The Expert: IT Support (Short Comedy Sketch)

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Subscribe for more short comedy sketches & films: bit.ly/laurisb Buy Expert shirts & hoodies at laurisb.myshopify.com/ Square Project Ep2. A funny video about a phone call to IT Support. Another day in the life of Anderson, an engineer trying to fit into the corporate world and his cubicle. Check out the other episodes of The Expert: Square Project!
bit.ly/SquareProjectEp1
bit.ly/SquareProjectEp3
Have you seen the original video? Watch The Expert: bit.ly/TheExpertSketch
Please, help us and translate the video into other languages! You can add subtitles here: ru-vid.com_vide... If you'd like to dub the video, please, get in touch.
The Expert shirt campaign is over, but let me know if you'd be interested, you can check it here: bonfire.com/the-expert
What is the funniest tech support call you have had? Any other interesting nuances of your business life? Let us know in the comments!
Starring: Orion Lee, Alex Wadham & Anna O'Grady
Directed by Lauris Beinerts
Screenplay by Lauris Beinerts
Story by Orion Lee & Lauris Beinerts
Based on characters created by Alexey Berezin
Producers: Michael Bel Gil & Damien Beaton
Executive Producers: Orion Lee & Lauris Beinerts
Director of Photography: Matt Riley
Production Designer: Catiana Becker
Costume Designer: Sabina Piccini
Editor: Connor Snedecor
1st Assistant Director: Archie Hollway
1st Assistant Camera: Matt Tregoning
2nd Assistant Camera: Joanne Smith
Sound Recordist: Xan Márquez Caneda
Gaffer: Pete Carrier
Make-up Artist: Sabrina Garside
Sound Designer: James Bryant
Colourist: James Willett
Equipment provided by Picture Canning & CARRIER-media.
Shot on location at Runway East.
Special Thanks to Evan Simmonds, Lee Zhuo Zhao, Natasha Larkin & Spike O'Connell.
A Constellation Creatives, FILM 0.1 & Meshes production.
(c) 2018.
The original short story "The Meeting" (in Russian): alex-aka-jj.livejournal.com/6...
The original short comedy sketch "The Expert": • The Expert (Short Come...
We made this video using:
- Arri Alexa Mini camera: www.arri.com/camera/alexa_mini/
- Cooke S4/i Prime lenses: www.cookeoptics.com/l/s4i.html
- Chapman Cobra dolly (a life saver!): www.chapmanleonard.com/dollies...
- Quite a lot of paper (A4 if you ask)
- Sound Devices 633 recorder and 2 boom mics: www.sounddevices.com/products...
- A working printer that just wouldn't work
- Three strings attached (fishing wire, to be more precise)
- Adobe Premiere Pro (for offline edit): www.adobe.com/products/premier...
- DaVinci Resolve (for colouring): www.blackmagicdesign.com/prod...
- Final Cut Pro X (for online - I know, I know...): www.apple.com/final-cut-pro/
- A fidget spinner
- Pixelmator: www.pixelmator.com/pro/
- Dropbox: www.dropbox.com/
- TextEdit (for all sort of things...): en.wikipedia.org/wiki/TextEdit
- Fountain & 'afterwriting: fountain.io/ and afterwriting.com/ (for the script, all 13 versions of it)
- Hot desks at Runway East: runwayea.st/
Who here has a bad boss? Annoying boss? Have you been asked to do a funny task? What is your working life balance? Share with us your latest office talk!
Funny short comedy films / sketches / skits & any other videos / movies made by Lauris Beinerts.
If you like to laugh, subscribe for new (albeit irregular) videos!
Семь красных линий Гуманитарий и инженер Дизайнер и заказчик 工程师心里的痛只有工程师能懂史上最悲催工程师如何用透明笔画出红色线条
#ShortComedySketch #expert

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Опубликовано:

23 янв 2018

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Комментарии : 1,2 тыс.

@LaurisB 9 месяцев назад

You can now buy Expert shirts & hoodies at laurisb.myshopify.com/ For all the experts out there who can do absolutely anything they're asked to, this is the ideal garment for your office battles.

@ArielCalixtro-km5hl 6 месяцев назад

Oj.

