Тёмный

They SCRAPPED the Car I sold them! 

Chops Garage
Подписаться 54 тыс.
Просмотров 91 тыс.
50% 1

I can't believe they did this without speaking to me first!

Авто/Мото

Опубликовано:

 

14 июн 2023

Поделиться:

Ссылка:

Скачать:

Готовим ссылку...

Добавить в:

Мой плейлист
Посмотреть позже
Комментарии : 973   
@chrispeacocks836
@chrispeacocks836 Год назад
Not your problem, scrapping it sounds like an over reaction
@johnedwards3198
@johnedwards3198 Год назад
Absolutely it's like if a person dying, getting them cremated... Then accusing someone of poisoning them! They chose to scrap it, James has been more than fair on so many aftersales/out of warranty cars (with video evidence)
@WhiteDieselShed
@WhiteDieselShed Год назад
Probably scrapped £2k worth of car for a £50 part. Couldn't afford to diagnose it further but they will have stumped up far more to buy another car. I understand they may not know about cars which is why they need to ask people. I know about cars but I would not do DIY brain surgery. Car forums seem to be dying breed, but still some good ones out there with people willing to help.
@paulgoff5068
@paulgoff5068 Год назад
Did they ACTUALLY scrap it? Or did some sharp mechanic persuade them that scrapping it was the only option and then "as a favour" give them £100 over scrap value while knowing full well that there was a cheap and easy fix!?!?? Quick repair and orf up to places north and his mate that he has some sort of cosy arrangement with.
@redprince3158
@redprince3158 Год назад
Very true
@chucky2316
@chucky2316 Год назад
Rubbish scrap
@frankp.2831
@frankp.2831 Год назад
By “scrapped” she probably meant the sold it for scrap value to the “mechanic” who did the diag.
@dreaminofthedrive5343
@dreaminofthedrive5343 Год назад
Exactly my thoughts too.
@sidsod1616
@sidsod1616 Год назад
It wouldn't surprise me if that car appeared back on the road again.
@paulwilliams5013
@paulwilliams5013 Год назад
@@sidsod1616 ..exactly!
@mechanoid5739
@mechanoid5739 Год назад
You could always use the 'check mot and tax' facility to keep an eye on it.
@VeyronBD
@VeyronBD Год назад
The classic "yeah its knackered, but I'll do you a favour and give you £400 to get it out of your hair". Then its up for £1500 the next week
@davidquinn5906
@davidquinn5906 Год назад
It's probably good life advice not to read insane customer emails right before bedtime.
@worldhello1234
@worldhello1234 Год назад
Whatever that means reflects on you not the supposedly insane person. 😊
@fatbelly27
@fatbelly27 Год назад
Seems good advice. Maybe people should also not construct insane emails right before bedtime
@chrisrogers2848
@chrisrogers2848 Год назад
The trouble is some mechanics don’t want to bother diagnosing or working on older cars. I was ‘advised’ by a mechanic a couple of years ago to scrap my van because it was a 2008 and he thought the steering rack was going. When someone else investigated, it turned out to only be a UJ which was fixed for £100 and it was fine!
@letmeoffthisplanet6208
@letmeoffthisplanet6208 Год назад
Very few true mechanics about these day's but plenty who are a disgrace and call themselves mechanics but are simply parts changers.
@Tom-je4tt
@Tom-je4tt Год назад
Very true. My elderly fathers 2007 skoda Octavia starting having engine trouble, his mechanic told him car couldn't be fixed (or would be way more than car was worth to fix) so he sold it for scrap for a few hundred £. I've since checked the online history and car has new tax and MOT and was sold for over £4k... I expect it was something like a mass air flow sensor etc but seems to me that his garage couldn't be bothered to look into it/work on it because it was an old car.
@iandorling
@iandorling Год назад
Definitely not your problem, she should have spoke to you first to see if you could help
@dungareesareforfools
@dungareesareforfools Год назад
From a mechanical point of view I wouldn’t call that an older car - just a car old enough to require some mechanical work! Any mechanic not interested in that should be working at qwik fit.
@BleachDemon99
@BleachDemon99 Год назад
@@Tom-je4tt to be fair we never turn work away, only difficult customers 😉 food for thought
@paulf2529
@paulf2529 Год назад
I had a sureal conversation with my neighbour about his car nightmare, his 15 plate civic had been nothing but trouble since he bought it six month ago a flat tire with a nail in it a month ago, new wipers for the mot and to cap it all he had had to replace the battery in January. Aparanetely the dealer was a crook😂
@alexdalgleish1061
@alexdalgleish1061 Год назад
If he's made of money he should have bought new. If he isn't, Civic best can get as secondhand but. He needs to get real.
@ChopsGarage
@ChopsGarage Год назад
A perfect example , if we filtered these from all the cases I wonder how many would be left
@nevillebloodybartos
@nevillebloodybartos Год назад
🤣🤣🤣 I helped the lady who walks our dog find a new car for her dog walking business …the brief was she had £1500 to by a large car to last 1 year, and then she would be happy to scrap it… I found her a nice Honda CRV 4x4 with 170,000 for £1100… it had a years MOT and really clean, drive real nice… she absolutely loved it… she har it a year and liked it so much she’s now had it 3 years and covers 60,000 miles in it!!! But OMG does she complain about it… she spends next to nothing on it and runs it in to the ground… the other day she said the callipers welded themselves to the disks costing £500 to replace!!!! She had run the pads out completely and ignored the grinding noise… then the ignition barrel gave out, etc etc… all small issues she’s ignored… it’s a 2004 car with now 230,000 on the clock and the poor thing never sees any maintenance until something goes bang… some people are utterly unrealistic about cheap cars… they want to pay nothing, invest nothing in maintenance but expect it to drive to the moon and back
@JustAlanJohn
@JustAlanJohn Год назад
Check the reg to see if whoever brought the car for scrap puts it back on the road. This is an old Garage trick tell the customer it's scrap and buy it cheap.
