Hello!! I just want to share my experience so far in my training. I’m currently on my Voice Build Program (Training) in a BPO company here in the Philippines. I passed the interview but I am not yet hired. So, they put me in a 4 week program where in they will determine if I am capable for the job. It’s just my 1st week. But, so far I can already tell that I have a lot of improvements. It helped me a lot with my accent because we focused on accent neutralisation this week. I even got some good feedbacks with my trainer even though I was not that good in English. My tip is just be confident with the way you speak and watch this video because this will help you a lot, just like what it did to me. Thank you for this video, ma’am!! I’m still anxious that I might not get the job. Anyway, goodluck to everyone!!!! God bless us all!!
Thank you so much!! You really do help me a lot. 50% of the reason why I pass is because of your help! And I'm really looking forward to survive the cc training as well. I don't have any cc background yet, so I'm kinda nervous 😂 . But I'll do my best. Thank you so much again! *Sending virtual hug*
Yesterday I passed the final interview and now I'm waiting for the updates about the orientation. I'm so happy that I found your channel because this gives me the ideas on things that I need to prepare for . Thank you so much Ma'am 😊
I actually watched your videos before I went for my final interview last week, and I passed. Now im watching your videos again because my training starts on monday. Your videos helped me alot. God bless you ate❤️❤️
Just got hired days ago and I'll be going on my training on Tuesday kinda excited and nervous at the same time. And here I'm watching some helpful tips.
I'm not a native English speaker, I'm gonna work at a call center (here in Mexico) that works for English companies and I am so nervous because I need to improve my listening. But thanks for this kind of videos, you help a lot!
I feel you! 😣 I'll start to work in a company where I'll have to answer chats in English... I think it's easier than your job but I'm really nervous!!! My English is not perfect !! :(
Thank you Rea for letting me know how to follow the instructions. I was fired from a cc for not following the rules and now i understood the importance of these skills. Thanks again.
I would like to thank you so much, i pass my interview and tests, start training in January and I am not worried because you're heaven sent, anyone who wants to do well should listen to her very well " Active listening", from Jamaica.
I passed my final interview and versant exam yesterday. I watched all your videos almost everyday.😂 It really helped me a lot to pass the interview and exam. Thank you so much Ms. Rea. ❤️ My training will be on July 13. Hope you upload many more videos in the future.
Im just passed my application in applying as a call center agent on an retail account. And my training will be on end of July and I am a first timer. Hopefully these videos can help me a lot. 😊❤ thank you so much!
Hi Ms. Rea! I just want to thank you for making this video/ for making call center related videos. I'm on my 3rd week of training for Comcast- Tech Support and all I can say is, it has been a very difficult journey for me since the first day of my training. I'm having a hard time understanding all of the things that we've studied in our class, specially we handle billing in our class and it's really difficult that's why most of the time I felt that this job may not be really for me, I lost my confidence because I feel like I'm very slow at learning all about billing, I also feel anxious when there's an incoming assessment, I worry that I won't do the right thing and that I will not pass the training. I don't want to quit but my self esteem has become so low right now :( I just want my negative thoughts to go away, i know that if I keep on letting my anxiety corrupt my mind it will really affect me and my performance. I'm glad that I subscribed to you and that I watched this video. On Monday, I will try to stay confident, thank you once again, Ms. Rea.
Wow, your English is really good. You have an advantage. Just keep learning and practicing. It will all be easier soon. ❤ Happy to know that this video helped you! 🙏🏼🤗
I am not in your situation I am also trying to apply this job but I know your thoughts of this I just want you to say that you can get this job more confident Lang I'm also want to get this job but it's hard for me to speak but I'll keeping it up for reaching my goals I've been watching your post MS.rhea hope to be one of this job like you
I'll gonna have my first training this coming Monday and I'm a little bit scare because I really want this job and of course I don't want to screw up anything. XD Thanks God I found your channel.
tnx for the tips on how to pass in call center training. in my point of view in life except think positive,decisive the most important in my life is wholehearted. wholehearted is a positive also it means if someone has a courageous such as converse to somebody who has know english to communicate even though personal or over the phone in actual calls. i don't want to think the uncertain or other negative things it won't helpful. i will pass this kind of training and my only point of view is wholehearted nothing else. 😊
Hi rea. Before I took my journey to reach my goal to work in a call center I watch and learn watching your videos. Now back again to learn how to pass my call center training.
