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When I had my garage I gave the customers the option to buy an extended warranty, One old fella always had the most expensive one because he liked SD1 Rovers ( Wise man) On his sixth car the alternator went while he was towing on holiday and beings as he had never claimed, he thought it would be a formality to phone the warranty company and get it sorted. They turned it down under the wear and tear clause ! I think it had only done about 40k miles ! I got all the extended warranties out of the drawer and binned them !
Recently bought a 2006 Japanese import - vehicle model never officially sold in the UK. Process was to get the vehicle MOT'd using the chassis number since obviously there was no UK reg number at the time. Simple form sent to DVLA with £55 and cost of 1 year road tax and got the V5 and reg number in 6 weeks.
I always used A1 Approved for warranties. Mainly for the admin side. You just put money in with every warranty sold and they hold it as a fund. If they get a call then they ask you if you are happy to proceed. It allowed me to have glossy booklets and a company managing stuff for me. The money always remains yours. I had to stop for a while due to ill health and once all the warranties were completed I just asked them for the money and they sent it to my bank account the next day. Works great for me. I'll be using them again in a couple of months when I'm back at it.
Hello James, a very interesting and varied video from you, and the mini lift was very interesting, so portable and easy to use, no need for the common solid piller lift. Keep going !! Best wishes from Lincolnshire
The problem I found with Warrantywise was finding a garage that would work with them. All the places I called said it wasn't worth their while working with them because it was too hard to get paid once they had done the work. So there I am with a shiny warranty in hand but no one to do the work - worthless. The only place I could find, within a reasonable distance, was the place where I bought the car - and even they sounded reluctant until I told them that they had sold me the car and the warranty in the first place.
As a sidenote, it is generally a good practice to change the gearbox fluid around 40-50-60k kms (especially in wet clutch DSG in VW group vehicles together with the filter) in case you plan to keep the car long term or you have a car that racked up some miles already. When manufacturers say "lifetime oil" and "sealed transmission" they don't lie or telling you bullshit, they just calculate with a shorter lifespan than you do. This is generally the warranty period and the warrantied mileage, whatever comes first.
Great video to end the week James, loving the scissor lift. Rav lady is seriously taking liberties now though …….. I’d body swerve finding another car for her 😂😂🤦♂️🤦♂️
Hi James. I've had caddy for 20 yrs now have highline tdi. Yours is the basic start line sdi non turbo. They run forever. Dmf can be an issue also injectors on 1.6.the 1.9 are bulletproof. Galv body. Lovely vans. Like your channel. Good luck. Best wishes David
That little Picanto looked the part when it went out of the door, like new! I'd give the Toyota woman a wide berth if I was you, she's treating you like a charity, let someone else have the grief with her. Great video as usual. 2 grand for that lift seems a bargain and will make life a lot easier for you.🙂👍
I would take the risk because you work hard and commit your honesty, and if you pay for warranty and pay for repairs no question do not do warranty. You are probably the best and most honest car dealer to buy from. 👍👍👍👍👍
James, there's a second service bulletin for the CR-V, TSB 17-040. This says "Complete 15-086 first to update the vehicle. If the judder returns after updating the vehicle, the torque converter may need to be replaced."
Evening James still loving the videos and I can honestly say you've never posted anything I've not enjoyed👍,your reputation is going from strength to strength and long may the success from hard work continue buddy ✊️
@@ChopsGarage hoping you saw my other comment James and really do avoid the trouble and stress. Because you won't have any profit left by the time you get roped into this that and the other🙈
Glad to see a dealer talking about the warranties! I'd happily buy from a dealer poviding his own warranty because every single time I buy a car with a ‘glossy brochure’ it seems most things aren't covered! Do it yourself and at least you will know where you stand, certainly wouldn't put me off buying from you!
