular sale (which I guess their cash register system doesn't allow to) you could get in trouble. Also passing a regular sale as a phone sale could mean fraud depending on the local legislation. Stop thinking you're the man and follow instructions. Don't make minimum wage workers days worse just because you want stuff your way. Be thankful you never had to work those mind numbing, yet exhausting jobs.
The phrase "are you sure about this?" or "can I get this in writing?" should be a red flag so big, it can be seen from space. Like, how can fortune 500 companies be so stupid and make stupid decisions and threaten people when they refused, and get suprised when they can't terminate them?
That totally happened to me at an IHOP, I had an email coupon for a free meal. I showed it to my waiter and they gave me the meal and everything. When I went to the register to show they my coupon, they said they couldn't use it because it had to be printed on paper, when they could clearly see the coupon in my email. The manager insisted on me paying and I was really upset. It's just stupid. I never went back there again cause that was just uncalled for.
I always equated "Can I get that in writing" to being the corporate version of a parent saying "If you tell me I won't be angry". It's not a reassurance. It's a test to see if you'll say the dumb sh*t you're thinking about.
Greetings once again from nova Scotia, thanks for another great video, I hope you had a great Christmas with the little one, all of mine are grown up men. I worked for a small hotel chain as head chef, I was on salary for 40hrs per week, the shortest week I worked that season was 60-70 hrs, average was 80hrs. You weren't kidding when you mentioned theft of work hours. Thanks for your time and attention to this comment, be well, have a great 2023, best regards Arthur
Not sure why everyone assumes the guy at the counter is also making pizzas. Typically not the case in my experience. Frankly if he wouldn't accept in person orders for the discount because of the boss' rules, he should have just said that. Not sure why he'd be angry at a customer making the sensible decision to call from a mobile phone. That makes me wonder if the counter guy was actually the owner! What employee would care about that?
Hey so not related to this video, but your channel has been a constant in my life for the past few years and I find your vids really comforting. Depending on how life events and my priorities are tracking, I listen to each new video either first thing in the morning as I'm getting ready for work, or last thing at night as I'm winding down and getting ready for bed. It's almost 2023 now and I just wanted to take this chance to let you know that you're doing a good job and that I appreciate you and what you do. Thanks Dabney!
Remember if you only get a pay rise to match an offer somewhere else, remember you wouldn't have got it if it wasn't challenged, also this is probably the best your going to get from them where your other job offer is the starting pay
I work at dominos and we’ve had something similar. We have a few online only coupons that we can’t access from our computers in store. So we’ve had a few customers place online orders right there in the lobby lol
2nd story: OP is being a jerk. They obviously give that discount because people calling ahead of time helps them manage the work load more efficiently. If they gave the discount to a guy who came in and ordered, already inconveniencing them, it defeats the purpose. Can't stand people like that, looking to exploit struggling businesses for free stuff. A normal person would be like, "Okay, cool, next time I'll order over the phone." OP is petty and selfish. Also, you know that guy had his pizza spit on.
Currently writing my third or fourth research paper on reproductive/abortion rights, my watching this video had very topical timing. Ty for the amazing video's Dr. Jones!
I currently work in a pizza place, that second story about sums up some of our customers, but there is a little bit of an exception. Sometimes there is a special offered online and we have no option in the store to honor it so we have to try and explain to people that although they are here now in order to get the discount they MUST order online because no manager is going to override a 50% discount randomly because someone doesn't know how to use an app or a website.
Story 2: OP is an ass, the employee was just doing his job why would you even think you can get the discount of you didn't phone in? They just sounded entitled and all he did was annoy an employee
Nah, it's an arbitrary requirement so I don't blame OP for asking. Why would the counterperson be upset at him for asking? Frankly it should be expected that people will ask. Not sure why the counter person was upset that OP did the rational thing and phoned the order in to get the discount. I think the counterperson was actually the owner and that's why he didn't want to give the discount. What shop employee cares whether or not a customer saves 10%? 😂
Story 2: The pizza guy was being a pain not accepting the discount BUT it's not a good idea to piss off people making your food. Chances are OP got some nice spit in his pizza.
It depends, if the pizza guy is an employee, he has to follow the rules of his boss, if its the boss, then they are being a pain. Also yeah, dont upset your food guys.
