@@Soccerkingsactown So would I. My washer literally, just came out of warranty, as of 2 months ago. 2 days ago, the washer stopped and my clothes are still inside
I don’t know if I was lucky or not but I followed the steps below and it worked! 1. Unplug the machine for 30 mins 2. After the 30 mins, plug it back in 3. Press and hold the power AND the play/pause button for at least 10 secs then release those buttons 4. Press the power button again and the machine should turn on Good luck!
Thank you very, very much!!! It was so simple. I called a repair service and he said I needed a new control panel. $200 Plus. It will be 9 days before he can get the part and replace it. He won't be back now. Such a simple video that saved one person $200. Imagine how much money you could have possibly saved your subscribers. I am a new subscriber. If I had of watched this first, it would have saved me $125 service call. Bt the way, I'm sure I would have need to pay another sevice charge, but maybe not. I only paid $800 +- for the machine. THANK YOU AGAIN Cyberskrimps!!!
Well I got a new control board and the same thing is happening. I don't think it's the control board, it might be the sound isolation unit it sounds like or the water inlet as previously posted. I'm still trying to figure it out without paying more
Thank you so very much! We have the WT7700HWA model for exactly 6 years to the date when it stopped working. We tried the 5 second reset as LG recommended, but it did not work. A quick unplug for a few seconds also did not work (as your video shows)... so we tried unplugging it for roughly 30 minutes, and that got it running again! So very grateful you posted this!
Thank you for posting this and to everyone who has helped by commenting on the nuances of their own fixes. Our WT7300cw is up and running again thanks to many people here :)
We bought a WT7300CW at Home Depot, and took the extended 3-year warranty. Within the first year the control board blew out and they came and replaced it. It's now happened again. No power. So, we'll be without a washer while it takes 3 weeks to get a repair person to come out and fix it. I would not recommend this machine. This is not a solution. You shouldn't have to unplug your machine to get it to work.
Thank you very much, my dead-as-a-door-nail washing machine is running again. The automated LG technician on the phone was worthless, so I figured, try RU-vid, perhaps someone's housewife would know how to fix this? They know everything. Sure enough, there you are. After all, a few years ago some 10 year old kid on RU-vid showed me how to fix my dead Kindle. Thank you again!
I see you posted this 2 years ago. This just happend to me! Well you just saved me $$$ after several attempts I did what you said left it off overnight still did not turn on was determined pressed the both on and off buttons pulled out the plug did it one more time and wooo hoo! When the light turned on I thought I was seeing things. This actually worked!!!!!!! THANK YOU!!!!!!!!
Thank you!! This video saved me a call to the technician -- hard reset (by holding the buttons for 5 sec) was not working on my LG WT7100CW washing machine, but unplugging it for an hour worked.
We had the same problem for so long. Then finally we done a tub clean and we never had a issue again. Now we press tub clean once a month and our washer works perfectly everytime.
@@SuperJason488 if you unscrew the water line there also is a filter screen inside you can clean. If it's dirty it will make it not come on also. So just rinse it off and put it back in.
@@scott23791 unscrew the water lines there are screens inside there you have to clean. If they get dirty it starts acting crazy not wanting to power on.
Thank you, thank you!! This saved me hundreds of dollars. I replaced the control board once after LG's cold start instructions didn't work, and 6 months later the same thing started happening again, so I was ready to replace the washer with a different brand. I saw your post and it works. I have contacted LG about redesigning their control board...
Thanks for sharing Cyberskimps! I have a similar model. I lost power after a heavy load. For me, I believe that the power line going into the back of the machine got loose! I wiggled it and it worked! So I unplugged the power and then I opened the back panel only by removing 5 screws to access the inside. I masking-taped the power line down onto the machine to secure it. I saw another black power line going into the drum moves a bit precariously, and so I zip-tied it too. I guess that the power line got loose somehow during the operation, i.e., especially after a heavy load and the machine has an automatic shutdown. Hope it helps! Best.