@ChopsGarage
@ChopsGarage Год назад
Yes good call
@DelticEngine
@DelticEngine 7 месяцев назад
I've been a victime of that myself, except it was a lot worse because the car was scrapped at a scrapyard and yet somehow managed to end up back on the road. I suddenly started getting demands from this company I had never heard of of signing a document for a car I didn't own and they had already described as being 'his'. A messy business also involving the police. I never want a repeat of this experience.
@dreammaker730
@dreammaker730 Год назад
Probably had a good drink last thing at night , when they send a message 😅😂
@peterhansford5025
@peterhansford5025 Год назад
Well James, my Grandad bought a Morris Minor new back in 1965, it ran for the first 56 years no problems at all, and then the drivers side floor fell out, shock horror we were going to get our money back but the dealer is dead! So I have a new floor panel in t shed waiting to be welded in and then she will run on for another 100 years. As my old foreman used to say "You can't educate pork" great video as always.................
@ggj666
@ggj666 2 месяца назад
I bet you could sell it now for more than what your Grandad bought it for :o)
@VLG105
@VLG105 Год назад
"I knew it was a wrong un when the horn needed fixing". What the actual f. I admire your ability to maintain a dignified and professional manner with people like that.
@supergeekjay
@supergeekjay Год назад
The horn is probably the simplest circuit on a car! Horn wired to positive and negative, protected by a fuse/relay, with a switch in the middle (steering wheel), maybe a splice to wire it into the alarm system! Even my Gran could figure that out!
@alananderson6812
@alananderson6812 Год назад
Sadly that is the mentality of some people. I would think it was to be expected on a 13 year old car? It's hardly the most expensive thing to replace on a car.
@patrickward8144
@patrickward8144 Год назад
Absolutely NO WAY could you EVER be described as a 'dodgy dealer', just a decent bloke trying to make an honest living! People like that just do my head in!!!! Keep up the good work, both on and off the screen.x
@michaeloconnor9465
@michaeloconnor9465 11 месяцев назад
Flipping a car is not honest. Buying a car at auction and putting it through a MOT does not say the car is good. The car needs inspecting and faults fixed before it is sold. The least I would expect is that the timing belt is inspected for wear and if needs be changed. He does not know the condition of the timing belt. If the belt had slipped and caused the problem, that would have been caught with an inspection if the belt and tensioner needed replacing. How does the dealer know if the timing belt had ever been changed. When buying a second hand car the first thing I ask is about the timing belt and if they can't prove how old it is then I will ask them to change with an OEM part or walk away.
@thisiszaphod
@thisiszaphod Год назад
Nothing like the great British public, James! You are already going above and beyond.
@garycoleman874
@garycoleman874 Год назад
Hi a friend off mine has a 2004 corsa 1.0 three cylinder and has just pasted 310000 miles he changes the oil every 3 to 5 thousand miles and we have just done the cam cover gasket which was leaking water into the oil but apart from that and the odd exhaust it's been reliable
@rodneymaynard3834
@rodneymaynard3834 Год назад
Totally agree
@PurityVendetta
@PurityVendetta Год назад
​@@garycoleman874I'm baffled, how does the cam cover leak water into the oil?🤔
@hugobloemers4425
@hugobloemers4425 Год назад
There is no point arguing with these kind of people. They will never be happy and they will always think they are right.
@mrfoameruk
@mrfoameruk Год назад
I sell buttons. Was told the button i sent was 25mm and she ordered 16mm. I said put a ruler next to it and send a photo. It was 16mm and i put lines from the rule on the 16mm mark so she could see it was 16mm. Got a message back saying it was 25mm. What can you do?
@worldhello1234
@worldhello1234 Год назад
There is no point in arguing with you. You always think everything is salvagable. 😂 If you assume, you make an ASS out of U and Me. 😂
@bumbleo8993
@bumbleo8993 Год назад
Never a truer word spoken 👍
@UberAlphaSirus
@UberAlphaSirus Год назад
@@mrfoameruk Probably wrong place to ask. Do you sell foam too, lol. I need asome prices on foam. I gave up upholstery 10 years ago and all my accounts with hunters, martins etc are long closed.
@mrfoameruk
@mrfoameruk Год назад
​@@UberAlphaSirus Gave up selling foam years ago as no one was buying it anymore (and took up a lot of space) as it was usually cheaper to buy a new sofa. The best thing is to look online.
@downtothewood1950
@downtothewood1950 Год назад
I bet they didn’t “scrap” it, James. It’s just language. I’ve heard it before. They mean they scrapped it from their life. Sold it for a nominal amount or part exchanged it. And then moaned about it.
@ChopsGarage
@ChopsGarage Год назад
You may be right
@highpath4776
@highpath4776 Год назад
@@ChopsGarage many in London P/Ex value £500ish . Scrappage For ULEZ £2k. (did you see the vid on parking lots full in china of unsold electric vehicles (LHD) dont think they are "type approved" for UK road legal.
@supergeekjay
@supergeekjay Год назад
Keep an eye on the UK Gov MOT history service if you dig the reg out of your office paperwork, see if it gets re-tested at any point.
@geoffcarlton4047
@geoffcarlton4047 Год назад
​@SuperJames 1985 free VRM check online gives you last owner change, free for 1 a day.
@virtualspokespeople4066
@virtualspokespeople4066 Год назад
Keep your eye on the reg when it's due for MOT, I doubt it was scrapped, I expect the "mechanic" bought it for scrap value and did the work themself.
