Testing the Marine Autopilot diy in my Crooked PilotHouse Boat Raymarine EV-100 P70R 

I agree with you 100% because that way if I'm at Sea and I have something break down I know how to repair. thank you Captain

I agree with you fat Andy Boy and you're right they deal with so many people that don't know what they're doing so they treat everybody the same way and thank you so much for your grade inspiring and supported comments, especially from you that you are a Marine specialist an enthusiast. Thanks again in navigate safe captain

@@OutOnTheReef did you have to do the dock side commissioning as well

@donaldbillings9720 yes cap. You need to do that process too

I worked in customer service for online products. They push people at our end of the call to solve issues quickly and get off the phone and help someone else. When you are on a call for a long time the company I worked for frowned on it. Customer Service is going downhill. The company disappointed me. I like it when I was able to assist people with their questions to answer all of their issues with their product I continued doing it my way and I ended up quitting. When I buy any product I want answers. I invested my money in their product I expect answers. I felt the same thing when customers called our company they want answers and as a company employee the customer should be able to get their concerns met even if it takes a half hour to solve their issues and sometimes it takes less or more. The most important thing to me will they continue to do business with our company or just say the Hell with them. That was my attitude toward the company I had Supervisors told me the customer praised me and they look at how long I was on the call with the customer. Why was I on with the customer for 45 mins on that call I should have resolved those issues within 5 mins. I told them next time. I will smile and go back and do my job the way I know how.

Gracias Ray from the hart Cap😉 Pastellichos suena tremendo Gracias Cap.

Thank you Captain it's been hard work but it's well worth it to make a discomfortable and I appreciate your great comment navigate safe

Thank you Anthony 👍

Yes I was very upset but after I figure it out I feel so relieved because sending a unit back to these people might take a month and for what send it back to you say all the system is okay is your settings. Crazy right thanks for watching

I think he makes a VERY GOOD POiNT as it obviously worked, they just needed to guide you through the settings.

@@hitmeonmylaptop yes that's all he needed to do guide me through the settings to see if I put anything wrong on the settings but he was not willing to go the extra mile to get good customer service ratings

Thank you Captain really appreciate your great feedback and usually people who put thumbs down are haters of my channel I really don't know why they watch my channel though, I think they cannot come up with good footage for their channels and they just hate on somebody else's. Thank you for your great feedback and for watching captain

He did right doesn't look like he loved to be in customer service maybe he needs to be working or repairing the pumps. Thanks for watching captain

Do you love it more than your wife? If you use the autopilot a certain way she may love the autopilot as much as you.

@@taniatait1791 I think you're right thank you

@@OutOnTheReef Does this system help or facilitate to anchor accurately on the top of a fishing spot?

@@DiscipleofChrist-Yeshua no it doesn't Look at my channel for tha Minn Kotta trolling motor witch it does do that.

I agree with you Captain they should put a touch-tone answer machine I think we'll do a lot better work answering things he was just reading the script and he had a scratch record on the same spot

Gracias por lo de caballo🐎👍

Thanks for watching! and yes is very simple cap.👍⚓

Yes it will be thank you Captain and I'll show you how it works in the future videos

That's their Fast Response always I told him that the system work before but it stopped but right away is the ICU is bad I asked them to troubleshoot with me but he refused so the quickest response is returned I see you and waste my time all my installation. So the fastest response for them in return the ICU instead of troubleshooting

@@OutOnTheReef no offense but your accent and vocabulary was a little confusing. You said, Is there anything in the screen I can do to fix this issue? "I would have said, Is there anything in the settings that I may have done wrong, can we double check the correct settings? Also, all these settings should have been easily understood in the directions that you should have read.

@@ultimatejay thanks cap.

