BT vs Virgin Media Broadband: Which Is Best?

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In this video, we've compared BT to Virgin Media Broadband. We've explained which broadband provider is best when it comes to download and upload speeds, value for money, cable TV bundles, other add-ons, and customer service.
We found that while Virgin Media offers better download speeds and a larger number of channels with their TV bundles, BT offers better upload speeds and better customer service.
At the end of the video, we've explained how to choose between BT Broadband and Virgin Media Broadband, depending on what you're looking for in a new broadband deal.
0:00 Introduction
0:41 BT vs Virgin Media broadband speeds
1:51 BT vs Virgin Media pricing
2:25 BT vs Virgin Media TV add-ons
4:01 BT vs Virgin Media other add-ons
4:49 BT vs Virgin Media customer service
5:51 Should you choose BT or Virgin Media Broadband?
About us
At Broadband Savvy, we help everyday British households get the most from their home broadband. Whether you're looking to troubleshoot WiFi dropouts, are struggling with slow download speeds, or just want a better broadband deal, we've got you covered. Learn more at broadbandsavvy.com or follow us on Twitter: / broadbandsavvy

Опубликовано:

23 июл 2024

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Комментарии : 21

@broadbandsavvy 2 года назад

Read our broadband deals guide to learn more about what BT and Virgin Media are offering at the moment, as well as the best deals from other providers: broadbandsavvy.com/best-broadband-deals/

@MobilAvenue_ 11 месяцев назад

Virgin Media Gig1 now offers 110mbps upload speed. I switched from BT to Virgin Gig1 as BT Fibre wasn’t available in my area. But on Wednesday I’ll be switching from Virgin Gig1 to BT Fibre 900 as it is now available in my area. I had quite a few issues with Virgin and their customer service is bad. So will take a slightly lower speed with BT which has much better customer service and hopefully a more stable connection.

@GMT439 5 месяцев назад

Yes their customer service is a joke. It takes them 20 mins to answer the phone at least. They only look after their customers for 18 months then they double the price.

@darrenmurray861 Год назад

Ironic that BT mobile is provided through EE, whilst Virgin works with O2, who purchased BT’s Cellnet business. Also EE is a collaboration between T-mobile & One2One, once owned by Cable & Wireless, now owned by….Virgin Media!

@raptorcreate Год назад

hi, bt have been ripping us off since our contract ended! so we tried to upgrade and got put through to the sales team who talked to us about a better deal, however they tried to get us to screen share to view the deal and sign a digital contract there and then. is this normal practice for bt now! seems very dodgy, in fact that is a scammers method, getting folk to sign on the spot without time to think it over.

@FsigOrg Год назад

This is normal - they are sharing their screens. Not the other way around.

@stevenolivero5207 Год назад

my experience with Vergin' is at the end of the term cancel with them they will try their hardest to give you good deals to stay with them but if you say no they will call you up in 2 weeks and give you an even cheaper deal. I did that for the past 2 years and may try it again .

@danceswithrats Год назад

They are terrible now. You have 24 month contract. 16 months into the contract they remove your discount and the monthly bill goes up. Called and said I wanted to leave if they could not find me a better deal. They disconnected me immediately and charged me a months bill. Been with them 11yrs.

@Luke-ms7if Год назад

You haven’t actually tested or used any of the providers you mention. We know all this from just looking at their websites.

@broadbandsavvy Год назад

We are BT customers, we can't get VM at our address. You can read our review of BT here: broadbandsavvy.com/bt-fibre-1-broadband-review/

@billyeomans6098 Год назад

Been with virgin media and the last two months have been bad l was get 17 mb upload speed and today its 4.7 upload they tried to fix this but it still bad

@lewisdoesstuff9331 Год назад

Even if BT has slower speeds, Vrgin Media is terible. My internet has (No exaggeration) went off 100+ times in the past 3 months.

@shanewestwood1120 2 года назад

I got WiFi pod off virgin media which uses the mesh system

@broadbandsavvy 2 года назад

Thanks for letting us know about that, we didn't realise Virgin Media offered that as an option.

@rafavaliente741 Год назад

BT by far

@GMT439 5 месяцев назад

When I started my 18 month contract with Virgin Media it cost £15 after 5 Months that Price rose to £25 and now the contract is coming to an end they are saying they want £58.75!!! They are having a laugh. I only want Internet, No TV and No Landline required and they want £58.75 a month!

@broadbandsavvy 5 месяцев назад

Yeah this is quite common. Really important to be on top of when your contract is ending - you can either call them and negotiate a new price if you recommit, or jump ship to another provider.