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Sales Process Explained Account Executive, Business Development, Account Manager & Sales Consultant 

Patrick Dang
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Learn the sales process behind world-class sales teams for Account Executive, Business Development, Account Manager, and Sales Consultant. Join the Ultimate Online Sales Masterclass Sales Legacy or Watch our Free 1-Hour Training: www.saleslegacy.com/
🔔 SUBSCRIBE to Patrick Dang NOW: / @patrickdang
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--
If you're relatively new to sales, you might have already realized that it can get confusing to understand all the different types of sales roles there are.
For example, what's the difference between an Account Executive and Account Manager?
Is Sales Development the same as Business Development?
Or which role is best if you're starting in sales?
Now, if you don't know the difference between these roles and what each one does...
How are you supposed to know which one is best for you?
You don't want to end up in the wrong sales role selling something you don't care about.
That's just a recipe for disaster!
So in this video, we're going to cover each specific sales role in detail so you can discover which role suits you best!
Before we talk about the different sales roles in B2B Sales, we first need to mention the concept of territory briefly. You see, when you're going to be hired for any sales role, you have to ask what territory you'll be in. It doesn't matter if you're going to be an account executive, business development rep, account manager, or sales consulting. Every person is assigned a territory.
Depending on the sales strategy and size of the sales team, you could be assigned a large region or a narrow as a state. And these geographic sales territories can be further broken down by industry, company size, (SMB, Mid-Market, and Enterprise). Etc.
Once you understand what territory you'll be in, next, we're going to about one of the most important sales role, the account executive. Account executives are the quarterback of any deal. They are the ones responsible for closing the deal. Sometimes they generate their leads using cold email, LinkedIn, or cold calling, but for the most part, their time is focused on closing deals.
Next, we have the sales development rep, also known as the business development rep. Their role is specific to generate leads using cold email, LinkedIn, and cold calling. The typical sales strategy here is for the sales development rep to pre-qualify the prospect before handing this lead to the account executive.
Another important role is the Sales Consultant, also known as the sales engineer. This is a support sales role brought into sales deals whenever meetings get very technical. Sales Consultants are especially important in more complex deals where you're selling a SaaS product, API, or anything that requires more in-depth knowledge.
Finally, we have the account manager. The primary role of an account manager is to keep clients you've already closed happy. Their job is to re-new the customer and upsell them on new products and services.
--
About Patrick Dang
Patrick Dang is an international sales trainer who started his career at Oracle in Silicon Valley and quickly became on the top performers in North America in just one year.
After gaining experience in both the enterprise and startup world, Patrick began sharing his knowledge of modern sales students around the globe.
Since then, Patrick has trained over 50,000 students across 150 countries on topics on how to start a career in sales, business development, lead generation using cold email and LinkedIn, cold calling, and sales skills.
Ultimately, Patrick's vision is to inspire others to make a living from their passions and provide the knowledge and tools to make it a reality.
🔔 Be sure to SUBSCRIBE to Patrick's RU-vid Channel
↪︎ / @patrickdang
#patrickdang #salesprocess #accountexecutive
Connect With Patrick Dang
Sales Legacy Masterclass: www.saleslegacy.com/
LinkedIn: / patrickdangofficial
Instagram: / patrickdangofficial
Tik Tok: / patrickdang
RU-vid: / patrickdangofficial
Website: patrickdang.com/
Facebook Page: / patrickdangofficial
Facebook Sales Community: / patrickdang

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1 июл 2024

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Комментарии : 110   
@AussieMatty
@AussieMatty 3 года назад
That texter writing on the board gave me shivers down my spine
@adventuresofcocoshari7026
@adventuresofcocoshari7026 2 года назад
Hated it
@katlegomontle450
@katlegomontle450 Год назад
Me all the time 😂😂😂
@luciddreams2524
@luciddreams2524 3 года назад
The marker scraping against the paper... has to be the worst sound ever. Good video though very informative, Aflac reached out to me for account manager im trying to find out more about it, this video helped.
@raminguyen7940
@raminguyen7940 2 года назад
Account Executive is my favorite job in the tech company. Thanks for sharing this video.
@josiplapore2622
@josiplapore2622 3 года назад
Finally, found this video. Simple and Short and yet very informative explanation! Really love this video!
@patrickdang
@patrickdang 3 года назад
Glad to see this video helped!
