My Atomos Ninja V+ Broke (And It Shouldn't Have)

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Repairing an Atomos Ninja V+ that has broken standoffs for screws due to weak plastic being used to hold it together.
UPDATE: Please read pinned comment!
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UPDATE: Atomos has informed me that they had a bad batch of Ninja V+s with this issue, but it has since been addressed. If anyone has units with this problem, please contact Atomos customer service for repair/replacement. They said not to try to glue it as it voids the warranty, but instead just fill out a ticket here: atomos.zendesk.com/hc/en-us/r...
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Table of Contents:
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0:00 - The Setup
1:17 - The Problem
5:00 - Repair Attempt
9:36 - Results & Final Thoughts
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#atomos #ninja #teardown

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10 июл 2024

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@AtomosChannel Год назад

Ninja V+ Broken Standoffs This problem applies to a batch of Ninja V+ (not Ninja V) units manufactured in November and December 2021. A different type of glue - not to specification - was used to attach a metal screw nut. This glue was susceptible to becoming soft. We did not see the problem initially because it took a little time for the fault to become apparent. The problem was identified at the end of December 2021 and we managed to withdraw approximately 80% of the units from our sales channel. From January until today, we have had approximately 200 support tickets that have mentioned this problem, so it does not appear to have affected every unit. We have exchanged all of these units. Since the beginning of 2021 we have produced many more Ninjas, in different batches, and there has been no sign of the problem re-occurring. That said, our official position continues to be that we will swap out any Ninja V+ that exhibits this issue. We have manufactured over 250,000 Ninja units since its introduction four years ago, and we are committed to producing a high quality, high value product that delivers the best possible customer experience. It should be noted that we also offer people who register their product the opportunity to extend the warranty to 3 years from date of purchase, at no extra cost. If anyone thinks their Ninja V+ might have this issue, please go to this special web page (atomos.biz/NinjaVplus) to submit your serial number. This will inform you whether your Ninja V+ is at risk or not. If it is, you will be directed to raise a support ticket and we will respond as quickly as possible. Whilst we do our best to cover comments on social media, raising a support ticket means that we are better placed to log and track these issues. Thanks for your continued support and understanding. The Atomos Team

@TheBonsaiZone Год назад

But it wasn't the threaded insert becoming unglued, it was the plastic mounting structure that broke away, this still points to a design flaw, not a manufacturing quality issue?

@ShadowStudioProductions Год назад

make the whole thing with aluminum

@Jakenbake98 Год назад

lies. my ninja v does the same thing

@anhatur Год назад

There may be two issues going on at once here. One part being weak attachments, another being weak glue. People seem to have attached quite some loads on this unit, something Atomos may not have foreseen. So while I can understand the plastic case from a cost perspective, perhaps thicker or even cone shaped attachment points could be an idea? The extra plastic shouldn't be all that expensive

@MADagain Год назад

Has nothing to do with glue used... it has to do with the design of the hold down posts, the manurfactoring process to secure the unit is garbage and needs to be improved. They're terrible by design, just own it and redesign the posts. Consoles have no issues with this, even car head units or hazard lights are screwed into reinforced plastic moulded posts

@geraldundone Год назад

UPDATE: Atomos has informed me that they had a bad batch of Ninja V+s with this issue, but it has since been addressed. If anyone has units with this problem, please contact Atomos customer service for repair/replacement. They said not to try to glue it as it voids the warranty, but instead just fill out a ticket here: atomos.zendesk.com/hc/en-us/requests/new

@getmarked Год назад

that was quick

@SeezSantos Год назад

If you're out of warranty, then good luck to you all because they will not help you even if you're willing to buy replacement parts. They will not sell them to you! 😢

@denizahmet2299 Год назад

Be good if they could share the batch serials that are impacted.

@brandonklemets2958 Год назад

the "bad batch" was from launch date to roughly 30 minutes ago if my marketing degree tells me anything

@dygonproductions7062 Год назад

By bad batch do they mean that all of the ones they made are bad because my first ninja v had it break off too. Because these imagineers didn’t bother to secure the area where you put the battery on. The whole centre of the back plate isn’t even secured with screws.

