Quick video of the BT Full Fibre Brodband Modem, or ONT, that is installed in your house between the Customer Service point and the Router. If you enjoy my videos feel free to buy me a coffee! Cheers : www.buymeacoffee.com/builtbypete
That box IS the ONT. The bit on the outside of the house is just a transfer between internal and external fibre. The ONT is the final termination point that talks back to the OLT back at the exchange.
The box on the outside is called the CSP (customer splice point) where the external fibre which has better protection (including kevlar) to make it more robust to cope with the external environment than that required by internal fibre cable. It is also a test point for engineers if internal access is not available. Be aware that the ONT does not have battery backup so, unlike landline phones, an “Internet” phone via this ONT will go down in the event of a power failure
Hi, Pete. The white box on the wall before your modem for BT fibre is most likely an Openreach modem (ONT). This box acts as a terminal for the fibre optic cable coming into your house. It converts the light signals from the fibre into electrical signals that your BT modem (usually called a Smart Hub) can understand. This allows you to access BT's FTTP (Fibre To The Premises) network for broadband and phone services. There are a few different models of Openreach modem, but they all generally look like small white boxes mounted on the wall.
Just a couple of corrections. The box outside is the CSP (customer service point, not ONT) the ONT (Optical network termination) is the white box in the video with the 3 green lights (not modem) modem is something very different and is used on the copper network not fibre.
Ive seen installs with a box outside, why o.r seem to fit the customer service points, I think there called But fibrous dont Why are they used and is there Good, bad points like slower speed
Hello Pete, I’ve got my install on Monday, I’m guessing you have an ASUS RT-AX88U. I have a question, have you got this router plugged straight into the box BT have fitted to the wall obviously via an Ethernet cable into the wan port on the router, so you don’t have to use the modem supplied by in my case talktalk. I have the ASUS RT-AX88U. Thanks Dave
Hi Dave. Yes, I have an AX88U. I have that plugged into the BT modem directly. I don't use the BT router at all. That's still in its box :) Then you just need to change these settings in your router: ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-DueAvG-dCHU.html
Just a general question about full fibre etc before signing up, I’m currently enjoying 100 halo 3, are you still allowed to keep your old house phone sockets on full fibre, and how would this connect to the new boxes.
You might want to ask BT that one. Full fibre doesnt use the exiting copper twisted pair. If you need a landline BT provide a VoIP phone that plugs into their router .
Do you know where I can get the power cable. I’ve recently moved and the old owners have taken the plug, at the old premises we didn’t have full fibre so I didn’t have one with me.
Yes. When you had copper twisted pair your would plug home phone and router into the wall socket via a splitter. With fibre this box gives a direct RJ45 connection for your router. If you use the BT supplied router you then plug their home phone into that.
It depends on the installers. Mine took the copper out and put the fibre in. Sometimes they just leave it there but will just be redundant once the fibre is installed.
I wanted the same thing. I asked that question when I placed the order with BT and they said no problem. When the openreach guys came they were true to their word and put it where I wanted. I heard other people have had problems, so best check before ordering.
@@Builtbypete any installation you request, take photos, send to the team so they can share with the wholesale teams, with description so they can see in advance, and get a ticket to be made detailing the install requirements,
If you need Digital Voice as a replacement to the landline do you still need to use the Smart Hub? Can I use a third party router from Asus for more control.
@@Builtbypete Thanks for the reply. Is there anyway of making the Smart Hub modem mode and just plug in the digital voice. WiFi off on the smart hub and bridge over to other router , as in Asus. Best of both worlds. I live with my parents. They to be put nicely, silver surfers. I don't want to get a contract with a VoIP company. They like to keep the current number. Sorry for the long reply. Bosco
Im not sure if you can put the hub into modem mode. You can connect an ASUS router direct to the BT ONT via ethernet cable and get rid of the BT hub completely. I did a video on it which you can find in my channel. When you get a VoIP phone you can port your current number across. Thats what I did.
When I ordered mine they said they would place it where ever I wanted it, so you should be fine. Bear in mind they will drill through your wall to get into the house. So depending on where you want it relative to where they drill through you may see some cable pinned to the wall. You also need a power socket close by to power the ONT. I pre-drilled my all so that the cable entry was below the floor boards and then came above the boards at the point I wanted it. If you did it that way you would need to prepare everything and take any boards up as that doesn't come under their remit. The Openreach guys that did mine were great and seemed happy to accommodate my wishes.
they can do this, but you must let them know in advanced, right now bt wholesale assume fttp installs just need a new line run, keeping your existing connections, if you are in an area where ftth is being terminated, then you can request CUT and Pull installations which means they will remove the analog connection as part of the install, this is typically only done for pole installs but can be done for surbuban duct work as well, proving you have the land lords agreement,
I have a tenda mesh and a large(ish) 'getting in the way' home hub 2. I have read that the BT ONTs are also modems, but when I plug in the Tenda to the ethernet port on the ONT I get 'no internet' in the Tenda app and I can see no way to login in to my broadband. I guess this means this ONT doesn't have a modem built in!??
There a few variants of the access point. I assume they all have modems. Im not familiar with Tenda. Are you able to select the the WAN connection protocol - it needs to be PPPoE.
BT do not allow home customers to use their own router. The service only works if a BT router is used. Business customers can use own routers. BT refuse to give settings required for your own router. They make money from DNS redirection and advertising, plus sell all your details gathered from analysing your traffic. You can not put a BT router in modem mode like you can with Virginmedia either. You have to forward all traffic from the BT one to your own using 1 IP in DMZ mode with firewall off and DHCP off. Then let your own router do the work. You can't just plug your own router in and have it working. Anyone saying you can needs to show this on a video as everyone I asked had lied about it as they didn't know how.
BT dont care if you use your own router... They just say they cant help you with faults if you dont use their equipment... To use your router you just need to set it up as pppoe connection with some public login details @@OH2023-cj9if
@@Builtbypete Ah ok, I thought so, just wanted to make sure because I soon will be connected to FTTP with EE. They already did the outside box way before they fit the inside box.
Hi , excellent video. I'm not very good with computers, but would it be possible if you could do a full video on the smart hub on each of the tabs including the advanced settings. And also show how to import contacts into the Hub. If this is possible that would be much appreciated.
In the good old days when I tried to have broadband in my house (2012) and landlines, they told me I should use a fork to check connections...a fork!!!! Doesn't matter if you die electrocuted...just use a fork!😮😮
Can this be upgraded to the 10Gbps ONT my line supports 1.9Gbps but the ONT wont allow it. I read somewhere that at the switch room the service provider is looking for the serial code on the ONT to allow internet access
Depends on the capability of the ONT. The fibre is capable, so it might be the BT can enable the speed via a soft configuration of the ONT. You'd need to ask. I just switched to Community Fibre 1gbps. They say they can upgrade to 3gbps via a soft update if needed.
