Qcon Pro X front panel install and firmware upgrade

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In the first of a new series of 'Living with the Qcon Pro-X' I look at what is going on when you install the new firmware upgrade and the Qcon Pro X stops working properly. Chances are you have an original Pro X and you haven't upgraded the front panel. Step by step (links below) I take you through ordering the new panel, fitting it to your Pro X and how to successfully install the new firmware. Rather unhelpfully there are no direct links on the main Qcon Pro X website page to tell you how to order it so I've included the link below.
If you enjoy this or my other videos please consider putting a pound or two in the tip jar at my BUY ME A COFFEE page.
www.buymeacoffee.com/Moonhare...
I also have some trouble shooting hints and tips including the common problem with weird sounds or detuning of instruments when using the buttons or faders after a new installation. Feare Ye Not good fellows! It's an easy one to put right.
Look out for more videos coming soon on the operation of the new Cubase panel configuration in Living with the Qcon ProX!
00:00 In the beginning...
01:38 How to order your Auto Program Panel
02:04 Download and install the correct iMap software
03:37 Removing the old panel and fitting the replacement
05:38 Upgrading the firmware using iMap
08:07 Troubleshooting issues in Cubase
10:20 Weird sound triggering and detuning issue solution for Cubase
Important information about the new upgrade panel: iconproaudio.com/updating-qco...
Order your DAW's panel: iconproaudio.com/shop/qcon-pr...
Normal Qcon Pro X info page: iconproaudio.com/product/qcon-...
Weird sounds and detuning issues resolved: • Living With The Qcon P...
I bought the Qcon Pro X when I was building my home studio (Moonhare Studio) in 2017 and I am currently using it to control Cubase Pro 10.5 on a 64gig Scan 3XS windows PC. Despite having a superb feature set and tough build quality, the Pro X suffers from a User Manual that is very light on useful guidance, some patchy support from Icon and a few quirks which I can live with. That said it is now such an integral part of my workflow I really wouldn't want to be without it.
You can join me on Twitter, Instagram or Soundcloud and if you’re into like and subscribe rest assured I’ll upload lots of other helpful hints that I’ve learned along the way. Remember I’m just a home studio user trying to pass on information so don’t feel compelled to join the channel if your inbox is already bulging.
Twitter @MoonhareStudio
Instagram MoonhareStudioUK
Soundcloud / moonhare-studio

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4 июл 2024

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Комментарии : 99

@JamTagg 3 года назад

Great videos Daren! Thank you so much for taking the time to put these together, and I made my decision to originally purchase a G2, and then shortly thereafter upgrade to a Pro X because of them. I'm running Sequoia 15 and 16 beta, and it's working well. This video in particular saved my butt and I have a tip for others that you might like to add or to do a future video. During my firmware update, the software crashed because I was updating through a hub (I know, terrible practice and won't make that mistake again, though it used to work fine when I had a G2). Basically, the console got locked in firmware upgrade mode and could not be updated. I worked with a rep from MixWare (the iCon tech support rep here in the USA) and the fix was fortunately easy. Here were the steps: 1. Hook up G2 directly to PC and power up 2. Load iMap v2.30 3. Left click anywhere in the iMap window that is NOT on a button 4. Type "t" once (this bypasses the step where iMap searches for the console and tries to put it into Firware upgrade mode, which fails when it is already in firmware upgrade more and what hangs most of us up) 5. Look for and confirm that there is a "." now in the iMap title bar at the end of the title, confirming that it sees the console and is ready to proceed 6. Select the console and choose "v1.00" then proceeding with the firmware update as usual. This worked great for me and was a pretty quick fix, without which I was completely dead in the water. Shout out to the folks at MixWare for their excellent help! They did mention that if this doens not work, then it is likely that the console needs to be returned to them or iCon to flash the memory on the unit with special in-house tools. There is also the following link, but this was not helpful in my case: support.iconproaudio.com/hc/en-us/articles/360058822152-What-to-do-when-your-Icon-Pro-Audio-controller-is-stuck-in-firmware-upgrade-mode Hope this helps some folks, and remember when they say to connect the console directly to the computer, THEY MEAN IT!