@OroNZ Год назад

For future reference: The 'broken bits' are called 'mounting bosses' (almost any protruding part can be called a 'boss' - it's where we get the term 'emboss'). The metal inner threaded female screwthreads inside the mounting bosses are called 'threaded inserts'. They're commonly heat-staked (hydraulically pressed in) just after the injection moulding stage when the plastic's still soft.

@kaimelis Год назад

your comment protrudes, boss

@DJLsbVapes Год назад

They have many other flaws they don't acknowledge or fix, like for example, when you install the H265 recording license onto a Ninja V, Ninja V+, or even in their shogun connect, it drains the internal clock little battery at an extremely fast rate, I've been taking mine apart every month or so just to replace that battery and have the device save the clock and other related settings, so annoying, and they keep ignoring it is an issue. You should test that too, maybe they will listen to you.

@capturelightmedia Год назад

Thanks Gerald! I just checked mine, and sure enough, it's happening. I purchased mine in the first few weeks it was out. I've used it a lot. Just never pulled on the back. Looks like the only screw that is still holding is the one in the middle. I just opened a support ticket as per your link in the pinned comments. I appreciate it, man. Also, kudos to Atomos for owning up to this so fast. Hopefully they replace my unit and don't leave me waiting a bunch of time. Kinda need it. Which is a testament to how good it is.

@MRDJLINTON Год назад

This is the kind of video which makes this channel the best of its kind, I mean, Who hasn't tried to superglue something back together that in all honesty 'shouldn't have been able to break that easily' in the first place but, you surprised yourself because you've actually made it stronger by doing so. Nice one Big Daddy G. More of the same please (as and when you break something that is).

@Cornerstone_Creative Год назад

Gerald I really hope you see this because I wish you would shine a light into this: There’s something going on with the Ninja V+ in general beyond this. I have had 4 of them, and so far, all have been broken in some way, shape, or form upon arrival. One wouldn’t record above 4K 30fps no matter the cable or camera (I have a Ninja V to compare it to), the replacement has a loose SSD connector and suffers from several burn in, the next replacement was DOA, and the fourth is still in transit. Ultimately, given what I have heard and now read in these comments, I believe there’s a more widespread issue here. Not only this, but the way Atomos handles metadata and LOG is incorrect. If using Clog3, which is full to full range, since Atomos doesn’t write the range in the metadata, many NLE with just assume one or other and typically in resolve, it goes to legalized. There’s also a color shift with their log footage that makes any Log to 709 luts not work correctly. Not only this, but the shift is not consistent. I have an R5, R5C, Ninja V, and Ninja V+. If I record internally on the R5C, it will not match the external recording on the same camera. The R5 with an external recorder will also not match the R5C internal nor external. This is with all the same settings, lens , controlled lighting. This is something I have seen nobody talk about, but I have documented and already tried speaking with them about it. Both Canon and Atomos just blame each other and nothing is done for months now.

@DrRussell 5 месяцев назад

Appreciate you highlighting this; was going to invest in their system, fully dissuaded now. Rather pay more for the BM va, yes it’s surplus to requirement but has a much better reputation

@ckhicks Год назад

I really like the format of this, it’s fun to just watch you discover things as you go. Curious: How was the edit time compared with a normal-ish Gerald video? It’s fun to have these drop from time to time, IMO.

@Joshua_S Год назад

@Atomos As a technical product designer I can tell you right away how to fix that. Add clips wich clip the backpannel to the body. Add structual fins around the round plastic intakes for the screw mounts. They should connect along the whole side of the round extrusions to the underlying body.

@dertgild Год назад

What degree do you have?

@charleshoughton Год назад

Product Designers have a Bachelor or Masters of Industrial Design. This injection-molding knowledge is also common to full-on Mechanical Engineers.