@ChopsGarage
@ChopsGarage Год назад
Good point
@jasonhobbs5611
@jasonhobbs5611 Год назад
Deffo happens alot mate
@highdownmartin
@highdownmartin Год назад
Very good point!
@johnelliott365
@johnelliott365 Год назад
James, I’ve watched your channel for as long as it’s been live and you’re one of the few used car dealers I would buy from. You go out of your way to keep your customers satisfied with their purchases. You go the extra mile to ensure the cars are highly presentable and mechanically sound. Unfortunately, some consumers are totally unrealistic in their expectations or merely try it on to see if they can extract cash from you. I wonder what the mileage was on the car when it was scrapped! If you were based in the North East, I would certainly buy a car from you. Good luck and best wishes for the future.
@mattt3302
@mattt3302 Год назад
People are unreal... Most seem to want champagne, for Lemonade money! Your openness and honesty on this channel speaks for itself! In my experience, the customer is sometimes, just wrong!!
@stephenbibby8650
@stephenbibby8650 Год назад
Having spent many years in the retail trade the expectations of consumers is totally out of step with how much they are prepared to pay . Buy cheap but expect top end levels of service.
@ChopsGarage
@ChopsGarage Год назад
Yep
@silvermane9370
@silvermane9370 Год назад
When i worked in the motor trade it was definitely the case that the cheaper the car a customer was looking at the more unrealistic their expectations. Sub five grand you are mostly dealing with people who really cant afford to properly run a car.
@lloyds053
@lloyds053 Год назад
​​​did you work at a main dealer by any chance ? Because your comment definitely isn't true. I've traded for 12 plus years and sold mainly £2000- £3000 cars and had repeat customer year in year out. I've taken part exs in that I valued at £150 got them right and saw them on the road a couple of years down the line, you are not experienced enough in the motor trade to make comments like that
@BigJohn5662
@BigJohn5662 Год назад
This is such a shame, you're a genuine, honest guy. Anyone who watches your videos knows that you'll try to help out the best you can. Most places would charge top dollar for out of warranty repairs, but you always look after folk. If only everyone was as kind, please don't change.
@ChopsGarage
@ChopsGarage Год назад
Thank you
@we-are-electric1445
@we-are-electric1445 Год назад
Maybe she was trying a scam or perhaps she was a bit too nervous to complain directly ? The thing is when you are dealing with someone who makes the comment she did about the horn failing then you are dealing with someone who really is clueless. Whatever you do for them they are probably never going to be happy.
@Ed-and-us
@Ed-and-us Год назад
Some people are always ready to complain, you went above and beyond as always James, keep up the good work mate.
@1safariman
@1safariman Год назад
Just check it out that it’s actually been scraped they may have been told a story by the other garage or mechanic so that they could buy it off of them for next to nothing. And yes that does happen a lot.
@TK-Will.
@TK-Will. Год назад
I had a guy buy my old car, when he put it in his garage he scraped it all down one side, and caught the front corner trying to get it out. He wanted his money back as the car was bigger than he thought and had lost confidence in it (he’d had it six weeks at this point). I said no, private sale, end of. He said he was going to get legal advice …. Never heard a thing after that. That was over 2 years ago.
@Jay-B1750
@Jay-B1750 Год назад
That's unbelievable!! What an idiot!😮😮 sounds like a Sh1te driver 😂😂😂
@dannyhtheretrogamingmaster9548
I take it it wasn't a bright green mini and he wasn't wearing a brown jacket and red tie was he?
@tripemonger8916
@tripemonger8916 Год назад
@@dannyhtheretrogamingmaster9548 😂👍👏👏🤣
@terryatkinson3182
@terryatkinson3182 Год назад
He probably had the garage full of shite and was trying to get the car into a space that didn't exist 🤣
@Jester-Riddle
@Jester-Riddle Год назад
Obviously, you should have offered to extend his garage for him free of charge ... 😂
@chrispop99
@chrispop99 Год назад
Had to scrap it? No, decided to scrap it.
@ChopsGarage
@ChopsGarage Год назад
Good point
@tonyrice3348
@tonyrice3348 Год назад
100%
@RonSeymour1
@RonSeymour1 Год назад
I would check its current tax status. My bet is that the dealer took it for scrap, fixed it up, and put it on sale.
@paulf2529
@paulf2529 Год назад
I rekon you might be right.
@ChopsGarage
@ChopsGarage Год назад
Good point
@Mach_One_Photos
@Mach_One_Photos Год назад
"l knew it was a wrong un when the horn stopped working". that has got to be the stupidest car related comment ever made in the world 😂😂😂
@ChopsGarage
@ChopsGarage Год назад
Was funny
@jasonhobbs5611
@jasonhobbs5611 Год назад
​@@ChopsGarage was insulting the convo would of been over at that point
@skrimshanker1
@skrimshanker1 Год назад
Your spot on James, unfortunately it seems their restricted outlay also applies to their mechanical knowledge. You wouldn’t scrap the car unless you knew what the fault was and its repair cost. Very odd this one, scrap yard will be dining out on this…
@doozeruk2000
@doozeruk2000 Год назад
You're on a roll with all videos, can't keep up 😎
@johncallaghan4616
@johncallaghan4616 Год назад
Never like to hear that cars have been scrapped, but soon as you mentioned the Customer said “The Garage said…” I immediately knew - no wrongs on your part James! Keep ‘em comin’! JCHK
@BigPaul62
@BigPaul62 Год назад
I used to be a car trader with a site but I packed up in 1996 as I was fed up with the public. I even had one come back after 2 months for a bloody headlamp bulb. My old business partner was right in saying sell cheap cars get cheap people.
@MrTrev2507
@MrTrev2507 Год назад
Sounds like they are skint and trying it on, surprised she didn’t say the tires were wearing as well.