Having had Peugeots in our family for decades, and a Chartered Engineer dad, I can say 100k for a PUG that’s had all the relevant servicing is nothing. Their engines keep on going, diesels easily until 250K, and stay as economical as the day they were built, as long as they are looked after. They only have a bad name as people buy them who don’t know or don’t care about vehicle maintenance run them into the ground. That said, the 1.6 HDi is one to be careful with, as the oil capacity is so small it can cause problems with the turbo if not kept serviced at 10k to the dot, with specialist oil (the manufacturer recommended Total Quartz INEO ECS). The service timer reset is a simple procedure: with ignition off, hold down trip reset button, turn ignition on, keep trip reset button held down for approx 10 secs until timer displays zero.
Those warranties have never been worth the paper they're written on and I'm going back to the 80s and 90s when I was in the trade, they no what goes wrong and will , as in your case with the tiguan, be able to exclude the part that malfunctions...as a buyer I would rather have a reduced price and take the chance...good luck
Yeah Ford here in Canada are good for that with everything that falls off their trucks over the last 20 years since they abandoned designed for function and quality, and I'm a Ford truck guy owning them ! Then others tell me exactly the same thing with their brand of choice to so you can't win changing either . It's also the same with farm tractors, We've never had one do that before" Oh really so how come you've got 80 parts in stock in this dealership to fix it !
I think if the car is a premium price and it's fairly new, the put a warranty wise policy on it, also maybe if the car is going some distinct away. For cheaper car i'd do my own warranty and either do the work myself or Moors , just put money aside off each car as in a just in case warranty .
Warranties are insurance policies. The only way the company underwriting them makes money, is by excluding a large percentage of claims. Keep the money in your business.
In my opinion, having bought two cars second hand that had warranties from the dealer, on both occasion's, they wouldn't pay out. Also, I personally wouldn't have a vehicle without breakdown cover, so that wouldn't be an issue. Like all businesses, they are there to make money, and I am pretty sure that you would save yourself money in the long run. Because you are an honest dealer, who does do what is right by the customer, I would think you are better off going it alone and doing right by the customer as always.
You've obviously not seen the previous 15 or videos where Mrs Rav4 gets a mention. I rather think that, on a global scale, COVID was somewhat easier to deal with.
Why not do own warranty for customers who live in a certain radius from you and have them take it to Moores and use the insurers for buyers further away
had do a rubbing of the frame number on a bsa to get its original number back with help of the owners club for paperwork as it was on the old buff logbook to send as dvla asks for this
Myself I think I be shopping around for another company to warrant my cars and do some leg work on what they will cover am sure warranty wise will not want to lose you as a customer if you decide to walk away from them and go else where
Geeeezz a warranty lad, don't be shy come and buy James boyo 😁👌👍 that's your new moto Jamesy, loving the channel, you never fail to give entertaining and top content, thankyou 👌👍
Main dealers have never heard of any faults. My Skoda was once in for 4 weeks at 15k miles. They were never sure what fixed it, although I signed for a high pressure fuel pipe under recall. 😉
I seem to remember these third party warranties having so many exclusions that they are hardly worth the trouble. It seems that most regular car insurance policies cover recovery or it can be added for a few pounds, and really if you are driving a car more than a few years old it does make sense to have breakdown cover anyway.
Breakdown cover is £30-£40 a year and if you buy a more premium one they cover you Europe wide, have home starts etc. Don't need a warranty for that stuff.
Always thought that was a bit much giving warranties on all the used cars like that and being able to return them, plus already selling them at a discount. Maybe I'm just used to the way the USA is.
Warranty never worried me, I always took it I'd be on the hook if anything went wrong. Guess it depends on where you're buying and your own preference. Me I'd rather have the car cheaper and any work get done myself. Had bad experience with a warranty years ago so not really bothered. She taking the mick with that RAV, she's seen the vids prob and knows you're a soft touch. I'd stay away from selling her another.
It's everywhere I'm in Canada for $17K you'd think i'd be able to buy a better truck than the worn out 1999 pile of rust I own. That I paid 5K for in 2010,Yeah good luck with that plan !