@MoonhareStudio 3 года назад

I've pinned this in case anyone else has that problem. Thanks for the clear explanation. There is usually a solution somewhere.

@dennylloydable 3 года назад

Ha! I thought I was the only who’s QCon triggered random VST notes and faders detuned notes 🤪 Thanks 🙏

@MoonhareStudio 3 года назад

Happens with other midi control surfaces too so we're not alone!

@Chavacano 3 года назад

Excellent video, I ordered - I'm just waiting for my panel :)

@DVTOM 3 года назад

thanks for doing this! The firmware update helped with a fader noise I was having!

@MoonhareStudio 3 года назад

That's good news. I've been using the new layout for a few weeks now and need to do another tutorial. Really enjoying the new layout.

@markrobinson8254 3 года назад

If you own one of these (Icon Pro X) this video is a must ! and thank you I know this takes work to produce these videos efficient information no fluff

@MoonhareStudio 3 года назад

Thank you Mark. Really appreciated. I only started this channel because I couldn't find enough official help so I'm glad it is useful to other users too.

@Iconproaudio 3 года назад

Great stuff! Thanks! Curious to watch as you get used to the new layout...

@tonyhudspeth3861 3 года назад

awsome new series ... loved the last... i use the qcon pro g2 but still relevant

@MoonhareStudio 3 года назад

Thank you for that. Yes there is a lot of crossover between the G2 and Pro X. If the G2 had been out at the time I might have gone down that route.

@tonyhudspeth3861 3 года назад

@@MoonhareStudio hi no i mean the the model before yours it was also called g2.. to be exact, it is the icon QCon pro G2 and not the second generation pro x . sorry about the confusion .. but the content you uploaded in your remarkable first series was relevant to my qcon pro .. as far as the programming was concerned . no matter ..you have a new fan here i shall be watching regardless.. good luck and stay safe

@MoonhareStudio 3 года назад

@@tonyhudspeth3861 oh yes... my bad.

@paololuvie8755 Год назад

Hi , Really a well detailed video , maybe the only one which explains all we need ti know about this fantastic controller !!!! And i also love the other videos in your RU-vid channel. You so great 👍👍😘🍻🍻🍻

@MoonhareStudio Год назад

Thank you. I'm glad it helps. I'm not a regular RU-vidr but I post when I discover problems and solutions that I find infuriating as I'm sure others get just as frustrated.

@paololuvie8755 Год назад

@@MoonhareStudio you are a Special RU-vidr , and also a very nice person to watch 🙋‍♂️🙋‍♂️🙋‍♂️🍻

@Chavacano 2 года назад

Sir you are an awesome dude. Thank you 💜💙💛💚🧡👍

@MoonhareStudio 2 года назад

Glad to help out. Take care and enjoy your music making.

@citytonightproductions 3 года назад

Thanks so much for your detailed explanations, you have been an enormous help! I just moved to a pro X and XS and the icon website is not very clear on how to upgrade firmware, or anything else for that matter. There’s way too much old info and warnings etc that it was a little scary to even attempt an upgrade. A little disappointing when you spend that kind of money on a controller. Their manual leaves a bit to be desired too. Pretty vague and some misleading info within compared to other info on their site.

@MoonhareStudio 3 года назад

Yeah, good hardware but as you say very little of substance in the way of user instruction manuals etc. Hope you enjoy your new set up.

@citytonightproductions 3 года назад

@@MoonhareStudio exactly. A little disappointing when you spend that kind of money but these seems to be rock solid units and incredibly intuitive with Logic Pro X. They defiantly could use a refresh of their startup/set up info instructions and I placed a ticket with support 2 days ago with no response yet to ask what the latest firmware version is because the imap 2.33 won’t install on Catalina for me. Keeps failing. My QCon system has version 2.06 so I am assuming that’s the most current firmware but not 100%. A work around is using a PC I guess to install imap but one shouldn’t have too!

@MoonhareStudio 3 года назад

@@citytonightproductions I think that 2.07 beta is out but I tend to work on the principle if it ain't broke, don't fix it so I'm leaving it on 2.06 for now.