@rogalaphotography Год назад

Good for you posting this video so everyone now knows about the issue. Plus not Atomos knows and has addressed the issue! Thank You

@kilianfunke8974 Год назад

Thanks for this actually, its a good heads up of how to treat this monitors in the future, and prevent braking those screws. If one goes v mount... potentially mount the battery side and not the monitor side...

@TheRMMFilms Год назад

the level of patients this man has is astounding

@LennertK Год назад

The battery plate that came with my Amaran 60D has the exact same problem. 2 of the standoffs have broken off just due to the weight of the np-f batteries. However, that is a low-budget light that is clearly not built to be super durable so you don't expect the highest quality materials and design choices, whereas in your case you should be able to expect more durability from the Ninja series

@wkmpellucid Год назад

Wow. I will be more careful attaching or removing the battery from my Ninja V. I've had it for a few years and have no issues yet. Thanks, Gerald - very useful post.

@justinuriahphoto Год назад

I just bought a couple of these through B&H. Definitely sending them back today once I get the shipping label printed.

@geraldundone Год назад

According to Atomos they have addressed this issue in newer versions of this recorder. So you're probably safe. Check the pinned comment.

@justinuriahphoto Год назад

@@geraldundone is there a link to the official statement providing the serial numbers of the "bad batch?" I'm not willing to chance it based on a "newer version" being floated as an official response. When did the newer versions come out? The link you gave takes us to a contact us page.

@AtomosChannel Год назад

Hi Justin Uriah, Please accept our sincere apologies for the inconvience. Please note that we only have a relatively smaller number of issues like this, and we are committed to standing behind our product and providing the best solution to our customers and since we are always here for our customers in case of any problems, you need not worry about your devices. Thank you once again. ATOMOS.

@AtomosChannel Год назад

@@justinuriahphoto Hi Justin, there will be website available later today to check a NinjaV+ serialnumber affected or not. This link will be pinned on top of all the comments here. Please check out.

@EugenBrinzoiu Год назад

Thank you Gerald ….I don’t have an Atomos product but we all need voices like yours because nowadays there’s nobody criticizing anything.❤

@john2000l Год назад

I have a Ninja Atomos V+ and I have been lucky to not run into this issue.....but now that I am aware of what can happen, I can watch things more closely. Thanks for the heads up Gerald.

@coryndiego Год назад

Same issue with my Ninja V + . Thankfully, Atomos agreed to repair but I’ve needed to use it for a couple gigs and not yet been able to get it back. Sending back tomorrow! Thanks for sharing, Gerald!

@AtomosChannel Год назад

Hello Coryndiego, Please accept our sincere apologies. Please note that we only have a relatively smaller number of issues like this, and we are committed to standing behind our product and providing the best solution to our customers and we are delighted that you have contacted our customer service team. Thanks for your valuable comment and feedback. ATOMOS.

@DarinSimmons Год назад

FYI, Loctite has a variety of adhesives that are designed to seal but can be broken if necessary e.g. when you secure a screw that might shake (or two plastic bodies). When you hear that click when first unscrewing something, that's Loctite or similar product. Also, love the detail shot, the music, the casual Gerald sharing vibe. See you in the next one.

@MaxKissler Год назад

Happened to me aswell. I have a Ninja V+ with SDI module and it broke while I was on a job. GG Atomos. No better way to instill confidence and look professional than having to ducttape your recorder in front of your client...

@MichaelsHiFiAdventures Год назад

Thanks Gerald. Just ordered one for the camera we use to record the videos on our channel. I'll be on the look out for this and will be sure to shame them on my channel with a public video if mine fails!

@Aspro Год назад

Tip number 2, use 100% adhesive silicon to glue cover on, then you will be able to take it apart by using a razor blade to split it apart.

@f0t0b0y Год назад

Thanks for the heads up. I’ll be sticking to my lightweight dummy d-tap.

@tonylorentzen Год назад

Thanks for bringing this up, Gerald. I've seen several people on Twitter mentioning this problem with no response from Atomos. Hope they react to this.

