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How to install the Schluter®-DITRA-HEAT-E-RS1 Smart thermostat 

Schluter-Systems North America / Amérique du Nord
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#schlutersystems #schluterditraheat #schlutershowersystems
The Schluter®-DITRA-HEAT-E-RS1 is a smart thermostat that offers third-party integration with popular voice and home assistants to easily include floor warming into your smart home capabilities. It works with Alexa, Google Assistant, and Apple Home. And has its own Schluter Smart Thermostat APP that gives you convenient, remote access to your DITRA-HEAT floor warming…any time, any where.
It combines a sleek and versatile design all while giving you the ease and luxury of a smart device to control the comfort of your DITRA-HEAT floor warming system any time, anywhere.
For more information on our DITRA-HEAT floor warming system over wood and concrete check the following videos:
Over wood
• How to install DITRA-H...
Over concrete
• How to install DITRA-H...
To learn more about our new PEEL & STICK DITRA-HEAT membrane check this video out:
• Schluter®-DITRA-HEAT-P...
For any questions, you may have about this video and the installation of Schluter®-Systems products please call our customer service line: U.S.A: 1-800-472-4588 Canada: 1-800-667-8746
For further information please visit our website:www.schluter.com
Subscribe to our channel: / schlutersystems1
Facebook: / schlutersystems
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Author Username: pinkzebra
Licensee: Joy Borrette on behalf of Schluter Systems
Registered Project Name: 329 DITRA-HEAT Smart Thermostat
License Date: September 20th, 2022
Item License Code: HLYJTBA9V3
For any queries related to this document or license please contact
Envato Support via help.elements....
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24 авг 2024

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Комментарии : 43   
@eltonnoway7864
@eltonnoway7864 2 дня назад
To clarify: This video is showing the installation of the thermostat on a 220v circuit (as to explain why the outlet box has two white and two black 12ga wires) The smaller gauge white and red wires are from the floor temperature sensors.
@coreyrenik6419
@coreyrenik6419 Год назад
Who needs a electrician when you have this video 🤯
@dallas5374
@dallas5374 5 месяцев назад
When the tile guy staples through your wire and fries your module.
@dmitry6472
@dmitry6472 5 дней назад
Howdy. I have thermostat running, but today I've replaced my modem, so wifi network changed. Not sure how do I change wifi on my thermostat, without deleting my device and adding new one.i don't wanna lose usage history. Thank you
@schlutersystems1
@schlutersystems1 5 дней назад
Hi there! Our product support team will be able to assist you! You can reach them at 888-472-4588 (US) or 800-667-8746 (CA).
@robertbourne6719
@robertbourne6719 15 дней назад
on a 220 connection where does the White wire go to complete the circuit
@schlutersystems1
@schlutersystems1 12 дней назад
If you are referring to a 3 wire set up, where you have two lines for the 240V power and a third for the "neutral" (that's not needed), you should check your local codes for the proper way to cap that wire off.
@bayankhalighi9668
@bayankhalighi9668 Год назад
Can you please fix the app so I can control the older ditra heat Wi-Fi units along with the new rs1 in the same app? Silly that I need 2 apps to control the schluter thermostats in my home. I had to watch this video before realizing it’s a different app!
@schlutersystems1
@schlutersystems1 Год назад
Hi there! We looked into this and unfortunately 2 apps are needed for these 2 separate thermostats. However, we will keep this feedback in mind for future development.
@akilfahd
@akilfahd Год назад
Thanks for this release!!
@robertbourne6719
@robertbourne6719 15 дней назад
Where does the White wire go
@schlutersystems1
@schlutersystems1 12 дней назад
If you are referring to a 3 wire set up, where you have two lines for the 240V power and a third for the "neutral" (that's not needed), you should check your local codes for the proper way to cap that wire off.
@user-rq2bk1ox1g
@user-rq2bk1ox1g Год назад
How can I turn it off on touchscreen ?
@antonioskasandrinos2164
@antonioskasandrinos2164 9 месяцев назад
What if the black and red wires are reversed on 240? The black on L2 and the red(white) in L1?
@schlutersystems1
@schlutersystems1 9 месяцев назад
Hi there! Since there is no polarity on the thermostat, this will not affect anything.
@user-ij8mn8cr2l
@user-ij8mn8cr2l Год назад
When i press the test button, is it supposed to say GFCI fault as it only show at that time and not while running. I just got it installed and when i set temperature it keeps on rising compared to what the floor temperature is, nothing on the screen other than only when i press test it shows GFCi fault .
@schlutersystems1
@schlutersystems1 Год назад
Hi there! Sorry to hear you are having trouble with your DITRA-HEAT system, we want to support you with that! Can you please contact our customer service team to discuss your issue, and they will help guide you with next steps from there. 800-472-4588 (US) or 800-667-8746 (CA)
@hemidesign
@hemidesign Год назад
This is a phenomenal updated device.. thank you!
