8 Steps to Fix the Alexa Blue Spinning Light Ring

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While the blue ring is the most common light you’ll see on your Echo speaker, there are times when it just won’t work properly.
In today's video, I’ll walk through the 5 variations of the blue ring light along with 8 ways to troubleshoot it, if it won’t go away. More information is available in our article here - www.smarthomeperfected.com/al...
If your problem relates to the blue light ring not coming on in response to the wake word, then check out our other guide here - www.smarthomeperfected.com/al...
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Time Stamps
00:00 - Intro
00:41 - Blue Light Variations
01:19 - 1. Accidental Trigger
02:31 - 2. Restart
03:08 - 3. Factory Reset
03:32 - 4. Bluetooth Pairing
04:28 - 5. Power Cord Issue
05:07 - 6. Follow Up Mode
05:52 - 7. Purple Ring
06:07 - 8. White Ring
06:25 - Conclusion

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Опубликовано:

10 июл 2024

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Комментарии : 72

@HiveMind3006 7 месяцев назад

TYVM! Worked a treat. This techy stuffs pretty straightforward when you know how. Glad people like you are around to help us not so techie folks out- thanks again :)

@debbiethomas3687 8 месяцев назад

Brilliant! Thank you so much. My Echo Dot last night started just spinning blue and green and the only way to stop it was to unplug it. The factory reset sorted it and my devices are all working properly again. I have also subscribed.

@QuigleysBees 9 месяцев назад

You really earned my Subscription with this video. I've had 3 of my 5 Alexas in Guard mode was starting to think there was no recovery from this glitch but it turned out to be a user error. I can't seem to stop myself from trying new commands. Your suggestion to use "disable guard mode" did the trick and the circling cyan light is finally off. Thanks loads!

@smarthomeperfected 9 месяцев назад

Brilliant! Glad I could help

@huenchur 7 месяцев назад

It worked! Thank You so much! I just thought this device was going to the trash after days of not working!

@analiadoyle4756 10 месяцев назад

thankyou!!! i had tried everything! The disable guard mode is what worked for me!!

@QuigleysBees 9 месяцев назад

Me too! I've been watching that cyan light ring for months and "Disable guard mode" shut it off on all my alexas.

@michaelchu1602 7 месяцев назад

Thanks you saved me. Mine had a spinning ring with cyan, it was doing that for hours. I unplug the power and replug it after 20-30 seconds, which didn't solve my issue. The factory reset work like a charm.

@mrsnifles4556 8 месяцев назад

Great video.Fixed my issue.

@taylorism7787 7 месяцев назад

Thanks, you fixed it!

@gerrykenney3875 6 месяцев назад

Gaurd mode! Thank you. Thank you!!! It was a white light. Awesome.

@vickikaas7345 8 месяцев назад

I'm new to my Echo, so still learning. My rotating blue ring w/cyan went out on it's own, so must have been an update. Thank you.

@edwardsdee 7 месяцев назад

Thank you! Mine was spinning blue/cyan for DAYS, was about to throw it out because I thought it would never work again. You have to hold the reset button for 1 minutes (not 30 seconds) then the orange light comes back on.

@user-mz8nx5bp9u 6 месяцев назад

Mine was in guard mode. Thank you

@gregorysmalls1685 7 месяцев назад

I have 2 Echo dot Alexis. They are costly light blue light. Circling on both of them that would not go off

@RoyCyberPunk 7 месяцев назад

I had to reset mine and is working fine now but that cyan blue cycling light came out of nowhere with no warning other than disconnecting and reconnecting to Bluetooth on its own.

@ChickadeeRose 8 месяцев назад

Here's the thing... my Alexa's stuck on a half cyan half blue rotating light. it has been like this for nearly 48 hours. I have tried unplugging it and re-plugging it in again, pressing the buttons in various orders, (all the buttons work except the one that lets you manually get its attention) and I have even just flat out tried saying Alexa multiple times at different volumes. Other notice: It doesn't show time like it's supposed to either. Edit: I fixed it, but I should not have done what I did at 11:30 at night. now I have to wait until morning to re set it up. whoops. glad its fixed tho.

@adrianruiz_yt 8 месяцев назад

Hi! Sorry, how did you fixed it? Mine has been doing exactly the same.

@hannahgould114 8 месяцев назад

Mine has to! For 2 days now

@adrianruiz_yt 8 месяцев назад

I just solved the situation with mine! I'll tell you. I left the "Command" button pressed until my finger hurt HAHA, it was a long time, but it did factory reset. Then I just had to set it up as if it was new. It didn't lose my data like my Amazon account, my Spotify connection or anything. Hope that can work with yours! Regards!@@hannahgould114

@LANAMIRAA 8 месяцев назад

How did you fix it

@weluvtomk.__ 8 месяцев назад

@@LANAMIRAA right?????

@cashewABCD 7 месяцев назад

Hold Action Button 30 Seconds to factory default. Saved you two minutes of waiting for information. You're welcome.