Thank you SO much for this video! I have been having the same issue! I have loved my washing machine so far (had it 3 years), but the this started happening!😢😮. I’m going to try the “long unplug” now.
That's why you buy the extended warranty. I bought my washer from Best Buy 2 years ago and had the issue. They couldn't fix it so they gave us the full credit to buy a new. one.
Unbelievable! Early Sat. am. So much to do, and I thought I'd drop a load in forst thing - NO POWER! THANKG GOD for thos thread! 10 min unplugged, hard reset, MIRACLE! It came on!!!! 😭😍😳 Saving this video for sure! Thank you!
I just fixed a friends machine today. No reset worked. Made sure power was going into board. No issues with fuses. When back cover is off, red led is on. That says board has power. Thing about it is, if you take the panel apart, you will see the spring on the power button. On mine it was really 1/2 inch to the right. Might have been able to power it on just by pressing just to the right of the outside circle. So….. carefully take the panel apart by the plastic release clips. Might break one or two. Pull knob off front. Takes a good pull and wiggle. Now I am not recommending this so do at your own risk. Set the panel on a towel on top the washer. Connect all connectors. Plug in and carefully press power spring. That worked. I put some foil tape between spring and panel. I used 3 thin layers of tapes you may need more. Now it works and it works after putting back together. Hope this helps. Saved one more from the landfill.
I’ve had this washer for exactly 4 days, and this issue has already happened twice. The first time I needed to wait a full 24 hours before I could return washing my clothes, the second time happened again and this strategy of holding down the power button when the machine is not plugged in for five seconds worked. It is in my opinion that this machine is clearly poorly programmed in resulting a fault in their system
Instead of waiting for hours or overnight, do what other commenters have said and just hold down the power and start/stop reset buttons longer. The 5 seconds doesn't work for me, but if I hold them for 10 seconds then it's fine.
I have the same issue. It seems the time to be unplugged is about 10mins. I pushed the lid lock button under lid on front center like someone else mentioned and that may have been what fixed it.
1st I thought you were crazy but then I tried it and it works now lol thanks very much the simplest thing didn't think it'll work but it did you save me alot of money thx
Had this same problem start on mine 2 months out of the warranty period. I did a hard reset which is, unplug, then press and hold both the power and start buttons at the same time for 10 seconds, then plugging back in, this seemed to fix, but has happened a few time. I just added a surge protector on the outlet to see if this helps. In a few other RU-vids, a person noted the power plug filter or the mother board going out, and i'm wondering if the power filter is causing the issue to the mother board. It's been over a week and it seems the surge protector has helped from having to do hard resets on this washer.
We’ve been dealing with this problem for about a year now. Really getting tired of it. Ridiculous that we have to unplug and plug it back in just to get the damn thing to work.
These LG machines are terrible. The mother board is the weak link and should be redesigned. Having to replace them every few years isn’t worth it. I had a Maytag front loaded for 20 years, zero issues. This one made it 30 days past warranty then broke. No real quality anymore
Thank you for the video. My washer is 2 1/2 yrs old, model WT7305CW. Was having the same issues and for a while could unplug and plug back in and it worked... but then that stoped working. Took it apart and found out the problem was the front panel was not connecting to the control board. Put some aluminum foil on front panel, where the start button and pause button connected to the control board and it fixed the problem. Now it works perfectly!!! Cost $0. Hope this helps someone
Stupid new fancy electronic CRAP!! These are purposely made to crap out with in 5-10 years. Our old machine lasted 24 years! Didn't have any of the fancy Electronics crap! They don't make them like they used to on purpose... end rant
I absolutely agree. I had the same issue. Purchased by LG Washer and Dryer November 2019. Had this issue previously, forgot what the resolution was, but the hard reset did not work (Unplug, push PLAY for 5 secs, replug it in). Ugh!!
A fast reset on our WT7305CW washer is unplug the power, press the power button for 5 seconds , press the wash start button for 5 seconds, then plug the power back in and it turns on for us every time.