@AtomosChannel Год назад

Hello Tony lorentzen, Please accept our sincere apologies. Please note that we only have a relatively smaller number of issues like this, and we are committed to standing behind our product and providing the best solution to our customers. Thank you for your valuable feedback! ATOMOS.

@nowuknowthis1903 Год назад

I think the best solution would be epoxy made for plastic. The studs mounted perpendicular to a flat plane should be designed with a fillet. It’s a slope coming off the stud that flanges out forming a virtual triangle which is a structural element. When you epoxy a little puddle that runs down the side of the stud and up the stud if should become a much stronger support. By waiting and testing the epoxy as it starts to set up it will be like a gel dip the stud and place. Better to get atmos to fix, but if they blow you off…

@DA_Fuller Год назад

Thanks for the information Gerald. I for one will handle my Ninja V with a little more care going forward. 😊

@SeezSantos Год назад

Thank you for taking this apart !

@MarkBennettCameraCrisis Год назад

Atomos are good people - I’m sure they’ll watch this and make an adjustment - thanks for the warning!!

@geraldundone Год назад

They already reached out since posting the video. And apparently it's already fixed in newer versions. I've pinned a comment.

@xWood4000 Год назад

Uhhm no, allegedly they are a frat party company and has committed fraud

@MarkBennettCameraCrisis Год назад

@@geraldundone good people!!

@phillipskulte7409 Год назад

I actually disagree with this. They repeatedly don’t take responsibility for poor factory calibration and how the monitors handle LUTs for Sony Slog3.

@definingslawek4731 Год назад

They’re so good they market 8bit monitors as 10bit

@GoDuffdaddy Год назад

Thanks for documenting this!

@rickymcc8624 Год назад

Hi Gerald, I always found superglue a bit 'hit and miss'. For strength then a small dab of 2-part epoxy (aka Araldite) generally works for me, but you need some kind of jig/support (gaffa tape, sellotape, third hand, crocodile clip etc) to hold for the first hour whilst it dries in position. It also helps to 'scuff up' the surrounding surfaces first with a craft knife or Dremel tool so epoxy can grip the underlaying smooth plastic sub base. Other options are plastic weld solution (same problem it needs support whilst it sets) or hot-melt glue (often used on electronic circuit boards) and quite strong provided you have abraded the surface pre application for it to grip into. If you can't abrade the base surface then small drill holes into which to form quasi hot-melt glue rivets can help anchor the glue to the base OK. Hope this helps. I often find that a DIY hack with hot-melt or epoxy works wonders in many a repair situation. A newer solution is ultra violet set glue (developed from dental industry). As with anything, a bit of prior practice on scrap material before doing the job for real can be beneficial.

@CarlBergsdorf Год назад

0:30 "but I do want to tell you about todays sponsor; Storyblock" is what I thought you where about to say 😁😁

@JohnVanDeVoort Год назад

Nice! It was cool to see the inside of the NV+

@socc3r7k1ng Год назад

What I would do is reach out to Smallrig and have them either make supports for their existing cage or make a new cage that has detachable supports that fit standard or units with modules on it so you can swap them out. Would help make it stronger. Also I’d always use epoxy not super glue.

@dcloud Год назад

Yeah they already have a cage for this. Perhaps they can add a bit more attachment or make their own dummy npf vmount thats screwed on the cage

@socc3r7k1ng Год назад

@@dcloud Yeah they have one but it's more of a metal bumper while the Shogun cage I have actually has a back brace that actually increases durability.

@brianesquinas Год назад

I would recommend the B7000 glue/sealant for the plastic cover to the case thanks for this video though, i didnt know Atomos Ninja had a bad build

@SidsDrakon Год назад

😬😬 Love the break down of how to fix it. Love the video 😁😁

@HoustonBrownPhotography Год назад

Just bought one so I guess I better be gentle with it. Thanks for the heads up.