I was asked by dvla for a rubbing of a focus vin plate, I bought a focus with a decent private plate on it from a trader, he wanted the number, but law is whoever owns the car owns the number, he'd not even begun the transfer process, anyway he applied for the v5 like he still owned the car, dvla issued it to him, I had to prove via a rubbing that I was in possession of the vehicle, I got to keep the number and got a nice pot of tea when I sold it, his business partner deffo said when I bought the car that the number was with it, that's why I bought it.
Not entirely right regarding the law on who owns the car owns the number, if the trader had paid a "retention fee" on the private number then the number becomes his, however if the number isn't retained then it goes with the vehicle it is registered to. Us MOT testers see this quite often, the presenter owns (retains) a private reg, buys a different car and puts those plates on forgetting to transfer the "retained" number onto the car, we go to log on and computer says no, as we have to test to original reg number untill the transfer is done.
@@Ju1ian10001 yes bud, he hadn't done anything at all, came round wanting the number, but it was too late, his mate had said number went with the car, so I took the view it was mine, I taxed it St away and sent the v5 off immediately.
I had a crv with the same problem. Main Honda dealer were very unhelpful about it. The garage I bought it from changed the clutch and flywheel which helped but did not solve the issue. Personally I thought there was an unbalance in the crankshaft as the vibration always happened at 65 - 70 mph. Garage took the car back after it being in the shop for 5 weeks in total they refunded my money.
EGR cooler, yes it's a 6 hour job that can be done in 3 😉 Total pig of a job but once you've got the DPF and driveshaft out the way it's not that bad at all. "it's only nuts and bolts" as the proverbial goes!
Another way of looking at it mate is say after 3 mths your forking out for a cat or egr is like betterment of their vehicle, I'd definitely want money towards it, after all it's their car and whatever part improves it, recently a lady came back after 3 mths approx with a slipping clutch, clutch was perfect when she bought it, car had only done 18k,i heard her revving like mad and slipping the clutch on her way home, so I said St away it was her fault and she'd get the benefit of a new full clutch, I said I'd go half's, but at the retail price for the job not at my trade price, so it covered me, people may say harsh but her p ex broke down St away, starter motor, it was under the inlet manifold so a fair job, obviously a garage had said get rid when they couldn't do it, true to form I was never told, had to tow the car in as well.
The white VW Caddy van is registered in the North of England - Preston. The SDI has no turbo. A bit of a slug, but reliable enough. The woman with the RAV 4 is just going to keep coming back as long as she has the car......
Not really high enough that lift you will do ya back in, with the warranty unless they can cover everything bumper to bumper they aint worth having, just stick £100 in a seperate account for every sale you make
Rubbing of the vin or chassis number is normal in many countries, use masking tape and a wide pencil, then stick the masking tape on a sheet of paper. When I lived in Asia a rubbing of the VIN was required on every single owner change and every single annual inspection…. Brexit has introduced problems (including vat and duty) with registering vehicles from UK in the EU, so I expect it’s made it harder to register cars from EU in the UK also.
Virtually every come back I get I know a warranty company wouldn't cover and like James I'm not going to turn people away with the, it's not covered ruse, there just a sales ploy to make the customer feel better, until they don't.
I have only one experience of warranties and wasn't impressed, they did everything to wriggle out of paying, if this is the norm I won't get another, just take the risk myself.
Made a video regarding warranties not long ago, they are useless in 95% of the cases, did the maths, spend about 10k on warranties in 2022, had only 2 claims and both rejected, ended up paying another 2.5k for them in total, so 12.5k spent, if I would had put 100 quids aside for every car I sold, now i would had been 7.5 better in my pocket, they don't worth the money, honestly
That caddy looks like a proper poverty spec with the grey cloth seats, keep fit windows, SDI engine. Someone looking for simplicity will go mad for that
Warranties are issued to make THEM money, not to save YOU money. If everyone bought a warranty for £200 and they paid out claims of £210 to everyone, they wouldn't be in business.
