You handled it just right. On a side note, I was an HVAC/PLUMBING/GAS inspector in VA. I had to inspect a gas fired crematorium furnace. At the time, code called for witnessing it in operation. That’s my creepy story.
Ted, not tying yourself to that situation shows skill and experience. We all have the calls where a fly by night hack installed equipment and now we’re asked to repair it, wisdom says “let’s start with a clean slate”... I installed a roll in fridge in a funeral home once, that’s my only experience with caskets on the job site, I’m kinda thinking that was a bad omen... good video, thanks!
Hell yeah, that was a good one. That casket goes back to your old series of videos that you used to do about seeing a little bit of everything. That is a 1st. 😲
Yep..... I was a Goodman dealer for over 15 years, (licensed 30), the installer made a mess of that install and if the client knew better, he'd hold the installer responsible and get a new furnace or at least replace the heat exchanger and correct the duct size and install a properly sized furnace for home....yet another example of half assed workmanship!!!! Goodman would not honour the warranty due to improper installation, so do it right or you're going to end up paying in the end!
@@brightonshores Except that the installer should have 'done it right'. Most homeowners rely on the installer to install these things correctly, they do not have the experience to do it themselves. Personally I say we need strong fraud laws and for something like this, a knowingly improper installation of a furnace or HVAC system in general, to be classified as criminal fraud.
@@christopherkidwell9817 You need to have installer pull a permit , Then have it inspected , Then pay . If they don't get permit run . In New Jersey the gas co. will also inspect .
Stranger then the casket, is the fact that it was tied shut with wire, so if someone was inside it, they couldn't get out. I wouldn't re-enter that crawl unless the casket was removed....totally creepy situation. Those are the kinds of situations where the police always say "well a number of people saw it but no one called us."
Mr Ted like they say on the Post Cards! Wish you were HERE! I had to delay my HVAC replacement for several months and I always enjoy watching your wisdom and skills at work. Happy Holidays from Louisville. Oh, that was bizarre seeing a casket in the crawl space.
You did exactly what I would have done. I second your opinion. The only way to fix that is with proper ductwork! This is an excellent example to homeowners as to what they are likely to get when they go with the "low bid".
Yessir, ever get on of these where you quote it for such a ridiculously high price that you think "no way they will bite" and then they do.... it's never really worth the extra cash. :)
Ted I agree that sometimes it is better just to walk away from some jobs you can suggest and give estimates but as far as the old equipment it’s better not to touch it and explain your reasons keep up the good work
I’m actually an electrician but I enjoy other trades especially enjoy others knowledge and craftsmanship I pride myself on my knowledge and craftsmanship and quality of my work it’s good to see others do it too
I agree, the blower door off could cause problems, but you covered that, with the door on, with the blower off, the burners seemed normal. With the blower on, you had the roll-out. Likely heat exchanger related. Nice job, love the show, and your assessment on Camera. The coffin, I'm thinking a Halloween prop. Best not to look inside. It's unlikely to be used for nefarious purposes.
Properly handled. I remember a 2 year old furnace where return and supply venting both improperly sized, 636 venting also not the right size (2” on a 120k btu unit with over 50 feet of venting...should have been 3 inch), and compromised heat exchanger. i told the customer the installation was improperly done and that fixing it would mean correcting they other issues on top of the heat exchanger. Customer did not want anything other than the heat exchanger fixed, i explained that i couldn’t sign off on on just the heat exchanger because of code violations. The company who installed it ended up going back replacing the unit and doing it right this time at NO COST for new furnace and labour, and had warranty extended (all 3 at the company’s expense) Don’t ever be sorry for not giving a customer heat, at the end of the day it’s your license on the line. It’s one thing if a customer doesn’t like to hear the quote and they not call you to fix it, it’s another to fix it with the knowledge that you’re assuring the job is gonna be a band-aid solution and be assured that the client will bad mouth the company when it fails again. ALWAYS assume each job you do is going to be under scrutiny by an inspector working alongside the same governing body who issued your license.
Also as a add on, the rep for company who sells the furnace in our region looked into it because under normal conditions a heat exchanger shouldn’t be bad after 2 years and also because the client had mentioned to them that more than 2 companies said other repairs needed to be done. When they did their own assessment and found out the installers didn’t properly do it, the warranty was nul and void and to cap it off the installation company had to send someone to each furnace that was installed by that particular crew for the past 3 years and test, inspect and document along with photos of the installs. When reps no longer trust a company they can pull licensing or flat out refuse you getting parts. i’ve seen it happen.
Great video . Your channel name reminds me of something another guy said about DIYs.. he loves them, they pay better 😂🤷🏻♂️ Anyway like your videos and thanks for sharing
Yea Goodman have a 10 year warranty and 20 year heat chamber (if registered) but as you mentioned the duct work needs to be redone and installed properly. Surprised the condenser hasn't died yet from that. Plus i would of just walked off cause would not want to be tied to that either.
@@stephenzangardi1347 dude Goodman's are straight turds stop it. Just because you have one doesn't make it good they are junk lol the cabinets are made of the cheapest metal
Chances are if you would pull the blower and look up at the secondary heat exchanger or it probably have rust on it which will leave pinholes. Are used to see those all the time when I worked in Colorado.
Nice video - I usually like to put the combustion analyzer in the duct so there is a record of a bad heat exchanger - then in a case like you had I compute the bid by multiplying my social security number by my address ... I did refuse to work on an ac system once that was a commercial piece of rent property - the electrical in the building was just way too dangerous - the owner asked for a bid on a rewire so i shot him an completely out of site bid - he said - oh that's not too bad- that night the building mysteriously burnt to the ground _ i think it was spontaneous combustion of the insurance policy...