@Lou_Kyr
@Lou_Kyr Год назад
Great video james and interesting situation. Always thought you do super prep on your cars. Keep the amazing work up.
@ChopsGarage
@ChopsGarage Год назад
Thanks 👍
@Technical5tuff
@Technical5tuff Год назад
@@ChopsGarage I liked the way you would have been willing to help them get it repaired, despite it having been well out of warranty
@stupossibleify
@stupossibleify Год назад
PCBWayyyyyyyyy! Welcome to RU-vid, Elaine! Hope you keep posting more content. Enjoy your trip!
@tonystrange7224
@tonystrange7224 Год назад
I swear some customers expect new car reliability when buying old cars. Scrapping if was a ridiculous over reaction. And honestly not your problem James. And on a lighter note is it only me who’s had a chuckle at the Suzuki’s number plate behind you 😂😂
@jasonhobbs5611
@jasonhobbs5611 Год назад
Nope I did too 😂 nice car for an only fans gal
@MiracleMitch
@MiracleMitch Год назад
Nah, SH..LAG had me chuckling too! 😂
@jasoneldridge4738
@jasoneldridge4738 Год назад
That's why I never sell my cars, I'd rather scrap a car than put up with people wanting a full service history and 2 yrs of warranty for a £100 car.
@Mikeb1001
@Mikeb1001 Год назад
You shlag 😂
@bordersw1239
@bordersw1239 Год назад
I used to get rid of cars as soon as they started getting relatively small problems. Learned my lesson when I got rid of a Citroen picasso because I thought it was going to fail big time. 10 years later whilst my car was having it’s MOT , my old Picasso drove out of the adjoining business premises.
@davel9359
@davel9359 Год назад
Yep. In 1999 I had been driving a 1988 2.5l Senator for 3 years. Traded it for a new Renault Scenic. The Scenic was a pile of rubbish and appears to have been scrapped at 12 years old. I saw the Senator around locally for some time afterwards and it managed to keep going until major corrosion issues killed it about 3 years ago.
@hectorshouse7348
@hectorshouse7348 Год назад
As always, you’re very fair when problems occur…good work James👍
@ChopsGarage
@ChopsGarage Год назад
Thanks 👍
@johnbunyan5834
@johnbunyan5834 Год назад
If the person was fairly close to you , she, could have rung you for advice. Anybody who watches your channel regularly , knows the score -or should. Sadly, some people are on low income, and can't deal with a repair. But scrapping a car means that she now has to buy something else. Don't look at emails at midnight 😴 Keep the videos coming, please.
@ChopsGarage
@ChopsGarage Год назад
I won't lol
@ChopsGarage
@ChopsGarage Год назад
Read emails that was
@voivod6871
@voivod6871 Год назад
Get the impression that alot of his customers don't watch or even know about his channel which is a shame because its a great advert for his whole buisness model.
@alexanderrobertson7744
@alexanderrobertson7744 Год назад
I have also had similar problems in the past selling older cars . I remember selling a Vectra the buyer got back to me the next day saying he had changed his mind 🤔 I asked him why he said nothing was wrong with it but he decided he didn't like it anymore . He asked me for his money back to which I replied tough titties !! Bought as seen . He was going nuts lol threatening me with all kinds of stuff . James I love watching your videos as I have always been into cars just sold my last Capri a couple of years ago I used to love working on the old pinto engine lol so easy to work on . Anyway keep up the good work and I look forward to your next video 😉.
@youtube2kwatcher
@youtube2kwatcher Год назад
​@@alexanderrobertson7744people are dumb these days private sale it's your problem once you brought it even if seller lied about a issue with the car😂
@ShiftingMetal
@ShiftingMetal Год назад
It’s obvious why they had to scrap it James, the washer bottle was empty and I expect the tyres had worn down too… 😅
@ChopsGarage
@ChopsGarage Год назад
Lol!
@gordysevenzero3244
@gordysevenzero3244 Год назад
maybe she's a smoker and the ashtray was full?😂
@highpath4776
@highpath4776 Год назад
@@gordysevenzero3244 I know people who chuck out Dyson Vac cleaners when the bin is full
@roasthunter
@roasthunter 3 месяца назад
People take bikes to the dump because the tyre got a puncture.......
@stubeedoo8259
@stubeedoo8259 Год назад
I sold a car cheap to a friend after he had been hassling me for it for quite a while. Six months later he had sold it on because he couldn't afford the insurance. Less than six months after that the person he had sold it to had ragged it to death and scrapped it. It was in excellent nick when I sold it and I would still have it today if my "friend" hadn't kept on about how badly he wanted it. At the end of the day they are only lumps of metal. Life's too short to be worrying about them. I'll never sell a car to anyone I know again, though.
@davebennett6730
@davebennett6730 Год назад
Hi James , totally amazed how some people think and act. It's as if they showed up the wrong day when they were handing out the common sense. You always go the extra mile on car prep and looking after your customers.
@ChopsGarage
@ChopsGarage Год назад
Cheers Dave
@PuddingPeep-fs1kw
@PuddingPeep-fs1kw Год назад
It does make you wonder if they ever lifted the bonnet to check the oil, so many people just don’t bother
@Richie65afc
@Richie65afc Год назад
If only there were more car dealers like you around. If I lived closer, I would buy a car from you, no problem. As in anything in life, you are never going to please everybody and buying anything secondhand that is 10yrs old, is always a bit of a gamble.