Hi James. Warranties. Hmm As Silicon Valley Bank SVB has clearly shown, due to it being a Tier One far better than average Basel 3 Ratio Bank, it clearly points to every Bank, including Central Banks are in very serious Financial Difficulties. So how does this affect things like Warranties ? Banks up the Creek equals insurance Companies even Further up the same Creek. A number of people got really screwed by a Car insurance Company Failure in the 1970's, including a couple of friends who had just renewed or taken in new Policies. As a result of which, all my friends including me, only had pay monthly Car insurance Policies after, worth the slight extra Monthly Cost as insurance for only losing at worst one Month's payment. Personally, I would think seriously of increasing your selling price of Stock cars by a £100 or whatever the average has been of all the insurance claims plus what you have had costs on a per car basis, to avoid Customer disappointment if/when the Car Warranties blow up ? Best Wishes. Bob. 👍
Toyota rav 4 woman now wants to upgrade to a newer car ???? The question is do you trade with her at all 🤔 hopefully for a much newer model with plenty of margin on and at least her current car should be in good order 😃
I've put a large deposit down on an a6 and after a bit of research when I got home realised the warranties won't cover the main problems with them, also the dealer had very bad reviews. Now they are refusing to pay back any of the deposit. Showed zero concern for me only about keeping the cash. £510. Been a very stressful time
95% of Warranties are not worth the paper they are printed on. Insurance companies have been taking the P*ss for far too long. Your common sense is a far better option.
James, for once, do yourself a favour and do NOT sell that customer another car! There's no reason to think that she'd be any less of a pain in the bottom with a different car, she's just one of the people with champagne tastes/expectations and a Fanta budget.
hi, how often does it happen that, after you sell a car, that something really serious happens with the car that makes it practically uneconomical to repair ? Like a major issue with the electronics, computer etc ?
I'd have thought nearly everyone has recovery these days bud tbh, it's in with most insurance policies, I don't think it's unreasonable to ask for any problems to be sorted by yourself or your lads where you can keep control of the costs.
Good point .....if you actually trust Insurance Companies. I don't. And remember, they will use the "recovery" use as a means to jack up the customers policy at renewal. As they ALWAYS DO. It's a no-win situation for dealers like James.
@@patagualianmostly7437 yes, your right, these warranty firms just want to be in front, I think all they do is give false hope and it's basically a sales ploy.
@@patagualianmostly7437 All Insurance Companies are in Business for only 1 thing, to Make Money and Lots of it.! Like Pet Insurance they always have a Get Out of Paying Clause.! They Take Your Money Month by Month and when it comes to Paying Out, They Try to Squirm Their Way Out of Paying.! 🤬
Warranties are a out and out con they find every excuse not to pay up don't use them get a local mechanic at a prearranged price and with a preferred service so no long waiting I did that for years with car traders worked well
Great vlog. It’s was great to meet you in person today. Completely genuine helpful friendly person. What you see on RU-vid is true in real life. My next car will be from here. Garage was easy to get to also. Thank you James. All the very best Glen.
How weird! My 2006 auto (CVT) Honda Jazz with 70,000m shudders when accelerating from start,thought the tyres were spinning. Thought it could be the drive shaft/CV joint. Think i should do the CVT fluid??
I’m no expert mechanic but I would definitely renew the transmission fluid, manufacturers say sealed for life but no such thing they want it to go wrong so you go out and buy another one, you change other fluids like oil, coolant, brake fluid, why not change the gearbox oil/fluid good luck and best regards Mark from Billericay
I find thb bud if you don't mention a warranty most people will only come back in the first 30 days, selling the idea of 6 mths is putting your head in a noose on 10 year old cars, my local Ford main dealer only does 3 mths warranty, tbh I'm supprised how well you do out of WW I've always found aftermarket warranties useless. Legally your only on the hook for 30 days, after that it's if the fault was there at time of sale, on a sliding scale, tbh I basically do pretty much what people want, as long as there not taking the p*ss. Your right with the rav you can't have someone driving about with a fuel leak, no matter when they bought it.
Tell the Toyota lady to go to the Toyota dealer if she wants things fixed the car is now hers and should start taking responsibility of looking after it.... Will see how long she goes to them
