Whirpool WML75011HZ Microwave / Hood Needs Repair After 15 Months 

It’s so nice when you understand how things work. We had a air conditioning unit at our last house that broke right after the warranty was out. It was a fuse one time and the fan the next time both times my husband figured it out. I never complain when he wants to buy different golf clubs or speakers, he’s saved us so much money in our 41 years of marriage! ❤️💕 glad you could fix it! You are so correct, those are expensive fixes when you need to pay someone to fix them.

I was close to purchasing another microwave until my third search brought up your video. Thank you. Followed your directions and replaced the fuse. Other than taking out of the cabinets and taking a bunch of screws out to remove the cover it was really pretty easy. Not counting going to the hardware I think it took me about an hour.

We just purchased this model, will be installing when we move into our new place. Good videos on install and possible issues. Thank you.

Much thanks for the video. Had issues with the interlock not working which then caused the line fuse to blow. Replaced both and back in business. My unit is 6 years old.

Thanks for showing how to get into this beast! I had another issue but this was very helpful to give me the initial push.

I really appreciate this video. I was going to just replace my fuse, or at least check the fuse but, when I got the front control panel off, I didn't see the fuse anywhere, so I assumed it was located elsewhere. Once I seen this video, and found out where it was, I stopped. I'm retired and a bit to old to be pulling a microwave out of the wall. It's only 6 months old, if that, so we are going to contact Whirlpool for the warranty fix. It might be something with the switch as well. It's stuck in the out position. So the door can't even close. That might just be due to where it was situated when the fuse blew, if it's the fuse. I'm not sure if the switch can cause the power to go out completely or if there might be some sort of reset process, but we'll just have it looked at since it's still under warranty.

I am so glad that you know how to fix things. this is crazy

Thank you I have the same one less than a year old and been trying to find the fuse, you just answered my question but now realize it may be the switch causing it so since I still have warranty I'll let the repair man that's coming out do it this time !!

What there thinking is they don’t want you to repair it yourself. we have become a throw away people. If it breaks buy new. No more tv or small appliance repair guys around it’s a real shame the USA used to make everything and it was built to last. The days of getting 25 or 30 years out of an appliance are over unfortunately. Love your channel keep up the good job.

There are a lot of products these days that seem to break just after the warranty expires. Good video.

Your video was perfect to help me remove the microwave, locate and replace the fuse. Thank you.

I feel bad for you on the troubles with micro. Memories of your Ariens snowblower came to my mind.

I’ve seen fuses go out on microwave all the time . Replace them and they keep going! The compact design does make it harder, thanks for the video. It doesn’t scare me away, but I do know the unit will have to come off the wall if I need to replace a fuse. Cheers!

Thanks for these videos, my wife and I just purchased this microwave (the -1 version) and It'll arrive next week your install video was great and will help me alot. Keep up the good work sir.

thanks for the video... I just got my Whirlpool 1.1 microwave installed today and hope I don't have this issue after a year.

Great video. Mine is 14 months old and just died. I hope a new fuse will bring it back.

Yeah, definitely a product to throw away if there are issues. WAY too expensive to repair. THANKS for the head's up!!!!! You've definitely done your subscribers a great service. I will now take a pass on this one.

In spite of the name, it still breaks after a little over a year. Not good. Looked like a struggle to get it back. I'm so happy we didn't get a micro/vent deal. We already had a problem with our new vent hood, thankfully hubby fixed it. They don't make things as well as they used to. I'm glad you were able to find parts. Lets hope they work. Good luck. :)

I was looking to buy low profile microwave thanks for the video

Great job thanks for sharing I love 💕 your videos

A big part of wants to see the scene when you were taking down and cursing haha

Had a older microwave with that switch. Same problem. The fuse was mounted behind the front panel though. I had reservations about this model because the switch lookd identical to my old microwave. Same problem. Probably just over 1 year. I got tired of replacing the old ones Fuze. This one looks way more fun.