@citytonightproductions 3 года назад

@@MoonhareStudio oh thanks so much for the info. Yes 2.06 is working great for me as well so I’ll leave it alone, especially if it’s a beta for 2.07. I don’t want to have an expensive brick sitting on my desktop. I appreciate your replies, I wish their support would reply as quickly as you do! Not impressed by their support system, sure hope it improves

@mattdavis7855 2 года назад

Thanks heaps mate for your bullshit free videos! Love em! Keep up the great work and look forward to more info and videos as you make them. Big ups from down under!

@MoonhareStudio 2 года назад

🤣 Glad they hit the spot! Haven't had much time this past couple of months but will be planning some more soon. 🤟😎🎸

@markrobinson8254 3 года назад

Just upgraded today fixed a wealth of problems ! now (a tutorial) for the flip mode to use the faders for midi CC control in software VST instrument plugins. Is this a function in the iMap panel.? A tutorial on this would be Epic.

@MoonhareStudio 3 года назад

That's great news. I wasn't actually having any issues with the old panel, but I'm so glad I upgraded as you'll see on my two follow up vids. As for other tutorials, yes I will do more. Just got to find the time but bear with me.

@IrreverenteRS 3 года назад

👏🏻👏🏻👏🏻

@davidhook5438 Год назад

Great video thanks. They still have not fixed the master channel level indicator lights. Is there a detailed updated instruction manual? A few functions confuse me, for example, when I press the DAW mode button it brings up the channel edit window in Cubase pro 12?

@MoonhareStudio Год назад

Hi there. Sorry I'm on vacation right now but a quick response is the master channel never worked for Cubase and still doesn't. I gave up on waiting for a decent instruction manual too so that's why I've done as many of these videos as possible to help people out with the basics plus some harder to work out stuff. I haven't covered everything so there are a few left to do. The DAW button issue I will have to look at when I get back home. I have got to do a lot of setup in Cubase 12 as I upgraded a couple of weeks ago but haven't had a chance to use it yet. If I see a solution I will post it here for you. All the best Darren

@davidhook5438 Год назад

@@MoonhareStudio thanks, enjoy your well earned holiday. My pro x would be just an expensive ornament without your great help.

@davidhook5438 Год назад

Hi Darren, did you ever get to check out about the DAW mode button opening the channel edit window?

@MoonhareStudio Год назад

Hi there. For personal reasons I've been out of the studio for a couple of months but all that is due to change soon so I will try to take a look once I'm all on track again. Darren

@thomaskistler4274 9 месяцев назад

hi thanks for this video. I have also a icon q con pro x and it since 2 month. But in cubase 11 it does not work. Just in cubase 10.5, i wanted to upgrade today, but the erase button does not work. I do not ordered the new panel yet, cause i did not know to this.

@MoonhareStudio 9 месяцев назад

Hi there. I have used the Qcon in Cubase 11 (I'm now on 12) so it should work. You should check the setup again in Studio Setup to make sure you do have your Mackie Controller selected and set to the Qcon. Is the issue that the whole unit is not working or is it that some features do not work?

@thomaskistler4274 9 месяцев назад

Hi, thanks for your answer. Yes everything is set fine in the studio preferences. Macki Control is set up with the icon q con pro x and the midi setup ist also made. If did a firmware update and it works but unfortunately my keyboard was not working anymore. As i did the same in cubase 10.5 everything worked finde. But i like to use cubase 11 cause of same features there. But many thanks!!! @@MoonhareStudio

@ianwalker2258 3 года назад

Does anyone know which Daw(s) actually make use of the second set of LEDs?

@MoonhareStudio 3 года назад

Hi Ian. As far as I know (and I stand to be corrected) the only one is Bitwig, and that's because a third party developer wrote a script for it. The Mackie Control Protocol doesn't support a second screen apparently.

