This video will explain the 4 different stages of call center training with tips on how to survive and pass it. Very useful if you are a call center virgin.
Thank you for this ! I've already experienced 6months working as a Customer Service Representative and I must say that the only key to pass the training is ATTENDANCE because even if your not that good in training and in production if you are always present, the company will keep you.
I will have my training this coming October 31st. Thank you for the tip. However, if one would like to make their training period worth it, that person should give importance to it. Be focused and willing to learn for it is for his or her improvement as well.
Dati nanonood lang ako neto, pinapangarap na makapasa sa mga training at interviews. Ngayon na-endorse nako sa production. Grabeng journey yun. Mahirap pero worth it lahat.
It’s a pleasure to watch someone like you and see you at any first part about what you’re doing to. Thanks once for anything ! I’ll do my best when I’ll find an opportunity that way.
You are awesome, It definitely seems that you have a lot of experience and the fact that you are willing to share your knowledge with others so they can also suceed that makes you great. Apart from that I am currently on training phase 2 and I will absolutely apply everything you have taught me. Thank you very much.
Hi Ms Sheena, am so glad I found this video! This is my first time ever applying in this industry and tomorrow will be the start of my training. And hopefully, I could pass the necessary requirements to be a call center agent. Thanks a lot for the tips😊
Thank you so much for the information that you’ve shared! I’ve passed the application process just by watching your videos and I’m so grateful for the tips that you’ve given. I’ll be starting my training tonight and now I’m watching this video just so I know what to expect since I don’t have any experience yet in the BPO industry. Super grateful!
Your video pop up and when i saw the title and thumbnail, i opened it haha, im a newbie in this industry its our product training tomorrow and im happy because i saw your video ☺️🥰 thank you so much for all the information that we newbies need to know in our training stage, please do more videos because i know that there still a lot of newbies like me who needs a guide for our journey here in a call center industry ☺️again thank you so much , God bless
Newbie here, your video gives me a lot of knowledge. Honestly, at first I don't have any clue how this industry works but I came across your videos and really helps me a lot. More power ✨
You are a big help in passing my interview and mock call test. I always listen to your videos and I can say that you have made a big impact in my call center experience. Even until now I still listen to you so, I will not get away with pronunciation.Thank u.💪
Brilliant, I´m just about to start my 2-week training for a trilingual: English, Spanish, and Portuguese customer service for a travel insurance company, all your tips are true gems for me, thank you so much!!! Gracias! Obrigado!!
Thank you Ma'am for imparting your knowledge in this video. I've passed my interviews beacause of the tips you shared on your channel, Im now just waiting for my training schedule and am a bit nervous knowing how challenging it is but still hoping to pass all the stages mentioned.Keep it up Ma'am, you're helping a lot of people.🙂
Thank you for the motivational quote it inspired me a lot. And gladly I’d passed the final interview because I followed and watched your tips and video.🥰
Tomorrow is my first day in training and I'm lucky to found this channel. You help me so much on my initial interview's and mock calls. Keep it up doing things like this ma'am. Godbless!
POV: Its 2021 and you have training tomorrow nervous and don't know what to do. And this pops up in you're youtube recommendation. This really help me on what to prepare and expect in call center industry. Thank You so much Kwestyon!!!!
Sheina! Please know that besides all these extremely useful tips and advice, I'm also noting down some vocabulary and expressions that you use! I'm so thankful to have found your channel, keep up the great work and wish you all the best and all success!
Thank you for tips and knowledge you’ve shared here and am so lucky to found ur channel am also a newbie and will be attending training starting tomorrow, so good luck to me thank you ❤️
I love this girl... It boosts my confidence... The way she delivers and the advices... Love it... Thanks a lot... This is my first time in BPO industry...
Thank you so much for the tips. They're very helpful aside from being informative. I'm so glad I subscribed to your channel. It doesn't hurt that your voice is so soothing and very nice to the ears! Kudos to you.
Hi Ms. Sheina. I have watched your youtube videos starting from mock-calls, your job experience in the BPO industry up to job interview questions. Recently, I applied in a BPO company near me. With all that I have learned from watching your videos, I passed the job application process and tomorrow will be my first day of training. I just want to say THANK YOU for making informational videos like this because you're really helping us aspiring agents to pass our desired job. Again, Thank you Ms. Sheina. 💖 #JustDoIt
I've been watching your youtube even before, and it really helps me a lot during my interview now I"m currently on training so here I am keep on watching your youtubes and I thank you so much for making this kind of videos you're such a big help to us newbies. Bless you always!
Thank you so much miss! You've help me a lot with your videos. Tomorrow is the start of my training, I'll surely apply your tips and advices. God bless to you and more power!
Hi! I just wanted to thank you because you're one of the reasons why I passed my application yesterday. I watched your Versant and practiced with it, which helped me alot. I already have JO and will start by the start of December. And now I'm here again to prepare myself for the training. Thank you so much!