Those are a pain in the ass to install. You did a fine job.

Thanks I just ordered this microwave will be adding the warranty to it😅

Another guy on his channel had a failure on this same unit and called for repair. Parts and labor right at what he’d paid for it new. Only few days out of warranty so called Customer Serv, told no help, asked for supervisor and was given warranty on parts. He still had to pay $160 for two service calls. This is the third video I’ve watched on this unit having failed.

Those micro switches are the same as the ones on our copier door switch assemblies, they fail intermittently under load but will test good when you put a meter on them.

Thank God I found this video! So many people including myself would just throw it away and get a new one... im saving this cause I know I will need this

This vid (the fuse part) helped solve our problem.

Thank you sho much for posting this. I am having the same problem I tried fixing the microwave and it worked for about 4 more uses before it started just shutting off. Hopefully or insurance will cover a new one. If not this could get expensive.

I have this microwave and love it. The open door button is almost useless though. What I'd love to do is mod it and make it open automatically when it's finished cooking, but with the button being touch sensitive, I'm not sure I'd be about to.

I have a high end KitchenAid stainless. it has a 4-speed fan button, and sometimes 2 of the speeds don't work. If I slap it around a little bit it starts to work. My old refrigerator was 30 years old when I finally replaced it with a Maytag which of course is owned by Whirlpool as well. I bought it shortly after my daughter was born, and it failed maybe a few years ago so it barely lasted six years I think. Apparently it's a common problem with the board and I ordered it and it was on backorder for several weeks. I took the board out of the back of the refrigerator, found some bad capacitors. I rode on to a place near me and for about 2 bucks I was able to fix the board. The board goes as high as $180 on Amazon, but I was able to get it from Sears direct parts with a coupon for about $100. the first board showed up damage cuz they didn't even package it was just flying around in the box so they had to send me another replacement. So even though I didn't use the new board, I have it on hand as a spare. But apparently it's a common issue with those. the refrigerator boards are a common model when you stick them in, you have to know the code for your refrigerator and program it to the front panel in order for it to work. They hide the manuals either in the hinges or underneath the refrigerator and you have to know how to program them.

Our built in microwave since 1985 went out in 2014. I called a repair shop. It was not worth the price ( $85.00 with a 3 MONTH warranty). We bought a L.G. with similar dimensions. Only lasted 2½ yrs. A friend gave me her Panasonic when she moved. So far so good. Now the 1985 wall oven might die , any day , however, I can't justify purchasing a new appliance until necessary.

Thanks for making this video. I was strongly considering getting this microwave due to low clearance above the stove but now I’ll have to do a lot more research now. How has your fixes held up? Did the new part seem to do the trick?

Thanks for the info!

Thank you.

I found out in a YT video that there is a manual door open option. There is a recess for your fingers on the bottom of the door. We'll be using that from now on. Just installed the micro last week and did not like the pushbutton way.

I also had the door latch fail after 15 months. The fuse blew while trying to jimmy the switches. To make changing the fuse less a major I cut a 2 in hole in the cover over the fuse location and covered that with a metal access panel. The door latches are working after cleaning up and lubing the mechanism. The problem is the overly complex electro/mechanical door latch module that is prone to damage or jamming out of adjustment by slamming the door. We now carefully close the door and it has been fine for over a month.

been there did that. parts on ebay , ive sold many parts to old micros. pretty lucrative from discarded micros. pain since they are wall hung, easy to fix when you have them apart. feel your pain popping fuse may be a bad magnetron, puts out 3000 volts- careful

thanks, this was helpful. couldnt find the damn fuse.

Watch your fingers! How aggravating that looks. You did well.

I have had bad experiences like this with appliances over the years. So much of the stuff is just plain junk now. Growing up, we had an old Kenmore fridge in the basement. That thing outlived three or four modern fridges in the kitchen.

