Jahrelang von Endkunden mit Suggestivfragen bombardiert worden. Nichts ist Anstrengender, als wenn der Kunde zu dir sagt: ,,Würden Sie sagen, dass die Oberfläche genauso aussieht wie auf dem Foto hier, dass ich in Ihrem Laden gemacht habe?" - Streitthema Echtholztisch aus echtem Holz. Die wachsen nun mal nicht alle identisch. Jeder Baum sieht anders aus. Die Kunden wissen das schon, dass jeder Echtholztisch ein Unikat ist, aber 3000€ im Laden auf einem Zettel stehen sehen oder 3000€ zuhause auf der Rechnung ist ein gewaltiger Unterschied. Da muss man sich als Tischler manchmal Dinge anhören und vorwerfen lassen, wofür man den Kunden am liebsten Hausverbot für geben möchte. Suggestivfragen sind eine beliebte Methode, um Preisnachlässe zu bekommen. Der allgemeine Tenor ist nämlich, ich bin durch meinen Beruf sichtbar besser dran als Ihr und kann mir alles erlauben. Suggestivfragen kontert man am besten, indem man den Kunden ganz offen fragt, ob er die Frage so oft neu stellen will, bis er die Antwort bekommt, die er hören will, mit dem gleichzeitigem Angebot, den Tisch wieder mitzunehmen. Am besten klappt das, wenn man die aktuelle Situation minimal schlechter darstellt, als sie eigentlich ist und dem Kunden das als Status Quo vermittelt. Dadurch kann man dann am Ende nämlich nochmal einen positiven Aspekt nennen und der Kunde ist zufriedener. Klappt zu 90%. Man darf aber nicht auf die gleiche Meinung des Kunden kommen, denn dann hat der gewonnen und kann fordern was er will. Gerade mit unerfahrenen Kollegen ist das so ne Sache. Wenn man sich vom Kunden eintüddeln lässt und dann mit dem Vorgesetzten telefonieren muss, gilt quasi je größer das Unternehmen, desto größer die Kulanz. Habe schon nagelneue Kleiderschränke für eigentlich 4k für 2k verkauft gesehen. Einfach nur weil der Kundendienst sich auch am Telefon vom Kunden hat in die Enge treiben lassen. Wir vor Ort Tischler dürfen auch keine Preisnachlässe von 50% geben.
Sir I have bacelor deegree and 7 years of accounting experience in INDIA I m in poland but in different work Is it possible after completing the course from your institute i ll find accounting job?
Sehr geehrte*r Bingbang Genesis, vielen Dank für Ihr Feedback bezüglich der Preisgestaltung unseres e-Learning. Wir schätzen Kundenfeedback sehr und beschäftigen uns damit. Bitte beachten Sie, dass es sich hier um ein Premium Angebot mit einem ausgewiesenen Experten handelt. Dessen Know how und die jahrelange Praxiserfahrung erhalten Sie ebenso wie qualitativ hochwertigen Videocontent aus einem professionellen Studio. Des weiteren sind Lernerfolgskontrollen enthalten. Unsere e-Learnings laufen auf einem Learning Management System, zudem Sie jederzeit von überall auf jedem Endgerät Zugriff haben. Daher sind wir überzeugt, dass unser Angebot seinen Preis wert, also preiswert ist. Überzeugen Sie sich gerne selbst und nutzen einen kostenfreien Demoaccount: www.forum-institut.de/gratis-demo-zugang-e-learning Ihr FORUM Institut
Dear sir , i wanna know if there are oppourtunities in germany for accounting roles as i have heard that accounting job oppurtunites are limited compared to finance because of predominant germab finance based economy. Thank you!