Thanks buddy I really appreciate it and it's sad for this company to have such a bad customer service and thank you for watching captain

Take me to Darren for watching

Wild Thomas sorry that you had to go to the same situation that I had and yes I do agree this guy needs to be fired for his terrible service and how he handle your call but he's probably somebody bigger the company cuz it looks like nobody wants to fire him and you spent $10,000 that is ridiculous for the service you get next time go to Garmin they have an awesome service that's what I would do next time I will go to Garmin it looks like this dbag did not learn his lesson with my video instead it made him worse. Well thank you buddy for watching my video and enjoy your awesome equipment and navigate safe👍👍👍

I think you're right bad customer service like that will cost the company a lot of money

Wow I'm sorry to hear you went through the same situation and I was afraid that have to send mine back for a 30-day probably return it is so sad that they do not know what they're doing and you're right about that they need to know Hanson on equipment before they sit him on the back of the phone to answer questions. Hope you enjoy your autopilot and thanks for your great comment

@@satunnainenkatselija4478 great that you got it solved cap because sometimes it gets irritated not to figure it out👍👍

thanks Brad for watching my channel and im not 100% sure about inboard but is long that it has hydraulic it could work cap👍⚓

I want to buy a EV-150 for my boat I have a Garmin 1243 XSV chart plotter , on your video it kooks like u have a Garmin chart plotter is it compatible with your EV-100, the new Garmin autopilot with the smart pump is $2500 more than the Raymarine EV-150. so i'm asking u if it's a good idea to run a raymarine autopilot with a Garmin chart plotter.

Thank you Captain and yes Raymarine told me the same thing that cannot pair it with a cable to my chart plotter but I called Garmin and Garmin told me that I could so yes they give you the wrong information I just purchased today this cable to go from the sea star to the n m a 2000 what do you think about this cable captain would this work amzn.to/2kVGOrH I already purchased the adapter to adapted to the Sea talk and everything will fit to my Garmin 9 inch touch screen you think I'll be able to use it very well?

thank you Captain for your great comment and support. Navigate safe😉👍

True

Only straight heading ,to have that feature both units need to be the same cap.

It is terrible service they like to deal with marine dealers instead of regular buyers, Now Garmin in the other hand they do great customer service I just experienced. About a month ago

I place the autopilot to a coordinance and it kept up 100%

Is crazy cap how they treat you, thanks for sharing 👍 And im glad you had a great success

Yes I agree with you sending back a unit will cost them more money because now I have to get a new unit and now they have a used unit did they have to sell s use but I agree with you is a great unit and I will enjoy Captain thank you

thanks is located in Osceola county is called Tohokapila something like that

Captain and I hope you get everything sorted away with your navigation system and yes you have the old system that's got to be a little harder to use this new system is a little bit better . Thank you for watching in navigate safe captain

Garmin was more expensive and it was a little bit more difficult for the installation and Raymarine is a lot easier and more economical that's why I went with it⚓👍

Anytime Michael 😉👍👍and thanks for watching my channel captain 😀

I agree with you captain they need to have more people skills but I think they are improving And thank you for your comment captain

That's a great question now I'm trying to figure out how to connect it to my Garmin I already called Garmin and they told me that it can be connected with an adapter and as far as any objects on the way I believe you have to get a radar to alert you there's a boat in front of you or in your path

Thank you Captain appreciate you watching

Yes cap. I do like the Garmin autopilot mutch better then Raymarine

@@OutOnTheReef thanks for the input. I have a 23ft boat with a 150hp Mercury, hydraulic steering. Which Garmin pilot do you think would be good?

That's why when I purchased my radar I went with Garmin you're right about that

i call garmin witha problem the other day and we took hrs and they ware amazing customer service ,even i did not know what i was doing , 5 star service for Garmin , 1 star to Raymarine. thanks for your feedback cap.