@Kevin-gn8cz Год назад

It’s not just you. Crazy glue is one use maybe two if you’re second job is in the same day. Always seems to dry out after opening. They are not the only ones to cheap out on stand offs mounts. Entertaining video. Keep up the good work.

@BartBourg Год назад

Good vid. Glad to see this. I’m going to end up buying this very monitor. Now I know what to lookout for. ✌️

@geraldundone Год назад

According to Atomos they have addressed this issue in newer versions of this recorder. So you're probably safe to purchase. Check the pinned comment.

@GeorgeSapkin Год назад

The brass things are called threaded inserts. Just an FYI.

@PeaLoop Год назад

I’ll be extra careful with my Ninja from now on! Useful video, thanks.

@Alex_Ochoa Год назад

Thank you so much for making this video, thats exactly what happened to mine , now that i think of it those post were probably already weak and with the weight it broke and the side popped open. When i tried closing it back im guessing the broken post didnt let it close evenly with the pins and bent the hell out of them and yeah basically bricked my ninja =| im really hoping to get it fixed i ended up buying a shinobi but my ninja V was really nice .

@benjaminpitts7254 Год назад

I still use the now-discontinued, Odyssey 7Q+ and I've never had issues with stability or need for repair. Kind of wish Atomos would make something as solid.

@urba.cinematics Год назад

I had this exact same issue. I did not even own the unit for a full month. A major design flaw on Atomos part. Was a hell getting it replaced too, but that was more due to the local shops unwillingnes to believe i didn't break it myself, than on Atomos part. Don't put heavy batteries on the back, because it will break on you... As an alternative you can power the unit through a dc adapter cable powered by a external battery mounted somewhere else than on the Ninja V+. It's become less portable that way, but better than a broken unit you won't use at all.

@ScottJWaldron Год назад

Ahh, that's too bad. They definitely need a more robust case. My original Ninja V so far has been fine, but I don't mess with the battery area often. Mostly do AC power.

@rdm5546 Год назад

Refreshing to see you super glue skills are like mine. I would have glued the Ninja V+ to my fingers before I was done

@brycefunk Год назад

Incredible! Super helpful for us consumers and, apparently, for Atomos as well!

@diegoleance Год назад

I had the exact same issue with my Ninja V. I really liked the Atomos experience but after getting my Ninja V broken and seeing the internal structure and why it broke, I find it absolutely ridiculous to pay this amount of money. I'm no engineer but they should really come with another design or something easy to fix. Some friends told me that they got into the Blackmagic Design Assist exactly because of this and found that the experience is much better. I won't buy another atomos ninja V till they fix the design.

@meetmikee Год назад

How did it break? We're you using a tall battery?

@diegoleance Год назад

@@meetmikee I was using a standard NPF battery, my guess is, when you walk with your camera and the monitor with a battery, if there's a tilt on the monitor it will create a stress with the movement. So this can be resolved by using a cage on the atomos but it's more weight...and when it breaks a little bit, it's done, it will keep disconnecting the battery everytime 😅 my feelworld is doing a much better work atm 😅

@curtc6563 Год назад

top down shooting is really a headache for me. It is either inflexible, or wiggling/trembling, or hard to get very level corrected angle. Hope you could share your thoughts!

@castielvargastv7931 Год назад

Its very great you did this video. It will help many people in one or another way

@torbenmayer Год назад

Don't have the time to watch the video now, but I'd like to say that the customer support from Atomos is amazing (as it seems to be in this case, see the pinned comment). My NinjaV broke at the light grey plate where the SSD is connected. Usually broken stuff is of course not covered by the warranty, but they said themselves, that this type of failure shouldn't happen, so they repaired it for free within about 3 days with their service partner here in Germany (including shipping both ways).

@adepew Год назад

I'm curios, was it within the warranty period?

@torbenmayer Год назад

@@adepewgood question. I’m relatively sure it still had warranty, I don’t have the exact date of purchase at hand. However they said themselves, that „Since the broken-off part is in a rather unusual spot, I don't think this could have happened during everyday use. Normally, physical damages aren't covered by warranty, but in this case, we'll make an exception as this looks like it could have been caused by material failure.“. So I would say that they maybe would’ve covered it out of warranty as well, or at least for a reduced price or something like that.