Was probably a funeral home at some point. I was really tempted to pop that casket open lol. But I agree with Ted, I would not want to get involved in any repairs on that type of junky install work etc. time is far more valuable than trying to replace a warranty heat exchanger. But it’s a first I’ve seen of such a young heat exchanger gone so quick.
Yeah walking away from that is the best thing to do. That’s one of those that will be call backs after call back because the homeowner will never move forward with what needs to be done. It will turn into a Frankenstein job, constantly piecing it. See these types of jobs every now and then. It’s crazy what you’ll find deep back in a crawl space lol that supply plenum is nuts 😂🤦🏻♂️
Hi Sir. First off love your videos. My question for you is IF you were going to just replace the furnace in that house what BTU size do you think would be right for that house? I'm looking at needing a new furnace soon and my house is roughly 1850 sf. One guy who came and looked at mine said he thought 60000 would be fine. The house currently has an 80000 btu which was here when I moved in. I live in North Carolina and winters are usually pretty mild. Thanks for your time...
Had a customer who didn't understand why I wanted to upgrade his trunk line and return to a larger size when it was being replaced for water damage. I had to explain to him that his ductwork was sized for his house before they added three rooms and put in a larger unit. It helped him understand why his 5 ton unit was freezing up in the Summer and had already needed heat exchangers.
I dont blame you for not quoting him for a new heat exchanger. You Might fix the rollout yes, but the way that thing is set up its only a matter of time before you burn up another one and start having rollout again. Good Call
Ran into the exact same problem several times here up north in ny cracks will be in the secondary heat exchanger due to restrictions on supply and incorrect installation of a horizontal furnace you could see the condensation from the secondary in the bottom of the burner cabinet
Dad always said if there's a job you don't really want to take...bid it rediculously high...if you do get it you'll get paid well and if you don't that good too.
With the way those roll out switches are positioned I wonder if is up flow only furnace. It seems if it was meant to be install horizontal it should have switches on the sides of the burner box so that the slightest roll out would trip them.
Such a poor installation☹️ Even with a new furnace, bringing the ductwork up to the manufacturer’s requirements would be costly. At the end of the day, this homeowner is just going to have to bite the bullet! He got a shoddy job to begin with, and probably at a high end price. Now he’s going to pay the price for not having a reputable contractor to begin with❗️ I was really afraid you were going to open that coffin and then pull a roadrunner stunt, getting the hell out of there💀 Always enjoy your videos👍
Hey you guys out there not a HVAC Tech but just someone that has had experience with something like that. Once was much younger my parents had an issue with the furnace. It's so long ago I don't remember what Brandon crying or whatever. But it had shut down because of a bad heat exchanger. I guess for the same reason? It turns out those heat exchangers were bad from the get-go. Because of faulty materials. And everyone last one what was recalled of those particular run or whatever. Not the ferns itself but just to heat exchangers. The ritual person that came to work at didn't even know that that had happened. The second one didn't know about the recall and he says yeah your first had recalled the heat exchanger that's what the problem is. They said there was actually literally holes in heat exchanger big time. On the exhaust it was putting out a hundred times more Co then it should have. I'm glad they shut themselves down we could have been dead.
Major roll out on that one ! I had a Goodman furnace that had little airplane wings on each side of each burner. A little bit of flames were coming out of the airplane wings and after I inspected it with a mirror it actually had holes in the airplane wings. I had to replace the rollout switch because the last guy put the wrong one in. Haven’t had a problem since 🤷🏻♂️. Since I was hesitant I put two carbon monoxide detectors in the house and ran the furnace only to have 0 ppm on a test so then I felt confident enough that it wasn’t a problem. Anyone out there have any comments ???
You were very wise not to get tied into that one. I doubt any warranty would cover a poor install. Just curious if you checked the Carbon Monoxide levels in the flue gases? And I didn't see where it was getting its fresh air from. Either way I'm also glad to hear you disabled the furnace for safety.
Plugged heat exchanger. Or cracked. But the way all the burners were rolling out it's got to be a plugged secondary or cracked heat exchanger. Airflow issues obviously from that plenum and ducting.
Wouldn’t the removal of the cover that allows you to see the burners subject the flame to the blower vacuum? In other words, would replacing the cover stop or reduce the draft causing the rollout? In any event, I believe you made the correct and safest call not to fool around with the total hack job.
A series of decomissioned furnaces in the crawl space? No. A series of decomissioned water heaters in the crawl space? No. A series of decomissioned well pressure tanks in the crawl space? No. Abandoned fuel oil tank? Nope. Well what then? A burial casket, Dracula style! Huh, somebody sure is prepared. Either that or the occupants of the house are; a large drink cup, a box of fries, and a meatball.
They carry a ten year warranty parts limited lifetime warranty heat exchanger and a 10 yr replacement warranty if heat exchanger goes out but that’s if it’s registered online and for the units now not sure if they had that when that unit came out. You could probably get the replacement still under warranty because usually they don’t look into it to far but I wouldn’t do it because of the restricted airflow with the small ductwork and I would have done the same thing you would have recommend redoing the duct work and put a new unit in with proper sizing
Either a nice big crack possibly multiplies, or maybe a plugged secondary, piss poor installs are what keep the good guys workin nice call on not tying yourself to that one. It all needs redone
Do you work on anything but crawl spaces where the furnaces are? Every video I've seen the fan coil or the heater is in the crawl space or up in attic it's never in a utility room... easily accessible Lol
Great video. Would be nice to know how much CO was being admitted from the vents (sales pitch 101). BTW, there was a model and serial # on the coil case which indicated 2016.
