'This is a complete nightmare'; Bank fraud drains local man's account of $60K 

Exactly! they are part of the problem.

TRUE

True. If their ATM accidentally spit out too much money to this man and had he refused to return it, they'd have the police at his door within 24 hours.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Exactly

It absolutely is the bank’s responsibility. You have a contract with the bank you lend them your hard earned money and in exchange they pay you paltry interest and more importantly the promise of them safeguarding it against would be thieves/hackers.

We live in an absurd system that is "fractal-y absurd" and what I mean by that is that at every step it is absurd and that absurdity is self similar. It is hard to find a place to start so I'll just start with the dollar. People in the US who have never left the country and or never used another currency just give the dollar a unit value of 1 but that hides the fact that it loses purchasing over time. This is called inflation and there are official stats a person could look up regarding the inflation rate but those official numbers are basically bullshit or rather a "half-truth". They do over complicated "creative accounting" based on some ethereal thing called the "consumer price index" or whatever nonsense when all a person really has to do is look at the change in rent over time relative to wages to get a "real inflation" metric, as in the inflation real people feel not some obscure hypothetical number no real person actually experiences. So now that we have this absurd currency system, let's go on to the absurd banking system. We trust people, without good reason, to take our store of wealth, pay us tiny interest rates, if any, and then loan it out to others. We have zero say in where these go or the types of borrower profiles, or really anything and we can't easily see how healthy the banking institution we're using is. Most people just kinda assume there is no risk with using a bank but that is far from the truth and there are many risks that make using most banks to store any significant amount of wealth risky(far more risk than the benefits would justify). Now there is the absurd legal system. There is a legal maxim that usually says something like "ignorance of the law is no excuse" but practically speaking that is bullshit and obviously so. Police, and other government officials, get "qualified immunity" but regular citizens, with exactly 0 legal training, are supposed to just know and obey, as if by magic or divine intuition, all laws in their city, county, state and at the federal level. Law in the US is written in English but it isn't the kind of English regular people speak. It takes professionals months, and maybe years, of formal training to be able to read and fully understand law but even then professionals get stuff wrong and argue about stuff all the time. It is basically like we live in an insane asylum where the patients somehow got left in charge

@@joshs9066 It's not his money! No one has $60000 and if he did he's a drug dealer I'm 16 and i even know this 🤦‍♂

@@swallowedinthesea11Shhh…the adults are talking.

@@ChicanoPhD um, i'm a teen. hello...

You do wonder that what amounts to a robo call ends up targeting a person who has $60,000 + in his bank account. Did the source of the robo call actually have access to bank accounts, so they know who to target? That means bank security has been breached and a specific target was made by a supposedly random robo call.

It wouldn’t be surprising. Branch bank employees make crap base pay these days.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

@@StevenTorreyvery interesting 🧐

it's called an otp bot w a tlo lookup on target@@StevenTorrey

That and incompetence.

Sometimes

Agree completely. There are so many inside jobs that the average person doesn’t know about

It is. Someone has access to the account information.

You are probably right!!

1910 nw 2nd street, Fort Lauderdale, fl

@@Narnho459Is this the address of the thieves?

It’s the government who took it sadly

thats why you keep money on credit cards instead its insured.. debit cards are dangerous and people dont realize it

25 years? Death penalty or life sentence is the best option.

You know it is so, because the money have to be split up

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Fr. If someone is trying to reach me they’ll either leave a voicemail, send an email or a letter to my address. If it’s someone I still don’t know, I’ll discard it either way

The people that called was actually the bank signaling fraud on his account.

@@johnnytran800they left a message I would think and he want to the bank

I only answer calls I am expecting. I have the call logs to prove that. How long I was on the phone with them with the dates and also times. People can call through random numbers using the internet. One of my friends used to call me from random numbers when his phone was cut off and I asked him how then he told me. He had also gone to ITT tech.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

* billions

wow.. this same happened too me

i reported online to

well i need fox 13 plz

Exactly. Very suspicious.

Nah… that was someone at the bank trying to pull a fast one and get a quick money grab

Says who exactly? Certain types of transactions aren't covered by fraud protection.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

​@@mattypantsthe whole account has fraud protection on it

you would think.. its been over 90ty days.. i still dont have any answer i call bank here in town i went too and nothing no one answers.. well because this fraud on my account . im out of 2000? and my car now because ive never been late to the point that I just didn't pay it i have 10 day grace.. well i have print outs from bank and the bank manager signed stamp it thst the money and things over turned would be put back . this was given emailed to my car finance which i had GM financial.. they never even called and said they was taking it. i wokeup and tues two weeks ago my car gone .. i call locate it.. and they tell me i need pay 2200$ get my car.. now mind u . when they took it i didnt how a payment yet. that total is the towing that came n took it.. and 2 car payments total 900.00 amd some change..Now subtract that from what they are saying i owe. .so where 300$ tacked on come from. interested and late fees.. OMG ..I wasnt late. those payment were paid..april ,may payment were two got reversed.. because the fraud. im pisssed. like i loved my car.. and they just took it..nothing i did to deserve that..Now whos gonna fix that.. my car they held till tues. after holidays! . some smart ass calls Say: So you getting your car, because its going to auto action.. I said since you snuck and took it you must wanted really bad.. so its your again..i paid 3 yrs on that car.. and i told them send me a bill saying i owe you anything.. loan ppl. because i kept that car CLEAN.. AND ILL ADD THAT TO MY COMPLAINT

