@@TenveoOfficial hi thank you for the response.. I ordered on desert cart, 1 kb200 pro tenveo joystick for our 20x & 30x optical zoom, i planned on connecting it as your video suggestions did, via POE SWITCH, but unfortunately, the 20x is not ethernet capable, but the old tenveo ptz cam which is 30x zoom was able and has detected by joystick but couldn't control it