@ArielCalixtro-km5hl 6 месяцев назад

Ouede jbabgaub

@ArielCalixtro-km5hl 6 месяцев назад

ouedejbabgaub

@ArielCalixtro-km5hl 6 месяцев назад

ouedejbabga

@ArielCalixtro-km5hl 6 месяцев назад

Qab tau juta

@nikkoXmercado 6 лет назад

How are these sketches considered 'comedy' sketches while they're clearly PSYCHOLOGICAL HORROR?

@LaurisB 6 лет назад

Sorry for the mis-labelling!

@kinngrimm 6 лет назад

this comment was the first funny thing about all of this

@Paulo-zr5zo 6 лет назад

At first i didn't understand your comment, after watching 3 more videos i now know..

@gJonii 6 лет назад

I could watch Saw without much trouble, but watching these videos, I'm shaking in terror.

@Radonatos 6 лет назад

"a funny video" it says in the description... I had the worst flashbacks of my worklife...

@Aranimda 5 лет назад

You have selected option 222222222. Unfortunately, there is no such option available in our menu. Please listen carefully as we repeat the available menu options and try again. For e-mail related issues, please press 1. ...

@LaurisB 5 лет назад

Haha, a great one!

5 лет назад

This needs much more likes :D

@kennypryce4617 5 лет назад

Hahahahahaha

@DT-hb1gq 5 лет назад

I thought of that too lol

@charley7085 5 лет назад

Happened to me many times. Nightmare😢

@eng3d 6 лет назад

Printers smell fear and deadline

@sophiaativie1034 5 лет назад

eng3d no lies !

@Arzun91 3 года назад

Yes it will go out of ink when you just need the resume print

@mrslavanderblu 3 года назад

Indeed.

@ryanqvincent144 3 года назад

They all come provided with a 'critical job detector'!

@sanjacolic3978 3 года назад

So true.

@chompet123 6 лет назад

Can we take the time to appreciate how good the cinematography is?

@LaurisB 6 лет назад

Indeed, Matt Riley did a magnificent job!

@LuisSierra42 5 лет назад

It's awesome

@davew4998 5 лет назад

@chompet123 - No. Try to be more normal.

@Hyan_Thatsit 5 лет назад

Minuarust oli väga asjalik video ja väga infomatiivne ka. kino värk oli vähe lahja, kuid no mis teha ^^ I liked it They are clueless

@irfanzahid4643 5 лет назад

Cool

@IAmPattycakes 5 лет назад

As the IT person turned printer repairman for my company, I love the seemingly insane shit he does to get it to work for him. That feeling of conquering the paper breathing dragon never gets old.

@LaurisB 5 лет назад

"Paper breathing dragon", now that is a term! :D

@mitch_tmv 4 года назад

The most insane shit I've ever done to get something to print was printing a pdf to a pdf to a pdf, because it didn't print properly, and going straight to Microsoft print to pdf threw errors, so I used Acrobat print to pdf, which then stopped the errors in Microsoft print to pdf, and was then able to actually print without issue Pdf once stood for something but I'm not sure it does anymore

@NLTops 4 года назад

@Mitch PDF still stands for something: "Portable Document Format". Ba-dump-tss

@0x8badf00d 4 года назад

@@NLTops It's not very portable is it?

@NLTops 4 года назад

@@0x8badf00d Isn't it? Which is more portable, a 100.000 page encyclopedia or a 100.000 page pdf of an encyclopedia?

@noobFPV 6 лет назад

You would think this is a joke. It is not. This is how world operates.

@LaurisB 6 лет назад

This is a scientific documentary, commissioned by the World Operation Organisation.

@BikramKumar-uy8nl 5 лет назад

Then the world is a scary place...

@LampLighter 5 лет назад

@Armando Silvier Absolutely brilliant! Well said! You could not have made me laugh any harder! Cheers! Lamplighter 2019 out! 😭🤣😂😅

@abdur1996 5 лет назад

This looks annoying, but doable

@peterk2735 5 лет назад

It's kinda scary when you realise how much of the internet and the digital world as a whole is basically cobbled together and made to work with ad-hoc solutions.

@robertrosenthal7264 6 лет назад

At one place I worked, I was about 20 feet away from the IT guys. My email stopped working so I walked over to IT, but they had just started a new thing that they'd only support you through email, and they had closed & locked their door. So I called them. I try to tell him that my email is down, but he interrupts me to tell me in a rather snotty voice that they will only take support requests via email. At this point I'm rather ticked, and in a rather loud voice that everyone on the floor could hear, even the IT people behind their locked door, "I can't send you an email about my email being down because my email is down!". By the next day their new email only support policy was gone, and things were back to normal. As to my email, it was fixed in 2 minutes. Turns out IT had screwed it up when they messed with the email server earlier that day.