@bradleytillotson3626 Год назад

One of my favorite Undone videos! This was very entertaining and your fight with the super glue was epic! 😂😂😂. All I CouId foresee was you reading a magazine like Chevy Chase in Christmas Vacation with his fingers sticking to everything.

@OllyJelleyWildlife Год назад

I've had mine since launch and its been unflinching in some crazy conditions. I use it for gimbal work for Nat Geo/BBC etc for wildife work, so ain't being gentle! -35°c filming on ice floes, to 35°c plus in 100% humidity 😳.

@sloop24 Год назад

always good to see you in a video lol hope you have a good weekend

@aidanleenstra1605 Год назад

Consistently, my favourite videos of yours seem to be the less scripted/structured ones. I'll probably never own a Ninja, but I couldn't stop watching this.

@PTSOPHOTO Год назад

I have the same exact issue on my ninja V. Battery keeps disconnecting due to that design flaw. The least they could’ve done with the V+ is separate the battery connector from the backing plate and maybe have a wired connection. That way if it by chance happens again, you’re not risking the monitor shutting off as you’re shooting important content

@jennifercall9014 Год назад

I want to take a moment and say Happy Holidays and thank you for videos, shared knowledge and entertainment. I wish you and yours happiness and continued success. ~Jennifer Call

@AnthonyGugliotta Год назад

Yikes. I'll probably wait to upgrade to a Ninja V+ until they fix this. Thanks for sharing.

@geraldundone Год назад

Apparently it's fixed in newer versions already. They just told me via email after posting this video. I've pinned a comment.

@aov_james Год назад

I was worried if superglue catches fire from ninja's heat, but luckily it will fire up above 187 degrees celsius. Another factor would be a "spark" could catch a fire. Hope all goes well with your repair.

@chunmanf Год назад

Thanks for the video Gerald! This would really bother me too

@kylehamilton4826 Год назад

I totally have this issue with my NINJA V the oG recorder.. I thought it was bc of a third body battery I was using.. but now it makes a little more sense. .

@berberger4814 7 месяцев назад

Make the back part in a way that you can slide it into two slots at the top and bottom, now you have a lot of area that supports the force when you tilt the screen with the battery on the backside You can still put in some srews to secure the sliding, but they not longer have to take the tensile force at all

@slarti42uk Год назад

Having just bought one for the first time, it’s really helpful to know what to do to avoid stressing it. Do you have any idea if the Smallrig, or any other cage for the Ninja V+ would help, or keep the halves together??

@vishkumar Год назад

Nope the cages do not help. The design has been like this since Ninja 5. just yank your back panel on the battery side and it would come off.

@micapoan9 Год назад

Hi Gerald Nice video I bought a new atomos ninja v, first time atomos puchase I noticed after 30 minutes that the sata connection on the Ninja v was very loose, i.e you could move the grey sata connection port on the Ninja v up and down and from side to side are they meant to be firm or be slightly flexiable to allow the SSD to slot in

@ChrisMizo Год назад

I see that sneaky marketing Gerald 😏 Love the video, definitely something I wanna keep an eye on especially I just recently purchased a Ninja V + 🧐

@Roland314 Год назад

I hope you're having a good day, too, Gerald!

@KROMAprd Год назад

I'm having a great day, thank you Gerald! :D

@jackjoshlin8030 Год назад

Is there a possible alternative brand to look at moving forward? I am looking to add a screen/recorder to my rig but this is putting the breaks on it until something different comes along.

@saccaed Год назад

Standoffs in that configuration have been the bane of my existence when performing maintenance on laptops for over a decade. Any budget laptop that relies on the nutsert plastic standoffs seemingly will always lose a few in the process of being taken apart if that laptop has been used for more than a few months.