@schlutersystems1
@schlutersystems1 Год назад
🍊🧡
@tagadvance
@tagadvance Год назад
Is a neutral wire not required for 240v?
@schlutersystems1
@schlutersystems1 Год назад
Hi tag, No. The red and black power wires are all you need.
@DinoAO4
@DinoAO4 4 месяца назад
My thermostat displays 99 as the floor temperature but it isn’t actually 99. The setpoint is 75 but nothing seems to actually be happening.
@schlutersystems1
@schlutersystems1 4 месяца назад
Hi there! Sorry to hear you are having an issue with your Ditra-Heat system. Our customer service team would be happy to discuss this with you. Please give them a call and they can help take the next steps from there. 888-472-4588 (US) or 800-667-8746 (Canada).
@user-hi2xs7pp6y
@user-hi2xs7pp6y 8 месяцев назад
is there a video that explains E-RS1 smart thermostat programming.
@schlutersystems1
@schlutersystems1 8 месяцев назад
HI there! This video here should help you: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-AMp9sfQ7ECc.html If you need more guidance, you can always contact our customer service team at 888-472-4588 (US) or 800-667-8746 (CA)
@user-ij8mn8cr2l
@user-ij8mn8cr2l Год назад
How can i connect it to wifi, there is no option in the menu
@schlutersystems1
@schlutersystems1 Год назад
Hi there! First, you'll need to download the APP. Around the 4:35 minute mark of the video, we go over that process. There is no button on the screen to start the WiFi, but if you press the up/down arrow at the same time during the set up, you'll be able to get there. Please contact Customer Service if you have any difficulties setting it up. You can reach them at 800-472-4588 (US) or 800-667-8746 (CA). Hope that helps!
@benc82
@benc82 4 месяца назад
Is there a built in transformer to create the 24v needed for the control wiring?
@schlutersystems1
@schlutersystems1 4 месяца назад
Hi there, good question... and apologies for the wait on the response... we're doing some digging to see what we can find out for you!
@schlutersystems1
@schlutersystems1 4 месяца назад
Hi there, here is a link to our Wifi thermostat Installation Manual, which may be able to provide you with the details you are missing: sccpublic.s3-external-1.amazonaws.com/sys-master/images/h05/hac/9484762710046/DITRA-HEAT-E-RS1%20Installation%20Manual.pdf Hope this helps!
@bobmarra1170
@bobmarra1170 11 месяцев назад
The system is working excewpt I cannot get it to interface with the app. I hold down both arrows and nothing happens. Any ideas?
@schlutersystems1
@schlutersystems1 11 месяцев назад
Hi Bob, our Customer Support team can help you troubleshoot. Please give them a call: 800-472-4588 (US) or 800-667-8746 (Canada). Thanks!
@XsoloXela1989
@XsoloXela1989 Год назад
At what point are you required to have the additional power module?
@schlutersystems1
@schlutersystems1 Год назад
Hi there! The power module may be used in conjunction with the DITRA-HEAT-E-WIFI, DITRA-HEAT-E-RT, or DITRA-HEAT-E-R thermostats when the heating load exceeds 15 amps (e.g., in large floor applications) to maintain a single point of control.
@michaelsedlock6122
@michaelsedlock6122 Год назад
Can this E-RS1 be used with other floor heating systems?
@schlutersystems1
@schlutersystems1 Год назад
Hi there! Our thermostat was made to be compatible with our DITRA-HEAT cables. If you decide to use an another type of cable, it would be best to ask the cable manufacturer to know if they would approve and validate the compatibility of our thermostat with their systems. Hope that helps! 🍊
@evan-edstrom
@evan-edstrom Год назад
What voltage do the aux contacts operate at?
@schlutersystems1
@schlutersystems1 Год назад
Hi Evan! The Aux contacts are 24Vdc (isolated from the main lines). Hope that helps!
@user-rq2bk1ox1g
@user-rq2bk1ox1g Год назад
How can I turn it off on touchscreen ?
@user-ij8mn8cr2l
@user-ij8mn8cr2l Год назад
When i press the test button, is it supposed to say GFCI fault as it only show at that time and not while running. I just got it installed and when i set temperature it keeps on rising compared to what the floor temperature is, nothing on the screen other than only when i press test it shows GFCi fault
@schlutersystems1
@schlutersystems1 Год назад
Hi there! Sorry to hear you are having trouble with your DITRA-HEAT system, we want to support you with that! Can you please contact our customer service team to discuss your issue, and they will help guide you with next steps from there. 800-472-4588 (US) or 800-667-8746 (CA)
@user-rq2bk1ox1g
@user-rq2bk1ox1g Год назад
How can I turn it off on touchscreen ?
@schlutersystems1
@schlutersystems1 Год назад
HI there! If you are talking about the Schluter®-DITRA-HEAT-E-RT thermostat, there is a button on the lower right hand side of the thermostat that can be pressed and held and the thermostat will shut off. Hope that helps!
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