Data Recovery On A Dead Hard Drive With Failed Heads 

Feel free to ask questions or share your data loss nightmare in the comments below. If you have a hard drive with a physical failure, we can help. Visit our website at acsdata.com for more information about our services.

Logical, informative and easy to watch, thanks ACS Data Recovery.

How much did you charge for this data recovery?

More videos please :)

Is there any tool available in the market with the help of which we can withdraw hard disk head and also platter

Could you tell me the best way to recover videos from a formatted sd card?

What is the best external drive when it comes to data recovery?

Just out of interest, how would you recover data from one of those new helium filled hard drives that are welded shut?

UGH...i wish I would've sent my dropped seagate drive to you first than an other place. for one, your english is fantastic and 2ndly you're more detailed when showing customer what was wrong.

Thank you very much ,a question: is there any other solution to recover a Toshiba 500 GB that has fallen down from my desk, not passing by Dos system,a software,phone call,or somethng else...

Don't take me wrong... i'm just curious i don't want be polemic.. If for this drive the target was to replace the head sliders why did you disassembled also the pcb board of the donor? I mean it was necessary for the recovery of this drive or just for other purposes like resell or increase the inventory for other future recoveries? And why did you used 2 piece of plastic to separate the magnetic head sliders instead of using head combs? Because it's more cost effective solution since head combs are expensive and hard to find? or i miss something else? Last question: after swapping the arm actuator theoretically the drive shouldn't work as before? i mean if i swap the arm actuator with a donor and simply plug the drive in the computer i wouldn't see the drive on my desktop and wouldn't be the file readable wihtout mandatorily using deepspar/pc3000 or other softwares tools to extrapolate data? I mean what would happen if after a swap i try to plug the drive directly in the computer? i won't see any data or i will see some part good and some corrupted? i mean what would be the best or worst scenario? thanks for the time and eventually for a reply :)

How do we know how much we should b charged for recovery svcs

A bit late for the video but awesome job! :D

Are you guys still making videos? I think your videos are cool, and I think you guys should make more

Nice

How do you know what the problem is with the hard drives you get? Like if its not the controller board that is telling the heads to read incorrectly or not function like they should? I am just curious.

Hello. As someone, who understand inner architecture of hard drive, and stuff around platters/heads, why do you think, multi-platter drives are usually faster, than single platter? Example... 500GB drive with 1 platter, with density 500GB/platter, is slower, than 2 platter 500 GB drive, with 2x 250GB/platter. I saw differance in access time from 15 ms to 19 ms (for 1 platter drive). But sequential write/read are actually faster for 1 platter drive, but it's because of platter density. (the more dense platter, the more data can be read for 1 rotation, so it's obviously faster because of platter density) But... when you have same platter density, so for example 500GB 1 platter, and 1TB 2 platter, even sequential write/read is faster, for 2 platter. How it is possible, when head can read only one platter at a time? Why is 2-platter drive faster in seq. read/write, when it can read/write only one platter at a time? Can you explain please with hardware knowledge, which you have about hard drives inner mechanics? Noone was able to explain this to me yet.

What caused this drive to be brought it did the customer drop the laptop or run it over?

just want to tell stories of what happened to me. i got terrible nightmare today... my toshiba 2.5" HDD 700gb just got "head failure" and there's no way to rescue it except i spend about $1000 to restore the data (to another drive). i'm not talking about porn or any content i store on it (and im sure no one even will think about it either lol), i have tons of sensitive data. i store all my account password (in an excel), personal video and photos i backup from my phone, all saved data from photoshop, sony vegas, Paid program, paid movies, paid tv series (i wonder if i can get those without rebuying them), several important video tutorials and very helpful website i save in an html file, paid content i have bought around web.... pretty much everything i gather in past 10 years. i know it's head failure because when i opened it myself (after i call and learn from expert of course) the head moving back and forth cause clicking and beeping (keeps going and never end). the platter seems spinning normal, the head didn't even stuck or bump, or whatever. and this expert didnt even know what really happened until he see it. so i came to his office and yes it's a head failure. probably broken circuit board. and because its broken the head can no longer read data even the HDD world fine. he offer me about $300 for the services to see if he can fix the HDD itself. he said the probability is 40% because maybe the broken head cause another damage to the platter without knowing it. he offers me another option to replace the board with the new parts cost $500 (price for HDD under 1TB), probability 80% if the platter is not damaged. some data may already corrupted during my self-fix attempt. and another option is he offer me $700 for restore all latest active data (he said even if the actual data already corrupted he can restore it), and a piece of HDD or SSD cost $140 to back them up. guess i a broke guy who can just gave up on all my data. i keep it in case i have enough money to restore them. goodbye to my files =(

I’m more than interested. I believe it is a 3tb hard drive that failed me

The Toshiba Death Star Drive

I have a question about inspecting the heads and cleaning the disk surface before proceeding, so if you have removed the heads, then why not first inspect them for discoloration from impact with the rotating platters. Second, after you determine which heads are at fault then why have you not attempted to clean the surface on the impacted surface. Using nitrogen gas to blow off any dislodged particles will not contaminate or damage the surface any further plus protecting the new heads you have installed. Time wise, this is a small investment, as you are limiting any future damage caused by contaminated head impacts that can be caused by the aerodynamics distortions of the flying heads from the loosened particles. bwireman

I have two drives that I need to recover .Dat files as well. One is Mac and the other one is PC @ACS Data Recovery

Have you ever got a drive that was so old you didn't have spare parts? Like a 20 year old drive someone found in their attic or something?