I think you're right. I had this happen with a brand new bank account I had opened about a month or two prior. Claiming a charge was on my debit card I had never used. Not enough time to get on the dark web and the bank didn't have a compromise. They like to do this on the weekends so you can't easily call your bank.

The reason is banks now hire on the employees ability to speak/write different languages, and other standards that have nothing to do with how they USED to hire: Decades ago they'd look for stable, long term people that weren't likely to go anywhere. Now, both armoured cars and banks hire anyone, and a lot of them have four Passports in three different names. They're GONE once they milk the cow. We even had that with my TD Bank in Canada: suddenly my branch shut down for two days, then opened...with all new faces. They had been making unsecured loans to friends from back home (Asia, India, etc). Then simply left the country. Most financial crimes are not worth pursuing overseas, and most countries wouldn't enforce a return of one of their own citizens anyway!!

I 100% suspect this. How else would they know in real time how much is in your bank account, what your last payment was, what the last several purchases were? It's an inside job. I had one try on a brand new business account at a small local bank who used a 3rd party for their debit cards. I had never used the debit card because I don't like them, it was locked in a safe. (Small at home business, no employees). They successfully sent a code to my phone on this account. To do this they had to have my user name and password! I immediately changed my password. I knew it was a scammer so didn't answer the phone. It had to be an employee selling the account information. No other way as there was no breach with this bank. They had just a few local branches but some branches in California as they had recently merged with another bank.

The bank said the customer gave out security information. I didn't get clarity from the customer if they did or did not, nor if the customer changed their security details from the first issue when calling the bank.

Wow. Imagine thinking this is "an excellent example of investigative journalism". It's barely journalism let alone investigative. Has it really been that long since you've seen actual investigative journalism that you mistake this for it?

1910 nw 2nd street, Fort Lauderdale, fl

Nah

Terrible reporting. They blamed the bank, and then took credit for getting the money back. What is IC3? I don't know anyone that ever heard of it. Who took the money? Why wasn't anything done after the first phone call or visit? IC3 isn't responsible for blocking transactions. So much more to this story, but usual media reporting of taking one side and just reporting the juicy parts.

Yeah and IC3 sounds nice too. Glad news could help the guy. Always takes more effort to get your money back than to make it in the first place sadly.

The Chase one was the worst because the fraud was happening because she used Chase ATMs

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Yes. A $59,000 withdrawal doesn't raise a red flag? Our bank, (Chase) often sends us a text when we buy $35 worth of gas from a certain gas station to ask if we made the purchase.

@@logicalblueberry yes that is the way it should be

Ikr? The banks are obligated by law to tell the government whenever we, the public, make a transaction of $10,000 or more because of money laundering. How did this not trigger any warning bells.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

He would have gotten nothing

That makes sense. That’s why the bank says they are not responsible.

It sounded like that, but this reporting sure wasn't very informative!

Thanks. I watched it twice thinking i missed the part of how it happened so we can all learn. Wish there more details of how he got tricked into giving his login details.

So..the Bank said "our name's Gus... nothing to do with us"..

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Someone took the money 💰

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Never even heard of it!

That's what he did 😅 and Key Bank did nada until this news was involved!

It's probably in a long contract given to every customer, but it's not a reasonable demand that consumers memorize the names of relevant regulators or government organizations.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Exactly, the media never talked about how the hell this all started!

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Hear hear. Finally a smart observation. Terrible reporting.

Yeah, keep it all under your mattress!

Once the transaction shows approved the settlement is a force post. They have no means to block the settlement. Banks would love to have that ability but most of them are little fish that have to go by network regulations from Visa and Mastercard. The networks should be doing more to block fraud but they make $$$ the more transactions are made and take no loss from fraud unlike the banks.

Yes, the ACH part could spell so much… including self-perpetrated fraud. I see ACHs a lot, it’s never without the account holder first fill out the recipient’s full account info including address and number and amount. Something is real fish here.

Yep! We need to know what this guy did wrong so we know what not to do!

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

I can tell you how it happened to me. When you do online banking with Key if you don't type in their web address and just go to google search with the name the first position will say key bank however it will be fake. Hackers buy a fake key bank AD and get it listed first. Then when you go to login it records your keystrokes and grabs your password for the bank. Then they start doing ACH withdrawals over and over again swiping your money they took 500.00 from me 3 times. Moral of the story NEVER type your bank name in search engine always type the web address in

The secret is that he didn’t actually get scammed. He was hacked and beamed

2:30 Sure sounds like he did something wrong, worthless journalism just skimming over that detail.