@lenafalkner9068 7 месяцев назад

Thank you!

@daniellesullivan4528 Месяц назад

What about the constantly cyan spinning ring? Is it ok to to unplug and then plug it back in?

@jlocher5253 7 месяцев назад

The baby blue ring that never stops spinning on my Echo was fixed by your "Reset" procedure.

@TheSheepPimp 7 месяцев назад

For me to fix mine I deregistered the device and restarted wifi, that seemed to allow me to then add device again which sorted it

@victorrodriguez6608 3 месяца назад

What about a blue ring with cyan that continually spins, does not stop, does respond to voice, does not respond to any button presses, does not respond to reset command or any commands, and continues the blue spin with cyan whether you unplug it for 60 seconds or 3 days. Nothing makes it come out of that loop. The This is what I have right now with my echo premium sound. Is the echo just a paperweight now?

@Roscothebosco1 Месяц назад

This is happening to my echo also. Nothing seems to work and blue ring still spinning. Did you get yours sorted?

@imrankhan-xx2hw Месяц назад

The same problem with my Alexa doesn't respond sound doesn't respond to voice and it does not show blue light .

@bahamutbbob Месяц назад

My Echo Dot 2 had almost no issues for years. I just recently upgraded to an Echo 4, and it feels like it gets stuck with the blue ring with one cyan spot slowly (and I mean slowly) rotating quite often. I was hoping this video might have a permanent fix, alas... Gotta reboot it when that happens.

@breanna2518 9 месяцев назад

My alexa echo is stuck on the blue light

@editing_gonerouge 7 месяцев назад

Same

@vibingrn 7 месяцев назад

@@editing_gonerougeSAMMEEE

@Yourmom_luv 6 месяцев назад

Same

@vibingrn 6 месяцев назад

@@Yourmom_luv guyssss I fixed ittt I did a factory reset

@garethmichael 6 месяцев назад

I have an Echo plus 2nd gen, constantly spinning blue ring. Tried all the recommended reset procedures and nothing. I think it’s the dreaded blue ring of death! Wasted a day Spent a day doing various things. :0(

@aidennunez2116 Год назад

I have a question does my echo dot sometimes need to reboot?

@smarthomeperfected Год назад

Hi, yes it does indeed. Updates typically happen automatically so you'll see the blue light spin occasionally on its own for a while and then reboots after the update is complete

@user-gv8rs3jz6h 5 месяцев назад

@frakinlambo 10 дней назад

The issue with mine is it has the green ring spinning but it also doesn’t let me factory reset it

@danielagutierrez8453 7 месяцев назад

Nothing worked, and then all of a sudden, my Alexa finished doing what it was doing, and I just had to open my app and reconnect 😅 Also for some insight, this never ending blue with cyan light started spinning since like 3am and I disconnected it... when I woke up, it went to that immediately, so I disconnected. When I got home, I connected it again and went back to that. I went to make dinner, came back and started watching this tutorial and lo and behold, it rebooted herself and started sipping in orange ready to connect.

@kenyonstrozier7854 11 месяцев назад

Do I need to set up Alexa while the room is absolutely quiet?

@soccermomps1273first Год назад

My daughter's Alexa has a blue light with a teal spinner that goes around 3 times, then the lights go off. This repeats constantly. We have yet to find a solution 😕

@IranleiToscano Год назад

Mine too…

@long2hair Год назад

Mine as well...

@IranleiToscano Год назад

I found a solution, Jan: do a full factory reset.

@smarthomeperfected Год назад

Hi Jan, Have you tried factory resetting as discussed in number 3 on the video? Thanks, D

@EmmanuelOyawoye Год назад

same here, I tried factory reseting it but no dice

@adisurani9092 8 месяцев назад

Stuck in blue light, connect only to mains, not indirect stuff.

@TatayNiElias Месяц назад

My Alexa Echo Dot do not respond or light at all. I can play music from my phone (spotify) but that's it.

@XnJoy1980 7 месяцев назад

Mine is #3 but the action button isn’t doing anything and therefore I can’t reset it 😥

@pocketegg1095 7 месяцев назад

Mine too, did you fix it?

@dianehogan8089 5 месяцев назад

my alexa turns blue then goes off

@juliaguglielmi-mollica4010 3 месяца назад

Slow down

@sherrykughn6919 7 месяцев назад

You go so fast I can't follow.

@will5026 4 месяца назад

R u tarded

@shawnswift883 Месяц назад

You can use the settings gear ⚙️ in the video window (just tap) and change the playback speed.

@fercarrasco24 9 месяцев назад

Speak too fast! 😢

@suestreufert1699 5 месяцев назад

You talk WAY TOO FAST!

@dlane7657 Месяц назад

You listen to slow 😂 jk

@Watchmefail. 4 месяца назад

I just connected mine and it will have the Cyan with green and then the green will expand and circle too and then it will turn off and then an orange light start circling and then turns off and repeats 🧍🏽‍♀️