Dear Swetha v.p, Thank you very much for your comment. You can find all the information about this e-learning with an overview of the programme's contents by clicking on this link: bit.ly/3uHu5Ig You also have the possibility to test the first module of the e-Learning without any obligation. We will be happy to create a demo account for you. Simply send us the completed form, which you can find under this link: www.forum-institut.com/demo-account Please don't hesitate to contact us via telephone at 0049 06221 500 500 or via e-mail at service@forum-institut.de if you have any further questions. Kind regards FORUM Institut
Guten Tag Herr Thiel, vielen Dank für Ihre Anfrage. Wir freuen uns sehr, dass Ihnen der Trailer zu unserer Veranstaltung "Abgrenzung: NEM/Lebensmittel für besondere medizinische Zwecke/Arzneimittel" gefällt. Die Sendung fand im Rahmen unseres Online Pharma FORUM statt und wird normalerweise nicht separat zur Verfügung gestellt. In diesem Fall möchten wir Ihnen die Einzelsendung aber gerne zum Sonderpreis anbieten. Bitte kontaktieren Sie uns hierzu unter e-learning@forum-institut.de - Wir freuen uns auf Ihre Nachricht! Freundliche Grüße FORUM Institut
Dear Goutam, You are very welcome. Please don't hesitate to contact us, if you need any further information. For more details on this course please have a look at the description. Kind regards FORUM Institut für Management GmbH
Hi Sir, I am an ACCA member and have several years of working experience in my home country. I moved to Germany almost 3 years ago and got B1 level in German. Please advise if there is any course suitable for me to have better understanding about the HGB and the tax system as most accountant roles in the market require strong understanding. Thank you in advance
Dear yujjin, Thank you very much for your comment. According to your request, our e-learning German Accounting Basics would fit your requirements very well. You can find all the information about this e-learning with an overview of the programme's contents by clicking on this link: bit.ly/2NFiGaW You also have the possibility to test the first module of the e-Learning without any obligation. We will be happy to create a demo account for you. Simply send us the completed form, which you can find under this link: www.forum-institut.com/demo-account Please don't hesitate to contact us via telephone at 0049 06221 500 500 or via e-mail at service@forum-institut.de if you have any further questions. Kind regards FORUM Institut
Dear Mehak, Thank you very much for your comment. ACCA is not part of German accounting and does not play a role in practice. The standards are more likely to be used in large and medium-sized companies that operate internationally. Please read more in the english translation of the HGB (German Commercial Code): Book 1 (Commercial Entities), Book 2 (Commercial Partnerships and Silent Partnership) and Book 5 (Maritime Trade) of the Commercial Code Please click here: www.gesetze-im-internet.de/englisch_hgb/englisch_hgb.html I hope that I could help you a little and wish you all the best and much success for your future. Kind regards FORUM Institut
Dear pankaj parmar, Thank you very much for your comment. All information about this e-Learning can be found at www.forum-institut.de/seminar/2012220-e-learning-common-technical-document-ectd/35/N/0/0/0 There you can also book the e-learning for payment. Please do not hesitate to contact us by phone at +49 6221 500 500 or via e-mail at info@forum-institut.de if you have any further questions. Best regards FORUM Institut
Dear Sakthi Vel, Thank you very much for your comment and your offer. As we are providing trainings for corporate specialists and executives we unfortunately have no need for gloriosa superba seed, even though it is a very beautiful plant. But if you are interested in seminars on Plant Innovation, please contact us at info@forum-institut.de or visit our website www.forum-institut.com. We would be very pleased to welcome you at one of our events. Best regards FORUM Institut
Guten Tag Anubiswächter, es tut uns leid, dass wir Ihre Erwartungen nicht erfüllt haben. Falls Sie sich diesen Trailer doch ganz angesehen haben, hoffen wir, dass Frau Seven Ihnen die Antworten auf Ihre Fragen geben konnte. Ansonsten melden Sie sich gerne bei uns telefonisch unter 06221 500-500 oder per E-Mail an info@forum-institut.de, dass wir Ihnen die Informationen geben können, welche Sie hier vermissen. Selbstverständlich dürfen Sie uns auch gerne Ihre Kritikpunkte und Verbesserungswünsche zukommen lassen. Wenn Sie das e-Learning näher kennen lernen und testen möchten, erstellen wir Ihnen gerne einen Demo-Zugang. So können Sie einen besseren und umfänglicheren Eindruck gewinnen und sich von der Qualität unseres e-Learnings überzeugen lassen. Der Zugang ist gänzlich unverbindlich. Bitte füllen Sie hierzu einfach das Formular unter diesem Link aus: www.forum-institut.de/e-learning#demo-account Freundliche Grüße FORUM Institut
Dear Ichiro Osada, Thank you very much for your question. Although Eric Janssen has already answered, we would also like to return to your question: ICH is an abbreviation and stands for International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use. The ICH, whose website can be found at www.ich.org, describes itself there as follows: The International Council for Harmonisation of Technical Requirements for Pharmaceuticals for Human Use (ICH) is unique in bringing together the regulatory authorities and pharmaceutical industry to discuss scientific and technical aspects of pharmaceuticals and develop ICH guidelines. Since its inception in 1990, ICH has gradually evolved, to respond to increasingly global developments in the pharmaceutical sector and these ICH guidelines are applied by a growing number of regulatory authorities. ICH's mission is to achieve greater harmonisation worldwide to ensure that safe, effective and high quality medicines are developed, and registered and maintained in the most resource efficient manner whilst meeting high standards. Since its announcement of organisational changes in October 2015, ICH has grown as an organisation and now includes 17 Members and 32 Observers. We hope that this additional information will give you an even better picture of what this organisation is all about. If you are new to this work environment, please feel free to contact us so that we can find the right course to prepare you for the specific topic. You are welcome to contact us by phone at +49 6221 500 500 or via e-mail at info@forum-institut.de. Best regards FORUM Institut
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Respected professor , i simran kaur from india doing my bachelor's degree here...nd now i am planning to do my master's from Germany as your education & technology is very famous all over the world.... Could you please suggest me which masters degree should i opt for in Germany ,in accounts field.....also i am doing internship under a CHARTERED ACCOUNTANT !! and i want to pursue my career in accounting & finance... Waiting for your reply ..!!