@brianharriss4366
@brianharriss4366 Год назад
Expectations versus reality on this one with the customer. The only thing you might get from it is to upsell an extended warranty, which they can pay on top if the sale price. Top work as usual sir👍
@stevo4649
@stevo4649 Год назад
thankyou James, why on earth would anyone do that without at least asking someone for advice first, even the garage that picked up the faults could of come up with a practical alternative and your very approachable to,, as for contacting you after scrapping it im really not sure why she did that, I find that very strange,,anyway have a good weekend James im sure youll be spoilt on sunday,personally I cant wait my kids and grandkids always make it such a special fathers day for me,,,👍👌
@neilharryjones
@neilharryjones Год назад
They walk amongst us I’m afraid James, let this one go over your head pal👍🏻
@ChopsGarage
@ChopsGarage Год назад
Lol cheers
@pielight7449
@pielight7449 Год назад
Even leaving the 8 months since she bought it and the fact the warranty she was given has long expired aside, how anyone could expect someone to accept any kind of liability for something they have no opportunity to examine for themselves is beyond me. Very weird! Fully justifiable to just send her packing.
@grahamlucas208
@grahamlucas208 Год назад
Because it had very low mileage. They don't go off like bread!
@pielight7449
@pielight7449 Год назад
@@grahamlucas208 what's mileage got to do with anything? The warranty had expired on the basis of time not mileage. Additionally, no seller of any kind of goods would replace a faulty item if you didn't return the original. It's like buying a TV and turning up at the shop months after the warranty has expired asking for a replacement - at the same time you tell the vendor they can't see the old TV because you've thrown it out!
@tomjacobs1156
@tomjacobs1156 Год назад
Fair point, I'd say there fault and above and beyond when I'm buying cars for others always try and explain that I can't gauntee any major mechanicals. Having said that sometimes people get frustrated with repairs etc. I always so set a maximum your prepared to go upto when doing repairs. If you reach that question is is it worth the hassle or take a chance on something new- usually helping out anywhere upto 4-5k. If I were closer I'd probably be buying off you at points :)
@davesdaze
@davesdaze Год назад
I James. Love your videos. The public are always over u when they want something then their attitude changes. You are right. Hundred percent. What did they do to it in 8 months. Long time. Trying to pull fast one. Don't get sucked in by that poor attitude. U are a nice man. Don't worry that causes strokes. Keep making good videos and we will keep watching. Just to note. I use autoglym high definition shampoo now, excellent product. Best wishes David. Norfolk
@ChopsGarage
@ChopsGarage Год назад
Thanks David
@Raininginasmr
@Raininginasmr Год назад
Every single part of a car has a life span everything! Nobody can expect a used! Car dealer to cover things that are going to fail, if you buy a used car then the responsibility of keeping extra money for bits here and there is totally on the buyer, ps I have a 2007 car I've had it six years it still drives because I spend money on it's maintenance which is what I'd expect.
@jasonhobbs5611
@jasonhobbs5611 Год назад
I have an 03 plate zafira with 167,000 on the clock petrol, just failed its mot on handbrake cables track rod end ball joint, seized rear caliper and exhaust clamp had rusted all the parts came to a little over £100 I done some of the work and a chap down the road done the the rest cheap so for around £200 I got my 12mth ticket I'm happy its called wear and tear the car still goes like a bomb being the gsi model. I call it cheap motoring. Sod the new cars with more expensive problems. I'm happier with the older cheaper cars.
@fools_opinions
@fools_opinions Год назад
Exactly,my motorbike is 15 years old now and I'm happy to replace parts on it because I know that the stuff I'm taking off did 15 years so I don't have to think about the stuff that goes on anytime soon.
@Adventurer_Dave
@Adventurer_Dave Год назад
Did they ever tell you what they wanted from you? Until they give you their expectations, there's no way you can manage those expectations
@ChopsGarage
@ChopsGarage Год назад
No nothing
@RobsonRoverRepair
@RobsonRoverRepair Год назад
I sold a 2005 Rover 45, top spec, immaculate hatch pearl black, diesel, new clutch, timing belts, everything running gear, arms bushes etc, properly sorted with a years mot. Guy drove it less than 2000 miles over the next year and scrapped it when it needed it's next mot...... Literally the best 45 I've ever owned.
@FugitiveRazor
@FugitiveRazor Год назад
You go above and beyound to get these motors retail ready, how was this corsa driven for the last 8 months ? End of day its a motor could break at any time, scarping it then ringing you to give you a mouthfull. You do a fantastic job keep it up.
@neil_st6073
@neil_st6073 Год назад
given the washer and horn comments they probably never lifted the bonnet and checked any levels. The same people that run the cars into the ground without the easy checks and topups who trade then in for other people. Sounds like karma.
@alansimpson835
@alansimpson835 Год назад
There are a lot of unknowns here. We don't know how she treated the car for the last 8 months, we don't know if she's had other problems with it as this was the first, since the horn, you knew about and we don't actually know what was wrong with it. Yet somehow it's your fault and you're expected to help her after she chose to scrap it first. People are strange. I think you should find where she scrapped it and go take a look
@richardgeorge8612
@richardgeorge8612 10 месяцев назад
thanks for this mate, you could say that the seat reg is a play on words
@GTVScotty
@GTVScotty Год назад
You are spot on! We own and run an independent car dealership in Lincolnshire and stock 80-100 vehicles. We sell all sorts of stuff from Range Rovers to Meganes, we ALWAYS find that people expect WAY too much on our cheaper stock. For example, about 4 months ago we sold a 2010 Vauxhall Insignia for £3500 with 110k on it. Full service history, well looked after car. Last week they turn up out of the blue stating that they have had to have a new track rod end fitted and don’t think it should have needed one so soon after purchase and asked what we were going to do about it. My first question to them was “how many miles have you done in the vehicle since you purchased it?”. Their answer was 7500 miles! I was very diplomatic and explained to them why we were not in a position to help them on this occasion due to the mileage covered since purchase, the fact that they have gone ahead and had works carried out on the vehicle before speaking to us amongst other things. Every single vehicle we sell is sold with a minimum of 3 months RAC warranty and 12 months breakdown cover and I think that is plenty on a vehicle of that age and mileage.