@@OutOnTheReef This is all on you, not on Raymarine. You did NOT follow all of the instructions, and YOU misled Raymarine by giving them conflicting information. Based on what you told Raymarine, their diagnosis of a faulty ACU was spot on. You led him to believe that the system was properly commissioned, which is why he took the path to troubleshoot the pump and the ACU. He gave you very specific instructions and you didn’t follow them. He clearly said to put the Autopilot in “AUTO mode and to set it to “change a locked heading by 90 degrees” BEFORE proceeding to check the voltage output of the ACU. In the video it’s very clear that when you left the helm the Autopilot was NOT set as he said to set it. The autopilot was very clearly in “STANDBY” mode when you left the helm. Also your alleged fix of switching the system to “Wheel” drive is wrong, you don’t have a “Wheel” type drive unit. Within in the FIRST TWO MINUTES of the video you say: “it’s quite difficult to program it” while you’re thumbing thru pages of the manual three or four pages at a time you say “I’m gonna give the company a call right now”. No kidding it’s “quite difficult to program” for the first time while the boat is moving, it’s raining, and you’re turning three or four pages at a time. It’s not that difficult if you follow their instructions. As per the instructions you were supposed to do this for the first time while STILL TIED TO THE DOCK, when you can take the time to actually READ and follow their step by step instructions. Furthermore Tech support shouldn’t have to spend HOURS on the phone with someone that doesn’t know what they’re doing just because you didn’t want to take the time to read, and follow, the installation and operations manuals. You called Raymarine within the FIRST TWO MINUTES of the video, before you ever even attempted to properly commission the system, as very clearly laid out in the manuals. Tying up a tech support guy on the phone for hours because you’re too impatient to read and follow the instruction is very selfish. Do you think it’s ok to tie up a tech support specialist for HOURS just because you can’t follow the instructions in the manual, or the instructions from tech support? How many other people, who knew what they were doing, were waiting on hold behind you just because who didn’t know what you were doing? How many of those people who had to wait for hours do you think would rate Garmin’s customer service as “5 star” if they had to wait for hours to get thru?? If everyone did as you do, using tech support as their own personal instruction manual, then very few people would be able to reach tech support in a day. This is exactly why people sometimes have to wait on hold for HOURS before they can speak to someone in the tech support department.

@@tommckelvey3609 wow this conversation we're having I wish you worked at Raymarine and helped me that day, I think you even though you don't work a Raymarine no more than they know👍👍👍👍👍

@@OutOnTheReef If I worked at Raymarine and you gave me the same information that you gave him, I would have told you the same thing he told you. You said: -“I hear the engine running sometimes” -“Yes, yes it’s moving, a little while ago it made a sharp turn to the right”. He stopped you and said: “wait, wait, we just established that when you change a locked heading either port or starboard that the ACU does not put out voltage and boat does not move”, “now you just said that when you change a locked heading that the motor actually moved and the boat made a 90 degree turn”. You say: “Yea, that’s when I was getting it ready when I was initiating the menu, later on it did that”. “only one time but after that it didn’t do it no more.” How was he supposed to know that you knew so little about operating the unit that you didn’t even know how to put it in the most basic mode of operation available on the unit? The Raymarine tech doesn’t have a crystal ball, he can’t see your display screen like I can. I can see that you didn’t do what he told you to do before measuring the voltage. He told you to put the unit into “Auto” Heading mode locked onto a heading, and then to tell the unit to change course by “90 degrees”, BEFORE measuring the voltage. When you left the helm to go measure the voltage you didn’t have the unit in “Auto” locked onto a heading, and you didn’t tell the unit to correct the heading by 90 degrees. The unit was in “STANDBY” and “Track” mode, in this mode the ACU would never send any voltage to the pump. This was YOUR mistake not his, accept that fact. Like I said, if you told me what you told him I would have also told you the ACU was bad.

@@tommckelvey3609 thanks👍👍👍

Yes but for that you need a radar to alert you if it's any boats in the area😁👍

Well Garmin & Raymarine are some compatible but not all the features but it's so you can see it works with mine but I don't get all the features but I don't need all the features and sorry to hear about yours captain

I have different autopilot in different chartplotter I will try to figure that out soon I think there's a cable that is adoptable for both units but I'm not sure if it will work 100% but if you had a unit that was the same brand it will work like you're saying it will follow a pattern or directly exactly where you're going but in my case I just want to pinpoint towards the place I'm going with combination of the line that my Sharp Potter makes so it's very easy to use that's why I'm not that worried about using my chartplotter and my autopilot

You are right when you do things for yourself you take pride in your work mechanics don't do that for other people's boats

@@Ceviche956 lol cap.

yes customer service is the worse in the marine equipment supplier, but the equipment is great cap.

Awesome Rick thanks for being a great viewer of my channel captain and you can comment anytime you want cap. If I can answer any question I am here. Thank you for being an awesome viewer of my channel Rick👍👍⚓

🤔thanks cap.👍 Anyway terrible customer service 🙄

Captain but the only way we'll work is you go to your chartplotter your pinpoint a destination and your autopilot would follow but you can only do only one command at a time because it's not the same brand but if you get the same brand as you chartploter you be able to do a lot more things

yes it works perfect but you dont get all the features you get wen the equipment is the same

If it's the same guy he will need to go to a training school on customer service. And it could be the same guy cuz they don't have a lot of people working on the customer service side

Thank you Captain and the reason I cover my face is just a personal preference I am not wanted LOL

@@OutOnTheReef Thx Capt for the reply. I enjoy your trips to Bahamas. Keep up the good work !!

