Implementing process management and the role of the process owner imply authority redistribution. Take an end-to-end process as an example. There used to be a department head who managed all the department operations. Now there is a new swimlane that crosses the boundaries of these departments, and we need to have somebody manage it.
ELMA CEO Aleksey Trefilov shares some tips on how to choose the right person.
Website of our company: elma365.com/en/
20 июн 2019