@Matt_Tizzard
@Matt_Tizzard Год назад
Defintley seeing more companies giving Manager and Director job titles away in the hope they can connect with people higher in their clients organisations. Great video ✌️
@ralphbeltransales
@ralphbeltransales 2 года назад
Thanks for the video Patrick. You did a great job keep up the awesome work 👍. Sales Mentor RB!
@dawnsimpson7484
@dawnsimpson7484 Год назад
Thank you. Loved the clarity in the roles.
@philosophyisnotdead7568
@philosophyisnotdead7568 Год назад
Thank you so much for these videos. Have helped a lot.
@Roxi770
@Roxi770 3 года назад
Thanks for some quality content out there! Seems like nowadays AE and AM titles are used interchangeably so it’s hard to spot the difference at times 🤷‍♀️😅
@mocross1234
@mocross1234 2 года назад
Great information! Very well explained all of them
@jacobieg5329
@jacobieg5329 2 года назад
Love this Vid! Very informational 👏🏽
@enzopierrot8828
@enzopierrot8828 2 года назад
Thanks Patrick, great video! Quick question please, what is pre-sales compared to what you described and where would this "role" fit in? Thanks.
@ekeneejiofor5550
@ekeneejiofor5550 2 года назад
Great Video! Thoroughly broken down. Thanks!
@patrickdang
@patrickdang 2 года назад
Glad you enjoyed it!
@slightlyunfiltered
@slightlyunfiltered 8 месяцев назад
I'm currently an account executive (not in tech) who is responsible for generating leads - which is new for me. I'm usually a closer for incoming leads. Thanks for this video!
@that7689
@that7689 2 года назад
I’m becoming a territory account manager This is super helpful
@cadyg2531
@cadyg2531 2 года назад
Great video! 👏🏾
@winnuayi
@winnuayi 8 месяцев назад
Finally, know what BDR is for. Great video!
@albertol.verdeciaa.3816
@albertol.verdeciaa.3816 Год назад
Thanks for the video BRO!
@rublevv
@rublevv 4 года назад
I was always confused who shall I contact in large organizations. Now it’s clear. Thanks, man.
@patrickdang
@patrickdang 4 года назад
No problem, happy to help!
@parvezawais
@parvezawais 2 года назад
Great advice!
@ese2372
@ese2372 2 года назад
GOLD!!!!!!! ✊🏼
@ogundimuibrahim1237
@ogundimuibrahim1237 Год назад
This was helpful. Thanks
@GDeCe-ft9us
@GDeCe-ft9us 2 года назад
Great Video!
@costass4606
@costass4606 2 года назад
Hey Patrick, awesome video. In your opinion, do you typically need AE experience prior to becoming an AM? Selling ERP for example
@MrsYara90
@MrsYara90 4 года назад
Thanks a lot for your helpful videos! You are doing a great job, keep up the good work! In May I start a new position as Commercial Account Manager in a very successful network company. Since I start directly in the home office due to Corona, I would be happy to see a video with tips on how to successfully start such a role.
@patrickdang
@patrickdang 4 года назад
That's awesome to hear and thanks for the support! Wish you much success in you new role.
@spartacus9960
@spartacus9960 3 года назад
I like this guy & his simplistic approach.
@patrickdang
@patrickdang 3 года назад
Thanks, appreciate it.
@spartacus9960
@spartacus9960 3 года назад
@@patrickdang your welcome Patrick. Keep up the good work.
@UniversoSpiritualUnido
@UniversoSpiritualUnido 3 года назад
thank you very clear and concise
@patrickdang
@patrickdang 3 года назад
Thanks glad you thought so
@MrPotScraperz
@MrPotScraperz 2 года назад
Thank you 🙏
@ez3902
@ez3902 2 года назад
10:21 However these days, the upselling part is handled by another team known as Account Executives, Expansion. Their job is about how to sell newer features in the product line to existing customers through cold email/calls.
@randoman750
@randoman750 Год назад
And CSM
@josem.sanchez6452
@josem.sanchez6452 3 года назад
The marker scraping against the paper fucked my morning.
@peterlosche6217
@peterlosche6217 3 года назад
Hey Patrick. Really nice video. Where are Key Account Managers placed? We have Sales Development and Sales Reps (per territory). We want to implement a Key Account Manager (which should not go for short term deals, more for stratetic partnership)
@nonsookoye3163
@nonsookoye3163 3 года назад
Thanks bro. Great content!
@patrickdang
@patrickdang 3 года назад
thanks!