Garmin is a lot better is just more expensive Cap.

@@OutOnTheReef gracia el capitan

what i remember you have to calibrate the heading sensor by going in circle don't remember how many times, but i think it was 2 times ,hope this help cap.

@@OutOnTheReef Hi thanks for the reply, You are correct, but I have been out and done many many big circles but no luck, next is to move the compass and see if that helps. I also have a leak in the hydraulic, so plenty to investigate :-)

@@kjellbencsik4917 sorry to hear that cap.

@@OutOnTheReef Got a new compass and it calibrate at ones, so now is the autopilot functioning as it should :-)

@@kjellbencsik4917 that is awesome to hear cap. Now you can enjoy your installation captain👍👍👍

I like the lower price and quality and easier installation especially that it has a non calibratable heading sensor, the Garmin was a lot more expensive and a little bit more complicated now the bad thing about Reymarine is their customer service is the worst

i travel a lot to the Bahamas and having this autopilot is awesome and yes i love it is like having a second person onboard .

Hello John and no I do not have one because this shart plotter came with the boat

Igree with you cap. And yes it's better to install it yourself that way you know it's done right hopefully that will improve the customer service soon

thanks for watching cap.

They did not want to help when it comes to the settings

Wondering the same thing... Seems illogical to not have it set up to follow a course from the chart plotter!

That's something that I'm trying to connect in the near future so I can show you guys how it works with a chart plotter but yes if I'm able to connected it will work that way

@@OutOnTheReef forum.raymarine.com/showthread.php?tid=1308 just need to buy 2 cable from amazon

You are so right he probably have never been on a boat and does not know what autopilot does for a boat

perdona Juan no tengo un video en espanol capitan perdona

Awesome, captain. I'm glad you liked the video and found it helpful. Thank you for watching and if you have any questions , please let me know always navigate safe , captain

@@OutOnTheReef What was the size of the fittings you had to get for the pump? I'm struggling to find it. Is it 1/4" BSP to 1/4" NPT? Thanks!

@scottywilson3037 i dont remember cap , i went to hydraulic supplier and they will have the fitting there and take your pump and hoses so they can see it

Lol there's hardly nobody in that lake at that time

Thank you Captain and in my case I don't know if my Raymarine is going to be compatible with the Garmin I heard there's a cable I can purchase but I need to figure that out but I heard that if you have a Garmin GPS and a Garmin autopilot yes you can do that what you're saying it will follow a route to a destination and make several turns to the destination if it's needed , but soon I will buy the cable myself and try to do some research to see if my Raymarine is compatible with my Garmin and I will let you know in this channel captain

@@OutOnTheReef thx . Still cool and easier tonfollow a long route

@@Ushootout most definitely Captain it is a plus to have it

NMEA 2000 to sea talking converter is likely what you need. I'd say it's the most important part to get this operating at intended.

Sea talk not talking

If I have to do it all over again I will go with same brand of garment to match my sharp blotter because don't because that would you get all your features captain

I agree with you terrible customer service, go with Garmin or other brand with better customer service. Thanks for watching Cap.

yes captain in another video i connect my Garmin chart plotter to the auto pilot and worked excellent but i don't get all the features but is ok is just what i need👍

@@OutOnTheReef Thnaks for the quick response. Can u share the link of this video. Just trying to make sure i watch the right one.

@@mahmoudhaq anytime cap. Here it is ru-vid.com/video/%D0%B2%D0%B8%D0%B4%D0%B5%D0%BE-ybOc0gdADdY.html

I'm sorry Captain I'm not that familiar with that installation⚓👍

I did not lose a lot of fluid so what I did is that I left a bottle overnight taking all the little bubbles out and it was perfect so it's important not to lose a lot of fluid

You get 12 volts from 12 volts. Not from the pump working. 12 volts is from your power supply. Not from the pump making 12 volts.

he was more into taking the unit off and returning it, that would make him happy

You keep saying they didn't want to help. What he was telling you to do is the proper way to determine if you have a power issue first and foremost. Then they go further. As an installer it is the same procedures for us and what they are to tell you on the phone. Good news though. You got the best AP on the Market. It will always have a bar on bottom of screen. That is the percentage telling you what it has learned. It is a constantly learning machine. It learns from your driving and learns how to act in different conditions and situations.