Had a storm yesterday. No signs of life on this exact microwave.

They design things so that most people HAVE to call a repairman. Sorry you are having problems. Hope it all comes out right. My solution would be to remove that upper cabinet and get a larger one.

Wow - really disappointing to hear this. I don't know if you'll recall but I bought this same unit for my kitchen refurb after seeing you put it in your new kitchen. Mine has been in service about 6 weeks less than yours. We've had a couple instances where the microwave seems to be running, but the magnetron never engages - so it doesn't heat. But it's always worked again after just stopping it and restarting it. I know I don't have to tell you that these are not cheap. That's really sad - I have a kitchen full of new Whirlpool, I paid a premium hoping it would last longer. I hope I wasn't wrong......

I own one, model WML75011HZ, and it just recently stopped heating. Everything else is working. It makes it's normal noise and the vent fan still works, but no heat. Mine is about 24 months old. I think 2 years is about what Whirlpool is hoping they will last, ha.

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Thank you so very much for your excellent videos. We are installing ours and then unable to get the right side screw that secures microwave to under cabinet to bite. Trying to see from your video what exactly that screw goes into. Seems like something fell down into inner workings. Any suggestions?

Your video was a lifesaver for me! I have exactly the same model and it is acting up just like you described. I purchased it in July of 2018, so it's about 17 months old. I agree that it's a pain to install, and probably much worse to take it out when you have no idea what exactly is wrong with it. If you don't mind, can you provide a little more info on the faulty switch so I make sure I get the correct replacement? Any assistance would be greatly appreciated!

I had someone install one of those in my house, I am hoping the MW is going to work out better for me.

Isan't it strange how things just seem to last long enough for the warranty to run out. Things from the "olden days" may not have been as pretty or had as many features but they sure seemed to last a lot longer.

I have purchased the same interlock switch for a strange symptom on my same whirlpool WML75011HZ-0 MW . When we plug it in and hit the door open button, we get no action except the faint grinding sound of the motor trying to pop out the button stem that used to pop open the door. The only way to stop the grinding is to then unplug the unit. One way we've been working around this problem is we taped a piece of paper over this part of the panel, simply manually opening the door. My guess is the interlock part motor is what I hear grinding. I'll know when the part arrives.

URHC, how did you remove the actuator switch after removing the torx screws?

I have a similar model and need to replace the board behind the control panel. I removed the screw at the top but the control panel still won't budge. How did you get it off?

Hi there, I have the same microwave. the spring hinge on door broke...the touchscreen button controls it...do you know if spring part at top right of door is available to order? Also, part number assistance...any help is appreciated

Also is there a link to the second video you did regarding replacing the actuator switch?

Oh no. I just bought and installed one on my house. I did get the 3yr service contract but I hope I don't have to deal with this.

Thanks for the video. I have one digit not responding on the touchpad. What is the fix for that? Thanks

Venting thru top was vague...did you have to change orientation of blower?

Do you know which side the diode is on? Think I need to try replacing that on mine (same model). Hoping I don’t have to take as much off as this video.

i've struggled to replace the microwave door (model: kmls311hss) that similar to your microwave. how i can replace it? i don't see any screws on the door not like other regular microwave door which is easier to be replaced.

In your other video about this Whirlpool microwave, you mentioned that the microwave was originally ordered from Costco, but because it was taking a long time for delivery, you eventually ordered one from Home Depot. The delivery waiting time for appliances ordered at Costco can be frustrating - HOWEVER, one of the biggest reasons why people stick with Costco is because of the warranty. After the manufacturer's warranty expires, Costco extends the warranty for another year, and if the Costco Citi Visa is used for purchasing the item, another two years of warranty is put on top - - - for a possible total warranty period of 4 years.

Switch assembly? You can buy those micro switches from an electronic store, but looking at the assy it looks like two little bits of plastic holding the micro switch that they melt to hold the switch down instead of machine screws like they use to in the 90's. Don't you guys still have Radio Shack store anymore?

