Spirit Airlines Gate Agent Freaks Out at Plane Passengers 

You ain't lying

How do you know who caused it? Delays happen. How many planes get rerouted or held up because of a hole passengers? I've seen two videos tonight and funnily enough they were both spirit airlines. Two many entitled brats running around thinking they can throw temper tantrums.

💯they know they have many other people in line ready to take the abuse unfortunately

Spoken like managment ​@@TheJsholladay

@@theRickestRick333 no, just not an idiot. Everyone knows how airports get. If you can't handle it why even get a job like that?

Cattle Class 😂

That guy knew they would be fired after posting that video. He should be ashamed of himself but he's smiling for his 2 minutes of fame 🙄

@@krystal9256 I agree, sometimes I don’t think all things should be recorded, sometimes you just gotta handle things a certain way in order to get things done, the customers seemed to be in agreement with them taking charge!

@@P1995. yeah I agree. I especially loved the lady passenger that was rooting for her. You could tell she had empathy and knew the situation was unfair for the employees.

That agent may have been rebooking someone onto another flight. He may have been helping another passenger. You don't know what he was doing

nah not me

Fault or not, excuses or not, there has to be a system in place to prevent (or at least mitigate) things from boiling over. You can't just have this "Oh let's just hope everybody is a mature stable adult." mentality because often that isn't the case.

she is an adult, so she is responsible for her behavior. it's entirely her fault.

It's almost like airlines should operate better

Sorry… we all deal with pressure but when you sign up for the job knowing you’ll be working with the public… You should know better and act professionally. If you can’t handle it, then simply quit.

exactly! he was so smug talking about them and kinda mean when referring to them as "these people".

Yeah but the other one is much more attractive 😍

@@Network126bro……

​@@Network126 hit it or ditch it?

@@sandrohernandez4401 Definitely hit 😍

Aye lesson is keep ya mouth shut and do your job. The less they know the better.

HE should be suspended from his job. Bet he's on a high horse and treats people with this pompous attitude all the time at work (and everywhere else).

Clutching his pearls “oh my god it was just the craziest thing I’ve ever seen at an airport!!! 💁🏼‍♂️”

Certified Democrat Voter

How dare he record their actions which resulted in them being held accountable for those actions. He's the real bad guy here. Get real.

Yeah I clocked that too.

Nope they’ll get a bonus. It’s all rigged.

this staff needs to be hired immediately by some professional airline (if we have one).

Preach

I think you meant the “bus”

I agree, the Airline should have had additional people there helping instead of blaming these ladies

He probably still lives in his parents' basement.

I mean the lady in yellow wasn't professional, but the lady in orange deff shouldn't have been suspended

Psychopath behavior.

Exactly! Those workers were overwhelmed & outnumbered, I hardly consider this a "freakout" this did not deserve suspension

I'm glad people realize that it's ALWAYS management's fault.

and the guy who took the video with intent to punish the employee.

At first I thought it was like those Karen restaurants where they yell at the costumers 🤣

Management didn’t even step in and help the staff deal with the chaos. Management should be reprimanded for their bad decision and give the staff a bonus for the extra hard work they did.

Spoiled and entitled? More like cattle, is what I see. You must be young enough that you don't remember polite, restrained treatment by respectful, well-trained staff. I'm just glad I did my air travel with a smaller population and helped by employees, not disrespected like this. Good luck and have fun!

Regardless, you gotta have a system in place to prevent (or at least mitigate) emotions from boiling over.

@@Cacowninja You never worked with customers for years. It´s hell. Maybe the customers should have their own emotions in check, but no, they haven´t.

So what? It's her job. Not everyone who works customer service automatically turns into an evil screaming banshee.

Indeed. They were throwing it right back.

​@@JoseHernandez-ql8vwit's funny by reading the comments of this RU-vid video you can automatically tell which people have worked in customer service before and which ones have never worked with the public a day in their life

exactly!!🎯💯

So true

You’re too forgiving, giving them 20mins. 5 mins tops.

The CEO paycheck should get suspended.

They get paid more then 15 at least 32.00 an hour. I understand there frustrated give them at least an hour to see what's going on for the delay

Or we could start Go Fund Me accounts and they don't have to return to Spirit.

They didn't LOSE their jobs. Suspended doesn't mean the same thing as fired.

Hell, yeah!!! Maybe some of the people in corporate office need to try to work these ladies' jobs for a week or two!

@@moneyguy2008Yes, we know that, Mr. Condescending. But the point stands: they should NOT be penalized and this should not go in their employment record.

Lol it most definitely should ​@@danielhughes441 I mean seriously if you come into my business and I'm stressed out and go off on you because of my issues, yes I should be punished. Y'all keep coddling this idiocy mentality is why our country is screwed

i don't think either of them were for real

you must have bpd too

@@SeminarioMAEI was thinking that too

​@@postpwnmalonethey weren't! I think we all know how rude and ignorant those passengers were probably being beforehand for them to even get to this point.

No but the one in yellow lost her marbles!