@LaurisB 6 лет назад

Haha, cool story! I'd even say inspirational:)

@autonomous2010 4 года назад

You would really hate my workplace then. Pretty much everything has to be in a ticket at my workplace. This is a requirement for tracking reasons. The kicker is the ticketing system we have used for years is clunky and often takes 15 minutes to load so you best not be in a hurry.

@aclock2 4 года назад

@@nehas267 Without the tickets, people would constantly ask us to repair their Iphones/Androids/Electronic keys/ even coffee machines and all kind of stupid shits.

@danudjojosoemarto2798 4 года назад

@@NLTops yes ticketing system is not for that, however for some people, if it work or produced on computer or printer, it must be IT issues, altough it could be accounting, HR, marketing or even Gerneal Affairs. Ticketing system help us to defer tickets to the correct department.

@NLTops 4 года назад

@@danudjojosoemarto2798 I know?... I wasn't talking about what it was for. I was talking about what it wasn't for but some people try to sneak in.

@JuryDutySummons 6 лет назад

Are you sure this isn't a documentary?

@LaurisB 6 лет назад

Who says it isn't? The trick is in how well the camera is hidden.

@ekinteko 6 лет назад

...and so Linux was born

@z00h 5 лет назад

Oh no, not the Linux wanker. There always has to be one, regardless of how off topic their Linux BS is.

@Lee-qj4hk 5 лет назад

Clearly it's a cross genre piece: reality / horror

@kinglearisdead 5 лет назад

@@LaurisB Oh! So you were the one that hacked my company's security system.

@pstrzel 5 лет назад

I did not laugh. I had a flashback.

@chamaraanu 5 лет назад

Wow.. All of us!

@jotafer 5 лет назад

Same as me at home when parents call to ask many issues. All of us come this feeling

@peterk2735 5 лет назад

Same. I worked tech support for a hosting company, but they didn't allows us plebs to access most of the systems, so the most I could was escalate issues to the higher-ups and stall clients while their shit got fixed. Hated it, literally the worst period of my life, I'd go back home after a night shift and fall asleep, hoping to never wake up again. What I hated was that I was the fucking useless guy, who could only feed you bullshit and not be able to solve anything. Ughhh.. PS. Did I mention the pay was crap and I had to rely on bonuses based on client satisfaction? In a company that had client satisfaction and retention as the lowest priority. Good times.

@TomoyoTatar 5 лет назад

Me too

@rolandrickphotography 5 лет назад

Me too

@lorenzobraschi2010 5 лет назад

It is absolutely horrifying how incredibly accurate this series is.

@LaurisB 5 лет назад

Be scared! Be very, very scared! p.s. I'm glad you like it ;)))

@eagledove9 3 года назад

I'm really starting to bond with this Expert guy. He's experiencing all the things that I have to experience every single day of my life.

@mimiwilson3810 5 лет назад

Anderson is becoming my favorite character of all time! Poor Anderson. "If you are looking for an attachment and there is no attachment press 13" hahahahaha

@LaurisB 5 лет назад

13 you've pressed 1.

@panchitoborja 4 года назад

I'm loving this series so much!!!

@steverogers8163 6 лет назад

clearly he just needs to print every frame of the video and arrange them in a flipbook.

@Lee-qj4hk 5 лет назад

With a geared wheel for variable speed playback

@rossie273 5 лет назад

that would work

@thiesenf 5 лет назад

Thing is that the video was shot on a high speed camera @100000fps... and is 4 minutes in length...

@ameunier41 4 года назад

It's exactly what I would have done

@chazzat3113 3 года назад

This comment has confused me

@andrejmajstorovic1437 3 года назад

I cant watch these anymore, they give me anxiety of how real they are

@kaizen5023 2 года назад

YEPPP

@ainabexell8685 3 года назад

This was too real, and as someone working as tech support for printers, I can totally understand the frustration from the end user! Trust me - I have training and sometimes even I don't know what I'm doing

@MrCter 6 лет назад

The pyramid on mr Anderson's desk makes me suspecting that after all he still uses the left angles

@LaurisB 6 лет назад

He needs to remove them immediately!