@@JeffWilliamson1 I held them both at the same time. You can try to hold the power button for 5 seconds and then do the same to the start button, but I did that and nothing happened. Hold them at the same time while it’s unplugged.
We had the same problem, nothing worked. Our LG top loader is digital. The washing machine would not power on. It was three years old. We unplugged and plugged it back in several times and sometimes it would turn on, but mostly not. When it did turn on it worked great. We removed the pretty button picture panel ( not really sure what to call it) on the front. It's sort of just glued on. We didn't take it off cause the knob would not allow for it. Honestly we had the whole damn thing apart. This was our last step. The touch buttons all have this tiny metal strip on foam push button. The power buttons metal was worn off. The washing machine worked when the power button was pushed. So we just drilled a hole through the panel so we could push the button. You could probably fool around and try to replace the metal with foil, but we were just tired of messing with it. So...yea, the touch sensitive part of the power button was worn off. Its not directly under the power button, its 1/2" to the side. If you can't detach the front panel, or don't want to, get a Dremel or something and carefully cut the power button out. Don't do this if you don't want to deface your machine. This was our way to save from buying another machine, expensive parts that weren't needed or pay for repair service. There's no mention of this issue on the web so I thought I would share our experience.
I replaced the mother board hoping this would resolve the no power issue. But after further observation, it seems the power button on the motherboard sits to the right and not centered like it should be. I grew all kinds of frustrated. I thought about drilling a whole, but sort of found the sweetspot on the panel. It works every other time. What a piece of work.
Glad I came across this comment, if not for this I would have dumped money into parts. After hours of troubleshooting, the problem is now fixed with a small piece of cut aluminum ducting tape applied to the back of the power button. Thank you!!!!!!
I have the same problem. I plugged it into a surge protector and plugged surge protector into wall outlet. And the issue when away. Give this a try it may work.
I have the exact same washer and I’m having the same problem. Thought it was the outlet (which admittedly needed to be updated) and had that changed, but it didn’t help. Have you found a solution?
***** SOLVED***** Ok, I’ve been having this problem for months. Replaced the power board and the noise filter.. my son came home from college and had it fixed in 5 min... he took the ground wire off the frame and sanded it down real well and reattached it. There was corrosion on the frame and the connector. I would have never considered that even tho that should have been the first thing I should have checked. 🤔 got to love it when my kid is in college for mechanical engineering..
This worked for me the first time it happened. Took the back top off, jiggled the ground screw from the input cord. Plugged it back in and boom, worked.
Anyone know why the inside of the washer doesnt light up anymore, inside the drum? I've had this for maybe a year and I actually just noticed that the light isnt working inside the drum anymore. Any ideas?
Mine (almost exact same model - bought mine 2021) did the same thing..... out of the blue no power! NOTHING! checked outlet = good, did hard reset (per LG website) = did nothing. Was nervous as 1 yr warranty just ended last month. I search RU-vid for a variety of options and I was ready to open it up and change the motherboard in the next couple days. But then I did this (unplug and leave unplugged overnight) - HAIL MARY hopeful!! Next morning - I plugged in (thinking -- no way - I"m screwed) but it turned on like nothing happened. Started my load and just started my other load tonight. Let's hope it stays that way. Thank you for this video --- I was about to give up hope.
Great video, unfortunately this is happening with you machine. Actually got the same machine model:wt7300cv, 2 weeks ago and when I first plugged it, the outlet sparks ⚡️ and i didn’t give much mind, but then later on I unplugged it and saw the the prongs got electrical burns and that got me worry. The outlet is fine cus it was tested and that never happened before. Also, I was going to start a load today and the starting play bottom wasn’t responding and then after a bit it did. I’m not talking the turn bottom like this one here. The machine works good when washing. Unfortunately I’m going to call tomorrow for a return for another one I guess. I see the outlet on this video sparks ⚡️ too. Something is wrong with the electrical board of cord with this LG machines 🤔 Bye the way, can you upload a picture from the back panel of this machine please, where the screws are holding the panel please. I’m curious, I think 🤔 they sold me a used machine and some screws are missing. I think they tried to fix this machine. I can’t go to the store cus is closed, only online. Mine looks brand new when got it with all the packaging. But now I’m worrying after this sparks ⚡️ issues started and looked at the machine around today and saw screws missing 😳 Thanks
This is really frustrating. This has been happening randomly on our 2 year old machine for months. The hard reset LG suggests doesn't work so I'll try the unplug for 24 hours but isn't this ridiculous? I need to wash clothes, an $800 washing machine should work. I'm sounding like a cranky old stereotype but my parents had the same washing machine for 30 years and it never had any problems. LG should do a recall on these machines, it seems like it is a common issue and you can't even comment directly to them. It is up to us to give them poor reviews I presume and be stuck with the machine that is totally unpredictable.