I'm with you on that response. Good call .

Right if it wasn’t recorded and didn’t go viral, the outcome for the workers may have been different.

Be he wouldn’t last an hour in that job himself.

He is awesome

Middle School? Ha! That's on a GOOD day. Most of the time they're acting at an elementary level. 🙄

Middle schoolers? Thats being too generous......

The passengers seemed to be supporting her though.

Sometimes you shouldn't even have a job to begin with if you side with these people

@@trophyscene5015 Actually, the high school kids act worse than the little kids. The older you get, the more arrogant and self entitled you become. You think you're smarter than everyone, and think you have the right answers and everyone else is wrong. Think your needs supercede that of others, etc. This gets worse the older you become, and I think it reaches the peak in the ages of 20~30. By 40+ ~ you start to "mellow out" a bit, and in your 60s ~ you become generous. The young adult category is objectively the worst, because you have a mixture of aggression, selfishness, and arrogance all at their peak.

Thanks a lot. The more slack you're giving these employees the WORSE customer service is getting - please stop making excuses for it. Being understanding is great, being patient is great, but there IS a limit

​@IsaacCline-ru7ls then don't act entitled

@@CryBlueofZ Everyone is entitled to at least a bare minimum standard when they're paying for a product. Being understanding is great, being patient is great, but there IS a limit. Except for you. You don't seem to care how bad it is or how badly you're treated. You just take it no matter what, but not everyone can/will.

@@CryBlueofZ then dun do business with them. Simple. Shes just the employee yet behaves like shes the owner lol. Just wait for warning letter

​@@IsaacCline-ru7ls Yup. & it indeed has gotten worse.

Do you know these guests were asses, there seems to be a lovely lady that is behind them 100%

All they did was add to the noise and confusion. Best thing to do is be quiet.

Agree, if I were one of the workers I’d appreciate it. When you have one of the crowd show empathy it changes the tone for the rest of the mob.

💯

Dave Chappelle, when keeping it real goes wrong

Or imagine having some standards

Have fun with your low-standard gate attendance

@@RoyalDog214or attendants.

And ear plugs so they can hear themselves think! 🙂

HAHAHHAHAHA

@@randolfo1265 Amen!🫡

@@lorettademaio4334 🤣that is funny good one

I would definitely donate, I'm sure many on here would. 👍🏼

Yep

Sounds like a loony bin escapee

😂😢YES I SEEN THAT AS WELL BLESS THEIR HEARTS

exactly!! he just gives off "im better than you so like my feet pesent" vibes

He wasn't being nice at all

100 percent her fault

100%

Worst job in "America". Dealing with people isn't so bad in other parts of the world. It's only in america where everyone's so entitled and aggressive.

For the worst airline....Greyhound airlines😂😅

Bro I pray regularly for a job not having to deal with the public.

@@SlimJim-bw3ib so you’ve worked overseas?

​@@SlimJim-bw3ib Nope. It's pretty much a universal issue. You can find annoying people literally anywhere .

Hey codingabroad. Is your service still available. Id like to reach out if you dont mind.

They do you just don't see the video

Spitit isn’t an airline, the ladies could do better

💯

It's the same in the Food and Service industry... Business management is incompetent and hides behind hourly workers when they fail at their jobs. They simply hire more low cost low benefit hourly workers and repeat the process over and over.

@@johnpenley exactly what happening in my work place , 1 employee leaving per month

agreed!

Yeah! And the whole affair didn't need to be put online. Too many jerks videoing stuff like this . Not needed

That's called chaos

Just lacking the professional way of doing things. It just lacked finesse

I spit my coffee when I heard that. 🤣 🤣 sure was funny.

I had the rudest attendant on a flight from Sarasota to Las vegas. I asked a simple ? And she told me to be quiet. 😱

My thoughts exactly 🤦🏻‍♀️

Now I know why Trevor Noah always made fun of them LOL

The entitlement of these passengers is out of control. This is a textbook case of, "You get what you pay for."

that broad was screaming at paying passengers. With kids around, watch them start saying shut up to others, not a curse word or phrase, but rude af. She needs a course on being professional

Thank you. Her raising her voice wasn’t really “suspension” worthy, in my opinion.

@@jblue705 i totally agree, especially with how the crowd was reacting

Sure it is. And it’s very unprofessional.

I’m confused how is this a freak out?

So were those damned workers

No he is amazing

CERTIFIED

No one knew what was going on… did you not see on the news the massive outtage??

Who said they were ignorant people? There was a lovely woman being their hype man.

😂 not in america hahaha

Especially when you’re understaffed, underpaid, under appreciated and overworked.

You used the wrong their.

@@wallraven55 yeaaaaahh i see that now, thx lmao

you act like Delta or some other airline didn't just lose a wheel the other day.

EXACTLY!! HORRIBLE AIRLINE

They just yell and fight on spirit, but nobody tries to open the door, and the landing gear doesn't fall off.

Hell yeah!

You shut up and listen! Stop being rude!!

You must have a history then...

It wasn't hectic.