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Why am I not happy with Singapore Airlines? 

Jayden Wong
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2 окт 2024

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Комментарии : 415   
@JaydenWong
@JaydenWong 10 месяцев назад
I flew Singapore Airlines 737 MAX the very same day from Bali to Singapore, and that was a flawless, superb experience. Stay tuned for that one, I'll upload the video soon. Subscribe and click the bell button 🔔 so you don't miss out
@JorDonJordy_.
@JorDonJordy_. 10 месяцев назад
I definitely will 🫱🏼‍🫲🏽
@EpicThe112
@EpicThe112 9 месяцев назад
Looking forward to it and one of your viewers knows it's better than my flag carrier Philippine Airlines A321neo.
@ICallTubers93Child
@ICallTubers93Child 4 месяца назад
?
@ryansofly
@ryansofly 9 месяцев назад
Vitasoy is actually very readily available in Singapore! I used to drink it all the time! I'm glad SQ has tweaked their red eye meal service for SIN-OZ flights. It was one of the reasons why I've avoided them this far.
@maradona1012
@maradona1012 9 месяцев назад
They can afford to cut cost on SIN-OZ flights as they know their competitor Qantas is basically rubbish and OZ cities are cashcow destinations with huge connecting traffic. I hope more ME carriers like Emirates, Qatar or TK will operate fifth freedom flights from SIN to OZ
@JaydenWong
@JaydenWong 9 месяцев назад
I hope EK brings back BKK-SYD and SIN-BNE soon, and more
@sashaqueenie
@sashaqueenie 10 месяцев назад
I am Singaporean and I thought I was going to be miffed at your complaints. But I completely agree with your complaint points, especially not keeping the passengers informed about the delays. Terrible decision. And not filtering the passengers boarding is another big no-no for me.
@JaydenWong
@JaydenWong 10 месяцев назад
hahaha you got me scared for a second, I also supposed it was more SATS fault. I felt particularly bad for wheelchair pax and their companions. They were waiting at the boarding glass door for an hour
@zulithern
@zulithern 9 месяцев назад
I’m serious, I’m from Thailand and you can try out our services and you will impressed your airline more than you thought 😂😂
@DKNY-yh9fp
@DKNY-yh9fp 6 месяцев назад
The problem is they well care of each other not customers. They repeat like AI and unprofessional or untrained well. Even their it team just bad as customer service. Hurt but truth.
@WKYZ_101
@WKYZ_101 10 месяцев назад
Hi Jayden, I’m a big fan of your content. I really love how you commentate on every video diligently and give us all the information possible. You also allow us to hear inflight announcements which I really like as it reminds me of flying on an aircraft. Your videos are quite authentic and unique from most aviation RU-vidrs and I really enjoy most of your videos. However I feel that you usually only review certain airlines like Qantas, Cathay, SQ, Virgin, Hong Kong and the Chinese airlines. So maybe you could expand your reviews to other airlines so we could have other perspectives of different countries and airlines and it might also make your videos more interesting than it already is. Anyways great work on the content and I really appreciate what you do. Keep on posting world class content!
@JaydenWong
@JaydenWong 10 месяцев назад
Hi there! Appreciate your comment! I live in Hong Kong and Australia and travel a lot in between. So inevitably I have to travel a lot with Qantas, VA, Cathay and Singapore Airlines. That being said, RU-vid algorithms tend to recommend you videos that are around your region (this gives me headache!!). So you may have missed out on my Westjet, Air Canada, Delta, United and American Airlines videos. I actually did more videos on Delta and United more than I have with Hong Kong Airlines, Cathay and SQ collectively this year. Do check them out if you haven’t :)) Coming weeks and months, I am covering Garuda, Xiamen Air and Icelandair, all of which I have not done before :) Also Turkish, KLM, Finnair, Fiji etc.
@geraldsnyder6482
@geraldsnyder6482 10 месяцев назад
Not to excuse the process during the gate delay, but as a former ground handling supervisor at a major US carrier sometimes a delay isn't announced immediately because passengers have a habit of wandering off and if the delay is shorter than anticipated they can miss their flight. Just my two cents from my days as an airline supervisor.
@jpmasters-aus
@jpmasters-aus 10 месяцев назад
I agree, however in the T3 multi-aircraft lounges there are no toilets.
@TracyMclaughlin-je6of
@TracyMclaughlin-je6of 10 месяцев назад
Except Singapore is different than the US in that you go through security at the gate and then have no access to toilets or food.
@JaydenWong
@JaydenWong 10 месяцев назад
Hi Gerald, thanks for sharing your insight. Sounds like it is a risk to do that. All good if the delay is short, but frustrating if it's a longer delay.
@paulready8897
@paulready8897 9 месяцев назад
Should be allowed to leave the gate area, but then you would have to go through customs again.
@geewhiz63
@geewhiz63 9 месяцев назад
yes, it is frustrating when the flight is ready for boarding and there are missing passengers...after all, the flight has already been delayed and they want to take off as soon as possible...hence the lock in is a good idea...
@TBone-u1z
@TBone-u1z 9 месяцев назад
We flew SIA decades ago and all was fine EXCEPT the 747 air con was stuck on freezing-cold right on top of us in the front baby seats. They tried to diminish the freezing air flow but couldn't, the flight was full so we couldn't change seats, and we had to wrap our baby up like a mummy so she wouldn't freeze (they gave us heaps of airline blankets and pillows - and of course the standard crib). The seat was also broken but that wasn't of any serious concern. Then, the SIA flight path to Sydney used to be further south than Qantas etc, flying down over the Spencer Gulf toward Adelaide (sort of), out over the southern ocean a bit then banking left and straight across to Sydney. I had to ask the steward about that because it looked very strange at the time and he explained it to us (this was decades before the missing Malaysian jet). Otherwise, I've flown SIA numerous times inter-Asia, along with Silk Air, and they are excellent. Silk Air has the best looking hostesses by far (Singaporean, Indonesian, Chinese etc) although these days Cebu, Garuda sometimes, and a few Vietnamese airlines give it some competition. Thai isn't all glamours anymore like it used to be.