Same thing just happened to me. Thanks for the video and tips. I unplugged it, ran some errands and when I came back 2 hours later plugged it back in and it works. Frustrating! But glad I didn’t need a hou$e call for $ervice.
I have experienced the exact same thing. The repair guy told me it was due to using to much soap causing it to have an air lock. One it sets out it’s fine.
I have had the same problem on more than one occasion. Even had LG send out a repairman last September, after it being only 3 months old. Did the HARD reset two days ago, and it worked. After first load today, no response after trying to unplug and pressing power/start for 5 seconds. This is REALLY frustrating! Less than a year old and having many issues with it. We should not have to let it sit over night to get the machine to work! Repairperson coming on Tuesday!!! Hopefully I will have a better update!
@Su Ya Rouhola He actually replaced the mother board. Said this is a common problem with machines that were made in Tennessee. He has had to replace SEVERAL. If you have had your machine LESS than ONE year, call LG direct. Set up an appointment and get it replaced!!!! I will keep this updated.
@@Cyberskrimps He actually replaced the mother board. Said this is a common problem with machines that were made in Tennessee. He has had to replace SEVERAL. If you have had your machine LESS than ONE year, call LG direct. Set up an appointment and get it replaced!!!! I will keep this updated.
Just wondering if anyone ever found a solution. I have the WT7300cw and i just had it a year so of course the warranty period is over. A couple of months after getting the washer it started acting up , well i live in an older house so I figured it was the outlet that needed to be replaced.... so I did that. Well, the sparking everytime you plug it in had me concerned so I thought maybe the burnt outlet caused a issue with the power cord ( it was a little burnt on the ends ) so I replaced that....... still did not fix the issue..... I have done the hard reset numerous times and still does not cut on all the time..... left it unplugged overnight ... still did not cut on.... I am literally about to pack this washer up and send it to LG and buy another one.... it is sooo irritating. I am at my wits end. I called LG about this issue and they pretty much told me that the warranty period is over and ALL they were willing to do is send a repairman which was going to cost over 130.00 for the service plus parts plus this and that....... i just do not know what else to do.
So had the same thing happen to my top load washer. Did the whole unplugged over night, 5 second reset and nothing. Then I took the circuitboard off and seen that a springs are the connecting points to the face plate. I plugged it in carefully and touched the spring and it came on. So I gave the spring a little tug and put it back on and bam works.
How did you get the control knob off to see that the springs needed to be adjusted? Ive got the cover off the knob, but cant figure out how to get the rest of the knob off to pull the display board out.
Went to the comments, tried another method based on what is here and it worked. Unplug. Hold Power and Start Wash buttons at the same time for 10 seconds. Plug back in. Hold power button for up to 10 seconds (mine came on right away).
I have a inverter direct drive 9.5kg washing machine. It does this too. Yes it works randomly after taking plug out and works fine. But why is this happening? Is it a fuse? It also stops midway and displays the letters IE sometimes. There must be a simple fix can anyone give me some tips on how to fix it?
Ours would not work this morning. Normally unplugging it lets it start working after awhile. Not today. Someone stated the hose could be clogged. I disconnected the hoses and pulled out the little screen filter and soaked it in some warm vinegar. I rinsed the filter and placed both back in and it worked. For a little while. Our LG TV is much better. So is the dryer. But the washer is a pain.