@hitf5 Год назад

I agree, these have always been the weak point. Brass inserts are not the ideal solution for this. Atomos should just put screws that go all the way through the housing instead of relying on these bits.

@WataGuy Год назад

Nice! Thanks Gerald!

@PhilsCampingReviews Год назад

Same thing happened to my Ninja V while mine was under warranty. I did not drop or placed any excessive force on mine. I claimed the warranty. Sent it back to Atomos and they don't acknowledge it as a fault and refused the claim. I fought them for 3 months and they replaced it.

@waynerm002 Год назад

It would be nice if Atomos would be able to make more use of the display area, there is a lot of unused space in the border area. Hopefully, they would also be able to improve battery life as well. The fan should be replaced with something that runs quieter and the frame should be metal.

@sergio_spanu Год назад

I've replaced my monitor "ninjia V" two times but I'm still having icon transparency issues. When I view the black areas in full image, I see the icons transparent. Do you suffer from burn-in? Is it possible that all the panels I've tried have the same problem? A burn-in problem in such a panel is ridiculous. I've used much cheaper monitors and never seen any ghost icons or banding in the transparency. My monitor is still under warranty but i don't want to send it back for the fourth time to get the same one. does it happen to yours too? Thank you

@PissTakeProduction Год назад

Had the Atomos Assassin break a day before warranty. Atomos fixed it for me.

@beardoswaggins739 Год назад

I own two Ninja V's and one of them has this exact issue. I superglued the frame backing back onto the main board. Not ideal but it works. I was very disappointed with the issue. However I will say, after similar wear and tear on the second newer monitor, the issue has not presented itself. Maybe I have been more careful but it's hard to tell if its user error or factory issue, or even design flaw.

@geraldundone Год назад

Atomos told me after posting this video that newer versions don't have the issue. So that explains your situation. Check the pinned comment for more. 🤓👍

@beardoswaggins739 Год назад

@@geraldundone Ooops I should not have glued it haha! Great video as usual thank you.

@elliotmarks06 Год назад

"I'm Gerald Undone. You killed my father. Prepare to die."

@chrisburks7292 Год назад

Wow!! Mine fell apart last night then you post this video. How bizarre. That said, this is my third Atomos screen I have had a problem with. Only one has been problem free so far. I will still buy them though as they are good otherwise!!

@REVIEWSONTHERUN Год назад

Thank you for sharing.✌️

@gcprost Год назад

Thanks for doing this. I have a Ninja V and I haven't had a problem and I've owned my for quite a while; however, I will be much more careful with my unit.

@meetmikee Год назад

I was looking for this! I use a bigger battery and got worried after watching this video :/

@Justin_Allen Год назад

I had the same issue with my Ninja V+. Purchased it when it first came out and then it sat for 8 months. Pulled it out for a job, used it for one day, and the back came off. I called both B&H and Atmos and they both said it was either " user error" and/or "out of warranty". Ended up throwing it away. This will be the last Atmos product I purchase.

@castielvargastv7931 Год назад

Well you are not gerald.. they treated you "different"..

@Justin_Allen Год назад

@@castielvargastv7931 To be fair they never even knew about Gerald. he fixed his own monitor.

@Leesboringlife Год назад

UV resin would be perfect for this repair. It basically cures into a plastic, adheres to plastic, and can be built up to create a larger base for the attachment points.

@NCPhotography Год назад

The Zoom F2 is so useful if only it wasn't made of cheap plastic I've already had to do a diy repair on the record/power button. It is so close to being a great product but not there yet.

@UndeniableImages Год назад

I can confirm both the Ninja V and the V+ have identical case issues. My V+ broke within the first months, My V is still ok but of course it sees less use than the V+

@robertfontaine3650 Год назад

"bad batch" does not address what is essentially a design flaw. Hopefully they will address in future versions. As you said this is a device that most everyone would like to own. Having plastic bits break off would be disappointing for the customer and the manufacturer

@arthurhusken Год назад

Hey Gerald, can you record the 60 fps or 50 fps from the FX30 on the Ninja 5, the specs of the Ninja V says 60p but I hear people say that in doesn't work. And does the eye detection autofocus works when using an external monitor? So does it not have the issues like my A7iii? Grtz from Holland

@ErisedMediaCo Год назад

You need some hemostats and black nitrile gloves for this work. Not those thick gloves! lol. Useful to know this is an issue though.