@ChopsGarage
@ChopsGarage Год назад
Thanks for the feedback mate, that person was cheeky even coming by! And these are the characters that then say the dealer was dodgy
@chrism5525
@chrism5525 Год назад
Have you checked if it has been retaxed recently? Perhaps someone suggested they should scrap it and they would give them a good price, then just fixed it and sold it on. Or it could be I'm just getting cynical in my old age.
@jasonhobbs5611
@jasonhobbs5611 Год назад
Nah mate your spot on this happens all the time especially with mot failures they think it's failed on loads and going to be expensive but all the parts are cheap and easy to fit so the garage offer them a couple of quid to get out of it then do the work and sell them on for decent money
@strictlysport3624
@strictlysport3624 Год назад
I would've just said I've got some good stock in here if your in the market for a new vehicle 🥳🥳
@ChopsGarage
@ChopsGarage Год назад
Lol
@jonathanb4847
@jonathanb4847 Год назад
You’re spot on James
@craigtw1984
@craigtw1984 Год назад
Sounds like someone who doesn't know how to run a car. I have been sold a 208 that wasn't fit for purpose, and it's taking me so far nearly a month to get it sorted! She's lucky that you are willing to resolve the issue so quickly. Not your fault. Thanks for sharing 👍🏽
@richardgiles2484
@richardgiles2484 Год назад
As I've said before, I would have no problem buying a car off you mate. But at the end of the day you get what you pay for in life. I think the lady had some bad advice regarding scaping the car. Out of interest, have you checked the number plate to see if it's still on the road 🤔
@ChopsGarage
@ChopsGarage Год назад
Yes I think we need to
@jasonhobbs5611
@jasonhobbs5611 Год назад
​@Chops Garage let us know what you find out mate
@worldhello1234
@worldhello1234 Год назад
"But at the end of the day you get what you pay for in life." Yes, unless it is a scam. That is why it is a dumb platitude.
@richardgiles2484
@richardgiles2484 Год назад
@worldhello1234 as with anything used. You need to do your checks. But with any moving part, they don't last forever
@IfInDoubt..
@IfInDoubt.. Год назад
What I would do James is, offer them a new car, no discounts, just include a long warranty...
@davidh2022
@davidh2022 Год назад
Fella I feel for you! I sold new and used cars for 4 well known brands thinking I had landed my ultimate job (Total car nut) but it was (Mainly) customers whining that made me ditch out after 4 years. 8 months in on a car like that - sorry buyers but some you win, some you lose. ATB to you mate 🙂
@Steve-gc5nt
@Steve-gc5nt Год назад
You did well to last 4 years. Joe Public can be utterly vile.
@davidh2022
@davidh2022 Год назад
@@Steve-gc5nt Staggers me to this day, still involved with cars and customers. Level of stupidity, ridiculous expectation and rudeness when they find out theyre wrong is mind blowing!
@garylayzell1
@garylayzell1 Год назад
It was an unreasonable customer. You should have been given the opportunity to remedy the situation. I wouldn’t worry, you sound an honest and trustworthy dealer.
@ChopsGarage
@ChopsGarage Год назад
Cheers, appreciated
@michaelgoode9555
@michaelgoode9555 Год назад
My sister recently bought a 2009 Corsa 1.4 with 43,000 miles. The car was serviced and MOT'd (advisory free). It's in great condition and everything works. She also has a reliable local garage who will be able to keep that car running for another ten years unless something untoward happens. The fact that they decided to scrap it is their choice. If I buy something and decide to throw it into the bin that's my choice.
@darrenbyrne4657
@darrenbyrne4657 Год назад
Hello bud another stonking video. Bud what you gonna do ,the thing is you always go out your way to try and give your customers as much help as you can,but as soon as something goes wrong out of warranty your the bad guy. Wow. Just keep on smiling dude. Don't forget you are a top banana. Adios for now man. 🤗😁✌👍✋
@ChopsGarage
@ChopsGarage Год назад
Cheers buddy
@johnparr6111
@johnparr6111 11 месяцев назад
Im a retired plumber I used to get complaints like, "you fitted a new sink tap for me last week and now the toilet won't flush" If I replied "I am happy to come and look but if its not my fault I will need to charge you to repair it" I was instantly labled as a rouge trader. In honesty its a very small percentage of customers.
@ChopsGarage
@ChopsGarage 11 месяцев назад
This is exactly the kind of thing Im talk about
@m1ngepiece
@m1ngepiece Год назад
I expect they never once opened the bonnet in 8 months to check the oil and let it run low - I run a garage / MOT station and low oil level is the most common problem we see by far! Let a Corsa run low on oil and the timing chain will be clattering away within days.
@rashedrajabegum273
@rashedrajabegum273 Год назад
You are great Sir
@ChopsGarage
@ChopsGarage Год назад
Cheers
@theghost7260
@theghost7260 Год назад
Just keep what your doing James your an honest bloke timing chains on vauxhall are a common problem
@ChopsGarage
@ChopsGarage Год назад
True
@charlesmoss8119
@charlesmoss8119 Год назад
Even buying an expensive car doesn’t guarantee success - I had a rear light fail on a 4 year old prestige car (led system and a known fault on model) and the company was quite happy to make me pay. I’ve watched your channel for a while and you seem generous and have a large audience who will say if not - at the lower end once out of warranty it has to be the buyer who is responsible as the margins don’t allow for more.
