Clients Say, “I Am Not Interested.” And You Say "..." 

I would love to watch a video on "how do I follow-up?"

What works for me like a charm is saying "Of course. I understand. This product is not for everyone. I hope you find what you are looking for." Then I don't mention back anything about the product. I focus solely on the person, in building a connection. Actually enjoying the interaction. I genuinely give them value. 7/10 of these people call me back.

If I watch too many of these videos I'm going to start calling people "Mr. Prospect"

"I'm not interested." "Hello, not interested. I'm salesperson." *proceeds to lose client forever*

Customer: I’m not interested in changing. Salesman: I can understand your reluctance to make a change with a company you are 100% satisfied with? Customer: well I wouldn’t say it’s a 100% Salesman: oh! Give me an example (example given). If I could fix that issue would it mean enough to you to make a switch today?

“Why you not Interested?!” Lol great tips. We need the video on the follow-ups.

Awesome and very insightful updates Well i will also say this here... Even as the world still experience slow recovery in terms of economic meltdown due to the recent Covid-19 outbreak, it is best advised to find another alternative to make good income.

I've had some sales people tell me..."Why you lying, you need my services"🤦‍♀️ If you want to be successful in business you need to have your scripts ready to handle rejections... Remember your going to get a lot more NOs before you get a YES. It's important to have your scripts available!

This is my first job as Bench Sale Manager and I was so nervous about how I’ll deal with clients as my English is not so good but I watched your videos and learned some techniques that really helps me a-lot and I’m happy to sharing that today I’ve placed my first sales in just 18 days after I joined the company also I’m feeling much confident than before. Thank you so much @DanLok. You’re techniques are awesome.

P: IM NOT INTERESTED S: WHY U LYING

What Part of Not Interested don't you Understand ???

I have no words honestly. Sifu, this free training you provide is a billion times more valuable than any formal education I've ever had. Thank you ♥️

Why do people hate on this guy, this is gold!!! I've been cold calling for weeks, and keep running into this objection more than any other. These are great lines!

I would love to watch a videos on "how do I follow-up ?" And how do I start conversation over call.

"I am not interested" and you say, "No interested is a level of interest" :D GC

Again, truly I tell you, if two of you on earth agree about any matter that you pray for, it will be done for you by my Father in heaven.

Customer: I'm not interested.. You: ok so what is the one thing that interest you the least on what I've just presented to you?...(build that one thing up, right then and there) it starts a new conversation...this is one of the ways I close that objection.

Client: "I'm not interested." Dan Lok: "Yes you are."

I'm not interested CUT THE CRAP BILL YOURE ON THE PHONE WITH ME

Actually, there will be a 1000 problems infront of you u can't skip it because success only recieve when you face all that problems... Buisness for beginners will not be easy as you think, only thing u have to do is don't lose your hope keep facing new problems daily, sometimes you have to struggle for day night, no matter try hard. Because success will be waiting for you

I am new into sales business, I'm so glad I found this video. nobody tells you professionally about all this details which is so necessary to give information to staff. Thankyou it will help me alot .

I have been declined so many times that if I can earn a dollar for being rejected I would have 800k by now

I’m new to sales and I thought I was a GENIUS for asking why they aren’t interested. I NEEDED THIS VIDEO, thank you so much!!!!

"5 follow-ups 80% of the time". I hear many variations of this. Ryan Serhant says you follow up until you get a yes, or unti you read their obituary.

I love this so much! Sharing valuable, effective tips! So wholesome! When i was in sales, everyone acted like it was such a cut throat boys club. Every man for himself, keeping effective tactics secret so no one else can start competing with them in a field that is already so competitive. This video makes me feel better as a former salesperson and as a consumer.

Who else would be interested in „Why should I do business with you?“ And you say „...“ ? And additionally how to open a sales conversation?

Good stuff Dan... I've been in business development for 15+ years, and when I worked in corporate sales training I remember this in my training A "No" is always a delayed "Yes"

One thing I'd like to add. Don't try to make them climb the "yes ladder". "Yes" is a commitment. If they're already saying "no" with "I'm not interested", they're not gonna be willing to make any kind of commitment. Saying "no" actually settles the stomach and helps relax. So just rephrase it to get the same answer, but with a "no" response instead of a yes. "I understand, but would it be ridiculous to ask you a question before you let me go?" "Would it be too much to send you our catalog and contact info?" "I understand, and you seem really busy, so is it too much to ask if you could call us the next time you're looking for *blank*, so you're not wasting your time later?" Make it seem like a convenience to call you, and use tactical empathy when possible. Don't say things like "I don't wanna waste your I time" or "before I let you go". Choose words that make them feel like they're in control. "So you're not wasting your time" and "before you let me go". The illusion of control is powerful. Let them feel in control, they'll feel more comfortable. Don't use an assertive tone, try to end with upward inflections. Phone sales are the second worst, cause you can't use body language to help (which makes up 55% of the message you're getting across.)