@O._Si
@O._Si 10 месяцев назад
Considering that Jayden is always kind and gracious and often too generous in his review, his displeasure stems from genuine issues to which SQ should address.
@JorDonJordy_.
@JorDonJordy_. 10 месяцев назад
I'm glad to see you back @JaydenWong 😊. Continue to do what you love, and be your best self. Nice shirt as well. Anyhow, has 6'4 ever hit his head while boarding the aircraft (us tall folks have our moment's). I love your feedback and views on every upload. And I can't wait to travel on these airlines.
@JaydenWong
@JaydenWong 10 месяцев назад
Haha good question, most of the times the crew have reminded him to watch out. He almost hit his head at the subway (underground passage) in Singapore 🤣 there was a pipe out of nowhere
@rachkate76
@rachkate76 10 месяцев назад
Haha I like how Jayden just refers to his parter as ‘six foot four’- the way Uyen Ninh refers to her partner everywhere as ‘German boyfriend’. 😂👍🏽
@JorDonJordy_.
@JorDonJordy_. 10 месяцев назад
​@@JaydenWong hahaha 🤣🤣 oh my! Well at least they said it early. Henceforth, lucky lad he was (a damn pipe out of nowhere wow!). I too have had my shared moments of hitting my head from time to time moreso on the overhead bins as well ugh! Yet I'm looking into traveling on one of the longest routes to Singapore one day in the near future, and thanks for giving me an insight of what it's like traveling on various airlines on various routes. Tell you're partner (Mr. 6'4 yes 😁) that one of your subscribers said hello. Hope you both have a great rest of the week and a nice end to 2023 and a smooth turnover into 2024 🥂. 我必须在最后补充一下这样一种有益健康的方式来结束视频博客 #staysafeguys
@JaydenWong
@JaydenWong 10 месяцев назад
@@rachkate76 🤣
@rachkate76
@rachkate76 10 месяцев назад
@@JaydenWong you could also just call him 24. 😂 (6x4=24) Or you could call him 193. (His height in centimetres)
@gunvaldsandhaland7757
@gunvaldsandhaland7757 10 месяцев назад
I Always Have A Singapore Sling When Aboard.Great Trip Report
@JaydenWong
@JaydenWong 9 месяцев назад
love it! Thanks :)
@syc9675
@syc9675 10 месяцев назад
I flew the 78X from SG to Perth and had no problems. The flight was 99% full. The entertainment was very good - you have live TV (where you can watch live sport, live bbc news and cnbc news). As well you can browse through the guide to transiting Changi Airport. Downs: the seats were crammed and I was uncomfortable to sleep.
@JaydenWong
@JaydenWong 10 месяцев назад
true regarding the seats but that goes to all 787 economy except for JAL. Thanks for sharing your experience!
@michaelsmith697
@michaelsmith697 9 месяцев назад
I flew SG overnight red eye from Singapore to Melbourne back in early 2022 flying in a B777-300. There was no meal service after take off which was really annoying as I was peckish and needed a glass of wine to relax me but that was not forthcoming. Lights were out until breakfast serving 7 hours later. I had to ask for some snacks, I got a muffin and tea with no milk ( had to ask for that) … the air in the plane smelled musty ( I think the aircraft was stored in a desert during Covid) . I was super disappointed with the experience. I sure Hope they have improved.
@tkkchan
@tkkchan 10 месяцев назад
Probably SQ didn't consider an hour delay is a delay. For a passenger, if a delay can be informed/ broadcasted earlier, they can make use their time in other ways like shopping, lounge access, or walk around instead of stuck at the waiting room. Moreover, all passengers stuck at a small room for an hour. It is not a wise handling for a 5-star airline anyway.
@amirsalleh2533
@amirsalleh2533 9 месяцев назад
Malaysian here. My wife flew SQ business from KL to Sing to Brisbane. She was very dissapointed, after all the hype and the price we paid. It became very apparent early in the flight that the staff were selective on who they treated better, with the westerners getting better service. SIA is at the same level as MAS now, except MAS food is marginally better. We flew ANA business a few months later and that flight was super all the way.
@JaydenWong
@JaydenWong 9 месяцев назад
As a person why fly a lot in economy, I actually prefer MAS over SQ. The KUL lounges are superb, even the regional lounge after security is better than SQ’s gold lounge.
@amirsalleh2533
@amirsalleh2533 9 месяцев назад
@@JaydenWong The SQ lounge was super packed and suffocating! They need to give priority to SQ customers v customers from their alliances....
@lighthousefd8122
@lighthousefd8122 9 месяцев назад
Feb 2023 Frankfurt, Deutschland - SIN on SQ. Dinner was served. I asked for a beer. There was no beer on the entire aircraft according to cabin crew. The other pax behind me requested the same but there was none. Best airline in the world? At least on SQ's LCC Scoot, I can buy a beer for SGD9
@JaydenWong
@JaydenWong 9 месяцев назад
wow you would expect LOTS of beers from Germany😭🤣
@mrdonniegoh
@mrdonniegoh 10 месяцев назад
Sitting the last row is the best! You can recline your seats comfortably 🤟 If you are lucky, row 74 and 75 H/K are twin seats which is slightly less compact especially if its a long flight 😊
@JaydenWong
@JaydenWong 10 месяцев назад
absolutely loved it. My neighbours did the same right after takeoff, inconsiderably reclined, bang on the wall🤣
@rachkate76
@rachkate76 10 месяцев назад
@@JaydenWong hahahaha
@jpmasters-aus
@jpmasters-aus 10 месяцев назад
Sound like what I use to do when an American client had a world-wide economy policy and I had regular trips there (and around Asia). On the QF 747 I would always get a window seat in the second to last row (or the last row) where the cabin became narrower, and there were only two seats, with great legroom between the seat in front and the wall.