@bitcoindaddy748 5 лет назад

i get angry every time i watch it

@LaurisB 5 лет назад

It's the opposite of meditation.

@PietroGrandi909 4 года назад

These "the expert" series makes me feel like "black mirror"

@drops2cents260 5 лет назад

The crucial mistake was at 0:17, because the only sane answer would have been: "Nope. No original file, no work from me, because I will not waste my time with typewriting. If you are too much in a hurry to do your work properly, then I don't have time to do it for you". We sometimes have to deal with doctors in our ward who think along similar lines, i.e. "nurses are my personal slaves on which I can dump any task which I deem to be too low for me" (usually ones that fill in for others, doing an internship or the like). The usual cure is to keep such snowflakes completely out of the loop about anything that's going on in our ward and completely bypass them while doing our job, and (very important) "forgetting" to invite them to any relaxing and entertaining after-work activities of our team. Usually takes about one to two weeks until they get the message and start being more cooperative.

@thear1s 5 лет назад

Same. No way I'm staying late typing the slides for that asshole who values his time over mine. He can try to blame his lack of time management on me but it won't work.

@Tylonfoxx 4 года назад

@Drops2cents: .... and thus Anderson was fired.... he was not considered a "team player" :(

@CrizzyEyes 3 года назад

@@Tylonfoxx And thus Anderson realized that working in IT means that jobs are always available to him, and he probably got a raise on his next job offer.

@downthispath6538 3 года назад

Doctors don't fire nurses. But bosses can.

@drops2cents260 3 года назад

@@PG-rt7os Nah our rates are great, because we still take care about our patients and our docs are great. But it works wonders if such "feudal" doctors e.g. always have to rifle through the charts themselves for every bit of info and find procedures have been done already by us and some other doc instead of us proactively informing them. It's actually quite easy to take good care about patients while providing self-appointed "halfgods in white" enough rope to hang themselves.

@mrraamsridhar 2 года назад

Love the continuity. Anderson starts with drawing lines😂

@raterus Год назад

Literally searched for this exact comment! He needed a red pen though!

@TheGuilkato 6 лет назад

Another painfully true situation

@LaurisB 6 лет назад

Check out the other episodes of The Expert: Square Project! bit.ly/SquareProjectEp1 bit.ly/SquareProjectEp3 Have you seen the original video? Watch The Expert: bit.ly/TheExpertSketch

@lucasdanielsouzademedeiros 6 лет назад

Lauris Beinerts Hi, I would like to dub please. To Portuguese from Brazil. Lucasddaniel@gmail.com

@craiglachman1379 6 лет назад

Lauris Beinerts || Noooo! I won't. These are too frustrating! They're causing flashbacks. I'm in mental pain. Besides, I think I've watched them several times already and my stress level is now through-the-ROOF. Don't make me do it again, please! I beg you. And, just so you know I'm serious, I'm typing this using blue ink in 7 bold perpendicular red lines in plain text to make it clear to you. Phew. No more. Please.

@braindeveloperdimensional5579 3 года назад

Hello Anderson, is that you?

@wallajazver 3 года назад

I do not enjoy these, they make my stomach hurt

@jmattos 3 года назад

Jesus christ. this is literally every project I've ever been on

@Ardjano234 4 года назад

This became better with each line and the end credit messages were also a treat, well done

@Aoshimaro 3 года назад

This made my pulse race and my blood pressure go up. Too accurate.

@MikkoRantalainen 2 года назад

The last line was perfect! "This doesn't happen too often, we promise."

@solarfinder Год назад

Man, I must say that your skits are far too accurate. The Expert 7 red lines is painfully accurate. :) I'm glad I was giggling, all the while huddled in the corner of my office shaking and crying. :)

@joszsz 3 года назад

I watched the progress report before I came over to find this on the playlist... I was laughing at all that effort the whole time!!😂😂

@rheaanne1858 6 лет назад

This is painfully real and funny 😂😂😂😂

@djb6313 5 лет назад

Love these! I can’t call it comedy cause it’s soooo true. Hard to laugh when this is your day to day life.

@LaurisB 5 лет назад

Glad you like them!

@AbbeyHowe 6 лет назад

This has happened to me so many times! Very funny and well done!

@LaurisB 6 лет назад

What, someone's called you and shouted "Access This!"? :)

@43ne 5 лет назад

So accurate it turns despair into laughter.