Is there a reset button on my LG washer? Unplug the washer from the power outlet. Press and hold the POWER button for 5 secs and then press the START/PAUSE button for additional 5 seconds. Plug back in and viola!
For the win! It appears the unit has "Ground Sensing" for safety that will prevent the washer from powering on. After researching this, it may be a fault in the sensitivity with that function. After trying all the reset ideas putting a surge protector in series did the trick. Thank you N E.
This worked for me!!!! Plugged into a cheap surge power strip. Power worked right away. Unplugged from power strip and plugged back into the outlet. Works like before. Thanks.
I have a similar issue but from the moment we purchased it (used) I’ve had to place my entire palm on it to get it to turn on . I assume it’s the sensor . Suddenly it has just stopped working. I think I punched it once and it turned on lol but I’m going to try this. If anyone has any suggestions please let me know!
i unplugged it and waited for 10 mins. Pressed pause button for 30 secs. Plugged in the washer. Pressed pause for another 30 seconds. And then pressed power on and worked again. *Note: The washer usually happen (does not turn on) to me after I had a more than usual heavy load. To avoid this happen, I normally just filled my washer 3/4 of the washer's space.
I am having the same issue with my Lg WT7300CV. I do want to mention the fact that there was a firmware update earlier. I wonder if that update made it act up like this. Lg needs to investigate as it’s unsafe. Has anyone filed a complaint against LG with UL since I get the spark and a pop like everyone else?
We have the same machine for a year and 5 months. In the first year it wouldn't power on, and they replaced the control board. After they did I hooked the machine to a power surge protector. Now, no power again. If I unplugged it and plugged it back it would sometimes goes on. Now totally out. This is definitely a class action lawsuit in the making.
@@harrycardillo8671 yea they replaced our controller board and a diode as well, no problems so far and hopefully never. Did they replace your diode as well?
@@imghaniff No they did not. After writing a one star review on their web site they said to contact them - so I did. Can't wait to see what they say. I would replace it myself if I could find the part. I am going to try that. Thanks.
@@harrycardillo8671 I am having the same issue with my machine. It started a few months after the year mark. The hard reset has stopped working. I have to leave it unplugged for DAYS sent then it will turn on for one load.
If your sound part works and you have a red light on your motherboard then it’s the metal wrapped foam connection from your motherboard to your display that has gone bad. I just pulled it off and made a tin foil pillar to go between and it now works better than ever.
@@gabrielgonzalez1637 yes. I unplugged, after an ~hour I did the button press routine (I'm also guessing that clears charge from the board), plugged it in, pressed power button, and it came alive. I could tell I was going to be successful as soon as I saw there was no spark plugging it back in. I have since put a surge suppressor in-line and so far no further trouble. In all fairness, we haven't done more than a few loads and none were large/heavy loads.
Fwiw wife just told me she's had to play the Unplug and Reset Game with our pos machine when doing another load after every large load. Calling our dealer service tomorrow. Will also be buying an extended warranty cause I sense this machine will be nothing but problems.
You should check the level. Usually installation is done incorrectly. That causes you to push harder and the foam behind gets squished. It’s an installation issue. We had the same problem. Sears did wrong installation without leveling it. Many repair guys don’t know. They say to replace the expensive parts, which last 10 yrs. It’s the foam. Find someone who is specialized in LG Samsung machines. You can’t call the average car repair sho guy for a Tesla. All they say is to replace the whole electric board.
Check your washer to see if you have a Hose Clamp or Glue on the inbound side of the discharge pump. If so, that is not a factory connection. There is not supposed to be any Glue or Hose Clamps on anything according to LG. Most of the LG washers had to be reconditioned, then sold as new. The hose is 2 inches too short and the travel of the tank, to offset a lopsided load, will one day rip that hose off. I repaced 12" of drywall in my washroom. Contact the FTC.