@JaydenWong
@JaydenWong 10 месяцев назад
love the extra space between the wall and seat too!
@Aidan-q8q
@Aidan-q8q 10 месяцев назад
Wow Singapore 787-10 finally landing at adelaide
@benscott3157
@benscott3157 10 месяцев назад
Hi Jayden….this is interesting as my family had a disappointing experience with SQ departing and returning to Adelaide as well. My seat was broken and they forgot my book the cook meal on the way out. On the way back they forgot my wife’s book the cook….all three of us business class, a bit disappointing. We have always flown SQ for 20 years but this year disappointed.
@JaydenWong
@JaydenWong 9 месяцев назад
I heard quite a lot of complaints regarding miss BTC meals on forums recently, wonder what's going on?!
@spenym14
@spenym14 10 месяцев назад
Great trip report. I love Singapore Airlines. I’ve only flown their 777 so I’d definitely be curious to check out their 787 and A350
@JaydenWong
@JaydenWong 10 месяцев назад
their 777 is brilliant, super wide seats across all cabins. You'll find their business and economy seats on 787 and 350 narrower but still pretty decent!
@joshuaberdin6707
@joshuaberdin6707 10 месяцев назад
You were actually objective and professional (and very nice and pleasant) the way you talked about your pre-flight experience. 👍 Also, you're awesome the way you're mindful of your elderly seatmate. Your day-in-life vlog was comfy nice to watch and I love seeing Lily again! I missed her. And Lily's expression at 5:18. 😂
@JaydenWong
@JaydenWong 9 месяцев назад
Thank you for your comment! haha that was my expression when I found no coat hook
@PeterK153
@PeterK153 10 месяцев назад
Hi Jayden. It’s unusual for Singapore Airlines to leave someone a bit disappointed but I can understand why in this case. I am flying back from Japan with them in April so 🤞🏻 it’s a smooth experience. Top Vlog as always. You really are a Mega night owl. Cheers. Ways
@JaydenWong
@JaydenWong 10 месяцев назад
hahaha thanks Peter. I enjoy being night owl, late night walk, drive and video editing haha.
@ulfw
@ulfw 10 месяцев назад
Singapore Airlines is okay lah. A solid 4.5 Star Airline. Their problem is that they've always been overrated. I certainly wouldn't give them 5 stars for how shit they treat Star Alliance customers (which frankly they shouldn't be a member of. Even the main business Krisflyer lounge is crap but the Gold one is a freaking disaster and insult. For a decade plus, before the recent renovations, they didn't even offer a toilet. Literally had nothing. And now Star Alliance mileage collectors not getting Wifi is ridiculous too). Problem is: they're a sunny weathers airline. All lovely if things go right, but god heavens when something goes wrong. Their customer service (if you even ever get one on the line) is atrocious and does whatever they can NOT to help. I've winded down my SQ flights by 90% if not more.Definitely not worth the high price.
@JaydenWong
@JaydenWong 10 месяцев назад
uh the wifi! I even signed up for KrisFlyer and then I only found out onboard that I couldn't connect 🤣 Even LH has nicer S* lounge at FRA...! I have been looking at ticket prices, SQ is consistently cheaper than QF and even BA between Australia SG or HK. That says a lot. Even Australia to Jo'burg, SQ $1200 when QF, EK, QR etc $1600+
@HoopsPresident
@HoopsPresident 10 месяцев назад
I saw your plane on flight radar 24
@1133811
@1133811 9 месяцев назад
I am not Singaporean. But what exactly is your whinging about? Nothing substantial, from what can be seen.
@JaydenWong
@JaydenWong 9 месяцев назад
I’m glad you think so! Unfortunately many people only want to hear positive things in a review. I said so only to calm those people down.
@Bad_Karma1968
@Bad_Karma1968 9 месяцев назад
Jayden were u not well when u recorded this ? I could have sworn I heard u say Air Canada and better in the same sentence You and I both know air canada is crap mate Jayden dream catchers belong on your window not door ( just an fyi)
@JaydenWong
@JaydenWong 9 месяцев назад
Haha Give me a Maple Leaf lounge any day! The Singapore lounge doesn’t even have barista coffee.
@paulready8897
@paulready8897 9 месяцев назад
Delta airlines is not in Star Alliance. They are in Sky Team Alliance. Surprised you cannot leave the gate area. The gate agents should board you in groups, seems like they are very disorganized at the gate level.
@ozzy-1649
@ozzy-1649 10 месяцев назад
I totally agree! SQ is my favourite airline on board and top class. Best crew and food in the skies by miles and a very practical and comfy seat with great entertainment but I think Cathay's newest economy seat is more comfortable with the double seat back padding. I also was surprised you like the extra meal, I am fine with one especially on a 6 and a half hour red eye as it takes time away from sleeping. Their lounges and gate management are not the best. I am flying the 787 from Singapore to Bali next April!
@JaydenWong
@JaydenWong 9 месяцев назад
I definitely appreciated the first light meal, many SQ pax are connecting at SIN. They would’ve arrived from another flight and probably had no lounge access, they would be starving by that time. I suppose you can put on headphones and eye masks if you wish the skip the first meal haha. Thanks for watching!
@дрэам
@дрэам 9 месяцев назад
I've had my best meal in CX in economy, Lamb racks navarin with mashed potatoes. I hope they resume flying through russia in the future for breathtaking view and calm weather compared to over Azerbajdzjan which always has lightning strike and turbulence
@JaydenWong
@JaydenWong 9 месяцев назад
interesting, didn't know about the turbulence on the new route. I do remember the scenic route over Russia, almost always slept through it 🤣
@GaryInAmsterdam
@GaryInAmsterdam 9 месяцев назад
I enjoyed seeing your "behind the scenes", your cute katten and hearing you speak Mandarin! Thanks for showing us your home. And the Singapore Airlines review was informative and you were not complaining too much.