To all telemarketers, make sure that the prospect clients you're calling didn't opt to be under Do-Not-Call list, or else, that's a violation and they may sue you for that. Keep your business compliant by using phone validator tools. Not only it verifies validity of a number, but it also identifies if the owner registered it on DNC list.

Dan, you give me some amazing tools to succeed in my cold calling business, you provide tons of valuable information, keep it up! The best way to get all you want in life is to help tons of people get what they want and you fit that description exactly, love listening to you

WOIW man simply Impressive, Im a good cold caller but got stuck in the " I'm happy where I am right now", you are so right - asking them if I could be the first person in line they call when they want a new investment product is just awesome. I'm gonna use it next week Thank you!

Once someone tell me they not interested I say “ok I understand maybe next time, have a good day” oh and sorry I had to add....SOMETIMES it get depressing and I may mumble “a curse word” under my breath ass they walk away 😩😩 just being honest🤷🏾‍♀️

What’s the best way to circle back with your prospect without sounding desperate???

I work as an IT Engineer in a well known car sales company and often I repair PCs near sales staff. When I hear these guys talking to clients it sometimes makes me cringe at how poorly they sell the products and handle objections. One of these days I'm going to step in with Dan's techniques and show those guys lol

I’m interested in a “How To Follow Up” video.

Hi Dan, You have a great voice. I was really inspired by the way you presented clearly on this particular topic. I am in the sales department. I have to deal with the same sentence at least 20 times a day. After watching your video, I felt confident in myself. Now I'm going to use it. I want to watch the follow-up video- How to follow-up?

Do the video(s) about follow-up calls Dan. We will appreciate it massively. Keep up the good work.

Everyone needs to pay dan now 593$. His consultancy fees is 5000$/hour.

"Send them your information". we all know that's just going to end up in the trash. Even worse it's an easy out for them to get rid of you -- "sure" send me your brochure...", and then they hang up and you never hear from them.

You know how you can tell Lok is the truth? He shows you through example as opposed to most salesmen who tell you to order their items before showing you ANYTHING. Big difference.

i am really struggling with this objection, most of my calls immediately end with i already have someone dealing with that for me, thanks for the video

Prospect : I'm not interested YOU : Hey, Mr Prospect, I understand. Let me ask you a question: The Next time you're looking for PRODUCT/SERVICE Could I be the 1st person in line that you speak to get a 2nd opinion for your PRODUCT/SERVICE ? Prospect : Sure YOU : Can I send some information so that you have it in front of you ? Prospect : Sure YOU : Before I get off the phone, what might have to happen before you begin looking for a different PRODUCT/SERVICE ? Prospect : (write down prospect intel)

Mr prospect if your not interested I don’t think this program is right for you.

-I’m not interested. -Great! Some my happiest clients told me this on the first time! What would change your opinion?

Hey mr.dan, this side Zia from INDIA, hope you're doing well? If you don't mind can you please make a video on sales call opening,we guys are curious and waiting for your video.

As soon as you say “I understand, and can I ask you a question” you have now joined the lump of robots who say the same thing at a used car lot. I believe this guy is his own biggest fan!!!

Does anyone have any more suggestions like these? I work to sell my company's products, but most of the customers i receive are calling to get customer service. That is not my designation so all we do is transfer them. But what we are allowed to do is make them build interest in adding a service to their existing plan, that is tough since the customer has come to me with a need and until they get their problem fixed, they just don't listen to what i have to say! I would love suggestion/advices.

I'd love to get a follow-up video on this, how do you call someone without telling them to "just back you up". I been watching your video and is very interesting.

Prospects who say "I'm not interested" are often telling the truth. Teaching sales people that it's a lie doesn't help either side. And do NOT lead with "could I ask you a question" - that's sales BS. Just ask. "Would you be willing to speak with me first when you are looking?" All of this that he's teaching is why when I'm genuinely not interested and likely never will be is not to respond. Don't start answering their questions, you're just wasting your time and theirs.

When i am doing a call center job at american express iam not interested and i say okay

Me : would you like a sports car ? Prospect : not interested. Me : what might have to happen for you to begin looking for a sports car ? Prospect : sir this is a wendy's

I loved it! You have no idea how helpful you're being Sifu, not only for your lessons but also because you are example to follow due to your experiences, you show there's no valid excuse !

me : let me ask you a question.. client : *drop* that's reality now.. can't attract in 30 seconds basically u get a drop call...

Dan, Could you release continuation video "how do I follow up again the same prospect" ?

You always post your videos right on time! I listen to them while I’m driving to college every morning.

“I understand. Let me ask you a question: The next Time you're looking for ____, Could I be the first person in line that you speak to with ____?”

Im interested in knowing how to follow-up.

Misinformation. The suggestion is not according to my search rather the opposite of what i had searched

I say this to myself before every client interaction: sharp as a tack, person of authority, and enthusiastic. The words I say are less important than the energy I transmit to client. Be simple and be in control. But good tips in video. I like the general ideas.