Thank you Will I really appreciate that Captain , your comment really encouraged me to keep on filming my videos. Thanks again and navigate safe Cap.

That's a great idea Captain thank you

You can only make one destination , to do several the units need to be Raymarine booth cap.

It took some work and i have a video on the installation step by step guide that way you have an a idea cap. Check it out👍

@@OutOnTheReef ok thanks for the reply I’ll check it out

no cap. it only follows a straight line that all you can do no other options but it works

@@OutOnTheReef copy that cap. Thanks for letting me know.

@@rickdepietro5642 anytime cap.👍⚓

Yes and they have improved a lot in the were railroad now they're getting a lot better with customer service I guess this video really helped them realize how important it is to have good customer service👍

I hope they do see it ,today I call Garmin and they have great customer service I had a question about my shop louder they're awesome,👍

Agreed they customer service sucks highly

I don't know if you're right but I had it on the pump and it wasn't working when I put it on the wheel drive it worked, do you have a unit like this one and that's where you place your settings?

@@OutOnTheReef i do have the ev100 just the head unit is the one without the "joystick" i had a similar problem in the beginning until the pump got all the air out. You can try the pump setting back and probably will work. I have mine connected to 2 axiom 7s as well and works awesome. After calibration it took 2 fishing trips for the unit to do something with the hardware. There was a progression bar on the bottom of the screen.

@@kord83 thanks Captain really appreciate your help and also your great comment and enjoy the autopilot of yours it is a great think you have on the boat

Garmin has a great customer service 👍👍

Hello, captain, and yes, mine does the same thing.

@@OutOnTheReefthank YOU

@@captainhorsecrank7118 👍

lol mark i agree😁👍👍

I know I agree with you I found that weird but in the wheel is where it works. Thanks cap.

I didn't go as Semoran but this is going to make other people think about Raymarine

@@OutOnTheReef went with Garmin zero issues

@@robintaylor1490 farming is a lot better for Easter friendly use an awesome customer service

yes especially in long trips 👍⚓

Yes but keep in mind the kid hoses i used are only 30 incher long if you need them longer you need to purchase other ones, but if you are connecting the pump close to your steering wheel 30 inch is great. Hope you have a great installation, and thank you for buying through my links, that helps my channel cap.

Ok thank you cap and anytime!

Lol yes i will try to stay awake And yes Garmin customer service is a lot better I called him today and they treat me very well

Yeah I know if I was certified what will be the difference right. And soon I will have another trip and I will upload it that all depends on whether and thanks for watching captain

lol Rusty that was some terrible customer service , use Garmin they have better customer service cap.😉👍

Yes next video #267 I show you how I use a special cable to connect them both and I also placed the link in the description below if you want to check it out

@@OutOnTheReef thank you!

@@Wanderns anytime captain and thank you for watching

lol i agree cap.

Lol thank captain

you know it cap😉👍👍 and Refrigeration too

i agree cap i do the same to eat or go to the bathroom is like having a second person on the boat👍

Wow cap. Congrats because you save spme serious money and now you use for something else, hope you like it and navigate safe cap

I already got the cables for connecting the shark platter to the autopilot and soon I will make a video showing how I did it and how it works thank you for the great recommendation captain

You are welcome! and thanks for watching cap.

Good morning Captain it has to be hydraulic because it has a hydraulic pump there wouldn't be no other way with this system to operate without hydraulic

@@OutOnTheReef Ok I must have missed when you tied it into the current hydro steering. I knew the autoP had hydro. So is it tapped into the same line?

@@darrisb1727 yes with a splitter is tied up to the same power steering line

Id does good but if you have twin engine you will need the bigger model, the one im using is just for single engine

Out On The Reef thanks, I have the same boat & motor combo you do but up in the northeast and considering an auto pilot for trolling strippers

@@travhueb3418 i have the ev100 but the bigger unit is better but more expensive

Is very sad this company has such a terrible customer service but yes Garmin is much better customer service to help us boaters. Thanks for watching cap.

Yes and it only works with one wave point at a time

@@OutOnTheReef Did you just use a Seatalkng to device net cable to connect to your garmin or do you need to install a neam 2000 backbone?

@@J1.nx3d i placed in the description below the cable that you need for this connection 👍