Dear Simran, Thank you very much for your comment. As we are a company providing training for professionals and executives, I am not sure if we are able to answer your question to your satisfaction. At this point I can unfortunately only provide you with the following link. This will take you to a page of the Federal Government, which may give you better information which masters degree will suit you best. Please click here: www.make-it-in-germany.com/en/study-training/study/can-i-complete-a-course-of-study/proof-of-qualification I hope that I could help you a little and wish you all the best and much success for your future. Kind regards FORUM Institut
Hello Sir. My name is Shivani and I am a Chartered Accountant from India and currently living in frankfurt. I am looking for a guide so that I can excel in my career. Can you suggest to me. Should I do some course or should I find Job directly means is my India degree enough to get me a JOb?
Dear Mrs. Singhal, thank you very much for your comment. I am not exactly sure, if I am able to answer your question to your satisfaction. We are a company providing training for professionals and executives but we can't tell you how valuable your previous degree is as Chartered Accountant. At this point I can unfortunately only provide you with the following link. This will take you to a page of the Federal Government, which can give you better information on how comparable your degree in India is to an equivalent degree in Germany. Please click here: www.anerkennung-in-deutschland.de/html/en/academic_school_qualifications.php Of course you can continue your education. This is always a good choice as it shows commitment on your part and expands your knowledge. Be it in your field of expertise or other areas. But whether your Indian degree is enough to get a job in Germany is something we cannot answer, as it depends on the specific requirements of the company you want to apply to. You could also contact the Chamber of Industry and Commerce or a Chamber of Foreign Trade and ask them again. I hope that I could help you a little and wish you all the best and much success for your future. Kind regards FORUM Institut
Hi Shivani how r u? Did u manage to find a job in Germany? Could you please tell me if u reached out to chamber of industry to check on the professional knowledge that you have? Am planning to move to Germany shortly and curious to know the job market for Indian CAs?
Liebes Forum-Team, vielen Dank für diesen interessanten Beitrag zum Thema Gewährleistung der Regulatory Compliance von Frau Dr. Unger-Bady. Ich steige derzeit im Rahmen meines Praktikums bei der TGC in das Thema digitale Transformation in Unternehmen ein. Passend zum Beitrag oben haben wir eine Idee, wie Digitalisierung in Pharma und Chemie gelingt. www.tgc-solutions.com/branchenauswahl/pharma-chemie-dokumentenmanagement/ Mit freundlichen Grüßen, Sarah Greif P.S.: Wenn eine Verlinkung nicht gewünscht ist, können Sie den Link gerne entfernen
Respected sir, I have done my graduation in BBA from India, I am 34 yrs and still want to do post graduation from Germany in the accounts only , can you please let me know is there any course which I can do in accounts from Germany .
Dear Himanshu, Thank you for your interest in our events. For accounting in Germany we offer the e-Learning above. More information on that can be found here: www.forum-institut.de/seminar/1912547-e-learning-german-accounting-basics Unfortunately, we do not yet have any English face-to-face events on the subject of accounting. Nevertheless you can find all German events on accounting here: www.forum-institut.de/area2/5200-rechnungswesen I hope I was able to help you. Please do not hesitate to contact us if you have any further questions. Many greetings FORUM • Institut für Management GmbH
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Dear Rasha, the e-Learning programme is already available. If you would like to know more about the programme you can find further information here: www.forum-institut.com/seminar/1812234-e-learning-common-technical-document-ectd