@Corleone01_ 11 месяцев назад

hello, i have since 2 days a used Qcon pro X when we order the Panel do we get the aliminuim Panel like in this Video? and do i need to make firmware V2.02 afther the V2.30? I am Cubase 10.5 User

@MoonhareStudio 11 месяцев назад

Hi. Yes if you order the standard Cubase/Nuendo panel it will be exactly the same material as the old panel - not a plastic overlay. Then I suggest you check the Icon website for the latest compatible firmware as my video is a couple of years out of date now. Otherwise it should all be the same as the process I have shown here. REMEMBER DO NOT update the firmware until you have the new panel installed or everything will be in the wrong place. Darren

@JayPilzer Год назад

Hi, I am using Cubase 12 and the Qcon Pro X and I cannot figure out how to add markers. How do I do this. I have the latest firmware and Cubase overlay. Thank you

@MoonhareStudio Год назад

Hi there. Yes you have to toggle layer 2. Have a look at this vid and check the index for how to do it. It is very close to the start. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-fbRWux19N4o.html

@phenominalblak9797 3 года назад

Where can I find the actual firmware upgrade???

@MoonhareStudio 3 года назад

I know where you're coming from - it took me ages to work it out - but if you go to 05:38 (Upgrading the firmware using iMap) you'll see it comes in via the iMap so there is no need to download the firmware and therefore no direct link on the website like there used to be. Hope that helps.

@DJGROUSE 2 года назад

Hi , can u please help me? I bought a Qcon last week but is been a pain...! The Ian Walker´s script helped me a lot, but i ´m having some problems in updating the firmware. It came with the 2.07 version...is it the latest?. I also notice that in Fl studio the faders work really well but the bar leds are not matching with the same DB values that Fl. The bar leds in the Qcon are always cliping, they just stop cliping when its minus 4 or 5 db´s in the Fl mixer. Please help me out...! Thanks

@MoonhareStudio 2 года назад

Hi there. I only updated my firmware for the video and as my Qcons have been working fine I haven't checked the site since. I'd recommend going back on and seeing if they have done any more upgrades. It's annoying you are getting the meter bridge issue in FL. That doesn't seem to be an issue in Cubase so it's a bit difficult for me to suggest a correction. As I have said in previous videos or reviews I mix to my DAW meter bridge rather that the Qcon as I feel that is much more accurate. The Qcon I use mainly for the pots, faders mutes, transport etc. Try searching out other FL users to see if they have experienced the same issue. If not then it might be a hardware problem and perhaps it needs returning? I am pretty good at adjusting the faders (did a vid on that) but the meter bridge I really have no idea how to change. I think that is more likely a factory only setting. Apologies I can't be more help and I do hope you manage to find a solution. If you do please post it here for others.

@DJGROUSE 2 года назад

@@MoonhareStudio Thanks mate! All the best!

@IRuinedMusic Год назад

failed to write !! how to fix that?

@trevorpiggottmusic 2 года назад

I recently purchased an icon pro X from eBay running firmware version 1.15. I updated the firmware following this video to the letter and my number one fader has stopped working, well I can control it with the DAW (Logic) if I move the on-screen fader then the fader on the pro X will move, but not the other way round. Also the blue LED does not illuminate when I touch the fader. Plus the machine keeps freezing on me, hardly make it through a song without it freezing. Tried rolling back to previous firmware versions but no joy! iCon support is non-existent! Any advice welcome! Thanks!

@MoonhareStudio 2 года назад

Hey there. So sorry to hear you're having issues. You are probably aware that I started this channel because Icon support seems pretty non existant and I decided to just try to put up everything I have learnt through trial and error. So the first thing I'd check is the fader calibration. I don't have any explanation as to why one fader would be out but have a look at this video on faders and see if it helps. If not get back and I'll see if I can think of anything else. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-q0s-AWDTOJQ.html

@MoonhareStudio 2 года назад

Just one other thing. I tend to find the Qcon is much more stable if you run it direct into a USB port on your computer rather than through a USB hub.

@HenryMittnacht 3 года назад

Thanks for the great video! But is the firmware update really necessary? In the sense of never change a running system?

@MoonhareStudio 3 года назад

No it isn't. It's been out for quite a while now and I carried on using the old one without issues. I will say that for me the new layout is much better but that's because many of the new features were exactly the ones I had to program into the function buttons. Also depends on the DAW you're using I guess.