@shamailahmad1557
@shamailahmad1557 2 года назад
Hey, how were you able to land the Account Executive position at Oracle straight out of college?
@lilliaa1487
@lilliaa1487 4 года назад
Starting as a BDR after uni, super excited!
@patrickdang
@patrickdang 4 года назад
Excited for you bro!
@lilliaa1487
@lilliaa1487 4 года назад
@@patrickdang Im actually a girl bro lolol but thank u! luv your vids
@patrickdang
@patrickdang 4 года назад
@@lilliaa1487 😂sorry about that. and thanks!
@ss1nga
@ss1nga 4 года назад
The account manager role fits me best
@patrickdang
@patrickdang 4 года назад
Awesome to hear, thanks for sharing that!
@Dcashkid24
@Dcashkid24 3 года назад
Your videos are very in dept hopefully I’ll make a career out of this thank you
@patrickdang
@patrickdang 3 года назад
Good luck
@anthonymcbrien427
@anthonymcbrien427 2 года назад
Great informative video Patrick, thank you. In general, what are the progression opportunities for Account Executives? What roles would an Account Executive typically move into?
@zhaofeiyu2320
@zhaofeiyu2320 2 года назад
That would be account manager, he said it in another video that explains what exactly an account executive is.
@binosjourney
@binosjourney 4 года назад
Hi Partick! Thank you for the very concise and informative video. By the way, I want to ask, for the Account roles why are some companies exclude them from the Sales department and group them within the Customer Success department?
@patrickdang
@patrickdang 4 года назад
It’s hard to say without knowing the specific situation of the company. But my guess would be to simplify it and have sales people handle multiple roles at the same time. It’s usually large and efficient organizations that can break down each sales role and clearly define its day to day activities for each sales person.
@sarahcarr7343
@sarahcarr7343 3 года назад
I can’t wait to start my Account Executive role!
@patrickdang
@patrickdang 3 года назад
Awesome to hear! I'm sure you'll love it.
@breckinh7881
@breckinh7881 3 года назад
How is it going?
@lexnicole9599
@lexnicole9599 2 года назад
Run !
@sarahcarr7343
@sarahcarr7343 2 года назад
@@lexnicole9599 huh?
@sarahcarr7343
@sarahcarr7343 2 года назад
@@breckinh7881 I love it!
@ElenaFraga
@ElenaFraga 2 года назад
Excellent video
@patrickdang
@patrickdang 2 года назад
Thank you very much!
@levimoody8972
@levimoody8972 2 года назад
Great vid 🙌🏻
@patrickdang
@patrickdang 2 года назад
Thank you!
@KP_City_Life
@KP_City_Life 2 года назад
What are the growth routes for an Account Manager?
@stevehong7004
@stevehong7004 3 года назад
Is Internal Business Development Consultant similar to Sales Consultant? BTW thank you for the video
@mohamedelamir7851
@mohamedelamir7851 3 года назад
Thanks for sharing!. As I know, BD is more about building partnerships with other companies to open their customer base for you, meaning, you are not selling to the end consumer. Right?
@patrickdang
@patrickdang 3 года назад
Yeah that’s corrects BD is more about partnerships between two businesses vs. the end consumer
@garydrago
@garydrago 3 года назад
Enterpise
@iducatifan1
@iducatifan1 2 года назад
If you can skip being an SDR, Do it!!
@karthikravivarman3346
@karthikravivarman3346 3 года назад
Thank you for the video. I just have one doubt. Is account manager a higher post than account executive?
@patrickdang
@patrickdang 3 года назад
Account managers are not higher level. They just handle a different level of the sales cycle. SDRs can go straight into being an account manager.
@troymichel6740
@troymichel6740 6 месяцев назад
Great video - Please get a white board LOL. 😬
@KohvesMUSIC
@KohvesMUSIC 3 года назад
The marker and paper sound 😅😬😬😬😖
@patrickdang
@patrickdang 3 года назад
I know, working on fixing that for next time!
@davideberardini8569
@davideberardini8569 3 года назад
Very well explained man! What's the best degree if I wanna work as account executive in the IT field? IT degree or an Economic field degree? Thanks man
@patrickdang
@patrickdang 3 года назад
What kind of degree doesn’t matter too much. I’ve seen people get into tech sales with business, economics, political science, or even biology. It’s more about your ability to learn because they don’t really teach sales in college anyways.
@davideberardini8569
@davideberardini8569 3 года назад
@@patrickdang OK that's true, but to at least be considered looks like a need a degree?