@jamesroussell7940
@jamesroussell7940 10 месяцев назад
I have flown SQ’s Boeing 787-10 on the Perth-Singapore route, and found the seats in economy really narrow. Not so comfortable IMO 🥲
@JaydenWong
@JaydenWong 9 месяцев назад
I definitely prefer the retired SQ 777-200 and 330!
@kijuuki12
@kijuuki12 10 месяцев назад
Surprising lounge access rule. Glad I learned about it. It makes some of the disappointments with AF and Skyteam all relative.
@PeterMullinger
@PeterMullinger 9 месяцев назад
Singapore airlines is great until things go wrong then they are hopeless. I won't go into the problems I've experienced but they were shocking.
@CLeungistravelling
@CLeungistravelling 10 месяцев назад
Wow, didn't expect they serve the HK branded vitasoy milk for a Singaporean carrier :o
@JaydenWong
@JaydenWong 10 месяцев назад
right!!
@maradona1012
@maradona1012 10 месяцев назад
SIA is still better than Qantas although their inflight product and service used to be much better
@uzairtheteslaboy9650
@uzairtheteslaboy9650 10 месяцев назад
i love singapore airlines and also i am a big fan jayden keep up the good work
@JaydenWong
@JaydenWong 10 месяцев назад
thank you :))
@ManuGeeVenessian
@ManuGeeVenessian 9 месяцев назад
thankyou Jayden always the best happy new year to you and family i will share ciao
@salimkhan-qq1ox
@salimkhan-qq1ox 4 месяца назад
the girl in white is cute :)
@evanpeay
@evanpeay 8 месяцев назад
i plan to fly SINGAPORE AIRLINES....from WASHINGTON DC to KOREA in a years time.... hope you and your boyfriend met up shortly later in AUSTRALIA.,,,,,,
@JaydenWong
@JaydenWong 8 месяцев назад
thanks, we will this weekend! :) he's coming to Adelaide.
@rachkate76
@rachkate76 10 месяцев назад
All legit constructive feedback of your LIVED experiences, so I wouldn’t call it whinging it all. You’re right- the cabin crew goes a long way to redeeming an experience with an airline. Thanks for the additional footage of your day to day life with your housemates and Lily. 🙂
@JaydenWong
@JaydenWong 10 месяцев назад
thank you so much! Appreciate your comment :)
@dlanodsknib
@dlanodsknib 10 месяцев назад
You are to be commended for your consideration shown to other passengers. Yes, a smile and a cheerful disposition in the flight crew helps to make up for when things have gone awry. Lilly (your cat) has told me you need a housekeeper! 😄
@JaydenWong
@JaydenWong 10 месяцев назад
thank you so much, appreciate your comment :)) I could definitely use a gardener 🤣 we're all from big cities (HK, Bangkok and HCM) without gardening skills. Luckily our lovely neighbours help out
@PradeepRaajkumar1981
@PradeepRaajkumar1981 4 месяца назад
Lovely cat Mate.... Nice Adelaide.. Wine Country... Barossa My favorite Shiraz.. Used to get it from Dan Murphy's.. I Miss COLES and Woolworths...
@Quokka_aviation787
@Quokka_aviation787 10 месяцев назад
I always love your videos and never fail to disappoint! I will be flying Adelaide to Singapore and return next year!!
@Samuelselevatorchannel
@Samuelselevatorchannel 6 месяцев назад
I was just on SQ279 on 13th March 😂
@jpmasters-aus
@jpmasters-aus 10 месяцев назад
Singapore airlines has for a long time been my preferred carrier up and around Asia (I am also a Virgin Velocity Member). However, my last three trips to Asia SQ have either not had seats available for my connections (often 3 - 4 months out) or were priced so high I couldn’t justify it. So one trip was on Thai, the last one is on CX and the one later this month is also CX. So I get some (few) QF status and points (but nowhere like you get between SQ and VA). My last SQ flight I flew Premium Economy and the breakfast was disgusting and after a couple of mouthful attempts I couldn’t eat it (this was ex SYD) fortunately I had a good breakfast in the Kris Flyer Lounge., there was no tray, just a gluten free wrap in silver, no serviette, fruit, etc. Tea and coffee were available later. I decided that SQ PE was not worth the money between Australia and Singapore (possibly worth it for the extra legroom onwards to Europe, the USA etc.) I agree with you about Gold Members and their decision to put them in the Kris Flyer Lounge. This new one is by far better than the previous one, which didn’t even have toilets or showers), very crappy layout and food & drink limitations. I think the food and drink options are also better in the new lounge, but not up to the standard of the Business Class lounge.
@JaydenWong
@JaydenWong 9 месяцев назад
Their prices for premium cabins ex-Australia are so high. On the other hand you can fly non-stop SIN to JFK in premium for like $1500 return
@ManuGeeVenessian
@ManuGeeVenessian 9 месяцев назад
when are you ging to Venice? my home town it would be nice to see you there xx
@JaydenWong
@JaydenWong 9 месяцев назад
Venice wow, would love to visit soon!
@christopherlim5566
@christopherlim5566 10 месяцев назад
I'm a Singaporean in his very early 40s, and I remember growing up watching ads for Vitasoy on TV. Accordingly, it's also been available in our supermarkets for many years now. So, I guess it's not that odd to see it on an SQ flight!
@JaydenWong
@JaydenWong 10 месяцев назад
Ah interesting! I love how it’s the same type of Asian soy milk too. In Australia, vitasoy soy milk is a bit different. More westernised I suppose. Thanks for sharing!!
@LoneStarFlightReviews
@LoneStarFlightReviews 10 месяцев назад
Last time I flew SQ was 2017. The last time I flew any SQ-linked airline was this summer on Scoot and I had the reverse of yours: we were KEPT at the tarmac for quite long before the captain told us that the jetbridge was broken and we had to wait for the fix to be done. Luckily it only added around 1/2 to 3/4 hour to my waiting time and the crews apologized for the delay so....fair enough. Nice video as always!