In 2 days I will start my training. I'm so nervous since I have no idea what will happen and whom I will be with. Anyway, thank u so much for making this video 💖
My training will start on Thursday, im a newbie po. Actually kakahire ko lang ulit kasi umalis po ako dun sa isang call center company na pinagttraininingan ko last December. I was afraid na hindi makapasa sa training because everybody says mahirap daw yung acct ko which is Telco acct. I applied again sa ibang company right after ko umalis sa company na yun then fortunately na-hire nanaman ako and yung acount ko now is the same account na inayawan ko. Btw, they do not know na nakapagtraining na ako sa naunang call center company. Maybe yun talaga yung para sakin. I hope i will pass the training! Thank you call center ninja for making videos like this!
Hi John! Thanks for watching. Wag mo nalang isipin na mahirap. Ang importante gagawin mo pa rin at susubukan. Thats how you gain experience. 🙂 Go for it and good luck sa training. ❤
Thank you for this tip im sure it will helps me alot...tomorrow is my training , and i make sure that i will use all this tips...thank u for this..kudos for this...keep safe
I passed the initial and final interview through phone.. i feel like i just got lucky, because i no that im not really fluent...so now im really with my training..thank you very much for this video
Tomorrow is my first day on my virtual training and this will be also my first time in BPO . I always watching your videos , it helps me a lot. I am able to learn and gather ideas and tips on how working on a BPO. Thank you so muchh. 🙂☺️
Hi everyone! I just got a job offer for my first CC job and I am really nervous because our training will be on Monday..I hope that I will pass the training until nesting process..Watching all your videos like this really helps me a lot.Thank you so much!
Tomorrow's the first day of my training. To be honest, jitter bugs are eating me out. I've no call center experience and I'm already feeling small thinking that I'll be in the same team with trainees who are tenured. I'm afraid that I won't be at par with their skills. I'm afraid of being left behind. I hate this feeling. Even though I received compliments during the hiring process about my communication skills, I fear that my technical and navigational skills will be the death of me. I just know the basics and I type words in an average manner. I... I... I don't know, I hope that I'll be able to make it. I don't wanna get terminated. I wanna do well. Sigh....
Gambate! Tips ko lang is to not compare yourself to experienced ones coz just like you've said, they are pro's. Just believe in your self and believe God will make a way to whatever hardships you've been on.
Hello! I love watching your videos, I find it very helpful to me. By the way I got interviewed last Monday and I passed it with the help of you! I've learned so much,from learning English,How to be confident and interview tips of yours. Good news ,I was told to start my training next week! And it's gonna be so exciting and fun! I'd like to thank you and keep inspiring those who eagerly want to become a part of BPO industry!
Shelle Pediuq Hi Shelle! Thanks for your kind words. That makes me so happy! I'm so glad you got the job and will start training soon, and I'm thrilled I'm somehow part of your learning. All the best to you! 💗
I'm a bit apprehensive for my coming call center training.. I am positively hoping that I can make it, and I pray that God give me knowledge and presence of mind for my upcoming training.. .
I'm watching your videos because my training will start on next week thursday. My account is a International Health Care Insurance. And I don't have any BPO experience so I hope I could pass it! 😊
Thank you for all the tips, I can say that all those things that you said are very useful. I'm gonna use it during my training. Wish me luck! 'cause it's gonna be tomorrow. 😊😊
Hello Ms.Rea I just hired and will start my training on Monday, I just want to thank you for making videos that's so helpful, especially to a person like me, who likes and the dream is to have a job in a call center industry. I've watched all your videos on your YT channel especially those videos about call center 😊. You're such an inspiration to us. (sorry for my grammar)❌🅾❌🅾
I will start the training by Monday morning . Been watching your videos since the last week and they helped me discover alot about the industry. I highly appreciate your lessons and the way you explain these useful tips. So THANKS a million ninja , you’re just a great trainer, hope mine will be as helpful as you lol Break a leg !!
I'm here because I passed all the applications process and we will be having our training next Monday. Thank you so much Ate. I still can't believe it. T_T
I once so was nervous about the tests that my trainer told me to go play Mario Kart (it was Nintendo training almost 10 years ago) I was one of the people who got it but it's still nerve wracking. I aced it btw
I just got hired by one of the bpo companies here in Cebu and today is the 1st day of my training I'm nervous because my communication skill is not that good yet but I'm always practicing them to improve. And I hope will survive throughout this training process.
Thank you for sharing your knowledge with us it help me a lot by watching and learn all your videos.. Its my training on Monday and its my first time as a call center agent and I'm glad that I have pass final interview and proceed on training... I'm writing It down some of the important information that will help me a lot,... Thank you Ms. Rhea Godbless..
January 5 will be my first day of training at TP, actually i dont have any idea on what will goin to happen during training and so on, but because of your vlog I feel more knowledgeable about the call center training ground. Thankyouuu so much, u helps us alot. God Bless and wish me luck ❤️