@iducatifan1
@iducatifan1 2 года назад
@@davideberardini8569 it's a plus, but not always necessary.
@lemmotivates3422
@lemmotivates3422 Год назад
How do I get a software sales job ?
@shaedhashimkhial4159
@shaedhashimkhial4159 3 года назад
How do you determine if it's a good or bad territory?
@patrickdang
@patrickdang 3 года назад
you can ask the sales manager or sales director who was in the territory in the past, why did they leave, did they hit their quota the last 3 years, and what does the future outlook looks like for that territory.
@aakarltd
@aakarltd 2 года назад
Hey Patrick if I choose to embark in this career will I always be required to cold call. Even if I go higher up the ladder.
@iducatifan1
@iducatifan1 2 года назад
No, but it's always good to do your own prospecting even if you have an SDR.
@jeonxaus
@jeonxaus Год назад
I’m so nervous lol I have watched a lot of your videos and have been hired as an AE without ever working sales so they just believe in me? But I’m a shy person and not sure how to not shy out of buying signals /: please help 🥺🥺✨
@norlyianaazmee3292
@norlyianaazmee3292 5 месяцев назад
How are you doing now in the job?? I am starting soon.. 🥹
@janlesterdayanghirang2491
@janlesterdayanghirang2491 3 года назад
What's the main difference between an Account Executive and a "Senior Account Executive?"
@patrickdang
@patrickdang 3 года назад
Usually it’s experience but you’re still doing the same job. As a senior AE you might be working on larger deals as well.
@patrickdang
@patrickdang 4 года назад
Looking to take your sales game to the next level? Join the Ultimate Online Sales Masterclass Sales Legacy OR Watch our Free 1-Hour Training: www.saleslegacy.com/
@patrickdang
@patrickdang 4 года назад
@LB LB That's a great question. I'll try to make a video around this topic in the future.
@MegaPene2
@MegaPene2 4 года назад
Patrick how are you! I’m starting in France in a Business School and my goal is to work in that world, I just discovered your content and it’s terriblement perfect to my aims (honestly I’m gonna pour in on your videos a ton of likes, independently whether you arrive to read this message or not). Could u make a video or talk about how change/vary theses kind of positions among sectors and industries? Thaaaaanks don’t give up it’s a matter of time to be swaying kkkks of people the content and communication is unbeatable!
@rhyspas6014
@rhyspas6014 6 месяцев назад
I just got promoted to AE in 6 months and they gave me no BDR’s …..
@velgor5160
@velgor5160 3 года назад
I thought post sales including upselling existing customers is the job of the customer success team not sales manager
@patrickdang
@patrickdang 3 года назад
Depends on the company and their sales organization. Upselling can be the responsibility of an account manager, account executive, or a customer success team. Sometimes companies will call the same role as different names as well.
@gasabogal
@gasabogal 3 года назад
Nice video. But: we are in 2021. Do you really still need to waste paper to explain a concept?
@patrickdang
@patrickdang 3 года назад
Fair point, maybe I’ll try the dry erase board. Paper is easier for the viewers to see which is why I used it to begin with.
@wannesv8082
@wannesv8082 3 года назад
Enterpise😂
@latinobacon
@latinobacon 2 года назад
you got some wide boulder shoulders bro LETS GO
@awol7740
@awol7740 3 года назад
Please use a whiteboard
@ayakashikute
@ayakashikute 11 месяцев назад
The video was great, but the sound of the pen interacting with the paper board was giving me goosebumps. It's quite annoying and preventing me from watching the whole video
@JuisyLoca
@JuisyLoca Год назад
Im enjoying it but the scratch noise on the paper is pulling through my teeth , a white board would have been better
@suhasramesh3442
@suhasramesh3442 2 года назад
The marker sound is annoying...try to not have that in the videos..
@suhasramesh3442
@suhasramesh3442 2 года назад
NGl...i stopped watching the video in the middle only cuz of the marker sound...
@FennessyMusic
@FennessyMusic 3 года назад
Oracle is where sales careers go to die
@patrickdang
@patrickdang 3 года назад
Haha really? That’s where my sales career was born
@FennessyMusic
@FennessyMusic 3 года назад
@@patrickdang a lucky survivor 🤪
@siddharthshankar5619
@siddharthshankar5619 Год назад
How is your cat doing?
@patrickdang
@patrickdang Год назад
Still healthy and cute.
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