@ClaytonFu
@ClaytonFu 4 месяца назад
I also had a great experience on Singapore Airlines! So I think Singapore Airlines’ service is not that bad.
@DJ99777
@DJ99777 10 месяцев назад
G’day Jayden, you’re looking dapper. Waiting zone is a big problem.
@JaydenWong
@JaydenWong 10 месяцев назад
🤘🏻
@jamessayers4046
@jamessayers4046 10 месяцев назад
Great report JW. Shame there wasn't big hug goodbye with 6"4" at Changi. I'm assuming they wanted everyone at the gate to ensure a faster departure? The carrot cake looked amazing, one of my favourite dishes in Singapore! I haven't flown on an 787-10 yet, I'm jealous 😀 Have to ask, why do you have saucepan on the floor near the door, a leak? OMG, my husband loves those dumplings!! Keep up the great work and I always look forward to Jayden Thursdays!
@JaydenWong
@JaydenWong 9 месяцев назад
Probably, maybe it's also why they let the whole plane board at the same time. It wasn't a saucepan hahaha! It was Lily's water dispenser 🤣 Those dumplings were 1/2 at Coles last week, I got like eight packs 🤣
@oldporkchops
@oldporkchops 9 месяцев назад
No free wifi if your Singapore Airlines KrisFlyer account is not linked to your boarding pass. This sums up the modern day caste system that permeates the way Singapore Airlines is run. From lounge access to Wi-Fi access.
@zhekai-xo5pb
@zhekai-xo5pb 8 месяцев назад
how many guest can u bring in
@JaydenWong
@JaydenWong 8 месяцев назад
one on the same flight
@riptyurass302
@riptyurass302 5 месяцев назад
To be entirely fair to Singapore Airlines, the boarding operations in Singapore Changi airport are handled by SATS, not Singapore Airlines, and while I believe Singapore Airlines used to own a large majority stake in the company, they sold it in 2009 and are no longer related.
@YanPitch
@YanPitch 10 месяцев назад
The ‘wow factor’ was with you. A pity the he didn’t fly with you.
@JaydenWong
@JaydenWong 10 месяцев назад
🤣 he got extra legroom for free. How lucky!!!
@raymondleongdiva
@raymondleongdiva 10 месяцев назад
You mentioned a350 seat I think you meant 787-10 seat...😂
@JaydenWong
@JaydenWong 9 месяцев назад
woops💀 the same seat got me hahha
@zhimingyap7883
@zhimingyap7883 9 месяцев назад
I remember that i fly with Singapore Airlines with Fukuoka... They only served breakfast only on around 5 am and the cabin was kind off hot at first and there was either salmon and rice or chicken with potato but its quite enjoyable
@louish8138
@louish8138 10 месяцев назад
Jayden, I like your videos but filming crew is a bit on the nose, let alone putting them in your thumbnails. They deserve privacy too Did you ask for permission?
@Imsogoodatgoalieirl
@Imsogoodatgoalieirl 10 месяцев назад
I understand this report Jayden but would it be possible to try and do another flight on SQ from Sydney to Singapore or Singapore to sydney on sq?
@JaydenWong
@JaydenWong 10 месяцев назад
im sure in the future I will! Meanwhile I've got many other SQ trip reports in my channel, do check them out :)
@Imsogoodatgoalieirl
@Imsogoodatgoalieirl 10 месяцев назад
@@JaydenWong yes I know you have and all of them are amazing as usual. Also I have actually flown Singapore airlines this year on January from Sydney to Singapore on a350 then to manilla on their 787-9 and for the way back I flew 787-9 again then the fun part back to sydney on their a380
@endi4654
@endi4654 10 месяцев назад
Awww you have Silkair model..I miss that carrier! Feel like tearing up 😢...thanks for the vlog and nice looking at your cat! Does everyone take turn taking care of the cat?
@JaydenWong
@JaydenWong 9 месяцев назад
it was a gift and I love it! All the plane models I have are actually gifts haha. It's usually just the feeding part. Whoever she meows to feeds her🤣The backyard is her bathroom.
@m.incroyable
@m.incroyable 9 месяцев назад
Really objective comments and thanks for sharing your daily life for the first time. Maybe it’s time for you two to share your love stories and dating stories with us now ❤
@oceanbreeze89
@oceanbreeze89 10 месяцев назад
Another great trip report Jayden! Finally Singapore Airlines is offering two meals on their Australian red eye flights!!! 😅 Btw, when are you moving to Sydney? 😂
@jpmasters-aus
@jpmasters-aus 10 месяцев назад
When I was doing a lot of travel between SYD and SIN for an American clients (who had a global Y policy), in the USA they used United and so preferred Star Alliance member airlines as the one airline where UA didn’t fly. At that time (between 2003 - 2006), UA still had movie screens on panels at the front of every cabin section (ie no personal entertainment system), pretty much everyone else that was a serious airline had moved forward to personal displays). So much of the Australian (and Asian) staff objected to flying UA on the long haul, so eventually out of Australia we were allowed to fly QF and anywhere out of SIN SQ. I hear the current UA planes between Australia and the USA are much better, and maybe next time I go to the USA will try them out due to the VA partnership. As much as I usually preferred SQ over QF on the SIN - SYD night route, I would fly QF as I would have eaten dinner at the airport and wanted to try to go to sleep. Then SQ basically had a full meal services with the multiple rounds - meal, then drinks later, so it could be 3 hours before the noise went down. Where as QF also had a full meal service but it was done quickly with food, tea/coffee, drinks all at the same time, so there was much less noice and you could try to go to sleep as noon as the plane took off.