@danielwalker8737
@danielwalker8737 Год назад
Anyone who watches knows you go further than a lot of others to make sure your cars are as good as they possibly can be before you advise em . Honest genuine and possibly too nice sometimes 😂😂😂😂
@itsanarse
@itsanarse Год назад
People get nervous with things they don’t understand, I can see her side and of course agree with your statements in reply to her. More places need to be so kind. I have no idea why she didn’t think to have the place she bought it from look at it. The car I’m driving at the moment I got in 2019 and it was going to be scrapped, running and driving with MOT. Needed a bit of maintenance and a good clean throughout but still to this day is it working with a fresh MOT the other week.
@st200ol
@st200ol Год назад
You seem like a genuine guy. Lots of people keep swapping cheap old cars each year, it still cheap motoring. Don’t beat yourself up the customer was just informing you that they probably wouldn’t be a return customer. As you said all the parts are end of life and it soon gets very expensive to keep replacing the small things if you don’t DIY.
@lanarkcd
@lanarkcd Год назад
My old man used to say, buying a car is fitting a syphon into you wallet
@steamywindows6904
@steamywindows6904 Год назад
100-percent correct sir dealing with the public it's hard to please some people
@3333Johnz
@3333Johnz Год назад
I personally think as you say it was a reasonable car for its age and bits and bobs like horns, washer motors, brakes, bulbs, filters, tyres, wipers, relays and fuses to name a few are par for the course. Its pretty fair to expect these bits to fail and as you say a better budget may lessen the chance they will happen as often. I get a brand new car every 3 years and still have things go wrong. I think you were right in what you said.
@shaunhenryengineering
@shaunhenryengineering Год назад
You give us confidence that there are honest people in the motor trade earning a living
@nigelbarratt6825
@nigelbarratt6825 Год назад
Reminds me of an incident many years ago when I worked at a tyre depot. A customer had a set of the cheapest remould tyres that we sold and came back in the next day saying they were useless, the reason being that he'd run over a nail and suffered a puncture, which in his deranged logic meant that the tyres were no good!
@kevinskea9388
@kevinskea9388 Год назад
Obvs!
@Jester-Riddle
@Jester-Riddle Год назад
Sounds like an emotional reach out in a form of 'grieving' at losing the car ... completely irrational !
@inspirality
@inspirality Год назад
I wouldn't worry about it James But I would make a point of checking the registration in a month or so to see if it really has been scrapped or maybe not
@MrBigMalT
@MrBigMalT Год назад
Your perspective is spot on…. These are “end of life cars”. Things will wear out. But I guess if someone is broke, they might have really stretched themselves to even pay for a car of that age, so they’ve got no cash for ongoing repairs. Scrapping it seems extreme, but maybe that’s all they could afford to do.
@ChopsGarage
@ChopsGarage Год назад
Sure understand that, but of course thats not down to a dealer
@MrBigMalT
@MrBigMalT Год назад
@@ChopsGarage absolutely of course. I was just suggesting one possible reason for the seemingly odd decision to scrap it 👍 Keep up the great work, love the channel :)
@worldhello1234
@worldhello1234 Год назад
@0:46 If they are penny pincher spec, there is not much to worry about beyond normal wear and tear. Especially those Toyota Aygos. @1:09 Some of them have specific design flaws that go beyond wear and tear. Cars aren't created equally in terms of reliability. In the cheap city runabout market there doesn't seem to be much of a difference, though. 👍
@chrishorner4462
@chrishorner4462 Год назад
Just a thought - (and the answer might be it would take too long to be feasible), but to cover yourself a little could you send each car out with a single sheet giving the service intervals of the major drivetrain components and their state as currently known? MOT - Check last done X Service - Check last done Y (Oil/Filters etc) Cam belt - Unknown - but OEM Service life is x years / x miles Plugs - Last change unknown - but OEM service life is x years / x miles etc Not for everything but just the standard intervals, then if they choose to ignore a cam belt and it snaps/shears a tooth and skips time causing the piston to smack the valve and bend it then they it's very clearly on them for running outside of the specs and rolling the dice. If I bought a 2nd hand car that was 11 years old and the cam belt interval was 10 years with no record of it being changed, I'd assume it was the original and factor that job into my budget for the purchase and get it done first thing, but I'd think to look at the intervals and the history. Not that I think you're remotely to blame here - you've gone above and beyond in every way.
@kevinhopper5270
@kevinhopper5270 Год назад
they message you back at night because its when the dutch courage kicks in
@christaylor2232
@christaylor2232 Год назад
Nothing you can do it happens with old cars, you do your best to keep them going and charge the appropriate price. 8 months later its scrapped and I bet it did not have to be they have listened to someone who could not be bothered and gave them that as an option or a big bill to repair so they took the easy way out. Don't let it bother you.
@Rapscallion2009
@Rapscallion2009 Год назад
A cynic might wonder if it's actually been scrapped, or just repaired by the garage and will be up for sale week for a tidy little profit. Often a boss move in the trade - find someone who has lost faith in a good car and offer them a pittance for it. 8/10 times you get it cheap aa they can't stand the sight of it.
@g0fvt
@g0fvt Год назад
I wrote the same before I saw this comment.
@Rapscallion2009
@Rapscallion2009 Год назад
@@g0fvt good thing we're not cynics, then? :-)
@g0fvt
@g0fvt Год назад
@@Rapscallion2009 absolutely! Have seen it happen quite a few times! Once a family member in the trade even tried to do it to us, my wife’s car. Years later we are still using it, fault was a nonsense cheap to fix thing.
@bigbadboodah
@bigbadboodah Год назад
It seems like there's more to the story. It makes some people feel better to blame someone else for their problem. 👍
@derekstocker6661
@derekstocker6661 Год назад
After watching this, and hearing what this guy says, I would buy a car from him. All what he says is very true, he seems honest and tells it like it is, if more dealers were like him more cars would be sold and probably last longer!