@@RisingRevengeance anyone who spat in your food would be fired so the whole concept that they constantly do it anytime somebody annoys them if false it's basically spreading this information and it's kind of stupid like faster workers probably wouldn't even do that if they wanted to and most of them don't even want to even when somebody is annoying them it's a stupid thing to spread it's not true and it's a pointless threat because not many people would do it it's like saying don't piss off somebody because that person might attack you but attacking you would be illegal and they'd get in more trouble than you would anyone spits in your food they're going to be the ones in trouble so that's not really an effective threat to stop people from being annoying or whatever else
Because the obvious thing to do would be to cancel your order, walk outside, phone it in to get the discount and go back in. Asking could have saved them all the trouble if they would have done it.
I'm convinced that corporations only get away with wage theft because they give you your pay without you (usually) having any real way of determining what you're actually worth to them. A friend once told me that doing this math is actually one of the ways larger union orgs try to persuade workers to unionize.
the 2nd story about the pizza sounds stupid, i dont know what kind of chain it is, but i doubt the guy owned the place, most likely a random employee/manager, so its not like hes got any control over what discounts are available or how they can be done, thats up to the business' owner/corporate, and depending on how the place is run, its a possibility its an enforced rule that the employees have to follow without exception (yeah places like that exist...), so the whole thing about the coupon being removed after a week over something like that sounds stupid either the story is a complete load of crap that someone made up, or thats a small business and that just happened to be the owner, and thats very unlikely
At no point will the telephone discount stories ever be believable. That there’s places that do it, sure, but no one, and I mean NO ONE working minimum wage at the front counter is going to get pissed that someone does it, even if their manager is strict about only phone customers. Seriously, why would Bob the register guy give a flying crap? Why would he feel sooooo owned that a custy called in after being told nope? He wouldn’t, at all.
Story 1 was hard to follow, because some terms were used interchangeably. The end user needed a quote from four companies. The manufacturer (ops company) sent quotes through them and three other companies. The end user rejected the other three companies because the quotes were too high, leaving the one company who got a favorable quote they could pass on to their customer. That's textbook corruption.
The comment about "loop hole" makes me ask if that's at all like when Lippy the Lion tells Hardy Har Har that he's going to make him a "prime rib minister", in other words a "belt loop hole".
I get the printed discount, though. I know it sounds dumb but a lot of companies require it to use the discount. As a former manager of a company that had a similar discount, employees would ask I'd they wanted a receipt before competing the transaction. If they didn't want a receipt, which is most people, they would hit the discount and pocket the cash savings. As OP mentioned, they saved 50 bucks. Gives people lots of incentive to steal. Not saying everyone does but it happens. Especially when the employee works as cashier and probably makes minimum wage or slightly more.
For me someone in the corporate was saying can I get that in writing? Is sort of like the DM saying. Are you sure you want to do that? It's going to go wrong and they're giving you a little uphead warning that if you know the lingo that's basically saying you don't want to do this
The kitten story was hella cute. When I heard "Weird story" my in the gutter mind went to "Kink things" lmao and was pleasantly surprised it was a kitten lol
Story 1 - I worked in a transport company 2 years ago. This guy worked for our client as the procurements manager but had his own business. He would request we mail him a quotation for services then he would add his 25% and quote the company he would work for. One night I am having dinner with a group of friends and family and the MD of the Client happened to be there as a friend. He asks me why we never quote his company for work, as he had been trying to push work through us. Long story short I blind copied the MD in the next quotation. Up to this point we were unaware what was happening just that we were losing the work. We knew we were not the cheapest so figured we did not match the budget. But once that email when out his exercise was unraveled Turned out over the 10 years he had siphoned around 100k USD through various orders
We had an independent pizza shop, good food, when you bought a large pie you got a coupon, collect 10 get a free pizza. I got 10, ordered my free pizza, driver never asked for the coupons. Did it again a couple weeks later. Had the coupons driver was too stoned to ask. 3rd time the manager said HE was doing the delivery and getting the coupons. He didn't get a tip.
Story one: I would have gone over the COO's head in the first instance, using the email as evidence. I would have also pushed for a commission or bonus :)