@JaydenWong
@JaydenWong 9 месяцев назад
haha who knows, maybe when my lease end in Adelaide? 🤣
@FromtheWindowSeat
@FromtheWindowSeat 10 месяцев назад
Singapore Airlines is a great airline and Changi is a wonderful airport … however, having security screening at the gate is one of the airport’s great drawbacks. Whereas with most airports, once you’re through security you can relax until boarding, at Singapore this is not the case and security screening at the gate adds a lot of unnecessary stress just before boarding. It also creates issues such as yours where passengers are locked in a secure area without toilets or water. It’s the one thing I really dislike about Changi. 🤨
@JaydenWong
@JaydenWong 9 месяцев назад
same... KUL and BKK make you wait inside too but they have loos at least, only the big A380 gates at SIN have loos. I like Changi T4 though, the one that Jetstar and Cathay use, it's security and immigration first, and then airside.
@timduggan1461
@timduggan1461 9 месяцев назад
And I'm inferring that "6'4" who you refer to is your partner/boyfriend? Not sure about 'every' airline lounge, but depending on the class of travel? Well, some lounges simply ask a fee for "guests". Oh now I get it...boyfriend (6'4) was booked another flight, SYD, likely in another class category.
@JaydenWong
@JaydenWong 9 месяцев назад
Singapore Airlines/Star Alliance don't allow guest if you're in business class. Only if you've got Gold status that you can guest someone on the same flight in.
@zagstar
@zagstar 10 месяцев назад
Every time I’ve flown through changi I’ve experienced problems with this insane toiletless, sometimes AC-less and water-less gate enclosure. Like what good is having a swimming pool, shopping mall and cinema in your supposedly amazing airport when the core function (getting on and off planes) is so poor. The other airport with this exact issue is the allegedly-great Hamad airport in Doha.
@JaydenWong
@JaydenWong 10 месяцев назад
I 100% agree with you. Hamas and Changi are amazing for first timers with time to explore. If you fly frequently, the experience is rather inefficient. LHR is better than both imo. BKK also has gate enclosure but at least they have loos and water fountains
@BillLamberton
@BillLamberton 9 месяцев назад
We had a recent American Airlines flight at LHR that was listed as "flight closing" on the board 35 minutes before listed departure time. We ran, but the gate agent told us "oh, it wasn't closing...we just say that so people will be here." (and then when sat on the plane for 45+ minutes before we pushed back) So, I'm not a big fan of airlines not being honest with customers--even worse if there is no bathroom!! In all fairness, the cabin crew on AA did a great job during that flight to KPHL. So sad seeing 6'4 behind the glass and not with you...
@JaydenWong
@JaydenWong 9 месяцев назад
Urgh I hate that! And the thing with many UK airports is that you don’t know the gate number until 30 mins before boarding😩😩
@ulysseslee9541
@ulysseslee9541 10 месяцев назад
Great to see u back to your 2nd home in the world😆
@JaydenWong
@JaydenWong 10 месяцев назад
😂😂
@prettyisntprettyy
@prettyisntprettyy 10 месяцев назад
YESSS JAYDEN
@Travellers_footage
@Travellers_footage 10 месяцев назад
As a singaporean that travels with Singapore airlines frequently, i can MOSTLY agree on the personal air vents and the exterior camera part. I love SQ but i really need them to have personal air vents like I’d they have a bad relationship with personal air vents? And PLS I NEED THE EXTERIOR CAMERA VIEWS 😢
@JaydenWong
@JaydenWong 9 месяцев назад
haha right, or at least they could set the cabin temperature lower. Do they forget Singapore is summer all year round? 🤣
@brian402
@brian402 3 месяца назад
Last time i flew on SQ was on a B747-400, from New Zealand to LHR in August 1991., in Economy. Love your awesome flight report Jayden👍✈
@JaydenWong
@JaydenWong 3 месяца назад
Thanks Brian! Damn wayyyy before I was born🤣
@timduggan1461
@timduggan1461 9 месяцев назад
My perspective as a pilot for a major US airline? I'm retired now, but I have seen the Good, Bad and Ugly during my career. There are MANY moving parts behind the scenes, and in passenger service arenas, many opportunities for Human error
@timduggan1461
@timduggan1461 9 месяцев назад
Singapore Airlines is usually highly ranked....now? Again, as a pilot, I noticed the F/A uniforms and it caused me concern. Those very long skirts? In an emergency they look positively prohibitive...perhaps they use Velcro for a quick removal, in the event of an Evac or worse, ditching in the water???
@JaydenWong
@JaydenWong 9 месяцев назад
good question, never thought of that.
@Alan-ci8yu
@Alan-ci8yu 4 месяца назад
Hey! don't let her treat your cat like that! She is lucky the cat didn't fight back. It's nice to see how you live Jayden, all the best to you from the UK.
@JaydenWong
@JaydenWong 4 месяца назад
She is very rough unfortunately, I tell her off all the time😅😅 Appreciate your comment Alan, thanks for watching!
@franzchong9315
@franzchong9315 9 месяцев назад
You would be better off flying to Melbourne SQ227 then going virgin onto Adelaide.
@CODtpk
@CODtpk 10 месяцев назад
"g'day ONE WORD flyer squad" HAAAIYAAA nephew Jayden 😂
@nikserof2183
@nikserof2183 10 месяцев назад
0:42 I don't think you need to apologise at all. You're merely presenting what you experienced with SQ. Providing criticism based on that is something you are certainly entitled to do. 4:03 This security-at-each-gate and secured-waiting-lounge system at Changi is the pits. 3:37 哎呀! Why not fly to ADL via SYD with the stretched Tom Holland?
@JaydenWong
@JaydenWong 9 месяцев назад
Hi Nik. Many say T4 sucks, it's too far and low-cost, but it's my favourite at that airport. Security and immigration first, then free to roam until actual boarding!
@jphinnyc
@jphinnyc 9 месяцев назад
I completely agree with you. Everything about their ground service in SIN is so zero star!