What key bank isn't telling is that this happens daily. They get hacked daily it happened to me. Scammers put up a fraudulent key bank website in the top position on google ads and if you click the ad thinking its the bank they take your login info

@@wakeup7874that’s a very likely explanation. The way to avoid this is never click links to your bank website that were emailed or texted to you. Instead type it in (correctly!) or choose it from your bookmarks (if you know your bookmark is correct).

@@wakeup7874That’s not getting hacked. That’s you not doing your due diligence to verify the website is legitimate first.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

That make since it that's what many of our ancestors did! 😊

Secure locations: buried in your backyard.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

me too definitely

I’m wondering the same

Fr! Need to know what went wrong. Sounds like the customer was at no fault.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

No probley not they never find them

could not have said it better myself LOL

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

Don’t waste your time with the BBB. They are not the government and not a regulatory body. Businesses just pay them to get listed. They might help you with a business that’s a BBB member by pressuring the business, but that’s all they can do.

@@Sashazur It's the shared experiences with the BBB. That's why I recommend it as well. People go there to read reviews to check out businesses. The more people that know about the 'ick', the better off we will be.

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

@@Narnho459Why and how is this info relevant?

@@NarutoUzumaki-xg9et disadvantage - the card is millionaire. the image inclement weather. recent events now present the case fibromyalgia. if godlessness emerges we know death. use betrayal to recover your strength. the trick is you

And owned by the Rothschilds.

Wow and good for you!Because they are the "third" party!!

When they say recover, did they actually reverse the transactions from the scammers or the bank foots the cost to the customer?

I agree

Same, I only keep enough to cover monthly bills.

Absolutely...... there are plenty of scammers out there only too willing to move your "endangered " cash into another special account to keep it safe!

Yep! There was no information on how, what, and when this all happened! Junk news!

I can tell you I bet he went to online banking but didn't type in the entire web address for key bank. Scammers buy the ads for key bank to get the top position. Then log your key strokes. Once they access login info they withdraw your money. They took 500.00 from my account via ACH withdrawals three times it took key bank 1 month to give me my money back.

Great investigative critical thinking. He hung up after he realized something is fishy. Then he went in and that was the first time he talked to someone really from the bank. He spoke to the scammers twice and gave critical info about his account. I bet money on it despite the terrible full-of-holes bad journalism and reporting. Good brain there!

Maybe he could a answered the spoofed number. Last month I got a random call claiming to be from my bank but alarm bells kept going off. And also that call was at 6:4 pm. I DID NOT call that spoofed number back but the number on the back of my bank card. I told the agent that I got a call from a fake number...and the agent told me there was nothing out of the ordinary considering the fact that I'm always monitoring everything. Seems like my suspicion was confirmed....

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

So maybe a inside job?

1910 nw 2nd street, Fort Lauderdale, fl. its the hairdresser

💯💯💯

Tell that to all the people who just got scammed at finex credit union from a fake caller and the bank won’t do shit

Don’t be too fast in that one. I have a credit union for a long time. Now, I have not been doing any transaction with that account. A few months ago, I suddenly received text from the credit union telling me that there seems to be suspicious transactions happening with my account. The transactions were coming from a medical equipment company that I have never heard of. They were charging my account $300 for a medical equipment that I have never ordered. Mind you this company they did it 3x in a short time. So my account was depleted of funds ($900) in like 10 minutes. I called the credit union and told them that I have never ordered those equipment and that they should return my money. They cancelled my card right away but it took a week to put the money back into my acct. The moral of this story is that if you put your money in a smaller bank or a credit union, you still have to be diligent in checking your account consistently. Scammers are everywhere and they are tech savvy.

Wrong. I have to get 2 new debit cards in a year. And just last month our bank put out an alert on the online banking app telling people not to reply to text telling customers to reply to a specific website. So, your statement is not true.

Thank you for that info. I learned something new.

lol, and Nigeria and all the African countries and Southeast Asia. They scammed $30 billion out of Americans in 2021. It’s way more now.

they didn't tell it. But Hackers buy the first position google ads. So when you type in key bank it pops up first then u think its your online banking but its not. Then they record your login keystrokes. Then they do ACH withdrawals and take the money. It happened to me with key bank. I never type in a banks web address in google search I only type in the entire web address always since then.

As long as there isn't a robbery or a fire, then the money is gone forever.

I wouldn't be surprised if the banks are doing the stealing.

Because it’s a scam from a Nigerian or Indian call center. The number he talked to was spoofed by scammers pretending and putting him at ease about his money “going no where.” On the real bank’s side, they see nothing unusual except he had an ACH.