@HenryMittnacht 3 года назад

Moonhare Studio Cubase 11 Pro would gain,I guess 😎😀. Thanks for the answer!

@rigzcarr8452 3 года назад

I have logic, but i cant control plugin paramters on the aux channels. Are you able to do that in your daw?

@MoonhareStudio 3 года назад

Hi there. Yes all the channels work in the same way on the Cubase mixer. eg If I set up a reverb FX channel (the equivalent of an AUX) and route a selection of channels to it all I have to do is select the FX channel to gain access to the inserts or sends in exactly the same way as any other. I never used Logic so I can't really offer you a solution I'm afraid.

@rigzcarr8452 3 года назад

@@MoonhareStudio much appreciated for the timely response. Its a little disappointing. For ex. I route all vocals to one aux and eq/compress/etc on that aux. It defeats the purpose of the controller if i cant select it or control it. Only the fader on the aux is controllable.

@MoonhareStudio 3 года назад

@@rigzcarr8452 the only consolation is that I find for many plugins it is probably easier to use the mouse to control them rather than the Qcon. I do use the Qcon for the channel strip EQ in Cubase as that is quite intuitive but if I insert an EQ that's more complex I don't usually bother. Each DAW has it's own quirks with any of the generic controllers but I use a combination of my little Nano Kontrol 2 and the Qcon for most go to functions, and the mouse handles the rest.

@GearZenChannel Год назад

Why not use the discrete daw mode overlay firmware? Thanks!

@MoonhareStudio Год назад

Hi there. Not sure if I am interpreting the question correctly so apologies if not, but this vid was mainly to address the issues between the old Qcon ProX vs the one that ships out now. So the firmware versions that came out after this hardware change remapped the controls to a new layout whatever DAW you were using. As long as you have the correct overlay or panel for the version of firmware you have installed then it should work fine. I like to keep my firmware updated so I had no option but to upgrade to the latest panel which also shipped with all the other DAW overlays in case you were running multiple software instances.

@GearZenChannel Год назад

@@MoonhareStudio I might pick up a Qcon Pro x (maybe used or open box) and saw that there was both discrete and universal versions of the firmware on the download page. Why do you use one over the other? I wanted to understand before my purchase. Thanks for the quick reply!

@MoonhareStudio Год назад

Hi there. I'm running Cubase which is how the older units used to ship. It is now using the universal Mackie Control protocol which was a switch from the older firmware which was Cubase/Nuendo specific. If you're using a DAW that has its own specific control protocol then that Discrete version may be for you. This has actually changed since I was last on the site. They seem to have removed the older legacy firmware versions. However it is very straightforward to load in a different firmware if you find things are not operating as expected. Both my units are shop ex demo so I got them at a reduced price. Worth looking for bargains. Also check out my vid on Midi Controllers. You may find the G2 works well for you and it's cheaper. Also the Presonus Faderport is good value. ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-iYOb_VjPxFk.html

@GearZenChannel Год назад

@@MoonhareStudio I have an X-touch but I am a sucker for a nice meter bridge. 🙂

@dazza1000 Год назад

Hi Darren, thank you for all your videos on Qcon Pro X. : ) I know I'm a bit late to the party (lol), but I'm thinking of buying this Controller from Andertons UK along with one extender, but I have to get it right and I'm a little confused. I believe all the Overlays for the different DAW's come in the Qcon Pro X box, which I assume includes the Cubase Overlay (which I also run). So, in addition to changing the Overlay to Cubase, do I also need to order a separate Cubase specific Panel from iCon America in order for everything to be up to date? Apologies for being so dense. : ) Thank you - another Darren (Wales, UK). : )

@MoonhareStudio Год назад

Hi there - No problem. You should check with Andertons first and explain that you want the Cubase version. The panels are interchangeable as I demonstrated but who wants to wait 3 weeks for a panel to arrive if you can but one with the correct panel already fitted? I was upgrading from a previous hardware version so I had no choice. Andertons are very helpful so just ask first. If they literally have no Cubase versions in stock at least you will know what to expect and you'll just have to send for one or get them to. However I would say don't pay for someone to fit the panel. If you can use a screwdriver you can change it yourself. Hope that helps.