@ChopsGarage
@ChopsGarage Год назад
Much appreciated
@davidupton5252
@davidupton5252 Год назад
That couple who scrapped the car are in my mind total overkill on the reaction on the car. Im guessing the scrap yard saw the condition and sold it on to make more money we have scrap yards here they do that exact thing if the car is good they sell it on not scrap it. You have done nothing wrong the fact you took the time to listen to her and to help in my book says a lot about the person you are.
@bcaman7404
@bcaman7404 Год назад
Is that the corsa you got pete to change the chain and he didn't remove sump. It's impossible to get cover alignment when you only remove a few sump bolts which is way he does them. Oil pump will always fail..jyst a matter of time
@cambs0181
@cambs0181 Год назад
My Corsa had 30k on the clock when I brought it two years ago and now has 75k. I have had no major issues on it, though I have it serviced and check oil and fluids regularly. Any car will last, if you just look after it. I once chatted to a scrap dealer, he explained to me that he hadn't had to spend any large sum of money on a daily driver for years. Someone would turn up with a car to scrap, he would fix some minor thing like a muffler or a battery and he'd have a car for about 18 months.
@adrianflower3230
@adrianflower3230 Год назад
Bad luck James. I thought Great expectations was a novel from Victorian times. It turns out that's what consumers have of old second hand goods.
@Twmpa
@Twmpa Год назад
A comment the guy who runs High Peak Autos is always saying is that customers often have highly unrealistic expectations that the cheap old car they buy will be as good as a brand new car. Without a doubt they have sold it to the mechanic who offered them scrap value and he will effect the relatively cheap repair and sell it on for a healthy profit.
@gd2329j
@gd2329j Год назад
As a expert in bangernomics just O M G ! Old cars can give trouble but so can new ones . Just fix the engine it cost less than a replacement new old car . “ probably with bigger problems ” . Lack of knowledge is the problem … It sounds like the customers been given a long list of things that “need fixing” . 99% will be BS , up-selling or needed in 1 or 2 years time ! If so my advice is find a better repair shop .
@stephendorrity4227
@stephendorrity4227 Год назад
Totally agree with you. I have a 62 reg Suzuki slash and have owned it from new it has been well looked after and serviced every year and never skipped a beat or let me down in 10 years this year I have had to spend £1200 new clutch radiator new breaks tyres ball joints wishbones etc and a new bootlock I have chosen to pay for the jobs as I can't afford a brand new car at the moment and would prefer the car That I have looked after and run into the ground and know it's history and how it has been treated. I think if you are buying a banger you are better of going for an 07/08 reg car that has probably had all these parts replaced and costs under a grand and is a disposable gamble. I have paid under a grand for cars before and got a few years and scrapped it. Just part and parcel of car ownership.
@trevorsbarkingmadchannel4501
By scrapping it they made the decision. Certainly no blame to yourself. I say well done to you for respecting them.
@russellmcgivern6001
@russellmcgivern6001 Год назад
I think you where very fair some people will try there luck she should of took out an extended warrant I always do for 12 months keep up the fab videos
@standishgeezer
@standishgeezer 7 месяцев назад
Generally agree with most you say and I think you run a good, honest & fair business. particularly in the case of this buyer who came back to you after 8 months. What I don't like is your assertion that cars which are 10 or more years old should be considered end of life. I bought a 2009 plate Citroen C5 with 65K miles on the clock for just under £5K in early 2014; I ran the car a few days a week and on holidays (to Scotland etc & a full European tour in 2017) and it never skipped a beat, passing the MOT every year with only occasional minor advisories (a couple of tyres ) until 2022 with 98K miles on clock a bin wagon ran into it and it was written off. I had to buy a new transport quickly so went for a 2012 plate in Aug last year. (85K on clock but with no service history). It's still running great with no repairs whatsoever and passed it's MOT with no advisories 15 months later (I've since had a full service and the garage commented that it's in great condition). Really, all I'm saying is that, whilst buyers should understand that faults will naturally arise the older a car gets and that you cannot predict when parts will wear out (even relatively new cars suffer serious faults ) older cars are not necessarily going to die after a few years which, to me is implied by the term 'end of life' (at 70, I hope my GP doesn't tell me I'm at 'end of life' when I go for my annual review 🤣)
@ChopsGarage
@ChopsGarage 7 месяцев назад
Thanks for watching and taking the time to comment. What I would say is the components on the car are end of life. Its life absolutely can be extended with new parts. But the expectation it will not need new parts or in fact a dealer is "dodgy" if it ends up requiring some a few thousand miles down the road is unrealistic.
@Speedscholars
@Speedscholars Год назад
Love that Suzuki number plate SHLAG
@nostromo332
@nostromo332 Год назад
Keep an eye on the reg, and see if it has been scrapped, or is still taxed etc.
@owensteele1645
@owensteele1645 Год назад
I hope it wasn't the silver '61-plate 1.4 SE that looked really decent. It must be, since I remember you giving a quick demonstration on the folding rear seat not staying. They didn't have it long.
Далее
I soon found out why they were at  Auction!
19:31
Просмотров 42 тыс.
O-Zone - Numa Numa yei на русском!🤓
00:56
Просмотров 122 тыс.
I won't be able to do this any more!
24:22
Просмотров 104 тыс.
They Rejected This Renault Clio After 7 Months!
33:56
Просмотров 102 тыс.
BEWARE! A New Sneaky Car Scam Caught Me Out!
10:26
Просмотров 379 тыс.
There was no way I was paying THIS!
16:26
Просмотров 36 тыс.
Webuyanycar Are LYING TO YOU!
11:01
Просмотров 122 тыс.
Biggest Customer Warranty Claim Ever!
15:40
Просмотров 44 тыс.
three feet under the keel   #offroad
1:00
Просмотров 22 млн