@nobody8059
@nobody8059 9 месяцев назад
5:00 to 5:20 ❤😍
@nobody8059
@nobody8059 9 месяцев назад
5:00 18:37 11:03 Both of these ladies are amazing for sure. Both 10/10 goddesses
@RichardMEL-777
@RichardMEL-777 10 месяцев назад
Oh poor Lilly! Sorry housemate, but Lilly was showing she was unhappy and housemate twirled her around?! Not the best in my book of how to make cats happy. That being said, Lilky seemed to handle it pretty well imo. I may be biased as Lilky reminds me of a darker version of my own furry overlord who kept me trained and in line for 17 wonderful yrmears :) glad I got to see more Lilly! SQ flight looked decent. So short SIN-ADL makes it a rotten redeye but you seemed to do OK. Sorry you could not guest 6'4" into the Gold lounge (Guessing someone did a status match to TK for *G :) )
@JaydenWong
@JaydenWong 9 месяцев назад
haha, Lily somehow hates girls/women. She hates it when my female housemate, mum and any female friends touch her or try to carry her. No idea why🤣 I have a few TK flights upcoming so easy gold haha. I lost Air NZ gold due to the late reopening of borders last year
@sojourn6697
@sojourn6697 10 месяцев назад
Singapore Airlines have become just another cattle class carrier. Small things like handing out hot towels and amenity kits to everyone have disappeared. I found the cabin cold and the blankets only just adequate to keep you warm. Now having to pay to select your seats within the class you’re flying in eg cattle or economy class. That is a rort. We flew LHR to CHC return recently and quite frankly it was horrible. Seats wouldn’t recline so the cabin crew had to move me away from my partner and my new neighbour wasn’t happy to have me there. Boo hoo to him. When I say seats, there was an empty seat between her and me and neither my assigned seat and the empty seat would recline. Cabin crew seemed to be run off their feet so I bet the airline has been cutting back on crew numbers, nevertheless they were still great and did their best for you. The airline was not willing to engage with me personally to hear my complaint so steered me to the usual meat grinder process for complaints. So. bugger them I’ll air my complaints publicly. Was a time Singapore Airlines I wouldn’t hear a bad word spoken about you but more recently I have been hearing from other disgruntled customers so it seems you have dropped the ball 🏈. Sad you have decided to take this route.
@maradona1012
@maradona1012 9 месяцев назад
SIA economy class is crap compared to other Asian & ME carriers like EVA Air, Starlux, Emirates, Qatar, ANA and JAL. I avoid SIA when flying to Japan, Korea ,Taiwan & European cities even though they have good departure timings from SIN. However, SQ is not that bad if you compare it with Qantas, BA etc
@davidcartwright5591
@davidcartwright5591 9 месяцев назад
Sorry to ask , but must have a really well paid job to be able to fly like you do and pay all your other bills .You couldn’t do this on YT royalties alone . What’s the secret ? .
@JaydenWong
@JaydenWong 9 месяцев назад
Ads and sponsors. I wouldn’t have time for this if I had a full time job, or vice versa.
@flyingchef6980
@flyingchef6980 9 месяцев назад
The water, Moma, is from the town of Sibu in the Malaysian part of Borneo.
@forsakenoutloud2386
@forsakenoutloud2386 10 месяцев назад
I flew Singapore Airlines A350 JFk to SIN to SFO and had an amazing experience. A few months later I flew their A380 from Frankfurt to JFK and had the worst air experience of my life. I contact their service department expecting excellent treatment, instead I was forced to wait 5 months for a response, and was told that I was lying about the experience and offered no concessions whatsoever. Don't believe the hype. They're no better than an American carrier. Garbage.
@JaydenWong
@JaydenWong 10 месяцев назад
Thanks for sharing your experience. I also had extremely good and extremely bad flight experience with them, although majority were very good. Sorry to hear about the outcome from the customer care! Not good enough.
@Johnfulkan283
@Johnfulkan283 9 месяцев назад
I hate flying business or first class for one thing- flight crews are usually old and experienced ones. Young and eager to please are in economy- life
@JaydenWong
@JaydenWong 9 месяцев назад
fair point! It’s why people say Virgin crew are nicer than Qantas in Australia. Occasionally you get older crew who are very friendly and passionate still, they’re the best!
@raymondleongdiva
@raymondleongdiva 10 месяцев назад
As a local I more than agree with you ...SQ was never liked that until lately and they became worse during covid and I have also done my share of screaming hell to them for their lack of service product etc long story short I agree with you and only lately did they improve and got back their signature product but yes money speaks and they really are getting too arrogant for their own good. As you said the flight crew always great the mgmt sucks!
@VisualApproach
@VisualApproach 10 месяцев назад
Oh dear you're not reverting to josh cahill style youtube titles are you 😅😢
@JaydenWong
@JaydenWong 10 месяцев назад
just once in a long while😂
@gallivantermarc
@gallivantermarc 10 месяцев назад
As a huge fan of Singapore Airlines, your title certainly made me click it to see what could they have slipped up. But after your video, I can understand your frustration and how they could indeed do better Jayden. The food didn't look like it was up to standard too. 😅
@JaydenWong
@JaydenWong 9 месяцев назад
Thanks for watching! I only just realised this but there was not even an appetiser (other than the fruit)
@aaronleong370
@aaronleong370 9 месяцев назад
Flying Is Always Un-Predictable With Many Different Situations Happends... Delay, Waiting, Is Very Common... If Singapore Airlines Is Too Overrated At 5🌟-Airline, I Guess Maybe You Should Fly More To Other Airlines & Compare In Between...🤐🤐🤐
@JaydenWong
@JaydenWong 9 месяцев назад
First, please I did not say SQ was overrated. I was simply commenting that boarding process and delay management weren’t perfect. Don’t ignore the fact that I said the onboard experience was fab. I have flown with many other airlines and compared them :) You’re more than welcome to check them out on my channel.
@apl175
@apl175 10 месяцев назад
What you saw inside Costco is the /exact/ view, and layout you get at any Costco in the world. If I didn't know, you could've been at my local Costco here in Northern California. The colors, signage, the concrete floors, shelving, shopping trolleys are all exactly the same.