@WiseGuy.2013 Год назад

Just @2 min mark, but as in understand best would be to use a dummy batt with cable and battery mount (sort of extension) so it doesnt hang on the case/"standoffs".

@geraldundone Год назад

Agreed. That's what I normally do when I'm not making some odd contraption. :)

@therunningaway8348 Год назад

This is an example of high end quality video output built in a way to maintain the costs down, just wondering what the PROs think of this, do you prefer high price equipment and with that durable or this?

@Vikisimla Год назад

Hey can you please make an episode on different aspects of picture profile offered by mirrorless cameras and what they do like eg. What does Gamma, Black Gamma, knee, colour mode, saturation, colour phase, colour depth do?? How it impacts you footage? I couldn't find easy explanations online.

@davidsherman3462 Год назад

Great work!!

@GatesRick Год назад

Nicely done.

@sebastianphilippebruggeman2775 Год назад

It seems to be a general production failure with the Ninjas! Thanks a lot to Gerald for making this public. I read Atomos reaction here and they say it only effetcs to special production lines of the V+. But that is'n true! My Ninja V (not +) falls apart, too! And I havn't used it for more than maybe around 30 hours! But it is out of warranty, so no support possible. I think Atomos should communicate this official and open minded to their community and should think about a product recall for all (in this way) damaged Ninjas.

@mcfrisko834 Год назад

IKR!! The first thing it broke was my wallet....

@DACProVid Год назад

I wonder if the 2209 smallrig cage for the Ninja v / V+ helps keep this issue from occurring - i.e. it "holds" the two pieces together or not. (but I did see the update note..)

@Tusa_Mamba Год назад

I own it and no it doesn't help. Once those standoffs break nothing will help you

@aov_james Год назад

I didn't have back chassis being loose issue (yet). But if that's the thing, atoms should come up with some kind of aluminum alloy chassis accessory to replace with it. I also think 3rd party manufacturer could do it better such as andycine. Love their lunchbox ssd house.

@AtomosChannel Год назад

Hello James Y. Cho, Please accept our sincere apologies. Please note that we only have a relatively smaller number of issues like this, and we are committed to standing behind our product and providing the best solution to our customers Thanks for your valuable comment and feedback. ATOMOS.

@HDEFMAN1 Год назад

Wow !, I didn't think that would work. You did well.

@SAMProductions_ Год назад

As an IT Technician at a school district I have to repair a lot of Chromebooks and a lot of them have the same plastic housing holding the brass screw pieces and they break off if you just look at it wrong lol those are the WORST things ever!!

@garrettstevensen2467 Год назад

Thank you Gerald! This is extremely crappy quality. My 7 year old daughter knows about thin plastic and how often it breaks on her toys. I would terminate the whole "design" and "engineering" team. Save a few cents, but thousands of dollars in PR/Marketing damage. What idiotic tools.

@BillZebubproductions Год назад

I just bought a Ninja 5. When I get the Sony A7R5 I will get the Ninja V+ even though it didn't yet officially list the camera for 8K recording. I assume it will work and that the non-listing is soon to be fixed,

@RobertShaverOfAustin Год назад

I think I would have screwed the broken screw pillars onto the back. That puts them in the exact place they need to be. Then use some 5-minute epoxy on the main half of the recorder. Then carefully put the back on with some rubber bands to hold it in place and also put the screws into the pillars that didn't break off. Then let it sit for a couple of hours. I think that might result in a fix that would let you remove the back later, if needed.

@REMY.C. Год назад

Those inserts are always weak. It's always better to have a metal skeleton/base on which everything is screwed. I noticed that it's superior in strength on all the devices I disassembled.