Mine is a year old and hate it. I’m going to sell it before I have the same issue. Wish I had never bought it.

Do you have a video of how you got the front control panel off? I have the screws out the silver and the black but does the control panel snap/ lift up or down or does it snap completely straight out?

Excuse me did you ever make that updated video on how to replace the new part? I ordered the part you recommended W11213912. But on the new assembly on the one side is only two black parts where mine has three on the one attached.

On the micro switch assembly is that behind the control panel?

Hi, I am sure that you would be able to get just the switch through the internet. As for the fuse, I think they did it that way to deter people from changing it themselves, I would have been very tempted to solder new wires onto the fuse holder and reposition the fuse to a more intelligent location

Question, does this microwave have a dual fan or is there only one?

Hello! I have this same model that I purchased in Oct 2018, and to-date ir works, however, because I don't for heavy cooking, I don't use the fan that much. I just tried using it and it didn't work. I also tried turning on the hood light and it too doesn't work :/ Any insight to what that may be would need extremely helpful.. Thanks!

Hello can you send me some pics of where all the wires go on the micro switches in this microwave

That switch is very common. Would say a

Can you post where you got the switch, and what the part number is? Our start, stop, and door open buttons quit working.

My buttons for the fan and light do not work. Everything else works. What would cause this?

Thanks🏆 So far so good. But will keep my eyes open. Check out my Steam Catcher for this type microwave... made from scratch. Is there a brighter bulb for over the range? Or way to use led... ? I did make my own filters, too.

How did you remove the control panel?

Do you happen to know how to take the door off of this appliance?

The physical door to our model broke apart.

I have this model as well. The fan button and the light button no longer work - so annoying!

That sucks. Mine is acting up. The interior light and oven stops working intermittently.

Dear Mr. Hillbilly--ignore my comment on the first video--I see the trouble!

I've seen that crap with the fuse so many times... What you could do is buy an inline fuse holder with wire tails www.newark.com/productimages/large/en_US/24R4772-40.jpg (or add them) and solder the tails to the connections for the old fuse and leave the holder in behind the control panel for easier access. You can even desolder the fuse holder and spade connectors then use crimp connectors on the tails and they just plug into the original board... Like this media.rs-online.com/t_large/F0534834-01.jpg

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whirlpool / kitchenaide same company

mine just took a crap at 4.5 years old. way too expensive for that short of life. there needs to be legislation to force appliance makes to make this stuff work for at least 20 year minimum. what a negative environmental impact.

venting is not workin good on mine the vent leaks idk but my kitchen is coated in oil...and im vent through the roof

Buy the 3,5yr warranty

Did you call Whirlpool? If not why not?

Whirlpool is JUNK !!!

I will never buy whirlpool again for this same problem.

L.G, Panasonic & Samsung would be much better even cheaper..but not allowed to be imported yet..

whirpool, theres your problem lady!

How disheartening. Had this exact model installed today. For reasons I'll never understand, it seems the mfg. did not provide an option to simply set a time; then START. You have to select COOK; then scroll thru food types, followed by the count of that type. Once you START, you now see how long it will cook for using that selection. So...if you want to cook for 2 mins, you will have to experiment with all of these food types; then record the duration of that cook, rather than just set a timer for x number of mins. followed by START. If you use the TIMER function, it simply counts down the amt. of time you select; then beeps at the end of the cycle - no cooking takes place. Perhaps it's flawed, but given the mess I just went thru with Home Depot with 2 other appliance installs, I'm going to just go ahead and "rough it". Tragically, everyone on the major home appliance business these days is incompetent. Mediocrity...the new norm.

Hate it Hate it hate it need more than a college degree to figure our the instruction... called customer service and they said go to utube... hate it even more

I just bought this microwave and i will be returning it. It does heat the food evenly at all, and i miss time cook. Junk microwave. I do not recommend this.