@dazza1000 Год назад

@@MoonhareStudio Hi Darren, thanks for your reply. : ) I've just noticed on the link you provided to, 'Updating QCon Pro X to New DAW Selection Mode' it says, "Any QCon ProX units that shipped with Firmware v1.18 or later installed already shipped with an upgraded APP Panel and new overlays. For those units, users can just upgrade their firmware normally as new releases are published." This seems to suggest that if Anderton's have a relatively new model I won't need to switch panels to a Cubase specific one. Is that how you read this? Thank you. : )

@dazza1000 Год назад

I spoke with Andertons but the guy wasn't really sure. : ) However, on the link you supplied to buying the Panels, I think it says that the Pro X ships with a Cubase Panel. So if it has the updated Firmware version as well, hopefully it should now be good to go out of the box? Am I missing something? Apologies for the silly questions, but I don't have the finances to get this wrong. : )

@MoonhareStudio Год назад

@@dazza1000 Hi there. Yes they always used to ship with the Cubase/Nuendo panel as standard but it was 4 years ago that I bought mine so I wouldn't want to say that is certainly the case with every one. I know that some stores advertise which version they have in stock. I assume you are getting it shipped to you rather than picking it up. I think if you are worried see if they can open the box before shipping and just check for sure. It says it right on the front.

@dazza1000 Год назад

@@MoonhareStudio Ok, thanks for being so helpful Darren. : ) I've ordered one along with an extender, so it's a case of fingers crossed now! : )

@RuskiLev 3 года назад

ive been debating on picking up the pro x or the pro g2... what would you recomend and why?

@MoonhareStudio 3 года назад

I don't have the G2 but my understanding is you get similar features (depending on your DAW of choice) although minus the meter bridge and the second LED strip. There are still metering LEDs but they are alongside the faders. G2 costs less than the Pro X so that may be an advantage. A number of G2 users visit my channel and seem to get use from the tips so I suspect that also points to a lot of similarities between the two units. I'd advise you check out some RU-vid reviews of the G2. I like my Pro X and even more with the new panel overlay. But G2 gives you a lot of bang for the buck. If you're a Cubase user the second LED panel on the Pro X is pointless. It displays no useful info but I believe it is better supported by some other DAWs. On balance I suspect the G2 is better value for money.

@JamTagg 3 года назад

@@MoonhareStudio I can say that the G2 is perhaps more robustly built as it involves quite a bit more steel and is much heavier. The drawback is it is wider, and at least for my hands, very uncomfortable to spread fingers that far between the faders. I upgraded to the Pro X in part because of this and I am now much happier. Basically, my take is if you travel and want something robust, get the G2 and suffer the weight, but if it's a studio install, spend the extra money and get the Pro X.

@MoonhareStudio 3 года назад

Thanks for sharing that info. Good to know from someone who has experienced both units.

@IRuinedMusic Год назад

followed evereything you said and it bricked my board , it just a blue screen now

@MoonhareStudio Год назад

Hi there. I assume this an installation of a new front panel to an old style Qcon plus a firmware update. I filmed my upgrade as I did it and it worked fine so it's difficult to say why you're getting this error. If you replaced the panel then did the firmware and it is not working then I suppose it is possible that you've been supplied faulty panel. More likely that firmware is the issue so check you definitely have the right version installed because that could cause issues. This vid was posted some time ago so the software versions will have upgraded since then so check out all the advice on the Icon page for your platform and DAW and reinstall. If all else fails you'll need to speak to Icon customer service to see if there are any known issues for your particular set up of mac/windows and DAW. There may also be solutions on the Icon Forum on their website. Best of luck.

@crescentsoundstudios 2 года назад

I see there is no channel edit button. I use this all of the time. Is there a way to assign a key to do this?

@MoonhareStudio 2 года назад

Hi there - The channel edit button is in the top right actually labelled DAW mode on the button itself but with a white text edit printed on the metal casing. Hope that helps.