@JaydenWong
@JaydenWong 9 месяцев назад
Ah interesting! It's definitely unique
@AlanJ80
@AlanJ80 10 месяцев назад
So surprised they have brought back the refreshment service. It is great news When they dropped it on this route it made a huge downgrade for economy.
@JaydenWong
@JaydenWong 10 месяцев назад
me too! So glad they did. Literally was my only complaint in the past haha. Now onboard experience is perfect, even better if they could bring back hot towels
@AlanJ80
@AlanJ80 10 месяцев назад
@@JaydenWong couldn't agree more. We've moved most of our business to Vietnam Airlines now for our regular treks to HCM City. They offer such a good product.
@JaydenWong
@JaydenWong 10 месяцев назад
@@AlanJ80 I flew them from HCM to Sydney back in July. Loved the food and mini wine glass!
@benwilson9150
@benwilson9150 7 месяцев назад
Wow I am so dam far behind, silly algorithm not giving me you stuff, time to binge!
@JaydenWong
@JaydenWong 7 месяцев назад
ahaha I hate the new algorithm!
@robertcambareri1028
@robertcambareri1028 5 месяцев назад
Lily is such a beautiful kitty, and she likes to be around airplanes. What could be better.
@JaydenWong
@JaydenWong 5 месяцев назад
Thanks Robert 😊
@luishui1779
@luishui1779 10 месяцев назад
How was the living experience in Burnside? The house looks so big, actually how many room does the house have?
@JaydenWong
@JaydenWong 10 месяцев назад
4 rooms :) but it’s not Burnside haha
@luishui1779
@luishui1779 10 месяцев назад
@@JaydenWong Is it in North Adelaide I guess? Recently finding a 4 room house to move in January, feel desperate for the rental price
@JaydenWong
@JaydenWong 10 месяцев назад
dm me on insta
@luishui1779
@luishui1779 10 месяцев назад
​@@JaydenWongdm already
@bradm3441
@bradm3441 10 месяцев назад
I flew business class for the first time on Singapore Airlines to Thailand in Feb 2022. Really disappointing! We were told that for an 8 hour flight we could choose to have a late dinner or breakfast, not both. One meal for an 8 hour flight in business class is not acceptable.
@JaydenWong
@JaydenWong 10 месяцев назад
They feed you like the galley is overloaded when it's a daylight. But red-eye they are a bit stingy.
@aliceroared
@aliceroared 10 месяцев назад
"No wow factor" whilst showing what looks to be the world's most delicious food 🤤 i need to stop watching these when i'm hungry lmao
@JaydenWong
@JaydenWong 10 месяцев назад
🤣well it's dinner time if you're in Australia, go get some food!!
@marcusong24
@marcusong24 9 месяцев назад
If you are not happy with the service provided then jolly well feedback to them officially. Instead of criticizing them on your 'channel'. Young boy
@JaydenWong
@JaydenWong 9 месяцев назад
Thanks for calling me young, I cherish that really. I did. And just so you know it’s only fair if you feedback good and bad to them, as well as here. Can’t be one sided anywhere
@chowchillachuck
@chowchillachuck 9 месяцев назад
I always enjoy your vlogs after a flight review. Nice to see Lily. Didn't know you had Costco down under. I visited friends in Adelaide once. Found it to be a lovely city. Whenever I see you on short final into ADL it brings back fond memories of that stunning approach.
@JaydenWong
@JaydenWong 9 месяцев назад
I love the approach into Adelaide! It’s so close to the city and I recognise all the landmarks haha. Thanks for watching!!
@mba0005
@mba0005 9 месяцев назад
Great video, Jayden. Sorry your airport experience was so bad. I’d expect better from SQ. The not announcing the delay is really bad form since it left everyone stuck in the crowded gate area for an extended period of time. Nice to see they at least made up for it in the air. Good to see they brought back the after-takeoff snack. Thanks for the day in the life vlog. Looks like we’re awake at the same times. 😂
@JaydenWong
@JaydenWong 9 месяцев назад
Haha, you’re absolutely right! 3:57am here in ADL and I am still wide awake🤣🤣🤣
@maureen8966
@maureen8966 10 месяцев назад
Hi Jayden I love the back seats on a plane. The meals you got looked ok. Funny I only said to my son last nite I would love to walk around Costco, was it good as I've never been to one.
@JaydenWong
@JaydenWong 10 месяцев назад
It was an interesting experience haha. Lots of products that they don’t see in supermarkets. Cheap snacks and petrol too :)
@asteverino8569
@asteverino8569 10 месяцев назад
Thanks Jayden. Sorry your experience in the Singapore terminal was less that stellar. Good that you had such an excellent experience on the flight. That landing was not just butter but melted butter. Lol I enjoyed the Adelaide vlog. Nice to see the old homestead and the roommates, including Lily. See you next time. Steveo.
@JaydenWong
@JaydenWong 9 месяцев назад
Melted butter 🤣 Love that, thank you so much Stevo!
@kennethchongweithart7905
@kennethchongweithart7905 9 месяцев назад
Moma is from Sarawak. My home state! So proud ❤
@AryaanSrivastava-p8h
@AryaanSrivastava-p8h 3 месяца назад
No, I am happy with it. I consider Singapore Airlines as my Most favorite A350 operator.
@JaydenWong
@JaydenWong 3 месяца назад
I am very happy with them in the air. 10/10. Great crew, comfy seats etc. Unfortunately ground experience is so-so. Many 3* airlines do better than them
@SaagarShivsaiKhandrika
@SaagarShivsaiKhandrika 10 месяцев назад
Thank you sir for uploading the video once again 😊😅🎉😂❤❤and what is your next flight video?
@JaydenWong
@JaydenWong 10 месяцев назад
haha not sure yet again. Probably Cathay or China Airlines from October. The oldest of my backlog
@jerminos
@jerminos 10 месяцев назад
😂 it's funny how you call him 6'4
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