@resultsocialmedia 5 лет назад

This had us cracking up over at Result Social. Thanks for this. SO funny!

@LaurisB 5 лет назад

Glad you enjoyed it!

@sjhsoccer 6 лет назад

Woah, two sketches in one year? Magic! Haha, great sketch, I love it.

@LaurisB 6 лет назад

Wait for next week...

@4ncientGu150 4 года назад

This man is a hero. I can't believe he worked so hard.

@distomos8118 5 лет назад

This is extremely hilarious. 🤣 Very well done, keen observations! The other episodes are great, too. 👍🏻

@LaurisB 5 лет назад

Glad you liked them!

@prudhvirajvicky1541 4 года назад

I just loved this! Great content, great skill of making this into humour. great expression!

@joanneng9145 4 года назад

Quite accurate 😂 But usually you don't have to wait for all the options to be read out before you can make your selection

@YarakaOfficial 3 года назад

As someone who is going through this sort of thing at work atm, I relate to this video more than I should LOL

@xlukas93 3 года назад

This is not a joke, this is exactly what dealing with microsoft support looks like, even when talking to ACTUAL people, not bots. It is actually fascinating how incompetent people can work on some positions.

@colindante5164 2 года назад

most underrated comment!!!

@zevfarkas5120 Год назад

It seems to be that the people answering the phone (on those rare occasions when you can actually get a real live person) are intelligent, but they are hamstrung by ridiculous rules and inadequate tools. The blame should go to someone else, who gets paid a LOT more, but that person is in some cushy office far away where they don't have to deal with customers or the poor employees who have to deal with customers.

@HansBezemer Месяц назад

Yeah, but it's real easy to get into the Microsoft helpdesk: 1st call: "Have you rebooted?" 2nd call: "I advise you to reinstall Windows/Office, etc." 3rd call: "I'm afraid you'll have to wait for the next patch/servicepack/version."

@MaksimMerkulov_domenzero 4 года назад

"We're very happy that we have solved your problem" - The best joke! I think, sometimes the user can resolve little computer problem himself if IT support specialist is waiting with the solution of a user task.

@gusk 6 лет назад

This never get's old. The original "The Expert" cracks me up every time

@odmexico 5 лет назад

It's so hard to like this kind of humor... It gets me raged instead. Anyway, there you have it. Like for you :)

@gastonguerra7296 6 лет назад

You're the best guys! thanks for this hilarious video!

@kenzito101 5 лет назад

Thanks for these sketches. I have shared them in the office, hopefully, they find them excruciatingly true yet entertaining too.

@LaurisB 5 лет назад

Haha, that's great!

@kenzito101 5 лет назад

@@LaurisB They loved it so much we all ended up binging all the other videos too. Thanks again for the great content.

@subrosian1234 5 лет назад

I was expecting the phone to bring up problem #22 due to his repeated pushing of 2.

@LaurisB 5 лет назад

You have selected two billion two hundred twenty two thousand two hundred twenty two. In your own words...

@thiesenf 5 лет назад

"...for having killed you neighbours cat please type in 43465436..."

@uriel6231 8 месяцев назад

Option 26 is our most issue haha

@mikeadamson9128 3 года назад

I could happily watch another dozen of these :)

@woojacky 6 лет назад

Thumbs up from an IT guy here. Haha

@LaurisB 6 лет назад

Automated IT guy? :)

@D4RKBRU73 5 лет назад

ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE--fZvSfOBZ_0.html

@Thoreaux 6 лет назад

I was worried it was gonna be a weird skit I didn't get again. Wasn't ready for it to be way too real.

@LaurisB 6 лет назад

Still a weird skit, though!

@games4us132 4 года назад

This is just so accurate 😂

@panchitoborja 4 года назад

I'm starting to LOVE these series!!!!!!!

@JapaneseJourney 6 лет назад

From the expert to star wars and back.

@tapiooftapiola517 6 лет назад

Need to urgently watch this when I am at home. HYPE. Will probably be reminded about my job. UNHYPE

@LaurisB 6 лет назад

Were you? :)

@HienNguyen-gm2vv 5 лет назад

It's so funny.The way he performed was so hilarious Hope you'll make more videos!!

@LaurisB 5 лет назад

Really glad you enjoyed it!

@robbybobby4253 11 месяцев назад

I used to think that I was alone in these situations. These skits have become my support group.

