OPEN ME UP! Dell XPS 13 9360, 9350 and 9343 Disassembly 

thanks for your support

thanks for your support

thanks for your support

thanks for your support

thanks for your support

open it from the hinge side alot easier

on my 9350 there is no way you are getting it off without a tool. Hooks all over required a lot of effort to get off and I did start from the back and side to try to hide where I might cause scratch marks. The swollen battery probably didn't help things but no way do I see any way I could have removed it without the tiny screwdriver I had or a pry tool.

it will get easier over time as the clips will break off. imo theres no way to avoid that.

True. I opened the back of one of these up for the first time, and it was no easy task, even with a pry tool.

@@hube235 An old credit card or similar plastic card works wonders. As do guitar picks.

thanks for your support. I didnt do that as you will have your own laptop to look therefore you dont need a close up since it is already infront of you

thanks for your support

thanks for your support

if you missing one of the 8 small screws on the bottom it should be a m2.5x3mm

please note they are not m2.5x3mm they are smaller they are m2x3mm torx screws, you can get them from www.laptopscrewsdirect.com

You know the display cost alot. You will find the the screen is the whole display with webcam and other stuff which is why it will cost alot. It will probably cost you half the price of the laptop just to purchase it unless otherwise such as you got one for a low price. It is pretty simple just remove the 2 hinge screw on both left and right side that's basically it

Thanks for the advise man, really appreciate it..

Note, there are quite cheap displays available (refurbished) online. I just paid 50€ for a refurbished touch display (piospartslab, German shop), which sells them on Ebay for 70€ atm.

why is it stuck. can you rotate the screw but it is not coming out or you cant rotate the screw?

@@OpenMeUpTec I suspect it's been glued in as it just won't rotate and I don't want to strip the head. The others came out easily tho. I've seen some threads using elastic bands, foil or soldering the heads.... otherwise I think I'll need to find a good repaired... let me know any tips

@@darrensmith1047 can you watch the video and tell me which screw you having issue with as i need to see what is behind it before i can tell you what you can do

@@OpenMeUpTec… about 6mins in; first screw he removes from the heatsink...

@@darrensmith1047 it should rotate if you try hard enough. if it does not DO NOT REMOVE IT as this is extremely important screw so if it is stuck leave it and leave the heat sink alone. if you can remove the other heat sink screws then you can rotate the heat around the stuck screw and see if it comes off but i do not recommend it.

you can replace them individually but then they don't sell it like that so you need to replace the whole thing. I called up dell sometime ago asking for a cable they made me buy the whole screen as they don't sell the cable alone

Ok, thanks.

yes you can but then it cost too much you need to get the whole screen and replace it with the old one

depends where you live. if you are a clean guy you shouldnt need to open it up at all. if you hearing the fan spin everyday and all the time it is time to open it up

i believe it is on the bottom close to the mouse pad

yes you can you need the whole frame with everything inside you cant buy the screen, touch scree and frame by themselves

I just did the replacement using this video with a XPS 13 9350 laptop non touch. I replaced a broken HD non touch display with a touch display (3200x1800). Works smoothly!

no you just need to replace the crack part

you dont need to install anything for it to work. if it is not working anymore probably it is faulty

try harder it doesnt just come off. they have plastic clips holding it down with abit of extra force it will come off

i'v done it already yesterday. with a cr.card

give dell a call but it cost alot

you cant really, you will need to replace it

if you dont have warranty then there isnt anything you can do. if i remember right it is dead CPU or dead ram

Dennis Nowack ram is soldered on. so whoever replace the motherboard gave you the wrong board

OPEN ME UP arrrrgh ... thx for responding. that seems to lead directly into a never-ending support-story..ayyyyy... so, have a nice day ^_^

Watch the video and you have to continue from there. I don't show you pw to remove it but it is easy. If you need help the user manual tells you how to remove it

thanks. From the manual, it seems we need to remove the battery before we can remove the speakers. my 9350's speakers just died.

you have the older XPS then

the 9343 has it

soldered on

your motherboard is dead. don't be shocked. I had dell come and replace my laptop motherboard 4 times and it died four time like that

I had dell replace my motherboard 4 times and at the end they refund me for the laptop

Holy shit! I followed your video to dismantle everything and reconnect them back. Now my laptop is working!!! I have no experience at all doing this and now I'm typing this reply using the laptop. Thanks a lot! Yup I agree Dell quality control is pretty bad. Luckily, they agreed to exchange my laptop for a new one tomorrow. Hopefully the new one will not die so easily.....

when laptops are repaired they use faulty parts that they repair previously that why once it is replace the failure rate is a lot higher. this isn't just dell everyone else does this as well like apple hp and Lenovo

so they use refurbished product? When I called Dell I specifically ask them for a brand new motherboard instead of a refurbished one. They said okay. Oh well, at least I'm getting a brand new laptop tomorrow. Dell XPS really isn't that good with all its issues, considering a lot of people rated it the best laptop of 2017.

yes

Only remove the back cover and the heat sink that's all

Thanks mate

Thanks for your support

got a new problem mate, I feel that my xps 13's hinge feels a beet loose. I want to strengthen it up, Is it possible without disassembly the laptop itself? (i mean the motherboard etc)

what is loose. you dont need to remove the motherboard just to tighten screws.

Yes you need to change the screen

it is but will require alot of effort. since you are asking me i assume you dont understand much about it therefore wont recommend it as you can break your LCD screen

@@OpenMeUpTec i was thinking of a repair shop

dont waste of money for no performance improvement

@@OpenMeUpTec should i heat the glass and pull it off the frame or it can be removed with frame together. feels like removing frame from rear cover hard without scratching the edging

@@OpenMeUpTec my screen stays black. i cheked with another screen. motherboard(bios) is not a problem. i just need to check the video cable.

nope

nope soldered on

no they are physically different shapes

nope it is soldered on

thx man! great vid btw.