Hi! Just want to say I made it to Alorica Lipa. This is my first BPO job and I feel so empowered that I passed the interviews and now, Im on my first day training. I owe this success to your channel. Thank you for being generous about these tips❤❤❤ You deserve lots of recognition ❤❤❤
Thank you so much! I passed my call center interview and assessment because I watch your videos a lot. Now that I am just waiting for my training schedule, I want to watch more of your videos. I just love listening and watching your videos. I just don't get tired of watching you. Thank you so much! Looking forward for more videos from you ❤️❤️❤️
This is indeed correct steps on how to be part in bpo totally. I've experienced all of these, I can say that I did a great job! Next week will be my first full prod employee because I passed the toll gate already ❤️ This video really help those people who wanted to apply as a call center agent.
I am going to have my training 2 weeks from now. I am happy to discover your videos. I knew this will help me a lot. Talking english is not what I always do. This will be a new challenge. I hope I will be like you someday. Thank you.
Just recently found your channel and this is very helpful. I am an aspiring CSR applicant and hoping to land myself a job soon and your videos really helps, big thanks. And oh my gosh, your voice is very soothing 🥰
I remember when I first watched this video some months ago, when I was trying to learn as much as posible for me to be some day a Call Center Agent. I thought It was going to be soo hard to me to improve my English, to pass the interview and everything... and It feels so good to watch this video again knowing I got hired and I could achieved my goal to work in Cs. And It was thanks to you China, and for all your advices, Thank u so much- Now im gonna watch this video again to get prepare mentally to my training...exited
I am currently on my training so I decided to watch here on youtube of some tips that would help me on the process. Thankyou for this video of yours. Hope I can use things that I've learned here tho.
Thank u so much ma'am , Your videos are a big help to me . I'm about to take my trainings on the following days and with the tips you gave on how to pass the training will be a great help to me. THANK YOU 💕
Thank you for this. I'm just going to start my Call Center training on Monday and I really wanna do a great job. I'm trying to get all the tips and help I can get. I'm just nervous since I have lots of Customer Service experience but not Call Center. So hopefully everything goes well.
This is really a great teacher, and a really great help. I wish I have seen this videos before I attended the training. really the product learning and tools is really overload for a very short period of time. notes and practice mock calls with co learner is really the number 1 key. Thank you so much Shane Kwestyon .
It helped a lot. Everytime i can't sleep, I just do exercises to get myself exhausted so that i can sleep faster. I've always watching yo vids. Thank you for the tips and infos. Hehe.
Binge watching your vids since this coming january 19 will be the start of my training as a CSR. I'm a first time job seeker/starter in a BPO company😩 Your such a big help💕
I passed the online assessment and final interview last Tuesday and now I will start training this coming Tuesday and your videos are a big help in passing the interview and I learned a lot from your videos. I hope I will pass this training and become a regular in this industry because this will be my first stable job if I pass the training. Thank you so much. 😊💕
Thank you for sharing your knowledge about this field. Most of your video's I've watched was help me to boost my confidence on speaking an English language. I applied in majorel and iqor company last week, but sadly, I didn't got the expectation of thier interviewer. Now, I'm currently applying in Probe CX company and hopefully, they give a job offers. I trust the God's perfect time. 🙌
I've been enticed by her vlogs n vids coz those were real and effective. Not just a display but with immense worth to watch with alot of sense, very detailed wow.. Taray ng immense ko don..lol
I am new to BPO industry and Right now i am on a telco account but my first account was a retail and we only had 3 days training and we need to utilize more than 5 tools😂🤦 then we were cross-trained to a telco account under same company. Your video is accurate and i believe newbies really need this
Thank you Ma'am for this informative video, my training starts tomorrow and I will keep in mind the aforementioned tips to pass the training and nesting.
I just got hired last Tuesday and I'll be having my training tomorrow! These tips are really a big help to me since I'm a complete newbie hehe. Thank you!
I really² love ur voice , I even close my eyes while listening to u, sometimes I don't realize I already fell a sleep. 😊 I also passed my versant and final interview because of u. Thank you!
Thank you Ma'am for imparting your knowledge in this video. I've passed my interviews beacause of the tips you shared on your channel, Im now just waiting for my training schedule and am a bit nervous knowing how challenging it is but still hoping to pass all the stages mentioned.Keep it up Ma'am, you're helping a lot of people.🙂btw tysm
Your videos really help me, because today it was a rough day, yesterday it was my first day taking calls in English, I speak Spanish, but I said: I'm going to take the risk, I'm going to postulate me for that vacant. And I got the vacant, but it was so stressful, and quite sad in my first day. And your videos and your advices really help me, to don't give up, I made mistake, that's okay, I learn from that mistake, move on and keep going to improve my English and my skills.
2nd week na ng training ko and more on role playing kami the past few days next week nesting na huhu thank you for this wish me luck I really want to be in this industryy!!!!
This video was in my recommendation. I'll have my training on Tuesday. I think this is the sign HAHAHA ! I hope this helps ! thank you for the tips ma'am!