@DominikHauserVideo 6 лет назад

Great series, I love it!

@rolandrickphotography 5 лет назад

The Expert series is amazing and so true. Love it. Subbed and checked the bell 😁

@LaurisB 5 лет назад

Glad you're enjoying it!

@rolandrickphotography 5 лет назад

Lauris Beinerts , you have no idea how true this is. Before I became self employed, I was one of those experts in major industries and banks 🙈. The stupidest taking over control, making it to management and board positions by the most meaningless phrases ever. Dito the political “leaders”, specially in the Western Hemisphere (EU, UK, USA etc., it doesn’t matter where). And they all are golfing 🏌️‍♂️ together. That is the fact, the Planet is currently flushed down the drain - against better scientific knowledge. You put this by a genius manner into the “Expert” series, spiced with tons of morbid sarcasm and humour.

@rolandrickphotography 5 лет назад

Lauris Beinerts , PS, remember the narrator’s epilogue in “Superheroes”? “And crawling on the Planets face, some insects called the human race, lost in time, and lost in space, ...and in meaning.” - Bingo. Most predictive sentence of a Sci Fi musical plot 🤪

@cdlord80 3 года назад

Those are some fantastic looking deskphones you got there. Very clean and modern.

@khairunisaJaafar 6 лет назад

Loving this series

@MM3Soapgoblin 4 года назад

My favorite reply from my IT support was when all my emails to every company I worked with was getting bounced back to me was "Our email server is fine, must be on their end". Yes, 15 different companies email servers all started experiencing the same error on the same day that only occurred with our email. I had to send everything through a personal Gmail that worked just fine.

@BladeValant546 3 года назад

They weren't using Mxtool box easily prove whos side it is on. I hate incompetent IT.

@lestersys 6 лет назад

Ahh...network printers...so many lost hours of productivity in the office thanks to these. LoL

@Caelus 6 лет назад

"Me: Cant duplex print on your 10 year old printer? Looks like a universal driver was installed. Fine I'll just search around Hp's support website for a manufacturer driver. Welp, guess i'm going with windows vista drivers which may or may not work." *starts download*" 100/Kbps "Me to client: So how is your day going so far?"

@enriquedossantos3283 6 лет назад

Just haul The damn thing next to your desk and plug it directly, hes alone in that Office no one else is using The thing

@sporadics 4 года назад

I love these short clips...more! more! lol!

@jamesgordon1949 5 лет назад

I've watched 3 of these video shorts. I'm subscribing now. Hope to see many more

@LaurisB 5 лет назад

Welcome aboard! We don't do videos often, but when we do... I hope you will like them! :)

@Conighttonight 6 лет назад

This was one of the most frustrating things I have ever seen haha, How do you have access to such fantastic sets?

@LaurisB 6 лет назад

This was shot at the hot desks at Runway East - if you are a tech start-up (or are just looking for new office space in London), check them out!

@FAITHOM 5 лет назад

This is the best😍😘 I laughed my ass out😂😂😂😂 Poor Anderson keep making such videos it's so gud n have a gud storyline😊😀👍💖❤

@LaurisB 5 лет назад

Glad you liked them!

@crypticon9246 3 года назад

phenomenal cinematography! Thought I was watching a movie at first!

@Hedgehog-plant 6 лет назад

This is gold

@sacredgeometry 3 года назад

This is incredibly realistic except for the part where the expert says no. If someone came to me with a request like that as an engineer I would have told them get me the file first and afterwards I would get them an estimate of how long the work will take. Then we could arrange for that time to be worked around or into my schedule and I would get to it. Seeing as it was the end of the day then there wasn't a chance hell they were going to get it, especially after asking like that and then I would get back to my work leaving them to clear up their own god damn mess.

@ljgarrison6910 5 лет назад

These are fantastic 😂

@Unmannedair 6 лет назад

Awesome as per usual!

@Sapphire_Jack 6 лет назад

You don't know how to print a video? I thought you were an Expert........

@LaurisB 6 лет назад

He knows everything. Absolutely everything.

@rcb3921 6 лет назад

Well, you need to use red ink.

@beauregardslim1914 3 года назад

I worked IT in a large office full of Engineers in the mid 2000s. You will note that he did not try turning the printer off and on again... Asked about this, he will engage you in a discussion about reliability and deterministic behaviour, all of which is moot since your department couldn't afford such laser printers even if Allen-Bradley made them.