We just purchased our 3 weeks ago and it started doing this a week ago what was the problem with your washer that you eventually had to fix ours is identical to yours
Repair Tech coming today for this issue. Not here yet but we just recreated issue, washer is currently sitting unplugged. Question: during normal operation when the machine is done is it supposed to auto power off after it sings its little "I'm done" song?
He came in. Ran a few diagnostics, called LG and described what we told him was happening, LG told him to swap out the control board, and he did. Luckily the shop (dealer service) suspected this and ordered a board which the tech had in his truck. Will report back with status as we use the machine more.
Didn’t work for me. However I took back off and remove circuit board. Observed a coil type spring that goes into the backside of the button. I stretched it out a little and bingo! Been working ever sense. There is this type of coil that goes into each button on the front.
Well after 2 years of having a new lg machine same thing happened. Contacted lg and they said is not under warranty even though the machine has a sticker saying 10 year warranty. Well it turn out the 1p years covers things that will never break like the drum. Unbelievable. First time buying lg products and the last time.
Sounds like one of the capacitors on the board is bad. The capacitors build up charge on one of the plates but does not discharge like its suppose to. When the machine is left unpluged the cap has time to discharge.
I unplugged mines then plugged it back in a day and it worked. I did a tub clean when cycle was done it turned off again. I had to unplug again for a day then I plugged it in again and it worked just to wash one cycle and it turned off again. This is annoying
When I looked on the bottom the bolt was completely off of the drive shaft of the washing machine and it needs to be tightened all. But I had too forceful it open. Finally just replaced it from Lowe's with the whirlpool
I've had this issue since day 1! I hard reset almost every other day. Everyone call LG and make sure you and LG documents the problem then it might be fixed under a recall.
After waiting for a week for the service rep to show and tell us that the washer was the subject of a "recall" for the power control module, I unplugged overnight ala Cyberskrimps, (thanks CS) and finally got some clothes washed. What galls me is that the LG rep had my model number and serial number and, aware of the service bulletin, did not dispatch the repair guy with the part necessary. So, now another week to wait for the part. Total time for the repair, 14 days. (Hopefully). Totally unacceptable. The worst part is that this is the new now, now. Makes me appreciate the gasoline-powered Maytag my grandmother had.
Its the power button mine has done same thing the foam on the static strip has collapsed. Took cover off reinforced foam works like new without unplugging.
This is a real thing. What we have here are workarounds but no solutions or root cause. Does anyone know the root cause? Sounds like one repair tech thinks bad motherboards from Tennessee.
It is a control board that fails over time repeatedly due to basic design flaw. MANY LG washer models have this issue and it has not been addressed by LG in improving the board's electronic design or upgrading failed components so it keeps happening. File complaint with consumer protection.
If anyone runs into this issue I just troubleshot the issue on mine, nothing worked I took off the back panel and there is a spring electrode (I assume) which is connected to the touch screen panel and I messed with that a little bit and the connection between that spring and the touch screen was off a little. So once I pushed that panel up towards the touch screen and at the same time pressed the power button I was able to get it on and off. Troublesome but I can get it back on and off when needed. (If you do this unplug it first as to not electrocute yourself when messing around in there)
Same problem this morning, online it says to unplug, press POWER for 5 seconds, release, then press START/PAUSE for 5 seconds, release, plug back in...tried that, nothing. BUT...reading the comments...(thanks guys) I found what worked! 1. unplug, 2. hold START/PAUSE for 5-10 seconds. 3. plug back in. 4. Press Power button! Ours came right back on. Releasing memory/energy from a capacitor? (theory) Good Luck everyone, these are too nice to have this happening...but I guess it's an easy fix, if it works for you.
So when you pressed the power button first before pressing the start button it didn't work? Or was it that the start button was pressed for 5 more seconds?
@@khamisahismail4182 Just odd that if you first press the power button for 5 seconds before pressing the start button, it keeps it from working. He said it didn't work when pressing the power button and then the start button, but works when pressing only the start button by itself. That would indicate there's some logic process going on even with no power, rather than a discharge of a capacitance charge, which should have occurred whether or not the power button was pressed first.