@crescentsoundstudios 2 года назад

@@MoonhareStudio Yes Thanks! I just upgraded the firmware but it only shows me V1.15 for upgrade. Am I missing something?

@MoonhareStudio 2 года назад

ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-24fRywGluHA.html&lc=UgzIAOZSU0BLPSTX_m94AaABAg If you go to this page the downloads on the fifth and sixth rows should be the v 2 firmware upgrades for either mac or windows. Have a look - I assume you have the new panel already.

@crescentsoundstudios 2 года назад

@@MoonhareStudio Yes I did all of that. But when I go into Cubase, it only gives me the v1.15 option

@crescentsoundstudios 2 года назад

Everything works but I was questioning wether I had the latest update because when I hit the record button, it is hit or miss. Doesn't always work the first time I press it. It's very aggravating. Seems a bit sluggish.

@mattdavis7855 2 года назад

Gday Darren. Finally got my pro x and pro xs the other day but I'm having trouble with something and I can't seem to find the answer anywhere. I work with Cubase 11 and The XS is picking up the 8 tracks in the project (1-8 ) but the pro x (9-16is only picking up 4 random tracks?? Have you come across anything like this mate, sorry to bother you. Cheers Matt

@MoonhareStudio 2 года назад

Wondering what "random" tracks are showing on the Pro X? Are they inputs, outputs, busses? Check out my video on Optimise Your Qcon With Track Filtering which explains how to optimise what you see on the Qcon's top LED strip - not entirely relevant but might help with problem solving if you have hidden tracks confusing things. Another tip - for problem solving I suggest opening a blank project and adding 16 audio tracks to clearly see what is going on. You should see 1-16 displayed left to right across the two units. If you do then it is definitely your current project, not the Qcon throwing up the error. I'm in the studio this morning so perhaps let me know what appears on 9-16 when you try this if it is still being bizarre.

@MoonhareStudio 2 года назад

ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-aPLE4xEwe88.html

@mattdavis7855 2 года назад

@@MoonhareStudio Thanks mate, Nah, no hidden tracks and they are all inputs no busses. I might have 5 guitar parts say tracks 7-11 and the pro x will pick up 7 and 8 on the pro xs but then on the pro x it will show tracks 13,14 and 15! At work currently, but I will try your suggestion of a clean slate and see what that show Cheers Matt

@MoonhareStudio 2 года назад

OK. As you will see from the vid I linked above, the Qcon ignores the Project Window and only displays what is currently in the Mixer so make sure you check that out. Good luck and feel free to get back to me with what you find out.

@mattdavis7855 2 года назад

@@MoonhareStudio Gday Darren. Well I did as suggested and found that it had the same problems, I turned on and off machines, shutdown Cubase, loaded it up again and changed the mackie controls around to try and trick it and then something happend! It's not perfect but at least both desks are showing what is in the mixing window but the annoying thing is that the little white dashes that let you know what bank of 8 you are on only show say 13,14,15 and 16 underlined and the rest are not and if I try another project, it might show 14,15 and 16. It's really odd and a pain the backside. Sorry for the length of reply, any suggestions? I have a video of the issues I could send if that helps or that might be pushing the friendship ; )

@debartellomartinez7214 3 года назад

4-6 god damn weeks to wait for the part, they need to clean up their act on so many levels, speaking of levels the meter bridge is still acting up on my crapX

@MoonhareStudio 3 года назад

When I ordered mine it came through in 12 days, so you may find it doesn't take as long as they say, although nothing is certain in the world today. That meter bridge issue sounds frustrating. Haven't experienced that myself. Assuming no help from Icon then?

@debartellomartinez7214 3 года назад

@@MoonhareStudio gearslutz has a pile of people with the meter bridge issue, let me tell you though your videos rule and you are a saint for posting them. You are without a doubt the pinnacle of cutting edge source for Icon Qcon ProX info, the rest is all just "in action" videos that never really help explain anything, thanks so much !

@MoonhareStudio 3 года назад

@@debartellomartinez7214 thank you so much for saying that. It means a lot to get such positive feedback.