Sir good evening Am elo from nigeria What can say when next I have to call them sir

“No interest is a level of interest” -Step-uncle Grant

On a cold call. I'm not interested. "I don't blame you. I haven't said anything interesting yet." Said in a light tone.

Dan Lok.please Teach me everything because I am just twelve years old. Then when I am 20 I am gonna run my business after 2 to 5 years I would do an investment.

I've been putting resumes and going into the job interviews for some time, and it is kinda like "selling your abilities and previous experiences" to the prospect. I have been in 4 job interviews since I put the resume, all that happened like in three days or thereabouts, in my first job interview i was frozen like a deer that sees a car light. Then, with the help of your videos, every single interview I went after that, went better from previous one. I have three more on the line so thank you for all the support. This information is priceless..

Hey Dan I've been watching your videos for quite some time now they are very helpful I sell used cars on the side once in awhile and you are dead on on this video with the right approach about 80% of those people end up buying from me of course selling cars at a realistic price for what they're worth helps also

How do I follow up,,, after getting back to them.??

Yeah,I would love to watch a video on"How to make follow up call?"

Exactly, I think in case they say "I am not interested" it is not cool to chase them and asking them why they are not interested. I think we can continue relationship with them if they are okay with that. Or we can ask question just in a friendly way like why they are not interested just friendly.

It would be great to hear how would you encourage a prospect to talk, on follow up call. 😎 👍👋.🙏🙏.

I really hate when sales people don't want to take no for an answer. If you don't respect me, I will make it a virtue not to buy anything from your or your company.

"I am not interested/I'm perfectly happy with my current supplier/I don't need everything, I already have everything I need" is the objection I hear the most often.

That "might" thing is quite risky, simply because people are more often negative first especially about Businesses..

Please, you definitely need to do a " how do you call them back " videos. I feel like its so important and we would definitely use it a lot.

Hello Mr. Dan Lok : clients Say, I am not Interested " And you say , come from Indonesia bosss

I Understand. Let Me Ask You A Question: The Next Time You're Looking For ___________, Could I Be The First Person In Line That You Speak With__________? Before I Get Off The Phone, What Might Have To Happen Before You Begin Looking For A Different___________? Hey, we've made some changes. Now we can actually provide all these services that you kinda talked about, that you shared with me last time

Thanks for showing your student testimonials revealing they only made $400 from the $4000 they gave to you. You're absolutely right, "Sales people are LIARS!"

Thanks Dan. My take away - 5 follow ups prevent early frustration in closing sales with Mr Prospect. Permission to leave Mr Prospect with opportunity for future sale

Very informative, I love learning this stuff

Prospect : im not interested Salesperson : And i took that personally

I’ll be using these at my job. Unfortunately the company I work for forces us to sell to people who have no need, no interest and force us to push. If we don’t we get in trouble

I would move to a private room somewhere soon very soon 😉

"We will either find a way or make one".Thank you MR DAN

Step one: I understand. Lemme ask you a question,"Next time you wanna buy your product, may be the first person you check with ?" Step 2: "Before i get off the phone, What might have to happen for you to look the product next time?"

I'll talk to salemen all day - not to buy anything but because I'm lonely.

Great teaching Mr Danlok I love it your ideas n this one against like you said how do I follow up? Thank you

2:39 best part of the video

I'm from Nigeria. I love your videos, they have been so helpful. Please I will like to know how to follow up when my prospect calls back

Thank you this is excatly what I needed for my real estate company

yeee, they just dont see why it makes sense now, compared to later espcially when your saving to spend? so why not increase the rate of spending? right like why pay more now to save to buy solar to save on what your paying for more now.

- " i'm not interested ! " - " you are not interested by what ? "... [Core silence]

Yes Mr Dan,Please Grace us with a wonderful & effective Follow up training. This is one of the hardest things for sales professionals.

Love your videos Dan. Ask for permission, never argue, send them information to be o the top of their mind, have them answer their real objection (What maybe would need to change for you to) great video.

How to make the sales when the client says, "I have just closed the deal with another vendor / we are already having an existing vendor, so not interested for your services" ?

I do sometimes even get the "I'm not interested" line before my prospects have seen what I have to offer. . . But if they have seen the info,I usually follow up, but are never sure what the timeframes or procedures are for a follow-up without seeming pushy / awkward. Would love a follow--up video/series.

These were filmed during the covid lockdowns. So there's a good chance Dan isn't wearing any pants while making these videos. Always Be Closing... even without pants.

I would love to watch a video on "how do I follow-up?"

can you male video for coaches in this situation, normally we are the leader, saying these words for sales person will be so good, but as coach, coach is leader saying "can you consider me for the next chance I think it is not empowered way" what do you think about my request?

Master of High Ticket Sales Dan! Always teaching great sales tactics 👍

sir what to do, when everytime customers walk-in, and i approach them, they usually say just look around, and after i explain and demonstrate the products to them, they will snap pic and saying same product much more cheaper in online store?

Yes!! Please do a video on how to follow up. This was really useful!