@HansBezemer Месяц назад

When I interpret this correctly, he took the multifunction printer from the network and hooked it up locally via USB. That's what I would have done. Unfortunately, he may not have had the proper drivers - or the possibility to install them.

@rachelmatthew6771 3 года назад

please make more of this!

@user-mi2hs5or5r 4 месяца назад

I actually had a boss asked me to check on 500+ pages of a worksheet to see if the calcaculations were correct. When i asked for the original excel file he said "no, i need you to do it with pencil and mark it on the paper for me read it". Ressigned right on the spot.

@LaurisB 3 месяца назад

Epic!

@loosingmymemory7 5 лет назад

"You still haven't solved my problem!" said anyone that has ever bought a self-help book or been pressured into a religious meeting.

@eugenerider0701 6 лет назад

Looks so cool when he finished coding that printer. Damn.

@LaurisB 6 лет назад

Glad you enjoyed it! :)

@phatshare Год назад

I had watched this multiple times, but still valuable lol

@thomasfeiller2207 2 года назад

so relatable. Great writing for these skits.

@TheFlashBeer 4 года назад

You forgot when they are currently unable to take your call due to high incoming traffic so they ask that you please stay on the line until the next available representative is able to take your call while they play low quality 90's point-n-click adventure music or extremely loud classical music that is intermittently interrupted by a voice that makes you jump to be ready to answer, but really it's just a pre-recording that tells you should please continue to wait as the next available representative will be on the line with you shortly, but actually it's just a lie because it's a 45 minute long hold time, and by the time the representative actually answers you've already programmed yourself to ignore anything coming out of the phone, so you keep waiting until you notice the voice shouting very loudly to you on the other end... and then the call gets cut off, but you're on a private line, so they can't call you back and you have to do it again.

@ibidesign 4 года назад

Couldn't watch this one, it just hit too close to home.

@doncarlodivargas5497 3 года назад

This is also pretty spot on, I have actually been programming sw this week, based on screen dumps, instead of getting the SW in text format, office work are bizarro world

@christelletremaine8900 2 года назад

I love his facial expressions lol

@augurseer 4 года назад

Speaking as an IT service desk manager . I can confirm this is all true

@Sahuagin 4 года назад

this actually happens "..and if there's anything else you need, just ask" "ok, could you send me a link to the file you're talking about so I can work with it?" "oh, right, I'll have to get back to you on that after I talk to "

@JayanandSupali 6 лет назад

this was epic!!!! had a good laugh. Well made.

@Sci-Fi_Fan296 2 года назад

I work at a help desk and this was really funny. Thanks for sharing.

@ak19910716 5 лет назад

I had a class this semester about modelling and simulation, taught by IT nerds. You know what these "IT" people used to teach? Badly organized Powerpoint slides with tons of low level mistakes and bad German grammar that were printed out, scanned back into low resolution PDFs without aligning at all, and the best part, without OCR! And this is supposed to be the only material we were studying with. We couldn't even search for keywords, or even do a decent OCR ourselves due to how blurry they were. Yeah, and those dare teach us about programming, modeling and simulation. The exams they organized were so hard (half the things didn't even come up during lectures), that the Office of Exams deemed that final test invalid, so everyone of us had to write the exam again. Is this supposed to teach us that you can be as lousy and irresponsible as possible but still get a decent job in today's world? Fine.

@LaurisB 5 лет назад

I can feel the anger growing in you :)

@HansBezemer Месяц назад

Personally, I never bother with .PPTX. I render the whole thing as a PDF. All PDF players I have encountered have a "presentation" mode. So you never see me wrestling with some horrible MS product in order to get my presentation across. It makes up for better handouts as well.

@skyler114 4 года назад

Took 3 weeks for them to fix the printer on the floor. All they had to do was swap the ink cartradge but as a mechanic I did not have the authorization to access the particular supply drawer and the "technical training" required to be allowed to replace the cartridges.

@BladeValant546 3 года назад

I've seen someone flow a toner cartridge and covered the inside of the printer with toner and ruined it. You might be smart and good IT would know that.... But don't underestimate stupidity lol

@skyler114 3 года назад

@@BladeValant546 this was for a computer explicitly meant to be used by mechanics and electronic technicians, who daily were repairing large machinery that one of its main capabilities was to print